TS
Tommy’s Sushi and Chinese Takeaway
Unclaimed Business
TS
Tommy’s Sushi and Chinese Takeaway
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Tommy’s Sushi and Chinese Takeaway
Tommy’s Sushi and Chinese Takeaway has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Tommy’s Sushi and Chinese Takeaway across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
KR
Kyrthi R
1 reviews | Active since Jan 2020
26 Apr 2024, 10:16
Expired food
I've been a regular customer of Tommy's Sushi at Paradise Junction, Sarnia. Will never be going back there. Yesterday afternoon we ordered a few items off the menu, one of them being the Kong Pao chilli chicken with fried rice. I fetched the order just after 4pm. Got home, had a bite or two and then went to tutor a student. Got back home at 6pm, sat down to eat only to find that my whole container of Kong Pao had become slimy and sticky. The whole thing had gone off. I decided to just call the restaurant the next morning to let them know what happened. Even kept the food to take it them if they needed proof. The manager outright refused to come to the phone. We were told that the food is to be eaten within 3 hours! They've never said this before and now suddenly we're supposed to just know that? They refused to give a refund and cut the call. I'm absolutely disgusted by the service. I would not recommend this restaurant to anyone.
Helpful (0)
|Replies (0)KR
Kyrthi R
1 reviews | Active since Jan 2020
26 Apr 2024, 10:16
Expired food
I've been a regular customer of Tommy's Sushi at Paradise Junction, Sarnia. Will never be going back there. Yesterday afternoon we ordered a few items off the menu, one of them being the Kong Pao chilli chicken with fried rice. I fetched the order just after 4pm. Got home, had a bite or two and then went to tutor a student. Got back home at 6pm, sat down to eat only to find that my whole container of Kong Pao had become slimy and sticky. The whole thing had gone off. I decided to just call the restaurant the next morning to let them know what happened. Even kept the food to take it them if they needed proof. The manager outright refused to come to the phone. We were told that the food is to be eaten within 3 hours! They've never said this before and now suddenly we're supposed to just know that? They refused to give a refund and cut the call. I'm absolutely disgusted by the service. I would not recommend this restaurant to anyone.
0
Replies (0)NS
Nathan S
1 reviews | Active since Jan 2020
17 Oct 2022, 13:43
****roach in my chowmein
****roach found in my chowmein which I ordered from tommy's sushi in paradise junction sarnia. Absolutely sick to my stomach, the hygiene there is terrible. Steve the manager refused to take my call. I will be contacting the health department.
Helpful (0)
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Nathan S
1 reviews | Active since Jan 2020
17 Oct 2022, 13:43
****roach in my chowmein
****roach found in my chowmein which I ordered from tommy's sushi in paradise junction sarnia. Absolutely sick to my stomach, the hygiene there is terrible. Steve the manager refused to take my call. I will be contacting the health department.
0
Replies (0)SC
SG C
1 reviews | Active since Jan 2020
14 Oct 2020, 11:16
Chinese food
Good range of Sushi and Chinese food, such as a variety of noodles, soups, dumplings, chowmein and traditional drinks. Great for those who are on a budget because prices are reasonable. Service is quite good aswell and delivery was very efficient. Will definitely be visiting again to try out more interesting and different items on the menu.
Helpful (0)
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SG C
1 reviews | Active since Jan 2020
14 Oct 2020, 11:16
Chinese food
Good range of Sushi and Chinese food, such as a variety of noodles, soups, dumplings, chowmein and traditional drinks. Great for those who are on a budget because prices are reasonable. Service is quite good aswell and delivery was very efficient. Will definitely be visiting again to try out more interesting and different items on the menu.
0
Replies (0)DB
Diane B
1 reviews | Active since Jan 2020
3 Nov 2019, 14:09
Avoid Tommy’s Sushi and Chinese Takeaway in Durban, Florida Rd
What miserable service from what used to be our favourite sushi restaurant in Florida Rd, Durban. The family would order at least 12 different items - a complicated order to be sure - that would be enjoyed every couple of weeks by the extended family. On Friday, having ordered 12 items again, I got home(at least 30 mins away) to discover there was one item missing. On phoning the restaurant I was amazed at their response - hostility to the point of calling me a liar! The fact that our average bill was R750 each time meant nothing to them and the phone was put down in my ear. I was not going to accept this and went back there today - very politely, with my slip and photos of all the items we had received that day. Boy what a fight! What a nasty experience! No matter that they would not accept the evidence - where is the sense in insulting a customer who is a regular? I was verbally attacked by the owners/staff and told to leave the shop. I did that - with my item I might add but will never go back there again! Shameful customer treatment!
Helpful (0)
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Diane B
1 reviews | Active since Jan 2020
3 Nov 2019, 14:09
Avoid Tommy’s Sushi and Chinese Takeaway in Durban, Florida Rd
What miserable service from what used to be our favourite sushi restaurant in Florida Rd, Durban. The family would order at least 12 different items - a complicated order to be sure - that would be enjoyed every couple of weeks by the extended family. On Friday, having ordered 12 items again, I got home(at least 30 mins away) to discover there was one item missing. On phoning the restaurant I was amazed at their response - hostility to the point of calling me a liar! The fact that our average bill was R750 each time meant nothing to them and the phone was put down in my ear. I was not going to accept this and went back there today - very politely, with my slip and photos of all the items we had received that day. Boy what a fight! What a nasty experience! No matter that they would not accept the evidence - where is the sense in insulting a customer who is a regular? I was verbally attacked by the owners/staff and told to leave the shop. I did that - with my item I might add but will never go back there again! Shameful customer treatment!
0
Replies (0)