SmartphonesPLUS
Claimed Business
SmartphonesPLUS
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Sherry B
1 reviews | Active since Jan 2020
6 Jul 2023, 21:39
This is a good, honest company
This is a good, honest company to sell electronics to. I sent them the package and I had money in my Venmo account that same day they received it. Best place online to sell electronics hands down.
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Sherry B
1 reviews | Active since Jan 2020
6 Jul 2023, 21:39
This is a good, honest company
This is a good, honest company to sell electronics to. I sent them the package and I had money in my Venmo account that same day they received it. Best place online to sell electronics hands down.
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Andrew T
1 reviews | Active since Jan 2020
5 Jul 2023, 18:38
Fast, Simple, and Easy way to sell electronics!
I sold multiple phones to them and it was really easy. I love their website and how simple it is to select what you want to sell. There customer service is really good too. I ended up getting paid even faster than I thought.
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Andrew T
1 reviews | Active since Jan 2020
5 Jul 2023, 18:38
Fast, Simple, and Easy way to sell electronics!
I sold multiple phones to them and it was really easy. I love their website and how simple it is to select what you want to sell. There customer service is really good too. I ended up getting paid even faster than I thought.
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staniluu J
1 reviews | Active since Jan 2020
10 Nov 2018, 05:48
Excellent Condition UNLOCKED iPhone 6 16gb $210 64gb $230 128gb
We have lots of iPhones for sale. All phones are all unlocked and will work with any sim, Tmobile, Metro Pcs, Att, Cricket, Verizon and overseas. Charger, cable, and headphones included. iPhone SE 32gb $220 sold out iPhone SE 64gb $230 iPhone 6 16gb $210 iPhone 6 32gb $230 iPhone 6 64gb $230 iPhone 6 128gb $260 iPhone 6 Plus 16gb $270 iPhone 6 Plus 64gb $290 iPhone 6 Plus 128gb $330 iPhone 6S 16gb $240 iPhone 6S 64gb $280 iPhone 6S 128gb $310 iPhone 6S Plus 64gb $340 Unlocked iPhone 7 32gb $360 Unlocked iPhone 7 128gb $390 Unlocked iPhone 7 256gb $420 Unlocked iPhone 7 Plus 32gb $450 Unlocked iPhone 7 Plus 128gb $500 Unlocked iPhone 7 Plus 256gb $530 Unlocked iPhone 8 Plus 64gb $600 sold out
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staniluu J
1 reviews | Active since Jan 2020
10 Nov 2018, 05:48
Excellent Condition UNLOCKED iPhone 6 16gb $210 64gb $230 128gb
We have lots of iPhones for sale. All phones are all unlocked and will work with any sim, Tmobile, Metro Pcs, Att, Cricket, Verizon and overseas. Charger, cable, and headphones included. iPhone SE 32gb $220 sold out iPhone SE 64gb $230 iPhone 6 16gb $210 iPhone 6 32gb $230 iPhone 6 64gb $230 iPhone 6 128gb $260 iPhone 6 Plus 16gb $270 iPhone 6 Plus 64gb $290 iPhone 6 Plus 128gb $330 iPhone 6S 16gb $240 iPhone 6S 64gb $280 iPhone 6S 128gb $310 iPhone 6S Plus 64gb $340 Unlocked iPhone 7 32gb $360 Unlocked iPhone 7 128gb $390 Unlocked iPhone 7 256gb $420 Unlocked iPhone 7 Plus 32gb $450 Unlocked iPhone 7 Plus 128gb $500 Unlocked iPhone 7 Plus 256gb $530 Unlocked iPhone 8 Plus 64gb $600 sold out
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Anele D
1 reviews | Active since Jan 2020
1 Nov 2016, 08:55
Terrible Service
<p>Smartphone Plus through MTN has been my worst nightmare since MTN booked my phone in with them since October 4th. After multiple attemos where MTN took my excess fee and allocated it directly to the repair centre, I had to pay another excess amount and they refused ti refund me the money which was due to me. Fast forward, the phone was fixed and dispatched to me, but to me in Durban!!! How do they pick up my phone in Cape Town and deliver it to Durban?? The worst part is no one wanting to take ownership of tge situation that I had to request to speak to a manager. Sooke to Kate and she said she would call me today and she never called me and the tracking number still shows my phone is in Durban, to who I dont know and when I called again, I was given the whole cakk centre pong game of "kate is busy with another client" she will call me bsck, SHE WAS SUPPOSED TO CALL ME BACK WITHOUT ME HAVING TO CALL AND SPEAK TO HER. MY PHONE REMAINS IN DURBAN THOUGH</p>
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Anele D
1 reviews | Active since Jan 2020
1 Nov 2016, 08:55
Terrible Service
<p>Smartphone Plus through MTN has been my worst nightmare since MTN booked my phone in with them since October 4th. After multiple attemos where MTN took my excess fee and allocated it directly to the repair centre, I had to pay another excess amount and they refused ti refund me the money which was due to me. Fast forward, the phone was fixed and dispatched to me, but to me in Durban!!! How do they pick up my phone in Cape Town and deliver it to Durban?? The worst part is no one wanting to take ownership of tge situation that I had to request to speak to a manager. Sooke to Kate and she said she would call me today and she never called me and the tracking number still shows my phone is in Durban, to who I dont know and when I called again, I was given the whole cakk centre pong game of "kate is busy with another client" she will call me bsck, SHE WAS SUPPOSED TO CALL ME BACK WITHOUT ME HAVING TO CALL AND SPEAK TO HER. MY PHONE REMAINS IN DURBAN THOUGH</p>
