YA
Yellowstone Auto Randfontein
Unclaimed Business
YA
Yellowstone Auto Randfontein
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Yellowstone Auto Randfontein
Yellowstone Auto Randfontein has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Yellowstone Auto Randfontein across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTA
LS
Lourens S
1 reviews | Active since Jan 2020
28 Mar 2024, 12:11
A Dealership to be avoided!!!!
I will never buy a vehicle at this place, I will ensure that everyone I know will never buy a vehicle at this place. We bought a vehicle and had to wait an alarming 30 days before we could have the vehicle. The dealer took this vehicle to a "backyard" mechanic for some paint touch-ups but this turned out to be the biggest nightmare ever. After numerous threats of canceling the deal with the bank did we finally get the car. The vehicle according to the books and the dealers word had a full service done just prior it went on the floor. We later learned that this vehicle is inf-act way over due on its major service. The dealer promised us some compensation as gratitude due to the amount of trouble we went through but toady marks 3 months later with still not sign of him keeping his word as I believe the he played this very well by buying time till the bank's deal return date expires. I should have cancelled the deal when my gut feeling told me. People please avoid this place by all costs. Its going to cost you plenty headaches. Trust me
Helpful (0)
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Lourens S
1 reviews | Active since Jan 2020
28 Mar 2024, 12:11
A Dealership to be avoided!!!!
I will never buy a vehicle at this place, I will ensure that everyone I know will never buy a vehicle at this place. We bought a vehicle and had to wait an alarming 30 days before we could have the vehicle. The dealer took this vehicle to a "backyard" mechanic for some paint touch-ups but this turned out to be the biggest nightmare ever. After numerous threats of canceling the deal with the bank did we finally get the car. The vehicle according to the books and the dealers word had a full service done just prior it went on the floor. We later learned that this vehicle is inf-act way over due on its major service. The dealer promised us some compensation as gratitude due to the amount of trouble we went through but toady marks 3 months later with still not sign of him keeping his word as I believe the he played this very well by buying time till the bank's deal return date expires. I should have cancelled the deal when my gut feeling told me. People please avoid this place by all costs. Its going to cost you plenty headaches. Trust me
0
Replies (0)LM
Lesedi M
1 reviews | Active since Jan 2020
15 Mar 2023, 16:54
Incompetence
Hi there Hope you’re well On the 21st of February I purchased and signed a contract with your dealership under the name Smangaliso Mncadi for a Golf 7R 2.0 TSI which was going for R459,000 . The contract insisted of the description of the car & Vin number , the mileage of the car was not disclosed on the contract at all . Once I signed and handed the contract in I was told I could collect the car on the 28th of February since it was still being prepped at the valet for detailing . On the day I was supposed to collect the car the dealership asked if we could change the date and take flights from Durban to Johannesburg on the 2nd of February of which they paid for and the accommodation we used for that night ( Road Lodge in Roodepoort ) . The following morning they said they would deliver the car to us at 10:00am but arrived with the vehicle around 11:30am , the car was driven by a male & 2 female occupants . Upon the arrival of the vehicle it was in bad condition the list of things that were wrong were : • The vehicle was dirty and had not been to valet like they had promised • The vehicle had a smell of an oil leak • The kilometres were 223 000km’s which we had not been told about • The vehicle had not been registered since the year 2021 Upon that inspection I decided not to take the car so I got in contact with Ronel Samuels and asked for an uplifting of the contract so I could purchase the vehicle at another dealership, we were promised that they would email it to me in the next 48 hours but there still hasn’t been a response. I cannot be debited for a vehicle that’s not in my possession, The first debit order is supposed to go off next week , how are you sorting that out ? I’ve been patient and calling everyday I’ve been avoiding involving lawyers into this matter No body is willing to assist me My calls are avoided Please sort this out immediately.
Helpful (0)
|Replies (0)LM
Lesedi M
1 reviews | Active since Jan 2020
15 Mar 2023, 16:54
Incompetence
Hi there Hope you’re well On the 21st of February I purchased and signed a contract with your dealership under the name Smangaliso Mncadi for a Golf 7R 2.0 TSI which was going for R459,000 . The contract insisted of the description of the car & Vin number , the mileage of the car was not disclosed on the contract at all . Once I signed and handed the contract in I was told I could collect the car on the 28th of February since it was still being prepped at the valet for detailing . On the day I was supposed to collect the car the dealership asked if we could change the date and take flights from Durban to Johannesburg on the 2nd of February of which they paid for and the accommodation we used for that night ( Road Lodge in Roodepoort ) . The following morning they said they would deliver the car to us at 10:00am but arrived with the vehicle around 11:30am , the car was driven by a male & 2 female occupants . Upon the arrival of the vehicle it was in bad condition the list of things that were wrong were : • The vehicle was dirty and had not been to valet like they had promised • The vehicle had a smell of an oil leak • The kilometres were 223 000km’s which we had not been told about • The vehicle had not been registered since the year 2021 Upon that inspection I decided not to take the car so I got in contact with Ronel Samuels and asked for an uplifting of the contract so I could purchase the vehicle at another dealership, we were promised that they would email it to me in the next 48 hours but there still hasn’t been a response. I cannot be debited for a vehicle that’s not in my possession, The first debit order is supposed to go off next week , how are you sorting that out ? I’ve been patient and calling everyday I’ve been avoiding involving lawyers into this matter No body is willing to assist me My calls are avoided Please sort this out immediately.
