TF
Tarps for Africa
Unclaimed Business
TF
Tarps for Africa
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Tarps for Africa
Tarps for Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Tarps for Africa across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
DJ
David J
1 reviews | Active since Jan 2020
9 May 2025, 08:10
Please stay clear and avoid losing your money.
Watch out for this company. We ordered a pool cover in January and were told it would take 2 to 3 weeks. We are already in May, and they have now stopped responding to emails and messages, having made excuse after excuse when they were still responding. I requested a refund as I cannot wait any longer, but after that, they simply started ignoring all forms of communication. I have sent them one last email and message, and will be opening a case of ***** against everyone involved in the transaction. I will also be laying complaints with the Consumer Protection Act and the NSPI, which has them listed as an accredited company. Please stay clear and avoid losing your money.
Helpful (0)
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David J
1 reviews | Active since Jan 2020
9 May 2025, 08:10
Please stay clear and avoid losing your money.
Watch out for this company. We ordered a pool cover in January and were told it would take 2 to 3 weeks. We are already in May, and they have now stopped responding to emails and messages, having made excuse after excuse when they were still responding. I requested a refund as I cannot wait any longer, but after that, they simply started ignoring all forms of communication. I have sent them one last email and message, and will be opening a case of ***** against everyone involved in the transaction. I will also be laying complaints with the Consumer Protection Act and the NSPI, which has them listed as an accredited company. Please stay clear and avoid losing your money.
0
Replies (0)RM
Raster M
1 reviews | Active since Jan 2020
5 May 2025, 18:32
Tarps for Africa not delivering
Paid R8900 in March 2025 for a custom pool promised in 10-15 working days by Chanti Hendsel. It hasn’t arrived, and neither she nor Mark Read are responding to calls, WhatsApp, or emails. Avoid them
Helpful (0)
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Raster M
1 reviews | Active since Jan 2020
5 May 2025, 18:32
Tarps for Africa not delivering
Paid R8900 in March 2025 for a custom pool promised in 10-15 working days by Chanti Hendsel. It hasn’t arrived, and neither she nor Mark Read are responding to calls, WhatsApp, or emails. Avoid them
0
Replies (0)PM
Pheehane M
1 reviews | Active since Jan 2020
25 Apr 2025, 17:59
Tarps for Africa is a ****.
Mark Read from Tarps for Africa is a ****mer. He quoted us on the 27th March 2025 for a pool cover. We paid the full amount on the same day and chose the color of the cover. We then received an invoice Since then there has been absolute silence from Mark He doesn't answer our calls and ignores our emails and WhatsApp messages. Every effort to get hold of him to enquire about the installation date or a refund has been met with stoney silence DO NOT trust Tarps for Africa They are ****mers who will rob you of your hard earned money with no shame.
Helpful (0)
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Pheehane M
1 reviews | Active since Jan 2020
25 Apr 2025, 17:59
Tarps for Africa is a ****.
Mark Read from Tarps for Africa is a ****mer. He quoted us on the 27th March 2025 for a pool cover. We paid the full amount on the same day and chose the color of the cover. We then received an invoice Since then there has been absolute silence from Mark He doesn't answer our calls and ignores our emails and WhatsApp messages. Every effort to get hold of him to enquire about the installation date or a refund has been met with stoney silence DO NOT trust Tarps for Africa They are ****mers who will rob you of your hard earned money with no shame.
