SS
Saigon Suzy cedar square
Unclaimed Business
SS
Saigon Suzy cedar square
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePG
PETUNIA G
1 reviews | Active since Jan 2020
18 Dec 2024, 05:23
Excellent service
My friends and I went there on Sunday afternoon and wow what an awesome and amazing service from Alicia the manager. I’ve been to many restaurants but I’ve never come across a manager that interacts, listens &.solves minor issues like she did. Well done Alicia and keep up the great service.
Helpful (0)
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PETUNIA G
1 reviews | Active since Jan 2020
18 Dec 2024, 05:23
Excellent service
My friends and I went there on Sunday afternoon and wow what an awesome and amazing service from Alicia the manager. I’ve been to many restaurants but I’ve never come across a manager that interacts, listens &.solves minor issues like she did. Well done Alicia and keep up the great service.
0
Replies (0)SK
Sibeso K
1 reviews | Active since Jan 2020
25 Aug 2024, 13:49
**** Service
Food 10/10 Service 1/10 Don't even dare do the magerhritas special the drinks stop coming The manager is rude (well one of them told they are 5) Waitresses rude Why would an establishment advertise a bottomless special and give **** service 🤔 Anyway don't go unless you love bad service and ****!!!!!!
Helpful (0)
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Sibeso K
1 reviews | Active since Jan 2020
25 Aug 2024, 13:49
**** Service
Food 10/10 Service 1/10 Don't even dare do the magerhritas special the drinks stop coming The manager is rude (well one of them told they are 5) Waitresses rude Why would an establishment advertise a bottomless special and give **** service 🤔 Anyway don't go unless you love bad service and ****!!!!!!
0
Replies (0)MN
Mbali N
1 reviews | Active since Jan 2020
29 Mar 2024, 13:25
Paid For An Order I Didn’t Recieve
Placed an order for 2 meals 28/04/2024 in the Evening at 21:15 Staff member that processed the order: Ruth Mamsa INV No: 908 I was charged and paid for two meals only to open the package at home and the Bao Buns are missing. I tried calling the resturant back 2 back as attached - rang and went to voicemail. At this hour all food outlets were closed, if I had known this is what I was going to be subjected to I would glady picked a different restaurant! I then sent a WhatsApp (attached) and I have not received a response till 15:15 mind you the resturant opened at 12:00 So what am I supposed to do now ? Dispute the transaction with the bank ?
Helpful (0)
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Mbali N
1 reviews | Active since Jan 2020
29 Mar 2024, 13:25
Paid For An Order I Didn’t Recieve
Placed an order for 2 meals 28/04/2024 in the Evening at 21:15 Staff member that processed the order: Ruth Mamsa INV No: 908 I was charged and paid for two meals only to open the package at home and the Bao Buns are missing. I tried calling the resturant back 2 back as attached - rang and went to voicemail. At this hour all food outlets were closed, if I had known this is what I was going to be subjected to I would glady picked a different restaurant! I then sent a WhatsApp (attached) and I have not received a response till 15:15 mind you the resturant opened at 12:00 So what am I supposed to do now ? Dispute the transaction with the bank ?
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Replies (0)PG
Pavee G
1 reviews | Active since Jan 2020
16 Feb 2023, 09:06
Amazing All in one restaurant
Amazing food , great waitress Sneh . The vibe was so good and loved it more being there on valentines day, it just felt extra special. the atmosphere with the red lights created a lovely vday night with some really nice music aswell
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Pavee G
1 reviews | Active since Jan 2020
16 Feb 2023, 09:06
Amazing All in one restaurant
Amazing food , great waitress Sneh . The vibe was so good and loved it more being there on valentines day, it just felt extra special. the atmosphere with the red lights created a lovely vday night with some really nice music aswell
0
Replies (0)FR
Francois R
1 reviews | Active since Jan 2020
27 Dec 2021, 08:56
Christmas day ruined
I booked a table for 6 Christmas day 2021 At the Cedar Square restaurant. I received a confirmation email. Upon arrival on 25 December 12:00 the restaurant was closed. No nrs provided were answered. Management did contact m on the 27th, and claimed that a cancelation email and sms was sent. I asked for any sort of proof of this but heard nothing further.
