UC
Unjani clinic
Unclaimed Business
UC
Unjani clinic
Unclaimed Business
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Unjani Clinic faces significant criticism across multiple branches. Patients repeatedly report inconsistent and unclear pricing, with several alleging overcharging and a lack of receipts. Clinical competence is a major concern, with complaints about inaccurate sonar scans, inability to read test results, and consultations that offer no diagnosis or treatment. Long waiting times, rude staff attitudes, and poor communication further erode trust. One branch in Windmill Park stands out positively for friendly and exceptional service, but it remains a rare highlight.
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|11 Reviews
May '25 - Apr '26
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
Frequently Asked Questions About Unjani clinic
Based on recent customer reviews, Unjani Clinic faces significant criticism across multiple branches. Patients repeatedly report inconsistent and unclear pricing, with several alleging overcharging and a lack of receipts. Clinical competence is a major concern, with complaints about inaccurate sonar scans, inability to read test results, and consultations that offer no diagnosis or treatment. Long waiting times, rude staff attitudes, and poor communication further erode trust. One branch in Windmill Park stands out positively for friendly and exceptional service, but it remains a rare highlight.
Unjani clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Unjani clinic across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
LT
Luphumlo T
1 reviews | Active since Jan 2020
24 Jan 2026, 18:14
Poor service from Unjani Clinic Greenfields
Dear Unjani Greenfields I am writing to formally lodge a complaint regarding the service I received at your Unjani Clinic from Caroline Lepele. I was billed R680 for a consultation during which no diagnosis was conducted and no treatment was provided. I was merely referred to go and see a doctor elsewhere. In my view, this does not justify the amount charged. Paying such a high fee for a visit where no medical assessment or meaningful service was rendered is unreasonable and unacceptable. The experience reflects poor service and a lack of value for patients. I request a clear explanation for this charge and would appreciate a review of the billing, including consideration of a refund or adjustment. I look forward to your response and a fair resolution of this matter. Kind regards, Luphumlo
Helpful (0)
|Replies (0)LT
Luphumlo T
1 reviews | Active since Jan 2020
24 Jan 2026, 18:14
Poor service from Unjani Clinic Greenfields
Dear Unjani Greenfields I am writing to formally lodge a complaint regarding the service I received at your Unjani Clinic from Caroline Lepele. I was billed R680 for a consultation during which no diagnosis was conducted and no treatment was provided. I was merely referred to go and see a doctor elsewhere. In my view, this does not justify the amount charged. Paying such a high fee for a visit where no medical assessment or meaningful service was rendered is unreasonable and unacceptable. The experience reflects poor service and a lack of value for patients. I request a clear explanation for this charge and would appreciate a review of the billing, including consideration of a refund or adjustment. I look forward to your response and a fair resolution of this matter. Kind regards, Luphumlo
0
Replies (0)BM
TM
Thembela M
1 reviews | Active since Jan 2020
3 Dec 2025, 11:33
Unjani Clinic Motherwell - Worst Nurse
I actually give this one A BIG ZERO, or no star at all. On Saturday I took my elderly mother to Unjani Clinic in Motherwell. I have always thought this establishment is lacking in service but since it's services by nurses my standards had to go down a bit. Upon entering the waiting area, I was requested by the reception nurse to registering and make payment. I had to enter my details twice because, "FNB has a problem, this happens sometimes..." she said. After a short while I noticed that their FNB payment device deducted the fees twice. I showed her the sms's and the proof on my banking app that the money is gone. She then apologised and said she will give me my money back, even though the money might get reversed she said. She then went on and on about not trusting me that I will return the money in the event that the money it returned somehow in my card. This went on and on until I said she must keep the money. But she decided to insist and gave the money to my sickly mother because I refused to take after she had insulted me, **** by going back on her word and by just giving me such bad service. I have two pet peeves, ****s and Bad Service, and she gave me those on a platter to the point that I broke down in tears (on top of dealing with my mother's illness) and walked away from this terrible person. Long story short, today is Wednesday, I have not receive the money back in my bank account but she has been relentlessly harassing me and my mother on the phone everyday. I have just got off the phone now with her. She was rude to me, going as far asking me, "Do you know who I am?!" I explained to her that I have no responsibility to her other than returning the money if my bank returns it into my bank account, which has not happened yet. I don't know her name but this person has a massive chip on their shoulder and I shudder to think what she has been doing to other clients in my position. I will never go to their establishment or recommend anyone else to do so.
Helpful (0)
|Replies (0)TM
Thembela M
1 reviews | Active since Jan 2020
3 Dec 2025, 11:33
Unjani Clinic Motherwell - Worst Nurse
I actually give this one A BIG ZERO, or no star at all. On Saturday I took my elderly mother to Unjani Clinic in Motherwell. I have always thought this establishment is lacking in service but since it's services by nurses my standards had to go down a bit. Upon entering the waiting area, I was requested by the reception nurse to registering and make payment. I had to enter my details twice because, "FNB has a problem, this happens sometimes..." she said. After a short while I noticed that their FNB payment device deducted the fees twice. I showed her the sms's and the proof on my banking app that the money is gone. She then apologised and said she will give me my money back, even though the money might get reversed she said. She then went on and on about not trusting me that I will return the money in the event that the money it returned somehow in my card. This went on and on until I said she must keep the money. But she decided to insist and gave the money to my sickly mother because I refused to take after she had insulted me, **** by going back on her word and by just giving me such bad service. I have two pet peeves, ****s and Bad Service, and she gave me those on a platter to the point that I broke down in tears (on top of dealing with my mother's illness) and walked away from this terrible person. Long story short, today is Wednesday, I have not receive the money back in my bank account but she has been relentlessly harassing me and my mother on the phone everyday. I have just got off the phone now with her. She was rude to me, going as far asking me, "Do you know who I am?!" I explained to her that I have no responsibility to her other than returning the money if my bank returns it into my bank account, which has not happened yet. I don't know her name but this person has a massive chip on their shoulder and I shudder to think what she has been doing to other clients in my position. I will never go to their establishment or recommend anyone else to do so.
