RM
Regomoditswe M
Active since Apr 2012
6
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Reviews
6 reviews63 months ago
Asset / Car Faulty (2006 BMW 325i A/T)
To whom it may concern: My Name is Rego and I have recently acquired a vehicle from Yellowstone Auto in Randfontein mid January. Please see attached rental agreement. Since I received the vehicle, the below has occurred: 1. 13th January 2021: I did not receive a manual for the vehicle when I took ownership. 2. from 13th January 2021: I have experienced electronic errors, such as, but not limited to, the below: 2.1. 13th January 2021: The car always had an "exclamation mark" on the dash as for some error with the car. I was told that it would be reset and the error would go away. 2.2. 14th January 2021, the second day I took ownership: The car alarm kept going off for no reason. 2.3. 23rd January 2021: While travelling to my mother with my entire family (Wife and 2 kids), I experienced Car failure (Electronic and Mechanical) while travelling 120km on the N3. The car kept cutting violently on the Highway and was beeping the following errors the entire time: DTC, ABS, Exclamation in a triangle with a round Arrow, Exclamation with a settings sign, PDC, Wipers, Bonnet open, Gear Lever, Water Gauge for the wipers, etc. All errors were being displayed as I got stuck in the middle lane with my kids and wife on the highway. I advised Yellowstone auto (Barry) of my unhappiness in this regard as the vehicle put me and my entire family in danger and I requested the uptmost truth about this vehicle, but it seems I was sadly taken advantage of. 2.4. 25th of January 2021, The car was picked up by Yellowstone Auto. 2.5. 28th of January 2021, the car is brought back to me by Yellowstone Auto. I test drive the car after the mechanic leaves, I get an ABS and Bonnet open error. I parked the car and the alarm went off again for no reason. - I advised Yellowstone (Barry) of my unhappiness in this regard, but since the errors were minor, I stayed with the vehicle as I was trying to resolve my employment issues at my workplace. 2.6. 28th of January 2021 to 19th of February 2021: Same errors persist - ABS and Bonnet open error, alarm going off. - I have already told Yellowstone auto (Barry) of these errors. At this point usage of the vehicle is very minimal as my trust for the reliability for the vehicle has completely depreciated. 2.7. 20th of February 2021: I drove the car less than 1 KM from my friends house to buy some food with my year old daughter. I attempt to start the vehicle, I hear clicking noises and it refuses to start. I try to boost the vehicle trying to diagnose the issue, it does not start. I call an uber to come get my daughter as we had been stuck for 2 hours with no help. I try to call the emergency tow number provided by Yellowstone Auto, The number is said to not exist. I advise Yellowstone Auto (Barry), that I am stuck and I tried to call the number, I get no answer but my messages are read. After a few more hours of waiting, I get numbers to tow the vehicle to a friend's house. I get charged R950 for the call out for going back to the house less than 1 kM. 2.8. 21st of February 2021, I advise Yellowstone Auto (Barry) that the car must be taken as it does not start at all. Was advised that Yellowstone Auto (Barry) would contact the Warranty to assist me. 2.9. Up to today, no one has contacted me about the vehicle or whether I will be assisted. From the above, it is very clear that the vehicle is not fit for any travel, long or short distance. It is faulty and it puts all my family members in danger as I find myself and loved ones always stuck due to the issues with the car and the car not functioning at all. It is also unreliable for the purpose of using it for work and to generate additional income, which is the main reason I got this vehicle. With the above stated, it is very apparent that there is a gross breach in the contract as stipulated and attached. The car is broken and I was sold a faulty product that will always give me issues, which is a problem I was never prepared to gain. From the above stipulated, I would like Yellowstone and Planet42 to both consider and take action in this matter as per stipulated below: a) YellowStone Auto, please take the vehicle back as it is always giving me issues that were never advised to me. It is putting my life and my families lives in danger. b) Planet 42, please revisit and nullify my contract for this particular deal as I would like a different vehicle altogether. I cannot have a vehicle that has ceased to function twice in one month. It is unfair and a gross breach in the contract. c) In the interest of trying to rectify this mishap, please advise which vehicles (Later than 2013) are available for rental for us to process that application as I do not want the current allocated vehicle. It is faulty. d) Please also note that I am currently unemployed due to the Covid situation. My contract was nullified. This means that the instalment for this deal will not be met this month and possibly next month. So it is advisable to end this deal amicably before other issues come into play. This means that I cannot afford the vehicle unfortunately. But in time I might be able to afford another vehicle. Please urgently advise on the above recommended actions as soon as possible. PS. I am fully aware there are monies to be sent to Barry, and this will be honored as soon as other employment opportunities present themselves.
