SW
Spectacle world
Unclaimed Business
SW
Spectacle world
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#7Ranked In Wellness & Beauty
0 NPSUnlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Miss. Jack
1 reviews | Active since Jan 2020
24 Feb 2025, 20:10
Spectacle World "simply the best"
“I can see clearly now… the blur is gone!” Spectacle World (Camarena Porter Optometrists) are just the best! I’ve been going there for 24 years. And there is no doubting the professionalism of the staff. Or the patience with patients. Adele and Sarel are the A-team. Nothing is too much trouble for them. Poor Sarel had the dubious honour of having to deal with someone who couldn’t make up her mind about a frame. Me! But I didn’t feel rushed at any time. And had faith in his and Adele’s suggestions/recommendations. I will soon be sporting two snazzy pairs of new glasses. And if you want special service, Camarena Porter Optometrists are “Simply the best. Better than all the rest.” (to quote the song by the legendary Tina Turner.)
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|Replies (0)MJ
Miss. Jack
1 reviews | Active since Jan 2020
24 Feb 2025, 20:10
Spectacle World "simply the best"
“I can see clearly now… the blur is gone!” Spectacle World (Camarena Porter Optometrists) are just the best! I’ve been going there for 24 years. And there is no doubting the professionalism of the staff. Or the patience with patients. Adele and Sarel are the A-team. Nothing is too much trouble for them. Poor Sarel had the dubious honour of having to deal with someone who couldn’t make up her mind about a frame. Me! But I didn’t feel rushed at any time. And had faith in his and Adele’s suggestions/recommendations. I will soon be sporting two snazzy pairs of new glasses. And if you want special service, Camarena Porter Optometrists are “Simply the best. Better than all the rest.” (to quote the song by the legendary Tina Turner.)
0
Replies (0)SB
Sam B
1 reviews | Active since Jan 2020
10 Oct 2022, 16:39
ALWAYS FRIENDLY AND PROFESSIONAL SERVICE
ALWAYS FRIENDLY AND PROFESSIONAL SERVICE. WITH AN TECHNICIAN ON BOARD WITH A LIFETIME EXPERIENCE IN SORTING OUT YOUR SPEC'S PROBLEMS, I HIGHLY RECOMMEND THIS ESTABLISHMENT FOR YOUR NEEDS IN HEALTHY EYES AND NEEDS IN CORRECTION OF VISUAL PROBLEMS. THE OWNER AND ALL THE STAFF IS FRIENDLY, HELPFUL AND ACCOMODATING. WITH FRAMES AND LENSES MADE TO FIT YOUR NEEDS, THEY CATER FOR MILLIONAIRES AND PAUPERS LIKE ME!
Helpful (0)
|Replies (0)SB
Sam B
1 reviews | Active since Jan 2020
10 Oct 2022, 16:39
ALWAYS FRIENDLY AND PROFESSIONAL SERVICE
ALWAYS FRIENDLY AND PROFESSIONAL SERVICE. WITH AN TECHNICIAN ON BOARD WITH A LIFETIME EXPERIENCE IN SORTING OUT YOUR SPEC'S PROBLEMS, I HIGHLY RECOMMEND THIS ESTABLISHMENT FOR YOUR NEEDS IN HEALTHY EYES AND NEEDS IN CORRECTION OF VISUAL PROBLEMS. THE OWNER AND ALL THE STAFF IS FRIENDLY, HELPFUL AND ACCOMODATING. WITH FRAMES AND LENSES MADE TO FIT YOUR NEEDS, THEY CATER FOR MILLIONAIRES AND PAUPERS LIKE ME!
0
Replies (0)MB
Maruschka B
1 reviews | Active since Jan 2020
27 Mar 2021, 08:25
Camarena Porter Optometrist TA Spectacle World
Camarena Porter Optometrist TA Spectacle World What an amazing experience! Client service is great. Everyone is extremely professional and friendly. You all do a excellent hob and provide a great quality product. I absolutely LOVE my frames!
Helpful (0)
|Replies (0)MB
Maruschka B
1 reviews | Active since Jan 2020
27 Mar 2021, 08:25
Camarena Porter Optometrist TA Spectacle World
Camarena Porter Optometrist TA Spectacle World What an amazing experience! Client service is great. Everyone is extremely professional and friendly. You all do a excellent hob and provide a great quality product. I absolutely LOVE my frames!
