Zipzap
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBK
Bonginkosi K
1 reviews | Active since Jan 2020
4 Jul 2022, 05:38
No comment
No comment
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frans J
1 reviews | Active since Jan 2020
3 Dec 2020, 12:50
Zipzap WISEPAD g2 Plus - BAD hardware and Support
Had 2 x machines, at 2 different sites, 300km appart the wisepad g2 plus. Was working fine, shutdown, and stored in cupboard. One not used for quite some time, and one last just before lock down. Start them up again - Say system halt - ikek tamper. Zip Zap simply say, machines is faulty - software now corrupt buy new ones. Can not even tell me if the simm cards in the machine perhaps only blocked due to none use, Just Out of warrantee - needs to be replaced, ie need to buy again. These are BAD MACHINES. I had endless trouble with connections previously. One was previously replaced around 3 times. Endless customer complaints due to connection errors, waiting to pay for goods. Now wanting me to buy same devices again. NEVER. If you want something that works for your business, DO NOT USE THIS. Try something else.
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frans J
1 reviews | Active since Jan 2020
3 Dec 2020, 12:50
Zipzap WISEPAD g2 Plus - BAD hardware and Support
Had 2 x machines, at 2 different sites, 300km appart the wisepad g2 plus. Was working fine, shutdown, and stored in cupboard. One not used for quite some time, and one last just before lock down. Start them up again - Say system halt - ikek tamper. Zip Zap simply say, machines is faulty - software now corrupt buy new ones. Can not even tell me if the simm cards in the machine perhaps only blocked due to none use, Just Out of warrantee - needs to be replaced, ie need to buy again. These are BAD MACHINES. I had endless trouble with connections previously. One was previously replaced around 3 times. Endless customer complaints due to connection errors, waiting to pay for goods. Now wanting me to buy same devices again. NEVER. If you want something that works for your business, DO NOT USE THIS. Try something else.
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Replies (0)MG
Muhammad G
1 reviews | Active since Jan 2020
16 Jun 2020, 09:20
ZIp Zap Poor Service
unacceptable service. they promise an agent will sort out my card machine problem but 24 hours later im still waiting after numerous messages. I lost business because clients couldn't pay absolutely poor.... will never recommend
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Muhammad G
1 reviews | Active since Jan 2020
16 Jun 2020, 09:20
ZIp Zap Poor Service
unacceptable service. they promise an agent will sort out my card machine problem but 24 hours later im still waiting after numerous messages. I lost business because clients couldn't pay absolutely poor.... will never recommend
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Gavin C
1 reviews | Active since Jan 2020
21 Apr 2020, 07:38
NO AFTER SALES SERVICE
I refer to my report 19/06/2019: Now i have a second reader that has exactly same fault as first reader gave under a year ago and once again Zip Zap expect me to purchase yet another machine=. Seems these readers have a common fault because when i sppoke to them they told me the fault before i even told them the problem. So why are they selling faulty products into the market and unable to repair their own product ands just expect us to keep buying tyhem. They might be slightly cheaper than their competitors but their after sale sevive sucks compared, and i CAN make this staatement as i use more than one provider on my CC transactions. SHAPE UP ZIP ZAP i will bwe voicing my opinion on ALL social media platforms about the service i got from you.
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Gavin C
1 reviews | Active since Jan 2020
21 Apr 2020, 07:38
NO AFTER SALES SERVICE
I refer to my report 19/06/2019: Now i have a second reader that has exactly same fault as first reader gave under a year ago and once again Zip Zap expect me to purchase yet another machine=. Seems these readers have a common fault because when i sppoke to them they told me the fault before i even told them the problem. So why are they selling faulty products into the market and unable to repair their own product ands just expect us to keep buying tyhem. They might be slightly cheaper than their competitors but their after sale sevive sucks compared, and i CAN make this staatement as i use more than one provider on my CC transactions. SHAPE UP ZIP ZAP i will bwe voicing my opinion on ALL social media platforms about the service i got from you.