0 replies
63 months ago
Vehicle Faulty
Regomoditswe Mooketsi <rtmooketsi@gmail.com> Attachments 12:25 AM (2 minutes ago) to Bianca, info, me To whom it may concern: My Name is Rego and I have recently acquired a vehicle from Yellowstone Auto in Randfontein mid January. Please see attached rental agreement. Since I received the vehicle, the below has occurred: 1. 13th January 2021: I did not receive a manual for the vehicle when I took ownership. 2. from 13th January 2021: I have experienced electronic errors, such as, but not limited to, the below: 2.1. 13th January 2021: The car always had an "exclamation mark" on the dash as for some error with the car. I was told that it would be reset and the error would go away. 2.2. 14th January 2021, the second day I took ownership: The car alarm kept going off for no reason. 2.3. 23rd January 2021: While travelling to my mother with my entire family (Wife and 2 kids), I experienced Car failure (Electronic and Mechanical) while travelling 120km on the N3. The car kept cutting violently on the Highway and was beeping the following errors the entire time: DTC, ABS, Exclamation in a triangle with a round Arrow, Exclamation with a settings sign, PDC, Wipers, Bonnet open, Gear Lever, Water Gauge for the wipers, etc. All errors were being displayed as I got stuck in the middle lane with my kids and wife on the highway. I advised Yellowstone auto (Barry) of my unhappiness in this regard as the vehicle put me and my entire family in danger and I requested the uptmost truth about this vehicle, but it seems I was sadly taken advantage of. 2.4. 25th of January 2021, The car was picked up by Yellowstone Auto. 2.5. 28th of January 2021, the car is brought back to me by Yellowstone Auto. I test drive the car after the mechanic leaves, I get an ABS and Bonnet open error. I parked the car and the alarm went off again for no reason. - I advised Yellowstone (Barry) of my unhappiness in this regard, but since the errors were minor, I stayed with the vehicle as I was trying to resolve my employment issues at my workplace. 2.6. 28th of January 2021 to 19th of February 2021: Same errors persist - ABS and Bonnet open error, alarm going off. - I have already told Yellowstone auto (Barry) of these errors. At this point usage of the vehicle is very minimal as my trust for the reliability for the vehicle has completely depreciated. 2.7. 20th of February 2021: I drove the car less than 1 KM from my friends house to buy some food with my year old daughter. I attempt to start the vehicle, I hear clicking noises and it refuses to start. I try to boost the vehicle trying to diagnose the issue, it does not start. I call an uber to come get my daughter as we had been stuck for 2 hours with no help. I try to call the emergency tow number provided by Yellowstone Auto, The number is said to not exist. I advise Yellowstone Auto (Barry), that I am stuck and I tried to call the number, I get no answer but my messages are read. After a few more hours of waiting, I get numbers to tow the vehicle to a friend's house. I get charged R950 for the call out for going back to the house less than 1 kM. 2.8. 21st of February 2021, I advise Yellowstone Auto (Barry) that the car must be taken as it does not start at all. Was advised that Yellowstone Auto (Barry) would contact the Warranty to assist me. 2.9. Up to today, no one has contacted me about the vehicle or whether I will be assisted. From the above, it is very clear that the vehicle is not fit for any travel, long or short distance. It is faulty and it puts all my family members in danger as I find myself and loved ones always stuck due to the issues with the car and the car not functioning at all. It is also unreliable for the purpose of using it for work and to generate additional income, which is the main reason I got this vehicle. With the above stated, it is very apparent that there is a gross breach in the contract as stipulated and attached. The car is broken and I was sold a faulty product that will always give me issues, which is a problem I was never prepared to gain. From the above stipulated, I would like Yellowstone and Planet42 to both consider and take action in this matter as per stipulated below: a) YellowStone Auto, please take the vehicle back as it is always giving me issues that were never advised to me. It is putting my life and my families lives in danger. b) Planet 42, please revisit and nullify my contract for this particular deal as I would like a different vehicle altogether. I cannot have a vehicle that has ceased to function twice in one month. It is unfair and a gross breach in the contract. c) In the interest of trying to rectify this mishap, please advise which vehicles (Later than 2013) are available for rental for us to process that application as I do not want the current allocated vehicle. It is faulty. d) Please also note that I am currently unemployed due to the Covid situation. My contract was nullified. This means that the instalment for this deal will not be met this month and possibly next month. So it is advisable to end this deal amicably before other issues come into play. This means that I cannot afford the vehicle unfortunately. But in time I might be able to afford another vehicle. Please urgently advise on the above recommended actions as soon as possible. PS. I am fully aware there are monies to be sent to Barry, and this will be honored as soon as other employment opportunities present themselves.
