Active since Mar 2017
I have been trying to book a slot for a drivers license for a Class A motorcycle since writing my learners in January 2022. I have not been successful despite going onto the eNatis website weekly, as well as trying to get the assistance of various booking companies, who have also been unsuccessful. I am based in Jhb North and do not want to be driving to Ormonde or Themba to do this due to safety reasons, which seems to be the only places where slots are occasionally made available. How on earth am I going to be able to do this test before my learners expires, or do I: a) keep re-writing my learners every 2 years, or b) drive around *******ly like most of the other drivers in this country. This is insane!
Just want to give a shout out to Dr Hoffman and the lovely nurse, Rosemary, at Fourways Life Hospital. Went there yesterday after feeling terrible from a gastric bug/virus which was not getting better . Although not a medical emergency, I was treated with such kindness and compassion (including the triage and Ampath) and am now feeling so much better compared to 24 hrs ago. Thank you all - you were great!
Approached this business to service my home automated coffee machine. Decided to make use of their callout service so that I could enjoy the benefit of having the machine serviced in my home, as opposed to dropping it off at the business and being without a machine. The machine unfortunately had to end up being taken back to their premises, but have to commend them for attending to the unforeseen repairs timeously and returning the machine to me in great working order and making good on their promises. A business run professionally from an administrative and technical perspective - would highly recommend!
Will definitely recommend this company to anyone wanting to sell their car. Appreciated the fact that they acted promptly in arranging a viewing and evaluation. Received a price close to what I had anticipated, with them concluded the sale professionally and efficiently.
My son was involved in a motorvehicle accident on 6th September 2023, which he was not liable for. My son, together with the the truck driver who side swiped the front of his vehicle exchanged their respective information and jointly reported the accident to the Cleveland SAP on the same day. On 7th September, I contacted the claims department of the company the truck driver worked for, who requested that I email them so that they could send the pertinent information in order to facilitate this claim. I immediately responded, and then sent 3 mails during the course of the following week once I received these from the various parties concerned. The final email being sent on 14 September. The company informed me that my emails and attachments had been sent in their entirety to their insurers. After following up a few times with the company concerned, I was finally telephonically contacted by Hector Mnisi from One Insurance Underwriting. As I was busy with clients at the time, I was unable to discuss this matter and requested that he email me so that I could either return the call or correspond via email. Astonishingly, Mr Mnisi's email requested the EXACT documents I had forwarded to the company in question nearly 3 weeks prior! To date I have sent Mr Mnisi two emails dated 2 and 5 October and left voicemail messages on the same dates, to which I have not had the courtesy of a reply. I also contacted the company in question on 6 October who has said they would follow up and get him to respond, also to no avail! We have been passed from pillar to post for the past six weeks, despite us being compliant with all your bureaucracy. If this matter continues to delay, I will be left with no option but to report this to the short term insurance ombudsman!
I have tried sourcing a Springbok supporters T shirt for one of the drivers that deliver to our company. After establishing that there are only 4 Tshirts left in his size at the Menlyn Mall Pick n Pay Clothing, I contacted them and asked them to please keep one aside for him. I notified him and he was so grateful that we finally managed to find him one. He asked whether he would be able to collect on Saturday as it would not be possible with his work hours during the week. I phoned this store back and the lady who answered the phone said that they were only able to hold this for 24 hours. I requested to speak to the manager to explain the situation to her as this was an individual who would be especially travelling there via taxi to purchase this shirt using a gift card that we at reception had given to him. I would be heartbroken if he went to all this trouble to find that it had been sold. The store manager was not only rude but was not willing to offer any other means of securing this shirt, which I would have been willing to entertain. Where your Ubuntu spirit Pick n Pay???
Received the most incredible service and assistance from these Auto repairers located near the Buzz Shopping Centre in Douglasdale. The quote was reasonable and the workmanship impeccable and on time. I would highly recommend this business.
My son was involved in a motorvehicle accident on 13th June 2023, which he was not liable for. The driver who drove into the back of his vehicle immediately admitted liability and provided details of the company he worked for. Upon contacting them, I was given their broker details, PSG, who in turn provided me with the insurer's details, Discovery Business Insurance, who after speaking to various people in the call center, were not willing to assist. My broker eventually managed to make contact with Discovery around 30th June to expedite this claim. To date we have had various communications and "forwarding on" between Ziyaad Hamid (team leader), Naomi Bogopa (business claims team leader), Nonkululeko Kolanisi (legal liabilities advisor), Thapelo Sibiya (business claims consultant) and cc Evan Louwrens (PSG broker). After submitting all the relevant documentation we eventually received a call from Jerome on 10th July to arrange for my son's vehicle to be assessed at Renew-It, which was booked for on 11th July. We were told that Discovery would contact us within about 3 days to make arrangements for the vehicle repairs. After not hearing back by 20th July, I emailed Nonkuleleko, to which I had no response. I then emailed Naomi, Ziyaad and Nonkululeko on 24th July and was advised that the emails were incorrectly sent to the liabilities consultant! Thapelo then sent an email on 24th July stating that the additionals had been escalated. I left a message for Naomi this afternoon, 27th July and have also not had a response from any of the other parties. We have been passed from pillar to post since the outset, despite your insured's driver admitting liability and us being compliant with all your bureaucracy. If this matter continues to delay, I will be left with no option but to report this to the ombudsman! I am very disappointed in Discovery in general and now find myself considering alternate medical aid providers for myself and my family, after having been with Discovery for over 23 years!
Have had no DSTV for almost the whole of February. Have been trying without success to relink my premium streaming package. DSTV keep telling me I have an Explora Decoder linked to my account. I have been explaining for the past few months that I do not have a decoder, but stream through a media box. I have delinked my account, relinked and repurchased the premium streaming package as recommended by their customer care consultants - yet still no picture. Only a DSTV logo then buffering which continuously repeats. Nobody can seem to help me or understand what the problem is, so I am left with no option but to cancel my subscription and keep watching Netflix which has given me zero problems since subscribing a few years back. Pity ..... :-(
This was a review I wrote in the 7th August 2021. Still no response!!!! "I received a call from DSTV during the week, explaining that this matter had been escalated and that they seemed to understand the initial discounted rates which had been applied and where the confusion came about with the additional billing fees. They assured me that someone would be calling me back to rectify this. To-date nobody has called back and I see the additional / increased amount has now been deducted from my account via debit order. I am not impressed with the failure to get back to me - twice now!!!!"
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