ZG
Zola Gateway Clinic
Unclaimed Business
ZG
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thando M
1 reviews | Active since Jan 2020
22 Sept 2025, 21:20
Bad service from all the staff
Worst service I've ever seen I'm not xenophobic but was so shocked to see that from the securities to the doctors they foreigners. 7 hours of waiting time while exceptions was given to vendas and Zimbabweans who came after me and left me still waiting. When I asked to get attention all I got was attitude
Helpful (0)
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Thando M
1 reviews | Active since Jan 2020
22 Sept 2025, 21:20
Bad service from all the staff
Worst service I've ever seen I'm not xenophobic but was so shocked to see that from the securities to the doctors they foreigners. 7 hours of waiting time while exceptions was given to vendas and Zimbabweans who came after me and left me still waiting. When I asked to get attention all I got was attitude
0
Replies (0)NA
Nonhlanhla A
1 reviews | Active since Jan 2020
14 Mar 2025, 13:47
Thandiwe Mbuli
Thandiwe Mbuli the worst clinic staff. She's very rude to patients and should be removed. She challenged a patient (Gauteng traffic warden) while they were in their uniform, alleging that "they" always want special treatment. It didn't stop there as Thandiwe wouldn't stop with the antagonizing. This gives the clinic a very bad name and such behavior should not be condoned.
Helpful (0)
|Replies (0)NA
Nonhlanhla A
1 reviews | Active since Jan 2020
14 Mar 2025, 13:47
Thandiwe Mbuli
Thandiwe Mbuli the worst clinic staff. She's very rude to patients and should be removed. She challenged a patient (Gauteng traffic warden) while they were in their uniform, alleging that "they" always want special treatment. It didn't stop there as Thandiwe wouldn't stop with the antagonizing. This gives the clinic a very bad name and such behavior should not be condoned.
0
Replies (0)NS
Nolufefe S
1 reviews | Active since Jan 2020
23 May 2024, 12:10
UNSATISFIED PARENT/patient
My eldest son brought his younger brother to the clinic straight from the school as we were called by the school to fetch him as he was not well. They got to the clinic and registered at 10h50, only to be told that they wont be attended to at 13h20. The person that came to address them said the Nurse or RN that can give them meds is not available so they should come back tomorrow morning. I thought school kids and elderly are priority at the clinics , but looking at how our clinics are ran its evident enough that nursing is no longer a calling but a money issue when people are actually not doing what they suppose to be doing. What does one do with a vomiting child through the night? The reason people come to the clinic is because they are sick and need help that very day and have no money to go to the private sector to get help. When we report these issues they feel like we being ungrateful and its not the case we just need help that we don't get. If you are shouted/screamed at then you not getting any help, people don't come to the clinic to be flowers on those uncomfortable chairs. DO SOMETHING ZOLA GATEWAY CLINIC!!! THIS IS UNACCEPTABLE!!! JUST BECAUSE YOU KNOW IF YOUR FAMILY OR FRIENDS DO GET HELP AS THEY DONT EVEN QUE NEVER THINK THAT YOU HAVE SERVED. REMEMBER THE OATH YOU TOOK AS A NURSE!!!
Helpful (0)
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Nolufefe S
1 reviews | Active since Jan 2020
23 May 2024, 12:10
UNSATISFIED PARENT/patient
My eldest son brought his younger brother to the clinic straight from the school as we were called by the school to fetch him as he was not well. They got to the clinic and registered at 10h50, only to be told that they wont be attended to at 13h20. The person that came to address them said the Nurse or RN that can give them meds is not available so they should come back tomorrow morning. I thought school kids and elderly are priority at the clinics , but looking at how our clinics are ran its evident enough that nursing is no longer a calling but a money issue when people are actually not doing what they suppose to be doing. What does one do with a vomiting child through the night? The reason people come to the clinic is because they are sick and need help that very day and have no money to go to the private sector to get help. When we report these issues they feel like we being ungrateful and its not the case we just need help that we don't get. If you are shouted/screamed at then you not getting any help, people don't come to the clinic to be flowers on those uncomfortable chairs. DO SOMETHING ZOLA GATEWAY CLINIC!!! THIS IS UNACCEPTABLE!!! JUST BECAUSE YOU KNOW IF YOUR FAMILY OR FRIENDS DO GET HELP AS THEY DONT EVEN QUE NEVER THINK THAT YOU HAVE SERVED. REMEMBER THE OATH YOU TOOK AS A NURSE!!!