0 replies
80 months ago
Telkom: Justine is a Rude lady!!!
I spoke to a rude consultant called Justine. I tried to explain to her that I could not talk to a consultant to log a fault on my line. She rudely addressed me and was harsh on the phone, as if I was irritating her or something. I am a customer, and if I have an issue with my service provider, I expect all representatives to be professional, even if I may be making a mistake in following the prompts on your IVR. I am rather disappointed with the service.
0 replies
124 months ago
Defective 2013 Ford Focus ST3
I bought a defective Ford at Ford the Glen. There were problems with electronic warnings, problems with the clutch, Coolant leaking, Overheating, Cracked engine, I have really had enough with FORD because I have got no support with my problems. The Engine problems were fixed by CMH Kempster Ford in Randburg. On the 30th of January 2016, I was travelling from Cape Town to Johannesburg. When I was passing Leeu Gamka at 19:46, The Water pump burst. I was stuck in the middle of nowhere with no hopes of getting to Johannesburg to start my new job on the 1st of February 2016. I had to sleep in the car for the night, wake up on the 31st of January 2016 to get towed to Beaufort West. The only bus I could get was leaving Beaufort West at 19:00 and only arrived at Johannesburg at 09:00am. I missed my appointment for my new job and was told that I was fired. Currently, the Car is in Oudshoorn close to George and I have no funds to go get it, and at this point ford will not take responsibility. I have reinstated the case I had with Motor Industry Ombudsman of South Africa because FORD as a company has no heart to assist one client who was truly a thorough FORD FAN. Please help me.
75 replies
129 months ago
I was given an Anytime 100 instead of Top up 200
My upgrade selection is Top up 200 contract as per old contract, which would charge me R670.00 per month. End of July 2015, I was Debited R2231.15. I reversed this transaction. Went to MTN Sandton City for assistance and clarity on what contract I am on. The Gentleman told me it was Anytime 100. I told him that it is not what I wanted. He told me that there was nothing he could do. I requested the documents I signed and proceeded to inform my lawyer. I received an email with a 1 page document not specifying which option I had selected. End of August, I was then debited R9178.12. I reversed this transaction again. I went to MTN Rivonia road. Spoke to a lady called Lerato. She advised that she could not assist however put a limit on the contract for R200. Then I went to MTN Sandton City. Spoke to a gentleman called Paul. He advised that I am liable for the R9189.52. He filled in a form which he said he would give to the lady who assisted me with the upgrade and she would call me. There has been no call from her, only an SMS today advising me that my services have been suspended. THIS IS APPALLING SERVICE AND I WANT OUT OF THIS CONTRACT. PORT MY NUMBER BACK TO VODACOM AND LET ME BE!!!
390 replies
131 months ago
Defective 2013 FORD FOCUS ST3. MY WORST NIGHTMARE!
