TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Star Schools has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Star Schools across 20 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've had a very good experience with Starschools, and would gladly recommend them to other parents. from the start communication was clear and professional, and the staff were always helpful and approachable. The learning environment is well structured, and its clear that the educators genuinely care about the children and their development. Administration is handled efficiently and any questions or concerns I had were addressed promptly. Overall, Starschools delivers on what they promise and provides a supportive, high quality educational experience.
1 reviews | Active since Jan 2020
I've had a very good experience with Starschools, and would gladly recommend them to other parents. from the start communication was clear and professional, and the staff were always helpful and approachable. The learning environment is well structured, and its clear that the educators genuinely care about the children and their development. Administration is handled efficiently and any questions or concerns I had were addressed promptly. Overall, Starschools delivers on what they promise and provides a supportive, high quality educational experience.
1 reviews | Active since Jan 2020
I want to give a big thanks to all the staff at Star Schools for being there with me, and for me throughout the year. It was not easy journey, although they've guided me every step of the way. Shout to them for being my STARS
1 reviews | Active since Jan 2020
I want to give a big thanks to all the staff at Star Schools for being there with me, and for me throughout the year. It was not easy journey, although they've guided me every step of the way. Shout to them for being my STARS
1 reviews | Active since Jan 2020
Hi my daughter wanted to upgrade her matric subjects at star schools in Braamfontein a month ago to register and Sesethu who deals with registration turned us back , she said we should pay 50% of her subjects which cost 16,000, she communicated with Sesethu on WhatsApp and was given the banking details and that she should come for orientation and registration fee of 1150🤷🏼♀️we deposited 9510 on 03/03/2025 , last week we called to check if they received payment, they acknowledged but said she is not registered therefore she cannot start classes, I spoke to the principal Loraine, unprofessional, rude and arrogant, she kept shouting when I was explaining to her what transpired and Sesethu did not inform her to come register after paying, she hang up We went there the same day and asked to see her and she took her time to attend to us then eventually we went to her office, she was defensive and didn’t want to acknowledge their mistake, she told us to sign the refund form and that’s it There was another lady whom she introduced as her senior so when we started having an argument I said I prefer to talk to her senior because she was still rude, disrespectful and had a stinky attitude, the so called senior changed portfolio and said she is HR personnel 😡she said we should go to department of education at omonde and ask for extension of registration date, they will give us a letter for them to register her, Loraine said even if we get the letter she will not register my daughter because she’s the one who calls the shots We went to omonde and was assisted by a very informative man, he said yes the registration is closed and they do not extend nor give letters and that star schools has a reputation of sending students to them and the government is not associated with any matric rewrite schools, they are private By the way the principal said she is appointed by department of education 😡 so I asked him, he said no😡lies of someone who’s running a school We went back to Braamfontein and related the information we got, she said she was sorry 😡 **** apology, then I said I want the refund, she gave us a form to sign and said it will take 4 weeks 😡 I said it’s not acceptable I want it with immediate effect, they she promised that she will instruct the finance department to pay immediately and it will reflect in 2 days time which was supposed to be on Monday the 24th but no money was deposited I called on that Monday and asked to speak to her but was told she is in a meeting then I was transferred to Mpho who deals with finance, I related the story and he said he’ll get back to me after 5 minutes, he didn’t, I called back an hour later and I was told they are both in a meeting he will call me back 😡😡😡a minute later he called and said refund will reflect on Friday the 28th. No money received I am disgusted and annoyed by the principal who is not only a **** but ************* and I am asking Peter to investigate this matter and the legitimacy of the school because the department of education personnel told us that majority of these schools charge 100 per lesson and even referred us to funda centre in Soweto to get information and registration for next year, star schools charged 16000 for 4 subjects + 1400 for registration This school is *****ulent and preying on innocent black students who are desperate Please help me get my money on Monday the 31st and investigate why are they *********** poor students with such ridiculous fees for upgrading subjects, their psd rate is questionable because their students fail, I got the information from department of education The principal should be investigated because I doubt she has the qualifications nor the capability of running a school
1 reviews | Active since Jan 2020