0
Replies (0)ZF
Za'Kira Ferris
1 reviews | Active since Jan 2020
15 Dec 2022, 12:19
Scamming People
In October 2022 I planned on trading my car in I dealt with a lady whom advised me that she will then assist me with trading my the one I currently have a few days went by where she told me that she would deliver the car. The car has not been delivered the car now reflects on my name and it's been over 2 months that they promised me to assist in removing the car from my name nothing has been happening These people are doing fraudulent applications receiving commission and putting cars on people's names whereas the cars are not even in our possession. Please kindly assist
Helpful (0)
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Za'Kira Ferris
1 reviews | Active since Jan 2020
15 Dec 2022, 12:19
Scamming People
In October 2022 I planned on trading my car in I dealt with a lady whom advised me that she will then assist me with trading my the one I currently have a few days went by where she told me that she would deliver the car. The car has not been delivered the car now reflects on my name and it's been over 2 months that they promised me to assist in removing the car from my name nothing has been happening These people are doing fraudulent applications receiving commission and putting cars on people's names whereas the cars are not even in our possession. Please kindly assist
0
Replies (0)RM
Regomoditswe M
1 reviews | Active since Jan 2020
22 Feb 2021, 22:31
Vehicle Faulty
Regomoditswe Mooketsi <rtmooketsi@gmail.com> Attachments 12:25 AM (2 minutes ago) to Bianca, info, me To whom it may concern: My Name is Rego and I have recently acquired a vehicle from Yellowstone Auto in Randfontein mid January. Please see attached rental agreement. Since I received the vehicle, the below has occurred: 1. 13th January 2021: I did not receive a manual for the vehicle when I took ownership. 2. from 13th January 2021: I have experienced electronic errors, such as, but not limited to, the below: 2.1. 13th January 2021: The car always had an "exclamation mark" on the dash as for some error with the car. I was told that it would be reset and the error would go away. 2.2. 14th January 2021, the second day I took ownership: The car alarm kept going off for no reason. 2.3. 23rd January 2021: While travelling to my mother with my entire family (Wife and 2 kids), I experienced Car failure (Electronic and Mechanical) while travelling 120km on the N3. The car kept cutting violently on the Highway and was beeping the following errors the entire time: DTC, ABS, Exclamation in a triangle with a round Arrow, Exclamation with a settings sign, PDC, Wipers, Bonnet open, Gear Lever, Water Gauge for the wipers, etc. All errors were being displayed as I got stuck in the middle lane with my kids and wife on the highway. I advised Yellowstone auto (Barry) of my unhappiness in this regard as the vehicle put me and my entire family in danger and I requested the uptmost truth about this vehicle, but it seems I was sadly taken advantage of. 2.4. 25th of January 2021, The car was picked up by Yellowstone Auto. 2.5. 28th of January 2021, the car is brought back to me by Yellowstone Auto. I test drive the car after the mechanic leaves, I get an ABS and Bonnet open error. I parked the car and the alarm went off again for no reason. - I advised Yellowstone (Barry) of my unhappiness in this regard, but since the errors were minor, I stayed with the vehicle as I was trying to resolve my employment issues at my workplace. 2.6. 28th of January 2021 to 19th of February 2021: Same errors persist - ABS and Bonnet open error, alarm going off. - I have already told Yellowstone auto (Barry) of these errors. At this point usage of the vehicle is very minimal as my trust for the reliability for the vehicle has completely depreciated. 2.7. 20th of February 2021: I drove the car less than 1 KM from my friends house to buy some food with my year old daughter. I attempt to start the vehicle, I hear clicking noises and it refuses to start. I try to boost the vehicle trying to diagnose the issue, it does not start. I call an uber to come get my daughter as we had been stuck for 2 hours with no help. I try to call the emergency tow number provided by Yellowstone Auto, The number is said to not exist. I advise Yellowstone Auto (Barry), that I am stuck and I tried to call the number, I get no answer but my messages are read. After a few more hours of waiting, I get numbers to tow the vehicle to a friend's house. I get charged R950 for the call out for going back to the house less than 1 kM. 2.8. 