WB
We Build Concepts Home Renovators
Unclaimed Business
WB
We Build Concepts Home Renovators
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Stuart M
1 reviews | Active since Jan 2020
2 Jun 2023, 07:45
Roan de Kock is a **** and a *****
I received a quote from Roan de Kock on 3 June 2022 to do a small extension at my home. I paid the deposit of R110K and immediately the problems started. He said he could start the job immediately, but 6 weeks later all he had done was lie constantly, telling me he will be coming the next day and the next day and the next day. I had to keep chasing to find out what was going on and when I went to Milnerton building plan office 6 weeks later, I was informed that he had only submitted the plans that morning. I decided then to cancel and requested a refund. After weeks of negotiation we eventually settled on a repayment of R80k. He signed an acknowledgment of debt letter but nothing came of it, he missed all payment dates and every day was a new excuse, just more and more delay tactics. Finally I had a lawyer send a legal letter of demand. I spent over R10k on lawyers trying to get my money back. He did eventually make a payment of R30k but still owes R52k. It's been one year since this debacle started. And since I have found many other victims, some of which you can see in these reviews. He is a serial ******, a compulsive **** and a *****. He was arrested and released on bail recently, and we are doing all we can to get him back behind bars, to ensure no one else falls victim. I appreciate the title of this review is a bold statement, and I will stand by that in a court of law as it is 100% true! If you hear from Roan de Kock, no matter what his company is called at the time, turn and run a mile!
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Stuart M
1 reviews | Active since Jan 2020
2 Jun 2023, 07:45
Roan de Kock is a **** and a *****
I received a quote from Roan de Kock on 3 June 2022 to do a small extension at my home. I paid the deposit of R110K and immediately the problems started. He said he could start the job immediately, but 6 weeks later all he had done was lie constantly, telling me he will be coming the next day and the next day and the next day. I had to keep chasing to find out what was going on and when I went to Milnerton building plan office 6 weeks later, I was informed that he had only submitted the plans that morning. I decided then to cancel and requested a refund. After weeks of negotiation we eventually settled on a repayment of R80k. He signed an acknowledgment of debt letter but nothing came of it, he missed all payment dates and every day was a new excuse, just more and more delay tactics. Finally I had a lawyer send a legal letter of demand. I spent over R10k on lawyers trying to get my money back. He did eventually make a payment of R30k but still owes R52k. It's been one year since this debacle started. And since I have found many other victims, some of which you can see in these reviews. He is a serial ******, a compulsive **** and a *****. He was arrested and released on bail recently, and we are doing all we can to get him back behind bars, to ensure no one else falls victim. I appreciate the title of this review is a bold statement, and I will stand by that in a court of law as it is 100% true! If you hear from Roan de Kock, no matter what his company is called at the time, turn and run a mile!
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Craig H
1 reviews | Active since Jan 2020
15 May 2023, 16:03
We Build Concepts - *****/****/potentially out of business
<div>We were introduced to him by another contractor who brought him along on a job, and by association we assumed we would We Build Concepts has unfortunately not been as good. After quoting, he was very persistent with his WhatsApp messaging, pushing us to make a decision. (Red flag 1). I paid the deposit on 22 March 2023. It was not a big job so I was expecting it all to be done in a week and by the constant messaging it didn't sound like he was busy. But then there was a lead time waiting for materials to be cut, then his bakkie was in for repairs, then the wood provider was going to deliver but they were stuck in Fishhoek also with a bakkie issue, then another job wanted him on site so he couldn't come. Over a course of 6 weeks we had 4 confirmed installation days that never happened. Eventually of his own accord, he offered to refund the deposit. And so started a new round of broken promises. I now see that his website https://webuildconcepts.co.za/ is down, and emails to his business email address ****@webuildconcepts.co.za are being returned undeliverable. All that's left is a business Facebook account that was last used in 2021 https://www.facebook.com/profile.php?id=100069237198177</div>
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Craig H
1 reviews | Active since Jan 2020
15 May 2023, 16:03
We Build Concepts - *****/****/potentially out of business
<div>We were introduced to him by another contractor who brought him along on a job, and by association we assumed we would We Build Concepts has unfortunately not been as good. After quoting, he was very persistent with his WhatsApp messaging, pushing us to make a decision. (Red flag 1). I paid the deposit on 22 March 2023. It was not a big job so I was expecting it all to be done in a week and by the constant messaging it didn't sound like he was busy. But then there was a lead time waiting for materials to be cut, then his bakkie was in for repairs, then the wood provider was going to deliver but they were stuck in Fishhoek also with a bakkie issue, then another job wanted him on site so he couldn't come. Over a course of 6 weeks we had 4 confirmed installation days that never happened. Eventually of his own accord, he offered to refund the deposit. And so started a new round of broken promises. I now see that his website https://webuildconcepts.co.za/ is down, and emails to his business email address ****@webuildconcepts.co.za are being returned undeliverable. All that's left is a business Facebook account that was last used in 2021 https://www.facebook.com/profile.php?id=100069237198177</div>
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Stuart M
1 reviews | Active since Jan 2020
27 Mar 2023, 17:57
Liar and a thief!!
I’ll keep this brief. Ruan stole R110000 from me a year ago after paying him a deposit. Left me with some bricks and sand, broken tiles and empty promises. Had to take legal action against him and his company and he still refuses to replay his debt! So sad to hear of other victims! STAY FAR AWAY!
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Stuart M
1 reviews | Active since Jan 2020
27 Mar 2023, 17:57
Liar and a thief!!
I’ll keep this brief. Ruan stole R110000 from me a year ago after paying him a deposit. Left me with some bricks and sand, broken tiles and empty promises. Had to take legal action against him and his company and he still refuses to replay his debt! So sad to hear of other victims! STAY FAR AWAY!
