S
SASSYHEELS
Claimed Business
S
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nokuthula M
1 reviews | Active since Jan 2020
14 Jun 2022, 07:50
SCAMMERS!!!!!
DO NOT ORDER SHOES FROM THIS STORE. I placed an order on the 31st of May 2022 and today is now the 14th of June 2022, guess what I have still not received my order which I was supposed to receive latest on the 2nd of June as I reside in the same province as the person! Through countless attempts, calls and texts, they do not respond at all, they don’t provide you the tracking number after purchasing, if you lucky you get a response telling you they are waiting for feedback from the courier company for the tracking number and apologies for the delay there after nothing gets said to update you or even make sure you receive the order. They take your money and keep quiet yet they post everyday on their account and even read your messages. I am going to spam them till they have the guts to respond and tell me if I will get my order or not and my money back. Disgusting service! Absolutely shocking how they seem legit and professional at the start but when they have taken your money, forget about hearing from them or getting your money back. Very disappointed!!!!!!!!!!
Helpful (0)
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Nokuthula M
1 reviews | Active since Jan 2020
14 Jun 2022, 07:50
SCAMMERS!!!!!
DO NOT ORDER SHOES FROM THIS STORE. I placed an order on the 31st of May 2022 and today is now the 14th of June 2022, guess what I have still not received my order which I was supposed to receive latest on the 2nd of June as I reside in the same province as the person! Through countless attempts, calls and texts, they do not respond at all, they don’t provide you the tracking number after purchasing, if you lucky you get a response telling you they are waiting for feedback from the courier company for the tracking number and apologies for the delay there after nothing gets said to update you or even make sure you receive the order. They take your money and keep quiet yet they post everyday on their account and even read your messages. I am going to spam them till they have the guts to respond and tell me if I will get my order or not and my money back. Disgusting service! Absolutely shocking how they seem legit and professional at the start but when they have taken your money, forget about hearing from them or getting your money back. Very disappointed!!!!!!!!!!
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Phumzile M
1 reviews | Active since Jan 2020
1 Feb 2022, 17:15
Scammers
I bought shoes 3 weeks ago. I have tried communicating with them through DM WhatsApp and email but nothing I’m very frustrated
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Phumzile M
1 reviews | Active since Jan 2020
1 Feb 2022, 17:15
Scammers
I bought shoes 3 weeks ago. I have tried communicating with them through DM WhatsApp and email but nothing I’m very frustrated
0
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Ntombi M
1 reviews | Active since Jan 2020
27 Jan 2022, 08:52
scammers
order 3379:placed an order on the 14th of October 2021,and until today 27/01/2022 i have not received my shoes, i have send countless messages, emails and Dm's on Instagram ,their response will be "Please provide us with the order number or they will say we will be in touch with you.
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Ntombi M
1 reviews | Active since Jan 2020
27 Jan 2022, 08:52
scammers
order 3379:placed an order on the 14th of October 2021,and until today 27/01/2022 i have not received my shoes, i have send countless messages, emails and Dm's on Instagram ,their response will be "Please provide us with the order number or they will say we will be in touch with you.
0
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Pamela M
1 reviews | Active since Jan 2020
29 Jul 2021, 13:30
No delivery and communication after payment
The customer service is appalling. Ordered boots on 17 July and have not received feedback regarding the delay in deliver. The status of the order has remained at Processing. The contact number on the website doesn't go through. The WhatsApp line is useless too yet they're still posting on Instagram. The lack of professionalism is quite disappointing. Your customers have to run after you for not fulfilling an obligation after receiving payment.
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Pamela M
1 reviews | Active since Jan 2020
29 Jul 2021, 13:30
No delivery and communication after payment
The customer service is appalling. Ordered boots on 17 July and have not received feedback regarding the delay in deliver. The status of the order has remained at Processing. The contact number on the website doesn't go through. The WhatsApp line is useless too yet they're still posting on Instagram. The lack of professionalism is quite disappointing. Your customers have to run after you for not fulfilling an obligation after receiving payment.
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Genevive W
1 reviews | Active since Jan 2020
23 Jul 2021, 08:00
Happy Purchase
I am very impressed with Sassy Heels. From start to finish the process was seamless. During the unrest in Gauteng and KZN they kept me in the loop with my delivery and assured me that my order was safe and would be delivered as soon as things have settles. On receiving my package the delivery guy called notify me that he is on his way and within 15min thereafter I received my package. My items were in perfect condition and the quality impeccable. Very impressed with the service. Will be making another purchase pretty soon. Thank you so much. Genevive
Helpful (0)
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Genevive W
1 reviews | Active since Jan 2020
23 Jul 2021, 08:00
Happy Purchase
I am very impressed with Sassy Heels. From start to finish the process was seamless. During the unrest in Gauteng and KZN they kept me in the loop with my delivery and assured me that my order was safe and would be delivered as soon as things have settles. On receiving my package the delivery guy called notify me that he is on his way and within 15min thereafter I received my package. My items were in perfect condition and the quality impeccable. Very impressed with the service. Will be making another purchase pretty soon. Thank you so much. Genevive
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matselane M
1 reviews | Active since Jan 2020
1 Jul 2021, 06:50
Scammers
I wrote a review on them 2 weeks ago (18 June) and for that they responded to my whatsapp messages. Thereafter, they keep saying my shoes are coming the following week. It's been an entire month that I have been waiting and now they've stopped communicating again. I've suggested fetching the shoes myself or them just sending my money back and still nothing. NEVER EVER AGAIN!
Helpful (0)
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matselane M
1 reviews | Active since Jan 2020
1 Jul 2021, 06:50
Scammers
I wrote a review on them 2 weeks ago (18 June) and for that they responded to my whatsapp messages. Thereafter, they keep saying my shoes are coming the following week. It's been an entire month that I have been waiting and now they've stopped communicating again. I've suggested fetching the shoes myself or them just sending my money back and still nothing. NEVER EVER AGAIN!
0
Replies (0)