TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
VeluSkin has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked VeluSkin across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Everyone is jumping up and down thinking this is a **** but it’s NOT. I should have bought the base on Shein or Temu but my bad, I bought it from the supplier in China and paid quite a lot more, and waited six weeks, also thinking I had been ****med…but I was wrong. It’s a fabulous skin product and had great coverage without being thick. It’s really lovely. Buy with confidence but use Shein or Temu.
1 reviews | Active since Jan 2020
Everyone is jumping up and down thinking this is a **** but it’s NOT. I should have bought the base on Shein or Temu but my bad, I bought it from the supplier in China and paid quite a lot more, and waited six weeks, also thinking I had been ****med…but I was wrong. It’s a fabulous skin product and had great coverage without being thick. It’s really lovely. Buy with confidence but use Shein or Temu.
1 reviews | Active since Jan 2020
I was ****med by a website called michelle-smit.com, which presents itself as a local South African store selling “Veluskin” skincare. The homepage shows a woman called “Michelle Smit” and displays a **** Hellopeter review badge with 17,000+ reviews — but it doesn’t link to Hellopeter, just loops back to their own site. I placed an order on 14 August. They claim “Order before 11 PM = shipped tomorrow” but it still hasn’t arrived. Turns out this is just a Temu product being drop-shipped internationally at a massive markup. When I contacted them, they said I can only get a refund after I return the item — which I haven’t even received. Even worse: • Their refund policy still has the placeholder text: [INSERT RETURN ADDRESS] • They refer to EU laws, even though they claim to be based in SA • No business registration, no physical address, and I highly doubt “Michelle Smit” even exists (the photo used is likely a stock image) This site is deceptive, misleading, and violates multiple consumer protection principles. The exact same product Product is R70 on Temu: https://www.temu.com/za/mushroom--air-cushion-bb-cream-flawless-lightweight-full-coverage-long-lasting-moisturizing-concealer-foundation--makeup-g-601099512616847.html?_oak_name_id=7630684399885309242&_oak_mp_inf=EI%2Bvspem1ogBGiAzM2Y2NTIzM2E4Nzk0YjI0OThkNTY4MWNmMzQ2OTAxNiCQpIz7jjM%3D&top_gallery_url=https%3A%2F%2Fimg.kwcdn.com%2Fproduct%2FFancyalgo%2FVirtualModelMatting%2F425d5800ebeefac3e2935cb90912f2ed.jpg&spec_gallery_id=69&refer_page_sn=10009&refer_source=0&freesia_scene=2&_oak_freesia_scene=2&_oak_rec_ext_1=NzAwMA&_oak_gallery_order=248707401%2C1016621019%2C1151975829%2C522744877%2C1741934884&search_key=velu%20skin%20foundation%20with%20mushroom&refer_page_el_sn=200049&_x_sessn_id=w7m6j4yjm7&refer_page_name=search_result&refer_page_id=10009_1756362904420_vew4hv7kz2 And R589 (on special down from R1180) on their website: https://michelle-smit.com/products/veluskin%E2%84%A2?_pos=1&_sid=3619e4459&_ss=r&variant=55627810537846
1 reviews | Active since Jan 2020
I was ****med by a website called michelle-smit.com, which presents itself as a local South African store selling “Veluskin” skincare. The homepage shows a woman called “Michelle Smit” and displays a **** Hellopeter review badge with 17,000+ reviews — but it doesn’t link to Hellopeter, just loops back to their own site. I placed an order on 14 August. They claim “Order before 11 PM = shipped tomorrow” but it still hasn’t arrived. Turns out this is just a Temu product being drop-shipped internationally at a massive markup. When I contacted them, they said I can only get a refund after I return the item — which I haven’t even received. Even worse: • Their refund policy still has the placeholder text: [INSERT RETURN ADDRESS] • They refer to EU laws, even though they claim to be based in SA • No business registration, no physical address, and I highly doubt “Michelle Smit” even exists (the photo used is likely a stock image) This site is deceptive, misleading, and violates multiple consumer protection principles. The exact same product Product is R70 on Temu: https://www.temu.com/za/mushroom--air-cushion-bb-cream-flawless-lightweight-full-coverage-long-lasting-moisturizing-concealer-foundation--makeup-g-601099512616847.html?_oak_name_id=7630684399885309242&_oak_mp_inf=EI%2Bvspem1ogBGiAzM2Y2NTIzM2E4Nzk0YjI0OThkNTY4MWNmMzQ2OTAxNiCQpIz7jjM%3D&top_gallery_url=https%3A%2F%2Fimg.kwcdn.com%2Fproduct%2FFancyalgo%2FVirtualModelMatting%2F425d5800ebeefac3e2935cb90912f2ed.jpg&spec_gallery_id=69&refer_page_sn=10009&refer_source=0&freesia_scene=2&_oak_freesia_scene=2&_oak_rec_ext_1=NzAwMA&_oak_gallery_order=248707401%2C1016621019%2C1151975829%2C522744877%2C1741934884&search_key=velu%20skin%20foundation%20with%20mushroom&refer_page_el_sn=200049&_x_sessn_id=w7m6j4yjm7&refer_page_name=search_result&refer_page_id=10009_1756362904420_vew4hv7kz2 And R589 (on special down from R1180) on their website: https://michelle-smit.com/products/veluskin%E2%84%A2?_pos=1&_sid=3619e4459&_ss=r&variant=55627810537846
1 reviews | Active since Jan 2020
I order at Velluskin ( Michelle Smith) I waited a month for the makeup I ordered from her. When I order the makeup for R580 I see the same makeup at Temu for R55. I ordered from Temu and within a week I received it. In the first week I send Velluskin a email and ask for a refund when Michelle reply if I received it I can send it back k and she will refund me.i order Ivory and Natural from Temu and realize the Ivory is the wrong colour. Yesterday I receive the makeup from Buffalo and didn't even opened it. I send her a email for a refund. Sorry no refund or send back. What a disappointment. I will never ever support them ever again and want to warn people not to order anything from Velluskin. Regards Denise
1 reviews | Active since Jan 2020
I order at Velluskin ( Michelle Smith) I waited a month for the makeup I ordered from her. When I order the makeup for R580 I see the same makeup at Temu for R55. I ordered from Temu and within a week I received it. In the first week I send Velluskin a email and ask for a refund when Michelle reply if I received it I can send it back k and she will refund me.i order Ivory and Natural from Temu and realize the Ivory is the wrong colour. Yesterday I receive the makeup from Buffalo and didn't even opened it. I send her a email for a refund. Sorry no refund or send back. What a disappointment. I will never ever support them ever again and want to warn people not to order anything from Velluskin. Regards Denise
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