TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Vrbo has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Vrbo across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Ths December a UK holimaker arrived at one of my properties saying they hade book our house via VRBO for 5 days. This beeing a popular holiday booking portal in the UK. We denied that we had placed an ad, but unfortunately the clients were left stranded only to find a nothe holiday booking onthe 30 December 2026. (clients were refunded) Sure the property was there and listed on their portal using our information names and photos. I immediately lodges a complaint via their website only for for their email bot to tell me their listing was in order. I did this twice. One is not able to contact a human or deal with the issue. The company is protecting and sheilding a ****mer. Holidaymaker please be aware.
1 reviews | Active since Jan 2020
Ths December a UK holimaker arrived at one of my properties saying they hade book our house via VRBO for 5 days. This beeing a popular holiday booking portal in the UK. We denied that we had placed an ad, but unfortunately the clients were left stranded only to find a nothe holiday booking onthe 30 December 2026. (clients were refunded) Sure the property was there and listed on their portal using our information names and photos. I immediately lodges a complaint via their website only for for their email bot to tell me their listing was in order. I did this twice. One is not able to contact a human or deal with the issue. The company is protecting and sheilding a ****mer. Holidaymaker please be aware.
1 reviews | Active since Jan 2020
VRBO never placed my booking with the host Ronel under their system Property ID: 4223394 in South Africa. . Ronel says she is not registered with VRBO. You must be careful it is a scam. VRBO's agent Daniel said I must travel 800km / 500 miles to sign into a non-confirmed accommodation with the owner before they will help me with my reservation. Is that how their customer service works?
1 reviews | Active since Jan 2020
VRBO never placed my booking with the host Ronel under their system Property ID: 4223394 in South Africa. . Ronel says she is not registered with VRBO. You must be careful it is a scam. VRBO's agent Daniel said I must travel 800km / 500 miles to sign into a non-confirmed accommodation with the owner before they will help me with my reservation. Is that how their customer service works?
1 reviews | Active since Jan 2020
I booked a Property through VRBo and was totally disappointed. My reservation was confirmed, I had a 6 hour drive to reach Durban, in the middle of my drive the owner contacts me to say my reserved confirmation has been cancled because of a glitch. Property #7588173ha Reservation ID Arrive Mar 13, 2021 Depart Mar 15, 2021 Nights 2 Guests 4 adults Property manager 5 Sugar Crest 5 Sugar Crest reservation Extremely disappointing and a huge let down.
1 reviews | Active since Jan 2020
I booked a Property through VRBo and was totally disappointed. My reservation was confirmed, I had a 6 hour drive to reach Durban, in the middle of my drive the owner contacts me to say my reserved confirmation has been cancled because of a glitch. Property #7588173ha Reservation ID Arrive Mar 13, 2021 Depart Mar 15, 2021 Nights 2 Guests 4 adults Property manager 5 Sugar Crest 5 Sugar Crest reservation Extremely disappointing and a huge let down.
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