T
TopTickets
Unclaimed Business
T
TopTickets
Unclaimed Business
17 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|17 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About TopTickets
TopTickets has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked TopTickets across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLN
Lizaan N
1 reviews | Active since Jan 2020
27 Jan 2026, 12:25
My experience with this company is awful, I am struggling to get my money back since last year for a concert that was canceled
My experience with this company is awful, I am struggling to get my money back since last year for a concert that was canceled. They don't reply on your messages the telephone number is not working anymore. Seems like they are duck and diving to do there responsibility to the clients. I want my money back.
Helpful (0)
|Replies (0)LN
Lizaan N
1 reviews | Active since Jan 2020
27 Jan 2026, 12:25
My experience with this company is awful, I am struggling to get my money back since last year for a concert that was canceled
My experience with this company is awful, I am struggling to get my money back since last year for a concert that was canceled. They don't reply on your messages the telephone number is not working anymore. Seems like they are duck and diving to do there responsibility to the clients. I want my money back.
0
Replies (0)MB
M
Marisa
1 reviews | Active since Jan 2020
30 Sept 2025, 08:13
Bunch of ******
This is actually a no star review, my sister and i bought Blue tickets in January for the March show which was postponed till October. October rolled up and the Blue concert was cancelled and my sister made contact with Itickets just to hear they not handling it because Toptickets took over, why were we not informed that they switched?? So we got a number for Toptickets which was non existent ofcourse!! Needless to say i’m still waiting on our refund, because why is there no one responding back to us?? Are we suppose to just forget about our money??
Helpful (0)
|Replies (0)M
Marisa
1 reviews | Active since Jan 2020
30 Sept 2025, 08:13
Bunch of ******
This is actually a no star review, my sister and i bought Blue tickets in January for the March show which was postponed till October. October rolled up and the Blue concert was cancelled and my sister made contact with Itickets just to hear they not handling it because Toptickets took over, why were we not informed that they switched?? So we got a number for Toptickets which was non existent ofcourse!! Needless to say i’m still waiting on our refund, because why is there no one responding back to us?? Are we suppose to just forget about our money??
0
Replies (0)NK
Namshe K
1 reviews | Active since Jan 2020
26 Sept 2025, 08:01
*** TOPTICKETS!!!
How can this be happening to us!? First the Blue was moved from March to October ( during the week mind you) and now it has been cancelled and there is no sign or indication that we will be getting our money back. The website is no longer in existence. There is no response to emails. Calls go straight to voicemail! This cannot be allowed to stand. Where is Wyand DeVillers to answer and give us back our money!!!!
Helpful (0)
|Replies (0)NK
Namshe K
1 reviews | Active since Jan 2020
26 Sept 2025, 08:01
*** TOPTICKETS!!!
How can this be happening to us!? First the Blue was moved from March to October ( during the week mind you) and now it has been cancelled and there is no sign or indication that we will be getting our money back. The website is no longer in existence. There is no response to emails. Calls go straight to voicemail! This cannot be allowed to stand. Where is Wyand DeVillers to answer and give us back our money!!!!
0
Replies (0)RM
Rochelle M
1 reviews | Active since Jan 2020
23 Sept 2025, 09:35
Wynand De Villiers Blue concert ticket money
I bought tickets for the Blue concert in Cape Town for October on the top tickets website. A few days later the concert was cancelled, top tickets website has been taken down and we cannot find anyone from DeVillers Events to refund us. The owner Wynand De Villers is now under liquidation and there has been no further communication regarding our ticket refund. I received an email communication saying due to bad ticket sales the concert was cancelled yet BLUE posted that they cancelled the concert due to breach of contract by the promoter which is DeVilliers events. The company took our money knowing this concert was not going to happen
Helpful (0)
|Replies (0)RM
Rochelle M
1 reviews | Active since Jan 2020
23 Sept 2025, 09:35
Wynand De Villiers Blue concert ticket money
I bought tickets for the Blue concert in Cape Town for October on the top tickets website. A few days later the concert was cancelled, top tickets website has been taken down and we cannot find anyone from DeVillers Events to refund us. The owner Wynand De Villers is now under liquidation and there has been no further communication regarding our ticket refund. I received an email communication saying due to bad ticket sales the concert was cancelled yet BLUE posted that they cancelled the concert due to breach of contract by the promoter which is DeVilliers events. The company took our money knowing this concert was not going to happen
0
Replies (0)FA
Fazeela A
1 reviews | Active since Jan 2020
9 Sept 2025, 11:50
Refunds are non existanct
I purchased blue concert tickets for Cape town in October however the event was cancelled and no refund or contact from the ticket sellers there are no contact details to phone and no one responds to any emails
Helpful (0)
|Replies (0)FA
Fazeela A
1 reviews | Active since Jan 2020
9 Sept 2025, 11:50
Refunds are non existanct
I purchased blue concert tickets for Cape town in October however the event was cancelled and no refund or contact from the ticket sellers there are no contact details to phone and no one responds to any emails
0
Replies (0)TK
DR
Doné Rankin-Rowley
1 reviews | Active since Jan 2020
4 Sept 2025, 09:20
Top Tickets
There should be a facility to rate zero. I purchased tickets for the Blue Concert and after discovering the concert has been cancelled, am trying to get hold of Top Tickets for my refund. Their website is non-existent and any contact number is on voicemail. Ruan Pansegrouw is linked to 079 598 8888 as a contact on the ticket. No response. Why have they not been in touch with us who bought tickets. I want my refund. Avoid them at all costs.
Helpful (0)
|Replies (0)DR
Doné Rankin-Rowley
1 reviews | Active since Jan 2020
4 Sept 2025, 09:20
Top Tickets
There should be a facility to rate zero. I purchased tickets for the Blue Concert and after discovering the concert has been cancelled, am trying to get hold of Top Tickets for my refund. Their website is non-existent and any contact number is on voicemail. Ruan Pansegrouw is linked to 079 598 8888 as a contact on the ticket. No response. Why have they not been in touch with us who bought tickets. I want my refund. Avoid them at all costs.
0
Replies (0)