0
Replies (0)CE
SF
Shaaheen F
1 reviews | Active since Jan 2020
15 Jan 2025, 09:43
Highly Annoyed
Company: TARPS for Africa On the 29th October 2024, I reached out to TARPS for Africa to assist me with a quote for a pool cover. A gentleman Mark Reed ***ner of Company) contacted me and come out to complete the assessment/measurements. I was then provided the quote on the 5 November 2024, valid for 30 days. I then enquired on the timeline for the pool cover to be completed, I was told 10 days after the 70% deposit has been made. Happy with the information received, I was then provided a term of conditions which clearly states the timeline of 10 days (assuming it is 10 working days) no problem, the terms also mentions that the goods remain the property of TARPS for Africa until paid for. I then accepted the quote and proceeded to pay 70% deposit, I then followed up again on the 21 November (45 days later) on the progress as the cover was not urgently needed at the time. I was then given a scheduled installation date for the week of the 25 November 2024. The week arrived I was told that TARPS for Africa is waiting on the mounting brackets (considering that my pool requires specific bracket due to the shape) the bracket was not delivered to TARPS for Africa and I will be informed when the brackets arrive. I then followed up again on the 9 December 2024 as I have not received any feedback yet, I was then told that the brackets are done and awaiting delivery. The cover will be installed in the same week. The week of the 17 December 2024 arrived, still no feedback, and still no installation from TARPS for Africa, I then messaged Mark with the following message: Good Day Mark Hope you had a good long weekend. Please can you assist with installation of the pool cover. Full payment has been settled for the invoice. It was mentioned that the cover takes 10 days following the 70% deposit which was made on the 21 November and the full balance paid on the 29 November 2024. With December being a short month with companies closing I would appreciate if I could receive a confirmed date to when the cover will be installed. My concern is the safety of my child and other children. Regards Mark then calls me saying that he is now out of poles for the cover, and if we can schedule for the week of the 6th January 2025. Mark sent me the following message after our call “Hi Shaheen, I am very sorry for the inconvenience and for the poor communication. We will install your pool cover in the week of the 6th of Jan” I then agreed as I don’t have an option now that its Mid December and companies are closing, so what do I do? I agree for the 6 January 2025. Cool. Happy New Year, January arrives, I follow up on the 9 January 2025, asking Mark to confirm set date for installation, as previous communication confirmed installation date for the week of 6 January 2025. Mark then responded asking if he can install on the Thursday 16 January 2025, and he then confirmed booking for this date. This morning, 15 January I make a follow up as a reminder that we are scheduled for installation. Mark then calls me saying that he is sorry, he has not received the poles. He tells me that he will get back to me on Friday 17 January with feedback, and then we can install on Tuesday 21 January 2025. I asked Mark to pay my full money back, if he cannot have my installation done on Tuesday, 21 January 2025. I feel that people/companies should stop taking clients for a ride, especially when 70% deposit was paid on the 21 November 2024 and in my case I paid the outstanding balance on the 29 November 2024. Therefore, fully paid, “the terms also mention that the goods remain the property of TARPS for Africa until paid for”. In this case the pool cover is my property. I will be waiting for feedback on Friday 17 January 2024 from Mark. I will be taking this further with legal action should the cover not surface or my money refunded back to me.
Helpful (0)
|Replies (0)SF
Shaaheen F
1 reviews | Active since Jan 2020
15 Jan 2025, 09:43
Highly Annoyed
Company: TARPS for Africa On the 29th October 2024, I reached out to TARPS for Africa to assist me with a quote for a pool cover. A gentleman Mark Reed ***ner of Company) contacted me and come out to complete the assessment/measurements. I was then provided the quote on the 5 November 2024, valid for 30 days. I then enquired on the timeline for the pool cover to be completed, I was told 10 days after the 70% deposit has been made. Happy with the information received, I was then provided a term of conditions which clearly states the timeline of 10 days (assuming it is 10 working days) no problem, the terms also mentions that the goods remain the property of TARPS for Africa until paid for. I then accepted the quote and proceeded to pay 70% deposit, I then followed up again on the 21 November (45 days later) on the progress as the cover was not urgently needed at the time. I was then given a scheduled installation date for the week of the 25 November 2024. The week arrived I was told that TARPS for Africa is waiting on the mounting brackets (considering that my pool requires specific bracket due to the shape) the bracket was not delivered to TARPS for Africa and I will be informed when the brackets arrive. I then followed up again on the 9 December 2024 as I have not received any feedback yet, I was then told that the brackets are