I bought a brand new 2013 FORD FOCUS ST3 in June 2013. The car was superb until I started experiencing problems. Due to the number of problems experienced wit the vehicle, I cannot be precise in terms of the dates the problems occurred, but I rember very well the series of events. <br> 1. The Clutch started giving problems after 20000km service, I took it into Fury Fourways to have it fixed.<br> 2. The car started giving me Engine Malfunction Errors shortly after, I also noticed that it was leaking some fluid, then I took it into Ford, they noticed there was no Brake Fluid. They replenished, I was on my way.<br> 3. The car gave me Engine malfunction warnings again, only to notice that there was no Brake Fluid at all. I towed it to Fury Fourways, and they told me that it was the clutch again and this also contributed to the brake fluid leaking as they are somehow connected. This took 1 week whereby I had no vehicle or courtesy car. This was \Fixed"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1766045;869442;1360;17;2;0;0;0;0;2;NULL;NULL;NULL;15/07/04 11:30;15/07/04 12:41;1 min late for check in cost me R1 425. 44;;;823733795;To whom this may be of concern. <br> <br> I made a booking on flight JE 152. Cape Town to Jhb international. Departure 12:05.<br> <br> We arrived at Mango check in counter between 11:25 and 11:30 Today. Standing a while at the front of the que. Waiting for the lady behind the counter to give us the right of way. <br> <br> We got to the counter the lady told us the check in for the flight has closed. I asked her what time does it close she informed me 11:30. <br> <br> I told her to look at her watch because it's 11:32. And being 2mins late can't possibly make us late.She refused to proceed with the booking and referred me back to the main counter. Where I had to make another booking for later the same day.<br> <br> We can shift the blame both ways but that's just a tiring exercise. The fact that the Gates closes 15 mins prior to departure gave everyone ample time to get onto this flight. <br> <br> Ive been using Mango quite often and even do bookings for others. <br> <br> For the least I would expected the lady behind the counter to make a call instead of her non shelont attitude to resolve. <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1766046;545145;33;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/04 14:32;15/07/04 12:41;Please fix your system;8,81E+12;;;I have debits that ran on my account that I don't know off so I call FNB(0875759405) to address this, over the phone I need to be verified to be able to get assistance but the problem is I must go collect my new cheque card;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1766047;869438;748669;12;2;0;1;0;0;2;NULL;NULL;NULL;15/07/04 13:57;15/07/04 12:44;poor service and bad attitude ;6,21E+12;Lorane Kunene;791649729;I've complaint in the past regarding the poor service and the fact that I sent people to buy oxygen at a other company. Now on the 30th of June I started to run out of oxygen due to the fact that load shedding made it impossible to use machine and contacted 08h06 the call centre as I had less than three hours of oxygen left in back up cylinder. I cannot go with out oxygen longer than 10 min before I fall unconscious. Well aware of this is Vitalaire as incidents like this took place in August 2014 and January 2015. Even a report of the one incident was in a local newspaper and Vitalaire and the state came running to my place made promises about extra cylinder blah blah nothing. After 61 calls all recorded 32 hrs later at 16h20 the following day the oxygen arrived. In the mean time I had to sell household furniture to get money and send somebody to buy oxygen. As I do have a hart condition and need medical care I was rushed to a private clinic. Stayed over night and got very good advise from a prosecutor who was sharing the room with me. Go and lay criminal charges against the people responsible as for they have a duty to protect lives not put it in danger as this was the case.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1766049;869443;772561;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/04 14:28;15/07/04 13:01;Leather Wool Lined Boots;;Xandra Hepburn;848474690;I purchased a pair of expensive leather, wool lined Tsonga boots a couple of years ago for winters in Gauteng. This winter, on putting on the boots for the first time, noticed that the sole was tearing away from the sole on both boots. On closer inspection, it appeared that the soles were crumbling,. The boots had only been worn a few times, and still in good condition, so decided to let the company know about the problem.<br> <br> I sent pictures of the boots to Xandra, explaining my story.<br> <br> The reply I received was astounding. They basically admitted that they knew that the soles that they used on the boots crumbled. They said that if the boots were not worn regularly the polyurethane would crumble.<br> <br> Tsonga is an African company. Where in Africa can one wear leather wool lined boots regularly!! Surely they put a little thought into the product before manufacture.<br> <br> Tsonga gave no solution to the problem. Last Tstonga product I buy!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1766050;780582;359;20;2;0;1;0;0;2;NULL;NULL;NULL;15/07/04 14:51;15/07/04 13:06;The worst service ever.;9,40E+12;;738229379;I have never been this disgusted in any take away place then what i have been today...kfc is totally degrading...I have been standing at Kfc for more then 20minutes waiting on my 2 Krushers..I asked them three times where my ice cream is.. And all they could say was \Its coming\""..I asked for the last time"
0 replies
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