0
Replies (0)FM
Fedile M
1 reviews | Active since Jan 2020
17 Oct 2023, 16:56
Zola Gateway Clinic
From the gentleman at the gate to the security guard who ushered me in my experience was beautiful Ouma Mokoke , you are an amazing soul so gentle and patient and so warm You made my experience absolutely amazing. From the bottom of my heart, I want to thank you for the beautiful service you rendered to me. I left the clinic so grateful because of you May you be blessed with lots of wealth and good health
Helpful (0)
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Fedile M
1 reviews | Active since Jan 2020
17 Oct 2023, 16:56
Zola Gateway Clinic
From the gentleman at the gate to the security guard who ushered me in my experience was beautiful Ouma Mokoke , you are an amazing soul so gentle and patient and so warm You made my experience absolutely amazing. From the bottom of my heart, I want to thank you for the beautiful service you rendered to me. I left the clinic so grateful because of you May you be blessed with lots of wealth and good health
0
Replies (0)NK
Nonhlanhla K
1 reviews | Active since Jan 2020
29 Sept 2023, 08:03
Compliment from Nonhlanhla Kunene
This compliment goes to Sister Buhle working with pregnant woman and HIV .I appreciate all the the care you provide me during my time at clinic yesterday on the 28th Sept 2023, I know you did your best could during my...procedure and fort that . I am forever grateful ,your care and compassion meant a lot to me during my visit .Thank you for love ,care and selfless heart .
Helpful (0)
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Nonhlanhla K
1 reviews | Active since Jan 2020
29 Sept 2023, 08:03
Compliment from Nonhlanhla Kunene
This compliment goes to Sister Buhle working with pregnant woman and HIV .I appreciate all the the care you provide me during my time at clinic yesterday on the 28th Sept 2023, I know you did your best could during my...procedure and fort that . I am forever grateful ,your care and compassion meant a lot to me during my visit .Thank you for love ,care and selfless heart .
0
Replies (0)MZ
Melusi Z
1 reviews | Active since Jan 2020
14 Sept 2023, 14:50
Best Service
I would like to thank sister Madlala for the best service that I got on the 12th of September 2023, I really appreciate she was so helpful and very polite and she didn't even take her lunch just for us, wow thank you, sister, may God bless you and your matron I forgot her name, you guys deserve the best. I hope this can reach your managers.
Helpful (0)
|Replies (0)MZ
Melusi Z
1 reviews | Active since Jan 2020
14 Sept 2023, 14:50
Best Service
I would like to thank sister Madlala for the best service that I got on the 12th of September 2023, I really appreciate she was so helpful and very polite and she didn't even take her lunch just for us, wow thank you, sister, may God bless you and your matron I forgot her name, you guys deserve the best. I hope this can reach your managers.
0
Replies (0)hZ
hlamalani Z
1 reviews | Active since Jan 2020
16 Jun 2023, 10:23
Rude nurse
On the 13 June 2023 I was at Zola gateway clinic for family planing I arrived there around past 13h00 we waited almost 2 hours for the nurse to attend to us and others sided to leave, then I decided to go to the clinic manager to help us get a nurse to assist cause its been to long waiting, indeed the manager did a good job then the nurse in charge for family planning was called to attend to us, first nurse who was doing blood test apologized for long wait and nurse seipati confronted me on the eyes that I'm too forward why did I go and complain then I asked was I wrong to stand for my rights she answered by saying what do you know about rights go again and report I don't care, she was very rude then her colleague who was testing me same room calmed me down as she saw that nurse seipati is not willing to surrender and apologies for her bad manner and how she's not scared of the clinic manager I can go back and report, are we suppose to fear to exercise our rights at the clinics, she cannot work well with people that was very bold of her to argue with me in front of her colleague not even apologizing
Helpful (0)
|Replies (0)hZ
hlamalani Z
1 reviews | Active since Jan 2020
16 Jun 2023, 10:23
Rude nurse
On the 13 June 2023 I was at Zola gateway clinic for family planing I arrived there around past 13h00 we waited almost 2 hours for the nurse to attend to us and others sided to leave, then I decided to go to the clinic manager to help us get a nurse to assist cause its been to long waiting, indeed the manager did a good job then the nurse in charge for family planning was called to attend to us, first nurse who was doing blood test apologized for long wait and nurse seipati confronted me on the eyes that I'm too forward why did I go and complain then I asked was I wrong to stand for my rights she answered by saying what do you know about rights go again and report I don't care, she was very rude then her colleague who was testing me same room calmed me down as she saw that nurse seipati is not willing to surrender and apologies for her bad manner and how she's not scared of the clinic manager I can go back and report, are we suppose to fear to exercise our rights at the clinics, she cannot work well with people that was very bold of her to argue with me in front of her colleague not even apologizing
0
Replies (0)TM
Thando M
1 reviews | Active since Jan 2020
25 Aug 2022, 00:12
mthando929@gmail.com
They neglect patients especially the TOP stuff, they don't want to work, they give you the date on when you should come to the clinic but when you get there on the date that they have you, they send you home.
Helpful (0)
|Replies (0)TM
Thando M
1 reviews | Active since Jan 2020
25 Aug 2022, 00:12
mthando929@gmail.com
They neglect patients especially the TOP stuff, they don't want to work, they give you the date on when you should come to the clinic but when you get there on the date that they have you, they send you home.
0
Replies (0)