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2023, 11:40
A true con-man
<div>I am truly disappointed and appalled by my experience with We Build Concepts (Previously DK home renovations). He presents himself as a professional carpenter with a friendly smile and big promises, but the reality is far from what he portrays. For six months, I have been trying to get him to complete my kitchen, but it has been nothing but a nightmare. He continuously delays, makes excuses, and gives false promises. In the end, I found out that he stole the money I paid him as a deposit for the materials and never ordered them. As a result, my wife and 18-month-old baby were forced to live without a functioning kitchen. He has no empathy for his victims and always plays the victim himself. He is an habitual liar, and this is how he operates. I have learned that I am not the only victim, and countless other people have been conned by him. The little work that he did complete was mostly wrong, and I had to reorder. If I had not hired someone else to finish the project, I would still be without a kitchen. I have given him numerous opportunities to rectify the job, but he failed to deliver. To add insult to injury, he pleads with his victims not to give him a bad review, as it will affect his ability to get work and repay the stolen money. In total, I have paid him R194 000, which he managed to steal and spend in less than two months. It is clear that he is a danger to anyone who trusts him, and I sincerely wish I had never met him. I believe that he needs to be held accountable for his actions, and I have opened a case of fraud against him. In conclusion, I would advise anyone considering working with him or We Build Concepts to be very cautious. Based on my experience, he cannot be trusted, and his lack of accountability and habitual lying make him unfit for any profession that requires trust and honesty. I hope that this scathing review will help others avoid the same experience and hold him accountable for his actions.</div>
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2023, 11:40
A true con-man
<div>I am truly disappointed and appalled by my experience with We Build Concepts (Previously DK home renovations). He presents himself as a professional carpenter with a friendly smile and big promises, but the reality is far from what he portrays. For six months, I have been trying to get him to complete my kitchen, but it has been nothing but a nightmare. He continuously delays, makes excuses, and gives false promises. In the end, I found out that he stole the money I paid him as a deposit for the materials and never ordered them. As a result, my wife and 18-month-old baby were forced to live without a functioning kitchen. He has no empathy for his victims and always plays the victim himself. He is an habitual liar, and this is how he operates. I have learned that I am not the only victim, and countless other people have been conned by him. The little work that he did complete was mostly wrong, and I had to reorder. If I had not hired someone else to finish the project, I would still be without a kitchen. I have given him numerous opportunities to rectify the job, but he failed to deliver. To add insult to injury, he pleads with his victims not to give him a bad review, as it will affect his ability to get work and repay the stolen money. In total, I have paid him R194 000, which he managed to steal and spend in less than two months. It is clear that he is a danger to anyone who trusts him, and I sincerely wish I had never met him. I believe that he needs to be held accountable for his actions, and I have opened a case of fraud against him. In conclusion, I would advise anyone considering working with him or We Build Concepts to be very cautious. Based on my experience, he cannot be trusted, and his lack of accountability and habitual lying make him unfit for any profession that requires trust and honesty. I hope that this scathing review will help others avoid the same experience and hold him accountable for his actions.</div>
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Johan O
1 reviews | Active since Jan 2020
14 Feb 2023, 11:36
The absolute worst customer experience I've ever had.
After paying an 80% deposit on 15 November 2022, I was entertained with 2-weeks of empty promises of when they will start the job (laminate flooring). Days and weeks passed with zero service, only lies. Eventually, I requested my deposit back, only for them to drag their feet and come up with more excuses when it will be paid back. The time of writing this is 14 February 2023. I've opened up a case of fraud against Roan from We Build Concepts in the meantime. So what this delay in payment is telling me is that our hard-earned money was used to finance another project of Roan's, and now he's waiting on payment for that job? Who operates like that?? All of this while we're trying to get the baby room ready... No integrity or professionalism whatsoever. We have in the interim found another very reliable contractor who went over and above with our requirements. Feel free to give Cango Kitchen Solutions a try for any home renovation need.
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Johan O
1 reviews | Active since Jan 2020
14 Feb 2023, 11:36
The absolute worst customer experience I've ever had.
After paying an 80% deposit on 15 November 2022, I was entertained with 2-weeks of empty promises of when they will start the job (laminate flooring). Days and weeks passed with zero service, only lies. Eventually, I requested my deposit back, only for them to drag their feet and come up with more excuses when it will be paid back. The time of writing this is 14 February 2023. I've opened up a case of fraud against Roan from We Build Concepts in the meantime. So what this delay in payment is telling me is that our hard-earned money was used to finance another project of Roan's, and now he's waiting on payment for that job? Who operates like that?? All of this while we're trying to get the baby room ready... No integrity or professionalism whatsoever. We have in the interim found another very reliable contractor who went over and above with our requirements. Feel free to give Cango Kitchen Solutions a try for any home renovation need.
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Christo G
1 reviews | Active since Jan 2020
12 Dec 2022, 14:01
We Build Concepts is a company that steals your deposit and never do the work!
It started very well, and I paid the deposit required. Then the delay tactics started for doing my cabinets. After many times of postponement, I requested a refund. Then the delay tactics started in earnest. I has come to a point where I know I will not get a my refund back and will lodge a complaint with the police and a charge of theft. Do not use We Build Concepts as they will talk all nice and then steal your money.
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Christo G
1 reviews | Active since Jan 2020
12 Dec 2022, 14:01
We Build Concepts is a company that steals your deposit and never do the work!
It started very well, and I paid the deposit required. Then the delay tactics started for doing my cabinets. After many times of postponement, I requested a refund. Then the delay tactics started in earnest. I has come to a point where I know I will not get a my refund back and will lodge a complaint with the police and a charge of theft. Do not use We Build Concepts as they will talk all nice and then steal your money.
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