0
Replies (0)GC
Gavin C
1 reviews | Active since Jan 2020
21 Apr 2020, 07:35
NO AFTERSALE SERVICE
I refer to my report 19/06/2019: Now i have a second reader that has exactly same fault as first reader gave under a year ago and once again Zip Zap expect me to purchase yet another machine=. Seems these readers have a common fault because when i sppoke to them they told me the fault before i even told them the problem. So why are they selling faulty products into the market and unable to repair their own product ands just expect us to keep buying tyhem. They might be slightly cheaper than their competitors but their after sale sevive sucks compared, and i CAN make this staatement as i use more than one provider on my CC transactions. SHAPE UP ZIP ZAP i will bwe voicing my opinion on ALL social media platforms about the service i got from you.
Helpful (0)
|Replies (0)GC
Gavin C
1 reviews | Active since Jan 2020
21 Apr 2020, 07:35
NO AFTERSALE SERVICE
I refer to my report 19/06/2019: Now i have a second reader that has exactly same fault as first reader gave under a year ago and once again Zip Zap expect me to purchase yet another machine=. Seems these readers have a common fault because when i sppoke to them they told me the fault before i even told them the problem. So why are they selling faulty products into the market and unable to repair their own product ands just expect us to keep buying tyhem. They might be slightly cheaper than their competitors but their after sale sevive sucks compared, and i CAN make this staatement as i use more than one provider on my CC transactions. SHAPE UP ZIP ZAP i will bwe voicing my opinion on ALL social media platforms about the service i got from you.
0
Replies (0)SJ
Sandie J
1 reviews | Active since Jan 2020
31 Mar 2020, 09:41
Poor Service from ZipZap Card Machine
I am seriously disappointed in not not the product, that works fine, but the service is terrible! I have been trying for almost two months now to log in to pull my statements! I am trying to run a business and i need all the documents of my sales, but i am not able to log in, pull reports, nothing! this is ridiculous!!! I want this sorted asap. I have only get a response every time i threaten them with Hello Peter and then even the response is not working!!!
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Sandie J
1 reviews | Active since Jan 2020
31 Mar 2020, 09:41
Poor Service from ZipZap Card Machine
I am seriously disappointed in not not the product, that works fine, but the service is terrible! I have been trying for almost two months now to log in to pull my statements! I am trying to run a business and i need all the documents of my sales, but i am not able to log in, pull reports, nothing! this is ridiculous!!! I want this sorted asap. I have only get a response every time i threaten them with Hello Peter and then even the response is not working!!!
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Replies (0)ML
Matilde L
1 reviews | Active since Jan 2020
18 Dec 2019, 09:48
Where is my money????????????????????????
I'm still waiting for the call. My money is notcreflectingvon my bank......where is my money???????? They keep telling me that a Mbali will phone me from finance department but one week and nothing nor money.
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Matilde L
1 reviews | Active since Jan 2020
18 Dec 2019, 09:48
Where is my money????????????????????????
I'm still waiting for the call. My money is notcreflectingvon my bank......where is my money???????? They keep telling me that a Mbali will phone me from finance department but one week and nothing nor money.
0
Replies (0)WB
Welma B
1 reviews | Active since Jan 2020
22 Aug 2019, 07:12
Wonderfull ZipZap service
On 14 August I posted a negative review on ZipZap. Warren from ZipZap contacted me an in 24 hours my problem was solved. I would like to say THANK YOU to everyone involved. I am SUPER happy and would carry on to recommend ZipZap!!!!
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Welma B
1 reviews | Active since Jan 2020
22 Aug 2019, 07:12
Wonderfull ZipZap service
On 14 August I posted a negative review on ZipZap. Warren from ZipZap contacted me an in 24 hours my problem was solved. I would like to say THANK YOU to everyone involved. I am SUPER happy and would carry on to recommend ZipZap!!!!
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