Hi my daughter wanted to upgrade her matric subjects at star schools in Braamfontein a month ago to register and Sesethu who deals with registration turned us back , she said we should pay 50% of her subjects which cost 16,000, she communicated with Sesethu on WhatsApp and was given the banking details and that she should come for orientation and registration fee of 1150🤷🏼♀️we deposited 9510 on 03/03/2025 , last week we called to check if they received payment, they acknowledged but said she is not registered therefore she cannot start classes, I spoke to the principal Loraine, unprofessional, rude and arrogant, she kept shouting when I was explaining to her what transpired and Sesethu did not inform her to come register after paying, she hang up We went there the same day and asked to see her and she took her time to attend to us then eventually we went to her office, she was defensive and didn’t want to acknowledge their mistake, she told us to sign the refund form and that’s it There was another lady whom she introduced as her senior so when we started having an argument I said I prefer to talk to her senior because she was still rude, disrespectful and had a stinky attitude, the so called senior changed portfolio and said she is HR personnel 😡she said we should go to department of education at omonde and ask for extension of registration date, they will give us a letter for them to register her, Loraine said even if we get the letter she will not register my daughter because she’s the one who calls the shots We went to omonde and was assisted by a very informative man, he said yes the registration is closed and they do not extend nor give letters and that star schools has a reputation of sending students to them and the government is not associated with any matric rewrite schools, they are private By the way the principal said she is appointed by department of education 😡 so I asked him, he said no😡lies of someone who’s running a school We went back to Braamfontein and related the information we got, she said she was sorry 😡 **** apology, then I said I want the refund, she gave us a form to sign and said it will take 4 weeks 😡 I said it’s not acceptable I want it with immediate effect, they she promised that she will instruct the finance department to pay immediately and it will reflect in 2 days time which was supposed to be on Monday the 24th but no money was deposited I called on that Monday and asked to speak to her but was told she is in a meeting then I was transferred to Mpho who deals with finance, I related the story and he said he’ll get back to me after 5 minutes, he didn’t, I called back an hour later and I was told they are both in a meeting he will call me back 😡😡😡a minute later he called and said refund will reflect on Friday the 28th. No money received I am disgusted and annoyed by the principal who is not only a **** but ************* and I am asking Peter to investigate this matter and the legitimacy of the school because the department of education personnel told us that majority of these schools charge 100 per lesson and even referred us to funda centre in Soweto to get information and registration for next year, star schools charged 16000 for 4 subjects + 1400 for registration This school is *****ulent and preying on innocent black students who are desperate Please help me get my money on Monday the 31st and investigate why are they *********** poor students with such ridiculous fees for upgrading subjects, their psd rate is questionable because their students fail, I got the information from department of education The principal should be investigated because I doubt she has the qualifications nor the capability of running a school
1 reviews | Active since Jan 2020
Good evening Hello Peter On the 1 of September I received an email from Rosina Sedibane Modiba School of Specialisation , it was the acceptance letter confirming that they have accepted my son Keletso Mokoka and even send me a link to apply online I did so. Today I when to collect the the forms because they told me to come after I have received my child report to collect the forms only for them to tell me that they have declined the acceptance because my son failed mathematics, at first they didn't say anything about the results or anything. So I will like Hello Peter to help me regarding this matter please I also have the acceptance letter with me
1 reviews | Active since Jan 2020
Good evening Hello Peter On the 1 of September I received an email from Rosina Sedibane Modiba School of Specialisation , it was the acceptance letter confirming that they have accepted my son Keletso Mokoka and even send me a link to apply online I did so. Today I when to collect the the forms because they told me to come after I have received my child report to collect the forms only for them to tell me that they have declined the acceptance because my son failed mathematics, at first they didn't say anything about the results or anything. So I will like Hello Peter to help me regarding this matter please I also have the acceptance letter with me
1 reviews | Active since Jan 2020
Don't even consider this School!!! DO NOT!!! The worst service at its best!!! No proper communication for its students, no care whatsoever about whether or not you pass or even make it to the exam centre for your exams. As long as you have paid, you do not matter to them.
1 reviews | Active since Jan 2020
Don't even consider this School!!! DO NOT!!! The worst service at its best!!! No proper communication for its students, no care whatsoever about whether or not you pass or even make it to the exam centre for your exams. As long as you have paid, you do not matter to them.
1 reviews | Active since Jan 2020
I have never dealt with such incompetence in my life! The admin gave us mixed communication and fumbled our application process. Now, we’ve been waiting for over 6 weeks to receive our refund of 15k and they are showing no signs of helping. Again, the front-desk lady **** that money will reflect in the next 4 weeks yet the guy at the finance department said he is not sure if the refund has been processed yet. The Braamfotein branch is disgusting and horribly managed! I demand my full refund ASAP
1 reviews | Active since Jan 2020
I have never dealt with such incompetence in my life! The admin gave us mixed communication and fumbled our application process. Now, we’ve been waiting for over 6 weeks to receive our refund of 15k and they are showing no signs of helping. Again, the front-desk lady **** that money will reflect in the next 4 weeks yet the guy at the finance department said he is not sure if the refund has been processed yet. The Braamfotein branch is disgusting and horribly managed! I demand my full refund ASAP
1 reviews | Active since Jan 2020
I app**** online for matric rewrite all fees were paid and I was told that I will be contacted to collect study materials. Till date I have not received any communication from them, sent countless emails and whatsapps with no response. It's April now I assume the classes have commenced and I'm yet to receive a response.
1 reviews | Active since Jan 2020
I app**** online for matric rewrite all fees were paid and I was told that I will be contacted to collect study materials. Till date I have not received any communication from them, sent countless emails and whatsapps with no response. It's April now I assume the classes have commenced and I'm yet to receive a response.
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