S
SAIW
Unclaimed Business
S
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceT
Thapelo
1 reviews | Active since Jan 2020
28 Jan 2026, 10:13
Unfairness when claiming
I am very disappointed, I have had the policy for about six months now and this year early January when I tried to claim they declined my claim without even reviewing the damage. And after the claim I had to make plenty of follow-ups before I could get the feedback. What is really disappointing me too much is the fact that I have already paid upfront for three and if I were to cancel the contract it will be my loss.
Helpful (0)
|Replies (0)T
Thapelo
1 reviews | Active since Jan 2020
28 Jan 2026, 10:13
Unfairness when claiming
I am very disappointed, I have had the policy for about six months now and this year early January when I tried to claim they declined my claim without even reviewing the damage. And after the claim I had to make plenty of follow-ups before I could get the feedback. What is really disappointing me too much is the fact that I have already paid upfront for three and if I were to cancel the contract it will be my loss.
0
Replies (0)LB
Lerato B
1 reviews | Active since Jan 2020
25 Apr 2025, 13:12
It is first of all extremely expensive, for the price you pay you expect to get assistance where needed
It is first of all extremely expensive, for the price you pay you expect to get assistance where needed. I have failed so many times. I have requested guidelines as to what I am not doing right so I can improve. After all, it is an open book exam. I've been heating a brick wall. I requested to apply for a rewrite with revision. I was told it's not going to help me. I enquired what will then help me, anothe brick wall.
Helpful (0)
|Replies (0)LB
Lerato B
1 reviews | Active since Jan 2020
25 Apr 2025, 13:12
It is first of all extremely expensive, for the price you pay you expect to get assistance where needed
It is first of all extremely expensive, for the price you pay you expect to get assistance where needed. I have failed so many times. I have requested guidelines as to what I am not doing right so I can improve. After all, it is an open book exam. I've been heating a brick wall. I requested to apply for a rewrite with revision. I was told it's not going to help me. I enquired what will then help me, anothe brick wall.
0
Replies (0)JB
Janelle B
1 reviews | Active since Jan 2020
30 Sept 2024, 11:42
Disgusted
I’m highly disappointed in Rebecca. She was so nice and kind to us when my partner decided to do a course there. But now she doesn’t respond to calls or emails about when he will receive his certificate and it’s almost 2 months later. She responds to the emails about the money she owes us expecting us to fill in a form for a small amount she can see we overpaid, but does not respond to emails or calls about when he will receive his certificate. I am highly disappointed because for such a big company, if you have a delay in when certificates are issued, please HAVE THE DECENCY to let people know. This is not the first review about the delays in your certificates. We pay a lot to study at your institute. Atleast have decency for people and let us know that getting a certificate here will take 1 million months guys!!!
Helpful (0)
|Replies (0)JB
Janelle B
1 reviews | Active since Jan 2020
30 Sept 2024, 11:42
Disgusted
I’m highly disappointed in Rebecca. She was so nice and kind to us when my partner decided to do a course there. But now she doesn’t respond to calls or emails about when he will receive his certificate and it’s almost 2 months later. She responds to the emails about the money she owes us expecting us to fill in a form for a small amount she can see we overpaid, but does not respond to emails or calls about when he will receive his certificate. I am highly disappointed because for such a big company, if you have a delay in when certificates are issued, please HAVE THE DECENCY to let people know. This is not the first review about the delays in your certificates. We pay a lot to study at your institute. Atleast have decency for people and let us know that getting a certificate here will take 1 million months guys!!!
0
Replies (0)NM
Ntlhashana M
1 reviews | Active since Jan 2020
22 May 2018, 08:29
Ineffective Administration
I registered for a welding technology and inspection through my company. I think the management of this institution doesn't care about their customers. First it took me over four months to finalize the booking. the administrator Laetitia is highly ineffective. I finally attended without confirmation sent first. After exams my results where unavailable even though my classmate got. I was referred to internet system and the results were not there, no email was sent, when I called I was told no one can check for me, like nobody in the company was able to check the results. I was told to wait for the email, I am still waiting. This course runs little over four weeks and costs over R30 000 but nobody cares. For that amount of money one would expect great service but you find the opposite. The administration is troublesome, we fill in evaluation feedback but management does nothing to improve. Someone needs to really check this out.
Helpful (0)
|Replies (0)NM
Ntlhashana M
1 reviews | Active since Jan 2020
22 May 2018, 08:29
Ineffective Administration
I registered for a welding technology and inspection through my company. I think the management of this institution doesn't care about their customers. First it took me over four months to finalize the booking. the administrator Laetitia is highly ineffective. I finally attended without confirmation sent first. After exams my results where unavailable even though my classmate got. I was referred to internet system and the results were not there, no email was sent, when I called I was told no one can check for me, like nobody in the company was able to check the results. I was told to wait for the email, I am still waiting. This course runs little over four weeks and costs over R30 000 but nobody cares. For that amount of money one would expect great service but you find the opposite. The administration is troublesome, we fill in evaluation feedback but management does nothing to improve. Someone needs to really check this out.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2018, 08:32
Incompetent staff
Recently I have completed exams at SAIW(south African institute of welding) in Johannesburg. I have been calling and emailing the responsible people regarding examination results. Eventually I was informed that I had passed the exam. I requested my results notice form from the lady responsible,and she has been totally and utterly useless. Almost 2 weeks and I am still waiting for her to print out 1 piece of paper. Totally ridiculous!! I had a great experience at the institute,the lecturers and the examiners are all excellent! The facilities were good. It is such a pity the staff ladies handling the results and certification are so unhelpful and have a don't care attitude. I will never go back to this institution simply because of the incompetent staff ladies.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2018, 08:32
Incompetent staff
Recently I have completed exams at SAIW(south African institute of welding) in Johannesburg. I have been calling and emailing the responsible people regarding examination results. Eventually I was informed that I had passed the exam. I requested my results notice form from the lady responsible,and she has been totally and utterly useless. Almost 2 weeks and I am still waiting for her to print out 1 piece of paper. Totally ridiculous!! I had a great experience at the institute,the lecturers and the examiners are all excellent! The facilities were good. It is such a pity the staff ladies handling the results and certification are so unhelpful and have a don't care attitude. I will never go back to this institution simply because of the incompetent staff ladies.
0
Replies (0)