21st of February 2021, I advise Yellowstone Auto (Barry) that the car must be taken as it does not start at all. Was advised that Yellowstone Auto (Barry) would contact the Warranty to assist me. 2.9. Up to today, no one has contacted me about the vehicle or whether I will be assisted. From the above, it is very clear that the vehicle is not fit for any travel, long or short distance. It is faulty and it puts all my family members in danger as I find myself and loved ones always stuck due to the issues with the car and the car not functioning at all. It is also unreliable for the purpose of using it for work and to generate additional income, which is the main reason I got this vehicle. With the above stated, it is very apparent that there is a gross breach in the contract as stipulated and attached. The car is broken and I was sold a faulty product that will always give me issues, which is a problem I was never prepared to gain. From the above stipulated, I would like Yellowstone and Planet42 to both consider and take action in this matter as per stipulated below: a) YellowStone Auto, please take the vehicle back as it is always giving me issues that were never advised to me. It is putting my life and my families lives in danger. b) Planet 42, please revisit and nullify my contract for this particular deal as I would like a different vehicle altogether. I cannot have a vehicle that has ceased to function twice in one month. It is unfair and a gross breach in the contract. c) In the interest of trying to rectify this mishap, please advise which vehicles (Later than 2013) are available for rental for us to process that application as I do not want the current allocated vehicle. It is faulty. d) Please also note that I am currently unemployed due to the Covid situation. My contract was nullified. This means that the instalment for this deal will not be met this month and possibly next month. So it is advisable to end this deal amicably before other issues come into play. This means that I cannot afford the vehicle unfortunately. But in time I might be able to afford another vehicle. Please urgently advise on the above recommended actions as soon as possible. PS. I am fully aware there are monies to be sent to Barry, and this will be honored as soon as other employment opportunities present themselves.
Helpful (0)
|Replies (0)RM
Regomoditswe M
1 reviews | Active since Jan 2020
22 Feb 2021, 22:31
Vehicle Faulty
Regomoditswe Mooketsi <rtmooketsi@gmail.com> Attachments 12:25 AM (2 minutes ago) to Bianca, info, me To whom it may concern: My Name is Rego and I have recently acquired a vehicle from Yellowstone Auto in Randfontein mid January. Please see attached rental agreement. Since I received the vehicle, the below has occurred: 1. 13th January 2021: I did not receive a manual for the vehicle when I took ownership. 2. from 13th January 2021: I have experienced electronic errors, such as, but not limited to, the below: 2.1. 13th January 2021: The car always had an "exclamation mark" on the dash as for some error with the car. I was told that it would be reset and the error would go away. 2.2. 14th January 2021, the second day I took ownership: The car alarm kept going off for no reason. 2.3. 23rd January 2021: While travelling to my mother with my entire family (Wife and 2 kids), I experienced Car failure (Electronic and Mechanical) while travelling 120km on the N3. The car kept cutting violently on the Highway and was beeping the following errors the entire time: DTC, ABS, Exclamation in a triangle with a round Arrow, Exclamation with a settings sign, PDC, Wipers, Bonnet open, Gear Lever, Water Gauge for the wipers, etc. All errors were being displayed as I got stuck in the middle lane with my kids and wife on the highway. I advised Yellowstone auto (Barry) of my unhappiness in this regard as the vehicle put me and my entire family in danger and I requested the uptmost truth about this vehicle, but it seems I was sadly taken advantage of. 2.4. 25th of January 2021, The car was picked up by Yellowstone Auto. 2.5. 28th of January 2021, the car is brought back to me by Yellowstone Auto. I test drive the car after the mechanic leaves, I get an ABS and Bonnet open error. I parked the car and the alarm went off again for no reason. - I advised Yellowstone (Barry) of my unhappiness in this regard, but since the errors were minor, I stayed with the vehicle as I was trying to resolve my employment issues at my workplace. 2.6. 28th of January 2021 to 19th of February 2021: Same errors persist - ABS and Bonnet open error, alarm going off. - I have already told Yellowstone auto (Barry) of these errors. At this point usage of the vehicle is very minimal as my trust for the reliability for the vehicle has completely depreciated. 2.7. 20th of February 2021: I drove the car less than 1 KM from my friends house to buy some food with my year old daughter. I attempt to start the vehicle, I hear clicking noises and it refuses to start. I try to boost the vehicle trying to diagnose the issue, it does not start. I call an uber to come get my daughter as we had been stuck for 2 hours with no help. I try to call the emergency tow number provided by Yellowstone Auto, The number is said to not exist. I advise Yellowstone Auto (Barry), that I am stuck and I tried to call the number, I get no answer but my messages are read. After a few more hours of waiting, I get numbers to tow the vehicle to a friend's house. I get charged R950 for the call out for going back to the house less than 1 kM. 2.8. 