RB
Roots Butchery Meat & Chicken
Unclaimed Business
RB
Roots Butchery Meat & Chicken
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Roots Butchery faces significant concerns around product quality and customer service across multiple branches. Recurring complaints highlight rotten eggs, spoiled meat, and expired goods being sold to customers. Hygiene standards are frequently questioned, with reports of unsanitary handling practices. Staff rudeness, dismissive attitudes, and unprofessional conduct are commonly cited frustrations. Pricing discrepancies between advertised and in-store prices, overcrowded store layouts, and unresolved payment issues further erode trust. Positive feedback acknowledges store cleanliness at select branches, competitive pricing, and responsive management when complaints are escalated.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Roots Butchery Meat & Chicken
Based on recent customer reviews, Roots Butchery faces significant concerns around product quality and customer service across multiple branches. Recurring complaints highlight rotten eggs, spoiled meat, and expired goods being sold to customers. Hygiene standards are frequently questioned, with reports of unsanitary handling practices. Staff rudeness, dismissive attitudes, and unprofessional conduct are commonly cited frustrations. Pricing discrepancies between advertised and in-store prices, overcrowded store layouts, and unresolved payment issues further erode trust. Positive feedback acknowledges store cleanliness at select branches, competitive pricing, and responsive management when complaints are escalated.
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Kgothatso M
1 reviews | Active since Jan 2020
10 Oct 2021, 08:08
Roots butchery Groblersdal Mall
Good day people… on Wednesday the past week I bought a pack of Fish 🐠 which was R59,99 at Roots Butchery in Groblersdal Mall in Limpopo.. well there I was happy that I will enjoy my fish with family. On Thursday they did prepare the fish only to find that there is a funny smell 👃 on the taste… I thought it was me but everyone else said so. I went back to the pack to check what’s wrong only to find the back is spoiled and the fish is not in a condition to be eaten at all. I then took the fish back to the store on Friday to lay my complain regrading the kind of products I bought from them. The Manager who is white talked to me like a trash 🗑 and told me he can’t do anything the problem is my storage that’s the reason the fishes were spilt now it is my problem. I turned back home with them and threw them away … guys please roots is very bad in terms of meat 🥩 do not just buy … check well if the condition of what you are buying it is still Good… Thank you 🙏
Helpful (0)
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Kgothatso M
1 reviews | Active since Jan 2020
10 Oct 2021, 08:08
Roots butchery Groblersdal Mall
Good day people… on Wednesday the past week I bought a pack of Fish 🐠 which was R59,99 at Roots Butchery in Groblersdal Mall in Limpopo.. well there I was happy that I will enjoy my fish with family. On Thursday they did prepare the fish only to find that there is a funny smell 👃 on the taste… I thought it was me but everyone else said so. I went back to the pack to check what’s wrong only to find the back is spoiled and the fish is not in a condition to be eaten at all. I then took the fish back to the store on Friday to lay my complain regrading the kind of products I bought from them. The Manager who is white talked to me like a trash 🗑 and told me he can’t do anything the problem is my storage that’s the reason the fishes were spilt now it is my problem. I turned back home with them and threw them away … guys please roots is very bad in terms of meat 🥩 do not just buy … check well if the condition of what you are buying it is still Good… Thank you 🙏
0
Replies (0)sM
sipho M
1 reviews | Active since Jan 2020
25 Aug 2020, 08:28
Expired product
I bought Amasi/inkomazi from Roots BaraMall on 23rd August 2020 only to realise that they have expired. The date is okay but it's a damage product. Today I went to exchange them but I'm told that if I buy a product it's my responsibility to take care of them "aah" how is that possible if they selling expired products.
Helpful (0)
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sipho M
1 reviews | Active since Jan 2020
25 Aug 2020, 08:28
Expired product
I bought Amasi/inkomazi from Roots BaraMall on 23rd August 2020 only to realise that they have expired. The date is okay but it's a damage product. Today I went to exchange them but I'm told that if I buy a product it's my responsibility to take care of them "aah" how is that possible if they selling expired products.
0
Replies (0)CM
Christelle M
1 reviews | Active since Jan 2020
11 May 2020, 09:03
Not so clean
Not the cleaniest. Meat is ok.
Helpful (0)
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Christelle M
1 reviews | Active since Jan 2020
11 May 2020, 09:03
Not so clean
Not the cleaniest. Meat is ok.
0
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Dikeledi N
1 reviews | Active since Jan 2020
23 Apr 2020, 13:19
Price fixing
Mall at Emba Roots: Just yesterday 22 April I bought 60 eggs for R85 but surprisingly today 23 April the very same 60 eggs they cost R97, this is not right
Helpful (0)
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Dikeledi N
1 reviews | Active since Jan 2020
23 Apr 2020, 13:19
Price fixing
Mall at Emba Roots: Just yesterday 22 April I bought 60 eggs for R85 but surprisingly today 23 April the very same 60 eggs they cost R97, this is not right
0
Replies (0)TM
Tsakani M
1 reviews | Active since Jan 2020
1 Apr 2020, 11:01
Thank you Roots
I would like to thank this butchery for accommodating every during this 21 days lockdown. Thier fridges are always packed with variety of different types of meat and reasonable prices to accommodate everyone. As little as R20 you are able to buy and go home and cook a descent meal for a family of four to enjoy. Thank you so much to Roots for taking care of us especially us in Soweto. I really appreciate it because I know hunger does exist in our community.
Helpful (0)
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Tsakani M
1 reviews | Active since Jan 2020
1 Apr 2020, 11:01
Thank you Roots
I would like to thank this butchery for accommodating every during this 21 days lockdown. Thier fridges are always packed with variety of different types of meat and reasonable prices to accommodate everyone. As little as R20 you are able to buy and go home and cook a descent meal for a family of four to enjoy. Thank you so much to Roots for taking care of us especially us in Soweto. I really appreciate it because I know hunger does exist in our community.
0
Replies (0)PV
Pumelela V
1 reviews | Active since Jan 2020
31 Mar 2020, 13:36
I had a great experience at Roots Butchery in Daveyton customer service is excellent
I was in daveyton in Roots Butchery the service was excellent I had a wonderful experience
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Pumelela V
1 reviews | Active since Jan 2020
31 Mar 2020, 13:36
I had a great experience at Roots Butchery in Daveyton customer service is excellent
I was in daveyton in Roots Butchery the service was excellent I had a wonderful experience
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Anita D
1 reviews | Active since Jan 2020
23 Mar 2020, 08:54
DAYLIGHT ROBBERY AT ROOTS DIEPKLOOF SQAURE
yesterday I was at Roots Butchery Diepkloof square, I was double debited for R458.10 due to speed point communication error, they refused to reverse the other amount. I asked for the manager and he was totally rude after telling him I work at the bank and know the procedure of how things work. He just left me there unattended and I stood there like a fool for close to an hour. I need that money asap.
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Anita D
1 reviews | Active since Jan 2020
23 Mar 2020, 08:54
DAYLIGHT ROBBERY AT ROOTS DIEPKLOOF SQAURE
yesterday I was at Roots Butchery Diepkloof square, I was double debited for R458.10 due to speed point communication error, they refused to reverse the other amount. I asked for the manager and he was totally rude after telling him I work at the bank and know the procedure of how things work. He just left me there unattended and I stood there like a fool for close to an hour. I need that money asap.
0
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