RJ's Steakhouse Umhlanga
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
For my 20th birthday dinner I chose to try Rjs at random! We were driving down the road and it caught my eye. My party of two arrived around 7pm on a Monday night and there was no wait. By the time we got out at 8, people were waiting. We enjoyed delicious bread as we waited for our food. I ordered the grilled chicken breast with green beans and chicken tortilla soup. It was awesome! I added grilled onions on to my chicken and it was not too bad!! Ridiculous! My mom ordered grilled chicken with a baked potato and salad. We both loved our food! Our waitress was sweet as well.
1 reviews | Active since Jan 2020
For my 20th birthday dinner I chose to try Rjs at random! We were driving down the road and it caught my eye. My party of two arrived around 7pm on a Monday night and there was no wait. By the time we got out at 8, people were waiting. We enjoyed delicious bread as we waited for our food. I ordered the grilled chicken breast with green beans and chicken tortilla soup. It was awesome! I added grilled onions on to my chicken and it was not too bad!! Ridiculous! My mom ordered grilled chicken with a baked potato and salad. We both loved our food! Our waitress was sweet as well.
1 reviews | Active since Jan 2020
Hi , We were also subjected to the very same service at RJ's . We had a group of 8 adults and 2 children <br> with us on this Valentines Day . We waited 1 hour & 30 minutes . A member of our group had to go to the counter to collect our drinks herself . I am 55 years old and I have NEVER experienced something like this before .<br> It was a circus at RJ's ,Gateway , Durban . <br> There was one waitress for the entire kids area . We had to sit on 2 separate tables . We ended up moving 2 tables together ourselves . <br> We never got our meal & eventually we had to walk out . I was so hungry by that time that I went to McDonald's & bought a meal as I could NOT wait at another restaurant . What made it even worse is that we approached the owners wife who BLAMED the waitress . <br> Honestly, I cannot find words to explain what I have seen at RJ's ,Gateway .
1 reviews | Active since Jan 2020
Hi , We were also subjected to the very same service at RJ's . We had a group of 8 adults and 2 children <br> with us on this Valentines Day . We waited 1 hour & 30 minutes . A member of our group had to go to the counter to collect our drinks herself . I am 55 years old and I have NEVER experienced something like this before .<br> It was a circus at RJ's ,Gateway , Durban . <br> There was one waitress for the entire kids area . We had to sit on 2 separate tables . We ended up moving 2 tables together ourselves . <br> We never got our meal & eventually we had to walk out . I was so hungry by that time that I went to McDonald's & bought a meal as I could NOT wait at another restaurant . What made it even worse is that we approached the owners wife who BLAMED the waitress . <br> Honestly, I cannot find words to explain what I have seen at RJ's ,Gateway .
1 reviews | Active since Jan 2020
My family and i visited RJ's at Gateway Shopping Mall and had received Good understanding from the Owner of that store. He was friendly and accommodating. Although all that did not overshadow the slow service of his staff. We placed our orders and received them after 45mins, with there being incomplete orders due to the store not having things that they offer to customers with their meals. Having started with the first few bites and realising all our meals were cold we tried to get the attention of the waitress that served us or any other. That was the other issue(not being able to get timely service). When we eventually got her attention, she took the meals back to warm them. An hour later we were still waiting for our meals. We walked out without paying for those meals which were barely touched. There were many other customers around us that were complaining about service and cold meals
1 reviews | Active since Jan 2020
My family and i visited RJ's at Gateway Shopping Mall and had received Good understanding from the Owner of that store. He was friendly and accommodating. Although all that did not overshadow the slow service of his staff. We placed our orders and received them after 45mins, with there being incomplete orders due to the store not having things that they offer to customers with their meals. Having started with the first few bites and realising all our meals were cold we tried to get the attention of the waitress that served us or any other. That was the other issue(not being able to get timely service). When we eventually got her attention, she took the meals back to warm them. An hour later we were still waiting for our meals. We walked out without paying for those meals which were barely touched. There were many other customers around us that were complaining about service and cold meals
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