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Syzette B
1 reviews | Active since Jan 2020
12 Oct 2016, 06:56
Useless service
<p>I really dont know what to do we are just getting worst service every time we claim with mtn insurance. Our broken device went in for repairs and after a long waiting period it came back not even a week and the screen came completely loos. the device was send back to them to fix it a week later the device came back and still the screen was loose there and then we hand it back to the courier to take it back we will not accept it like that. they claimed to be very sorry for the inconvenience caused and we will have the device back in less than a week. its 3 weeks later and we still dont have the device back. so yesterday I contacted HVRC repair centre in midrand as per them the device is repaired and was already collected from the last week on the 06/10/2016 and we now need to contact smartphone plus to find out when we can receive our device back so I called them and they stated that the device is Uneconomical to repair and we need to contact MTN insurance called them and they advised that the device is repaired and needs to be delivered to us. how is it that they are all working together but none of them are on the same page. So till now we dont know they can’t contact you to give you feedback and it’s a useless case to contact the MTN insurance department because you just can’t get a gold of them.</p> <p> </p> <p>Dont use MTN and especially dont get insurance with MTN insurance rather use a 3rd party.</p> <p> </p> <p> </p> <p> </p> <p> </p>
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Syzette B
1 reviews | Active since Jan 2020
12 Oct 2016, 06:56
Useless service
<p>I really dont know what to do we are just getting worst service every time we claim with mtn insurance. Our broken device went in for repairs and after a long waiting period it came back not even a week and the screen came completely loos. the device was send back to them to fix it a week later the device came back and still the screen was loose there and then we hand it back to the courier to take it back we will not accept it like that. they claimed to be very sorry for the inconvenience caused and we will have the device back in less than a week. its 3 weeks later and we still dont have the device back. so yesterday I contacted HVRC repair centre in midrand as per them the device is repaired and was already collected from the last week on the 06/10/2016 and we now need to contact smartphone plus to find out when we can receive our device back so I called them and they stated that the device is Uneconomical to repair and we need to contact MTN insurance called them and they advised that the device is repaired and needs to be delivered to us. how is it that they are all working together but none of them are on the same page. So till now we dont know they can’t contact you to give you feedback and it’s a useless case to contact the MTN insurance department because you just can’t get a gold of them.</p> <p> </p> <p>Dont use MTN and especially dont get insurance with MTN insurance rather use a 3rd party.</p> <p> </p> <p> </p> <p> </p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
5 Oct 2016, 07:22
Terrible Insurance Service
<p>I have insured my iPhone 6 16GB through the Smartphone Plus, and when I had screen damage to my iPhone I thought I would log a claim to have the phone repaired. It took Smartphone Plus over 2 MONTHS to finally get back to MTN and myself with regards to when they were going to collect the phone. Then, when they collected my phone, they informed me that they did not have any loan phones available. It has been over a week, and I have not heard ONE WORD from them. I've followed up with MTN, also nothing. I now have no idea where my iPhone 6 is, if it was received by Smartphone Plus. They haven't even bothered to ask for the excess (which is rather surprising). This is THE WORST insurance company EVER! I will not be recommending them to any EVER! I hope that this complain will expedite my phone repair/replacement because I'm on the verge of seeking legal advice.</p>
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Anonymous
1 reviews | Active since Jan 2020
5 Oct 2016, 07:22
Terrible Insurance Service
<p>I have insured my iPhone 6 16GB through the Smartphone Plus, and when I had screen damage to my iPhone I thought I would log a claim to have the phone repaired. It took Smartphone Plus over 2 MONTHS to finally get back to MTN and myself with regards to when they were going to collect the phone. Then, when they collected my phone, they informed me that they did not have any loan phones available. It has been over a week, and I have not heard ONE WORD from them. I've followed up with MTN, also nothing. I now have no idea where my iPhone 6 is, if it was received by Smartphone Plus. They haven't even bothered to ask for the excess (which is rather surprising). This is THE WORST insurance company EVER! I will not be recommending them to any EVER! I hope that this complain will expedite my phone repair/replacement because I'm on the verge of seeking legal advice.</p>
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