Helpful (0)
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Francois R
1 reviews | Active since Jan 2020
27 Dec 2021, 08:56
Christmas day ruined
I booked a table for 6 Christmas day 2021 At the Cedar Square restaurant. I received a confirmation email. Upon arrival on 25 December 12:00 the restaurant was closed. No nrs provided were answered. Management did contact m on the 27th, and claimed that a cancelation email and sms was sent. I asked for any sort of proof of this but heard nothing further.
0
Replies (0)TN
Tisetso N
1 reviews | Active since Jan 2020
1 Jan 2020, 16:29
The worst restaurant experience ever !
I have never had such a bad experience in my life. The service was slow , it took 20 minutes to get a glass of tap water. Took 30 mins to get our order placed , when our orders were taken and we received our food the supposed “pancake” dish was so hard , I could barely chew it . When I asked for a different dish I was told that that is how the pancakes are made because they’re Vietnamese and how they’re meant to be crunchy but they were just hard with barely any kind of taste .I’ve never experienced such a disappointing experience at a restaurant and would give this restaurant negative stars if I could.
Helpful (0)
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Tisetso N
1 reviews | Active since Jan 2020
1 Jan 2020, 16:29
The worst restaurant experience ever !
I have never had such a bad experience in my life. The service was slow , it took 20 minutes to get a glass of tap water. Took 30 mins to get our order placed , when our orders were taken and we received our food the supposed “pancake” dish was so hard , I could barely chew it . When I asked for a different dish I was told that that is how the pancakes are made because they’re Vietnamese and how they’re meant to be crunchy but they were just hard with barely any kind of taste .I’ve never experienced such a disappointing experience at a restaurant and would give this restaurant negative stars if I could.
0
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Chissy P
1 reviews | Active since Jan 2020
1 Jan 2020, 15:56
Saigon Suzy Cedar Square is absolute garbage.
Saigon Suzy at Cedar Square is undoubtedly the worst restaurant I have ever eaten at before. Firstly the service is absolute **** - I waited 30 mins to get a glass of tap water. THIRTY MINUTES. Secondly my food was appalling. The best part of my meal was the bread - and that’s pathetic. I went in there super hungry and I left super hungry. I even went to McDonald’s afterwards and McDonald’s is disgusting. But I actually prefer McDonald’s to Saigon Suzy - and that says A LOT. Thirdly, the service is absolute garbage and the staff is rude and not willing to understand where the customer is coming from. No wonder it’s always empty every time i walk past. I honestly don’t even believe that this business will survive. I was so excited to try Vietnamese food because I never have and this was such a horrible experience that I’ll not ever be keen to try it out again. And don’t get me started about my friend’s food - that was another HUGE waste of money... but I’m sure you’ll read her review too. I’m very disappointed and I’m IRRITATED.
Helpful (0)
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Chissy P
1 reviews | Active since Jan 2020
1 Jan 2020, 15:56
Saigon Suzy Cedar Square is absolute garbage.
Saigon Suzy at Cedar Square is undoubtedly the worst restaurant I have ever eaten at before. Firstly the service is absolute **** - I waited 30 mins to get a glass of tap water. THIRTY MINUTES. Secondly my food was appalling. The best part of my meal was the bread - and that’s pathetic. I went in there super hungry and I left super hungry. I even went to McDonald’s afterwards and McDonald’s is disgusting. But I actually prefer McDonald’s to Saigon Suzy - and that says A LOT. Thirdly, the service is absolute garbage and the staff is rude and not willing to understand where the customer is coming from. No wonder it’s always empty every time i walk past. I honestly don’t even believe that this business will survive. I was so excited to try Vietnamese food because I never have and this was such a horrible experience that I’ll not ever be keen to try it out again. And don’t get me started about my friend’s food - that was another HUGE waste of money... but I’m sure you’ll read her review too. I’m very disappointed and I’m IRRITATED.
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