0
Replies (0)HM
Happiness M
1 reviews | Active since Jan 2020
25 Sept 2025, 10:14
Bad experience
On 25/09/25 I had Avery bad experience at unjani kgMall I wish they could be very clear about their fees not this thing of telling you by words ...someone referred me there telling me the consultation fee plus medication is R300 only to be charged R500 and a receipt would help it feels like someone is making some extra cash especially when paying cash
Helpful (0)
|Replies (0)HM
Happiness M
1 reviews | Active since Jan 2020
25 Sept 2025, 10:14
Bad experience
On 25/09/25 I had Avery bad experience at unjani kgMall I wish they could be very clear about their fees not this thing of telling you by words ...someone referred me there telling me the consultation fee plus medication is R300 only to be charged R500 and a receipt would help it feels like someone is making some extra cash especially when paying cash
0
Replies (0)LL
Lele L
1 reviews | Active since Jan 2020
13 Sept 2025, 16:46
Unjani freedom park is a disappointment
Today I went to unjani clinic freedom park in Soweto n I had the worst experience 1st the nurse ws nt friendly at all she belongs to public clinics at unjani we are paying she's such an amateur 2nd she gave us medication dt is expiring next month she ddnt even bother to check the child she jst asked wts wrong den we told her she stand up n take medication n give us it ws like we went to the pharmacy even the way she looks at patients and her attitude is out of line m so disappointed
Helpful (0)
|Replies (0)LL
Lele L
1 reviews | Active since Jan 2020
13 Sept 2025, 16:46
Unjani freedom park is a disappointment
Today I went to unjani clinic freedom park in Soweto n I had the worst experience 1st the nurse ws nt friendly at all she belongs to public clinics at unjani we are paying she's such an amateur 2nd she gave us medication dt is expiring next month she ddnt even bother to check the child she jst asked wts wrong den we told her she stand up n take medication n give us it ws like we went to the pharmacy even the way she looks at patients and her attitude is out of line m so disappointed
0
Replies (0)PL
Phehello L
1 reviews | Active since Jan 2020
13 Sept 2025, 13:33
Unjani Clinic Viljoenskroon – Misleading and Overcharging I contacted Unjani Clinic Viljoenskroon on 9 Sept 2025 about my daughter’s 9-month injection
Unjani Clinic Viljoenskroon – Misleading and Overcharging I contacted Unjani Clinic Viljoenskroon on 9 Sept 2025 about my daughter’s 9-month injection. The nurse told me the cost was R250. I stay in Polokwane while my daughter stays with her dad’s parents in Viljoenskroon, so I drove all the way there based on that information. When I arrived on 13 Sept 2025, I was suddenly told the price is R1,600. This is unacceptable and feels like a ****. Other patients also said this branch changes prices depending on the person. I will no longer use this clinic, and I urge Unjani Head Office to investigate this branch as they are robbing people and damaging the Unjani name.
Helpful (0)
|Replies (0)PL
Phehello L
1 reviews | Active since Jan 2020
13 Sept 2025, 13:33
Unjani Clinic Viljoenskroon – Misleading and Overcharging I contacted Unjani Clinic Viljoenskroon on 9 Sept 2025 about my daughter’s 9-month injection
Unjani Clinic Viljoenskroon – Misleading and Overcharging I contacted Unjani Clinic Viljoenskroon on 9 Sept 2025 about my daughter’s 9-month injection. The nurse told me the cost was R250. I stay in Polokwane while my daughter stays with her dad’s parents in Viljoenskroon, so I drove all the way there based on that information. When I arrived on 13 Sept 2025, I was suddenly told the price is R1,600. This is unacceptable and feels like a ****. Other patients also said this branch changes prices depending on the person. I will no longer use this clinic, and I urge Unjani Head Office to investigate this branch as they are robbing people and damaging the Unjani name.
0
Replies (0)BL
Boitumelo L
1 reviews | Active since Jan 2020
29 Aug 2025, 09:05
Exceptional service
I'd like to extend my heartfelt commendation to the staff at Unjani Clinic in Windmill Park. Their exceptional service, friendly demeanor, and willingness to help have truly made a positive impact. Thank you for providing such outstanding care and support.
Helpful (0)
|Replies (0)BL
Boitumelo L
1 reviews | Active since Jan 2020
29 Aug 2025, 09:05
Exceptional service
I'd like to extend my heartfelt commendation to the staff at Unjani Clinic in Windmill Park. Their exceptional service, friendly demeanor, and willingness to help have truly made a positive impact. Thank you for providing such outstanding care and support.
0
Replies (0)