Seda
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
We run a registered small business and have been hit hard finically with the Covid 19 outbreak. We followed all the steps and submitted an application for relief funs to SMMMErelief@seda.org.za on 3 April 2020. We have not received a response. The 086 number does not give you an option to enquire about your application!
1 reviews | Active since Jan 2020
We run a registered small business and have been hit hard finically with the Covid 19 outbreak. We followed all the steps and submitted an application for relief funs to SMMMErelief@seda.org.za on 3 April 2020. We have not received a response. The 086 number does not give you an option to enquire about your application!
1 reviews | Active since Jan 2020
On March this year(2019) I went to SEDA offices in Nelspruit to get assistant with a business plan for my company( Balusi and partners) and get more information about the funding of a start up business after I was referred to them by SEFA. I gave them all the information they required from me, and they gave me the forms which I took them home to fill in and I did exactly that. I was told to wait for their call if there are more information they will need from me, I waited for two months without hearing from them until I went there again as to find out the progress of my application What they told me is that there are outstanding information, and I asked them that how would I know if I didn't come as you have promised to call me, and the gentleman who was assisting me was called Mduduzi Gumede, He told me that he is always busy and he got some personal problems at home of which I understand as a human being that nobody is perfect and I asked his contact numbers and he gave me his business card with all the contact details. I, again went home and supply him with all those information. So once again he told me to wait for the call, and again two months passby without hearing from him, what I did I tried to call him and he didn't bother taking my calls and I left some messages to his cel number to find out about the progress of my application and he never answered. And again I went to their office because I have noticed that my Tax clearance certificate had expired and I gave it to him and asked him about my calls and smses and again he told me about his lack of time and this time he told me that everything is now fine and I must wait to get a call, of which I never received and despite phoning him he didn't respond. On September I went there again looking for him and I was told he was not available and I asked the lady at the reception if they have a complaint forms which I wanted to write and she said yes they do have and I asked for it and she told me her system is offline she can't able to access it, I gave her my details with the email adress so that when her system is running again she can send me. She advised me that why before I write a complain not to try to call somebody maybe he can help me, I agreed. She called another Officer who tried to hear the side of my story and he said he will make sure that he tell Mdu to call me when he comes to the office the following day. Mduduzi never called me, I phoned to the number they gave me and also gave my business partner that number to call, and she did call and they said the guy(Mdu) is available and they have brief him about our concern but he never call us, its almost the whole year now without getting assistance, And I suggested that they assign us to someone to assist us but they did nothing, I have completely lost hope in SEDA, but if they are employed to assist the public and don't do, what do we call that... You be the judge And the things that have baffled me is that every time I went to their offices I find people who are being told to come for the training the following week, and when I asked them when did they approach them , they told me only for a week some say two weeks and for me almost the year but nothing happens.
1 reviews | Active since Jan 2020
On March this year(2019) I went to SEDA offices in Nelspruit to get assistant with a business plan for my company( Balusi and partners) and get more information about the funding of a start up business after I was referred to them by SEFA. I gave them all the information they required from me, and they gave me the forms which I took them home to fill in and I did exactly that. I was told to wait for their call if there are more information they will need from me, I waited for two months without hearing from them until I went there again as to find out the progress of my application What they told me is that there are outstanding information, and I asked them that how would I know if I didn't come as you have promised to call me, and the gentleman who was assisting me was called Mduduzi Gumede, He told me that he is always busy and he got some personal problems at home of which I understand as a human being that nobody is perfect and I asked his contact numbers and he gave me his business card with all the contact details. I, again went home and supply him with all those information. So once again he told me to wait for the call, and again two months passby without hearing from him, what I did I tried to call him and he didn't bother taking my calls and I left some messages to his cel number to find out about the progress of my application and he never answered. And again I went to their office because I have noticed that my Tax clearance certificate had expired and I gave it to him and asked him about my calls and smses and again he told me about his lack of time and this time he told me that everything is now fine and I must wait to get a call, of which I never received and despite phoning him he didn't respond. On September I went there again looking for him and I was told he was not available and I asked the lady at the reception if they have a complaint forms which I wanted to write and she said yes they do have and I asked for it and she told me her system is offline she can't able to access it, I gave her my details with the email adress so that when her system is running again she can send me. She advised me that why before I write a complain not to try to call somebody maybe he can help me, I agreed. She called another Officer who tried to hear the side of my story and he said he will make sure that he tell Mdu to call me when he comes to the office the following day. Mduduzi never called me, I phoned to the number they gave me and also gave my business partner that number to call, and she did call and they said the guy(Mdu) is available and they have brief him about our concern but he never call us, its almost the whole year now without getting assistance, And I suggested that they assign us to someone to assist us but they did nothing, I have completely lost hope in SEDA, but if they are employed to assist the public and don't do, what do we call that... You be the judge And the things that have baffled me is that every time I went to their offices I find people who are being told to come for the training the following week, and when I asked them when did they approach them , they told me only for a week some say two weeks and for me almost the year but nothing happens.
1 reviews | Active since Jan 2020
I have applied almost 6 months back everytime when I go there to do follow up they keep on say \we will call you"even now its heading December but when they advertise they said they speed up the process of application which takes up to 3 months but theres no response for me even now."""
1 reviews | Active since Jan 2020
I have applied almost 6 months back everytime when I go there to do follow up they keep on say \we will call you"even now its heading December but when they advertise they said they speed up the process of application which takes up to 3 months but theres no response for me even now."""
1 reviews | Active since Jan 2020
I went to SEDA in January last year to register a new business.<br> I've sent 4 emails and every one gets sent back as undeliverable because the recipients mailbox is full.<br> I cannot start my business without the registration documents.<br> Is SEDA really there to support small businesses or obstruct their progress?
1 reviews | Active since Jan 2020
I went to SEDA in January last year to register a new business.<br> I've sent 4 emails and every one gets sent back as undeliverable because the recipients mailbox is full.<br> I cannot start my business without the registration documents.<br> Is SEDA really there to support small businesses or obstruct their progress?
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