0
Replies (0)JM
J M
1 reviews | Active since Jan 2020
4 Feb 2020, 13:15
Abuse of customer data by Spectacle World
TO: Ryno van Wyk, Gail Cole CC: anyone interested In fact ... I asked that my email address not be put on your mailing list, in the first place; so it should not have been necessary to remove it. The fact that it was and that I received unsolicited emails on TWO occasions (both AFTER I had specifically requested NOT to be put on any mailing list) is a flagrant disregard of my person ... and therefore an insult, because it treats me as just another means to the objectives of your business - profit. I am not a person to you - only a record in your database, whose attention you seek with the intent purpose of selling your products and services, with no regard to whether I might need/want them, or not. In effect, you are using digital technology in a manner that dehumanises the recipients. An ethical use of the technology would be to bring to my attention, anything that I had explicitly agreed to .... like remind me of my next eye-test, or other appointment; AND ONLY IF, I had given my consent. But you are not using the technology in this manner - instead you are using it only to serve your selfish business (profit-making) objectives. Secondly, you are a functionary of a business (a juristic person) who gets paid for doing what you do for Spectacle World. In other words, you are not Gail Cole; you are the practice manager, who has an obligation to ethical business practices and to the application of a professional (unemotional) code of conduct ... while I am a real person acting in my personal capacity. I do not get paid for wasting my time and energy, engaging with your organisation, to remind you of your obligations and of my rights. If the actions of your business compromise or inconvenience me and cause me to have to take time to lodge a complaint, it has a material cost to myself ... for which you (I note) are not offering any material compensation. So, your 'sorry' does absolutely ****-all for me, ... it is utterly gratuitous and therefore just further insult. Because it is profit, not customer care that is your real objective concern. My language is a reflection of how I feel as a person, about being disrespected in such manner; and I reserve the right to express myself however I choose to ... The word 'poes' is found in urban usage to mean: poes (plural poese, diminutive poesie) 1. (vulgar) ******; female *******ia 2. (derogatory, slang) ****; ******; a contemptible person https://en.wiktionary.org/wiki/poes Your disregard for customers is clearly 'contemptible', so I deem my usage of the word to be quite appropriate, in the circumstances. Further, I used the word '****ing' as an adjective: ****ing (not comparable) 1. (vulgar) An intensifier, often applying more to the whole utterance than to the specific word it grammatically modifies. No ****ing way. https://en.wiktionary.org/wiki/****ing Yes, my language is 'impolite' and it is deliberately so ... so that you begin to understand the anger that your customers feel (including those who are more 'polite') at the flagrant disregard you have for their data, the consequential inconvenience that results from that disregard ... and the lip-service you pay to the idea of 'customer care'. In other words, your 'apology' is gratuitous - has no value; and because it has no value, is really just further insult. SO, shove your 'apology' up your ass and don't dare lecture me about my ****ing language! Shove it up your ass An insult that is used to show disinterest, or frustration. To dismiss a wrongful statement or action. https://www.urbandictionary.comdefine.php?term=Shove%20it%20up%20your%20ass
Helpful (0)
|Replies (0)JM
J M
1 reviews | Active since Jan 2020
4 Feb 2020, 13:15
Abuse of customer data by Spectacle World
TO: Ryno van Wyk, Gail Cole CC: anyone interested In fact ... I asked that my email address not be put on your mailing list, in the first place; so it should not have been necessary to remove it. The fact that it was and that I received unsolicited emails on TWO occasions (both AFTER I had specifically requested NOT to be put on any mailing list) is a flagrant disregard of my person ... and therefore an insult, because it treats me as just another means to the objectives of your business - profit. I am not a person to you - only a record in your database, whose attention you seek with the intent purpose of selling your products and services, with no regard to whether I might need/want them, or not. In effect, you are using digital technology in a manner that dehumanises the recipients. An ethical use of the technology would be to bring to my attention, anything that I had explicitly agreed to .... like remind me of my next eye-test, or other appointment; AND ONLY IF, I had given my consent. But you are not using the technology in this manner - instead you are using it only to serve your selfish business (profit-making) objectives. Secondly, you are a functionary of a business (a juristic person) who gets paid for doing what you do for Spectacle World. In other words, you are not Gail Cole; you are the practice manager, who has an obligation to ethical business practices and to the application of a professional (unemotional) code of conduct ... while I am a real person acting in my personal capacity. I do not get paid for wasting my time and energy, engaging with your organisation, to remind you of your obligations and of my rights. If the actions of your business compromise or inconvenience me and cause me to have to take time to lodge a complaint, it has a material cost to myself ... for which you (I note) are not offering any material compensation. So, your 'sorry' does absolutely ****-all for me, ... it is utterly gratuitous and therefore just further insult. Because it is profit, not customer care that is your real objective concern. My language is a reflection of how I feel as a person, about being disrespected in such manner; and I reserve the right to express myself however I choose to ... The word 'poes' is found in urban usage to mean: poes (plural poese, diminutive poesie) 1. (vulgar) ******; female *******ia 2. (derogatory, slang) ****; ******; a contemptible person https://en.wiktionary.org/wiki/poes Your disregard for customers is clearly 'contemptible', so I deem my usage of the word to be quite appropriate, in the circumstances. Further, I used the word '****ing' as an adjective: ****ing (not comparable) 1. (vulgar) An intensifier, often applying more to the whole utterance than to the specific word it grammatically modifies. No ****ing way. https://en.wiktionary.org/wiki/****ing Yes, my language is 'impolite' and it is deliberately so ... so that you begin to understand the anger that your customers feel (including those who are more 'polite') at the flagrant disregard you have for their data, the consequential inconvenience that results from that disregard ... and the lip-service you pay to the idea of 'customer care'. In other words, your 'apology' is gratuitous - has no value; and because it has no value, is really just further insult. SO, shove your 'apology' up your ass and don't dare lecture me about my ****ing language! Shove it up your ass An insult that is used to show disinterest, or frustration. To dismiss a wrongful statement or action. https://www.urbandictionary.comdefine.php?term=Shove%20it%20up%20your%20ass
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