Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>I bought a surprise gift for my partner in August 2016. Nearly 6 months later and this has been nothing other than a frustrating exercise from Teechip and DHL. The tracking service is useless and given the other reviews about Teechip, it is quite clear that this is a scam. Beware and DO NOT buy from them.</p>
1 reviews | Active since Jan 2020
<p>I bought a surprise gift for my partner in August 2016. Nearly 6 months later and this has been nothing other than a frustrating exercise from Teechip and DHL. The tracking service is useless and given the other reviews about Teechip, it is quite clear that this is a scam. Beware and DO NOT buy from them.</p>
1 reviews | Active since Jan 2020
My mother ordered a customized hoodie from them, to surprise me in May 2015. In December 2015 she finally told me about it as she had not received the parcel. I then took over the fight from her. Since December until now (March 2016) I have not received the parcel (after them sending what apparently is the third reprint) I requested a refund and they said it has been processed. However, they cannot give me proof but instead blame my banking institution. I contacted them (my bank) and they have no knowledge of the funds. <br> <br> I am absolutely appaulled by the service or lack thereof that I have received from them (together with DHL, the courier company they use) as neither of them were very helpful. Teechips escalations and complaints email address sends automatic generic emails as no matter how much I complain or what it's about, they send me the exact same email. I could be speaking about their mother and I'd likely get the same reply. <br> <br> I would like my money back, otherwise I will open a case of theft as well a fraud, even if we are in different countries.
1 reviews | Active since Jan 2020
My mother ordered a customized hoodie from them, to surprise me in May 2015. In December 2015 she finally told me about it as she had not received the parcel. I then took over the fight from her. Since December until now (March 2016) I have not received the parcel (after them sending what apparently is the third reprint) I requested a refund and they said it has been processed. However, they cannot give me proof but instead blame my banking institution. I contacted them (my bank) and they have no knowledge of the funds. <br> <br> I am absolutely appaulled by the service or lack thereof that I have received from them (together with DHL, the courier company they use) as neither of them were very helpful. Teechips escalations and complaints email address sends automatic generic emails as no matter how much I complain or what it's about, they send me the exact same email. I could be speaking about their mother and I'd likely get the same reply. <br> <br> I would like my money back, otherwise I will open a case of theft as well a fraud, even if we are in different countries.
1 reviews | Active since Jan 2020
Product ordered in April and no delivery. They take months them months to get any feedback when you try to contact them. They claimed to have resent the product but again it is a no show. The DHL tracking offered is also of no use as no one can locate the packages and it seems to be traveling all over the world. It appears to be a scam as almost no one in SA seems to receive their orders and the few that claim that they did receive it or saw the actual product commented that it a poor quality product.
1 reviews | Active since Jan 2020
Product ordered in April and no delivery. They take months them months to get any feedback when you try to contact them. They claimed to have resent the product but again it is a no show. The DHL tracking offered is also of no use as no one can locate the packages and it seems to be traveling all over the world. It appears to be a scam as almost no one in SA seems to receive their orders and the few that claim that they did receive it or saw the actual product commented that it a poor quality product.
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