TE
Taylor Electrical
Unclaimed Business
TE
Taylor Electrical
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDH
MO
Michael O
1 reviews | Active since Jan 2020
20 Oct 2020, 10:07
Awesome electrical company
Taylor Electrical, are one the best electrical companies in the world, their customer service is excellent and their delivery service is very fast, I have never regretted patronizing them.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
17 Sept 2018, 10:24
Poor work ethic, poor service and questionable fees
Stuart of Taylor Electrical promptly answered my call and booked an appointment for one of his staff members to attend on the 4th / 5th July 2018 to inspect my property in order to issue a compliance certificate, subject to any work that needed to be done. I received an invoice via email on Tuesday 10th July (stating the due date as 9th July) in the amount of R1,250 with the description "Complete compliance inspection and testing". Thinking this was standard practice, I promptly paid within the hour, expecting Taylor Electrical issue me with a quote to carry out any additional work to facilitate the issuing of the certificate. After not hearing from them, I contacted Stuart telephonically, who advised that he would be sending a quotation and would then attend to the work upon acceptance of the quote. After not hearing from him again, I sent an email on 24th July, to which Stuart replied the following day that he would send my SANS 10142 Report and Quotation the following morning. Needless to say, this was never sent. When I queried it, he said that it had been sent and would send it again. There was no correspondence to this effect ever sent, nor received which leaves a bitter taste in my mouth as I have, in effect, paid a fair price for a callout with no follow through. Upon querying this with various other electrical institutions and another electrician whom I successfully managed to obtain an electrical compliance certificate from, it seems questionable whether this electrical company's is operating within normal / acceptable parameters in issuing electrical compliancy certificates.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
17 Sept 2018, 10:24
Poor work ethic, poor service and questionable fees
Stuart of Taylor Electrical promptly answered my call and booked an appointment for one of his staff members to attend on the 4th / 5th July 2018 to inspect my property in order to issue a compliance certificate, subject to any work that needed to be done. I received an invoice via email on Tuesday 10th July (stating the due date as 9th July) in the amount of R1,250 with the description "Complete compliance inspection and testing". Thinking this was standard practice, I promptly paid within the hour, expecting Taylor Electrical issue me with a quote to carry out any additional work to facilitate the issuing of the certificate. After not hearing from them, I contacted Stuart telephonically, who advised that he would be sending a quotation and would then attend to the work upon acceptance of the quote. After not hearing from him again, I sent an email on 24th July, to which Stuart replied the following day that he would send my SANS 10142 Report and Quotation the following morning. Needless to say, this was never sent. When I queried it, he said that it had been sent and would send it again. There was no correspondence to this effect ever sent, nor received which leaves a bitter taste in my mouth as I have, in effect, paid a fair price for a callout with no follow through. Upon querying this with various other electrical institutions and another electrician whom I successfully managed to obtain an electrical compliance certificate from, it seems questionable whether this electrical company's is operating within normal / acceptable parameters in issuing electrical compliancy certificates.
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Replies (0)BM
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Anthony S
1 reviews | Active since Jan 2020
14 Mar 2018, 10:23
Positive response
In response to my earlier review, I was contacted by Stuart Taylor to discuss how he could resolve the situation. He offered, at no charge whatsoever, to come out and install the new light fitting. Although I felt very unhappy with my previous interactions with Taylor Electrical, I do appreciate Stuart taking the time to contact me and I have taken him up on his offer. Rather than simply ignoring my review, Stuart chose to react positively and put the customer first.
Helpful (0)
|Replies (0)AS
Anthony S
1 reviews | Active since Jan 2020
14 Mar 2018, 10:23
Positive response
In response to my earlier review, I was contacted by Stuart Taylor to discuss how he could resolve the situation. He offered, at no charge whatsoever, to come out and install the new light fitting. Although I felt very unhappy with my previous interactions with Taylor Electrical, I do appreciate Stuart taking the time to contact me and I have taken him up on his offer. Rather than simply ignoring my review, Stuart chose to react positively and put the customer first.
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Replies (0)