done and awaiting delivery. The cover will be installed in the same week. The week of the 17 December 2024 arrived, still no feedback, and still no installation from TARPS for Africa, I then messaged Mark with the following message: Good Day Mark Hope you had a good long weekend. Please can you assist with installation of the pool cover. Full payment has been settled for the invoice. It was mentioned that the cover takes 10 days following the 70% deposit which was made on the 21 November and the full balance paid on the 29 November 2024. With December being a short month with companies closing I would appreciate if I could receive a confirmed date to when the cover will be installed. My concern is the safety of my child and other children. Regards Mark then calls me saying that he is now out of poles for the cover, and if we can schedule for the week of the 6th January 2025. Mark sent me the following message after our call “Hi Shaheen, I am very sorry for the inconvenience and for the poor communication. We will install your pool cover in the week of the 6th of Jan” I then agreed as I don’t have an option now that its Mid December and companies are closing, so what do I do? I agree for the 6 January 2025. Cool. Happy New Year, January arrives, I follow up on the 9 January 2025, asking Mark to confirm set date for installation, as previous communication confirmed installation date for the week of 6 January 2025. Mark then responded asking if he can install on the Thursday 16 January 2025, and he then confirmed booking for this date. This morning, 15 January I make a follow up as a reminder that we are scheduled for installation. Mark then calls me saying that he is sorry, he has not received the poles. He tells me that he will get back to me on Friday 17 January with feedback, and then we can install on Tuesday 21 January 2025. I asked Mark to pay my full money back, if he cannot have my installation done on Tuesday, 21 January 2025. I feel that people/companies should stop taking clients for a ride, especially when 70% deposit was paid on the 21 November 2024 and in my case I paid the outstanding balance on the 29 November 2024. Therefore, fully paid, “the terms also mention that the goods remain the property of TARPS for Africa until paid for”. In this case the pool cover is my property. I will be waiting for feedback on Friday 17 January 2024 from Mark. I will be taking this further with legal action should the cover not surface or my money refunded back to me.
0
Replies (0)PR
Pamela R
1 reviews | Active since Jan 2020
8 Jan 2025, 10:36
****med of my money with no intention of refund.
I paid a 70% deposit to Tarp for Africa liaising with Chanti and was promised delivery on 20 December 2024. On the day I enquired as to time of delivery only to be told by Mark Read the owner that he is "so sorry but they don't have stock of the Poles". I then asked if my cover was even made and was told "No". I requested a refund and was promised to be paid that same day. 2 weeks later no refund paid and Mark refuses to answer my calls or read my messages. This company is a **** - don't purchase from them. I don't know how he sleeps at night or looks at his face in the mirror, knowing that he is taking people's hard earned money with no intention of holding onto his word or promises.
Helpful (0)
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Pamela R
1 reviews | Active since Jan 2020
8 Jan 2025, 10:36
****med of my money with no intention of refund.
I paid a 70% deposit to Tarp for Africa liaising with Chanti and was promised delivery on 20 December 2024. On the day I enquired as to time of delivery only to be told by Mark Read the owner that he is "so sorry but they don't have stock of the Poles". I then asked if my cover was even made and was told "No". I requested a refund and was promised to be paid that same day. 2 weeks later no refund paid and Mark refuses to answer my calls or read my messages. This company is a **** - don't purchase from them. I don't know how he sleeps at night or looks at his face in the mirror, knowing that he is taking people's hard earned money with no intention of holding onto his word or promises.
0
Replies (0)TP
Trudy P
1 reviews | Active since Jan 2020
22 Nov 2024, 03:17
Con artists
This company owned by Mark Read is *****ulent and he and Chanti are white collar con artists. I ordered and made full payment for a pool cover on the 24 October 2024. After several emails requesting when my pool cover will be delivered, I have still not received my order. Mark and Chanti either do not respond or they offer pathetic excuses. This is the worst company to do business with and they should be taken to court for all of the people who's hard-working money they have ******.
Helpful (0)
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Trudy P
1 reviews | Active since Jan 2020
22 Nov 2024, 03:17
Con artists
This company owned by Mark Read is *****ulent and he and Chanti are white collar con artists. I ordered and made full payment for a pool cover on the 24 October 2024. After several emails requesting when my pool cover will be delivered, I have still not received my order. Mark and Chanti either do not respond or they offer pathetic excuses. This is the worst company to do business with and they should be taken to court for all of the people who's hard-working money they have ******.
0
Replies (0)