21st of February 2021, I advise Yellowstone Auto (Barry) that the car must be taken as it does not start at all. Was advised that Yellowstone Auto (Barry) would contact the Warranty to assist me. 2.9. Up to today, no one has contacted me about the vehicle or whether I will be assisted. From the above, it is very clear that the vehicle is not fit for any travel, long or short distance. It is faulty and it puts all my family members in danger as I find myself and loved ones always stuck due to the issues with the car and the car not functioning at all. It is also unreliable for the purpose of using it for work and to generate additional income, which is the main reason I got this vehicle. With the above stated, it is very apparent that there is a gross breach in the contract as stipulated and attached. The car is broken and I was sold a faulty product that will always give me issues, which is a problem I was never prepared to gain. From the above stipulated, I would like Yellowstone and Planet42 to both consider and take action in this matter as per stipulated below: a) YellowStone Auto, please take the vehicle back as it is always giving me issues that were never advised to me. It is putting my life and my families lives in danger. b) Planet 42, please revisit and nullify my contract for this particular deal as I would like a different vehicle altogether. I cannot have a vehicle that has ceased to function twice in one month. It is unfair and a gross breach in the contract. c) In the interest of trying to rectify this mishap, please advise which vehicles (Later than 2013) are available for rental for us to process that application as I do not want the current allocated vehicle. It is faulty. d) Please also note that I am currently unemployed due to the Covid situation. My contract was nullified. This means that the instalment for this deal will not be met this month and possibly next month. So it is advisable to end this deal amicably before other issues come into play. This means that I cannot afford the vehicle unfortunately. But in time I might be able to afford another vehicle. Please urgently advise on the above recommended actions as soon as possible. PS. I am fully aware there are monies to be sent to Barry, and this will be honored as soon as other employment opportunities present themselves.
0
Replies (0)NR
Nico R
1 reviews | Active since Jan 2020
1 May 2020, 12:04
Yellow Stone Auto - Randfontein.
We bought a Ford Focus in October 2019 from Yellowstone Auto Randfontein where we discovered the check engine light was on while still on the premises of Yellowstone Auto. They then sent the vehicle in to have the check engine light sorted where after numerous follow ups we decided that we no longer want the Ford Focus due to Yellowstone not coming to a resolve on this. We then decided on a VW Jetta also from Yellowstone where everything was done and approved (Same as with the Ford Focus) and we took possession of the vehicle. We then realized the next month that ABSA is debiting our account with a payment for the Ford Focus as well. After contacting Yellowstone, we were told that they have a "cash flow" problem and was unable to settle the bank for the Ford Focus and will pay the debit amount into our account on a monthly basis to avoid us paying for a vehicle we don't have. After numerous follow ups, they still haven't settled ABSA for the Ford Focus and we are still being debited. We approached ABSA's Ombudsman and still nothing has been resolved. It is now 6 months later and still we are being debited for the Ford Focus and we are receiving no response from Yellow Stone. This month, end April, they also did not pay the relevant debit order amount into my account which resulted in the debit order being returned and reflecting bad on my credit status. They took the money that ABSA paid for the Ford Focus and now it seems that they are still unable to settle the bank due to a "Cash flow" Problem.
Helpful (0)
|Replies (0)NR
Nico R
1 reviews | Active since Jan 2020
1 May 2020, 12:04
Yellow Stone Auto - Randfontein.
We bought a Ford Focus in October 2019 from Yellowstone Auto Randfontein where we discovered the check engine light was on while still on the premises of Yellowstone Auto. They then sent the vehicle in to have the check engine light sorted where after numerous follow ups we decided that we no longer want the Ford Focus due to Yellowstone not coming to a resolve on this. We then decided on a VW Jetta also from Yellowstone where everything was done and approved (Same as with the Ford Focus) and we took possession of the vehicle. We then realized the next month that ABSA is debiting our account with a payment for the Ford Focus as well. After contacting Yellowstone, we were told that they have a "cash flow" problem and was unable to settle the bank for the Ford Focus and will pay the debit amount into our account on a monthly basis to avoid us paying for a vehicle we don't have. After numerous follow ups, they still haven't settled ABSA for the Ford Focus and we are still being debited. We approached ABSA's Ombudsman and still nothing has been resolved. It is now 6 months later and still we are being debited for the Ford Focus and we are receiving no response from Yellow Stone. This month, end April, they also did not pay the relevant debit order amount into my account which resulted in the debit order being returned and reflecting bad on my credit status. They took the money that ABSA paid for the Ford Focus and now it seems that they are still unable to settle the bank due to a "Cash flow" Problem.
0
Replies (0)