SE
Solar Energy Life
Claimed Business
SE
Solar Energy Life
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Busi M
1 reviews | Active since Jan 2020
29 Nov 2022, 12:17
NOT WORTH TRYING
Kris and his team of installation guys are very professional - especially Sibusiso. Tihan and Lawrance are totally unresponsive once payment has been made. They have not delivered the CoC and continue to ignore my reporting of snags. I agree with the reviewer who wrote: “No communication, no feedback and an inability to honour commitments made.”
Helpful (0)
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Busi M
1 reviews | Active since Jan 2020
29 Nov 2022, 12:17
NOT WORTH TRYING
Kris and his team of installation guys are very professional - especially Sibusiso. Tihan and Lawrance are totally unresponsive once payment has been made. They have not delivered the CoC and continue to ignore my reporting of snags. I agree with the reviewer who wrote: “No communication, no feedback and an inability to honour commitments made.”
0
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Sean T
1 reviews | Active since Jan 2020
2 Jun 2021, 10:08
Poor service
Installation was performed professionally, but the journey from payment and order placement was a nightmare. No communication, no feedback and an inability to honour commitments made. Still waiting for them to honour promises made. Staff appear to be unmotivated and not empowered to make decisions.
Helpful (0)
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Sean T
1 reviews | Active since Jan 2020
2 Jun 2021, 10:08
Poor service
Installation was performed professionally, but the journey from payment and order placement was a nightmare. No communication, no feedback and an inability to honour commitments made. Still waiting for them to honour promises made. Staff appear to be unmotivated and not empowered to make decisions.
0
Replies (0)ET
Eric T
1 reviews | Active since Jan 2020
18 Mar 2021, 06:56
The comments of a very satisfied customer
We had a solar system installed last month. The installation was done very neatly and professionally. The system was designed exactly to our needs and the best possible components used. We can say that we are almost completely of the grid now. The only time we are aware of load shedding is when the neighbors generator starts up! Well done to your entire team! Well done!
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Eric T
1 reviews | Active since Jan 2020
18 Mar 2021, 06:56
The comments of a very satisfied customer
We had a solar system installed last month. The installation was done very neatly and professionally. The system was designed exactly to our needs and the best possible components used. We can say that we are almost completely of the grid now. The only time we are aware of load shedding is when the neighbors generator starts up! Well done to your entire team! Well done!
0
Replies (0)jH
jacques H
1 reviews | Active since Jan 2020
20 Jan 2021, 14:56
extremly bad service
Do not even consider doing business with this company. They are **** rude and dont care about customer service. I bought 9 solar panels. Before they were installed some of my panels were sold to another customer. Now they dont have stock and i must wait for my product that i already paid for. Dont even bother talking to the owner/manager tiaan. He ia absolutly useless
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jacques H
1 reviews | Active since Jan 2020
20 Jan 2021, 14:56
extremly bad service
Do not even consider doing business with this company. They are **** rude and dont care about customer service. I bought 9 solar panels. Before they were installed some of my panels were sold to another customer. Now they dont have stock and i must wait for my product that i already paid for. Dont even bother talking to the owner/manager tiaan. He ia absolutly useless
0
Replies (0)PE
Phillip E
1 reviews | Active since Jan 2020
11 Aug 2020, 13:58
Poor Customer Service by Solar Energy Life
I had solar panels and lithium batteries installed, and recently had some problems with the system not automatically switching over during a power outage. I logged a call with a commitment that they will provide a call number. 2 Days later I followed up again, with another commitment that was not honored. The week thereafter I drove through and spoke to the project manager who made another commitment that was not honored either. I then WhatsApp’d one of the directors at Solar Energy Life. The message was read - but up to now no response. It is now going for week 4 and as of date no message or contact. I wanted to add to the system but with this customer service I doubt that I will use or recommend them
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Phillip E
1 reviews | Active since Jan 2020
11 Aug 2020, 13:58
Poor Customer Service by Solar Energy Life
I had solar panels and lithium batteries installed, and recently had some problems with the system not automatically switching over during a power outage. I logged a call with a commitment that they will provide a call number. 2 Days later I followed up again, with another commitment that was not honored. The week thereafter I drove through and spoke to the project manager who made another commitment that was not honored either. I then WhatsApp’d one of the directors at Solar Energy Life. The message was read - but up to now no response. It is now going for week 4 and as of date no message or contact. I wanted to add to the system but with this customer service I doubt that I will use or recommend them
0
Replies (0)