Z
Zuluzenith
Unclaimed Business
Z
Zuluzenith
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
-50Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.4|9 Reviews
Jun '25 - May '26
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
5(11.1%)
4(0%)
3(0%)
2(0%)
1(88.9%)
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Kristen M
1 reviews | Active since Jan 2020
19 Mar 2026, 09:39
Disappointing experience
Really disappointed with my experience with Zuluzenith. I spent over R800 and even had to pay courier fees to return my order, only for them to reject the return. I literally only tried the item on to check the fit, and now they’re saying there are marks on it, which doesn’t make sense. On top of that, they expect me to collect the item from their head office, even though it was delivered to me in the first place — and I’m based in Cape Town. Overall, a frustrating and expensive experience. Wouldn’t recommend.
Helpful (0)
|Replies (0)KM
Kristen M
1 reviews | Active since Jan 2020
19 Mar 2026, 09:39
Disappointing experience
Really disappointed with my experience with Zuluzenith. I spent over R800 and even had to pay courier fees to return my order, only for them to reject the return. I literally only tried the item on to check the fit, and now they’re saying there are marks on it, which doesn’t make sense. On top of that, they expect me to collect the item from their head office, even though it was delivered to me in the first place — and I’m based in Cape Town. Overall, a frustrating and expensive experience. Wouldn’t recommend.
0
Replies (0)SL
CG
Chantel G
1 reviews | Active since Jan 2020
10 Feb 2026, 15:30
Don’t waste your money
Worst quality, the fabric is flimsy and fits badly. The customer service and return process is shocking! I returned the products over 2 weeks ago. After following up on where my refund was, all of a sudden the products ‘don’t meet there exchange policy after careful review’ I tried it on and took it off seconds later due to the poor quality and fit. They won’t refund me DO NOT BUY FROM THEM!
Helpful (0)
|Replies (0)CG
Chantel G
1 reviews | Active since Jan 2020
10 Feb 2026, 15:30
Don’t waste your money
Worst quality, the fabric is flimsy and fits badly. The customer service and return process is shocking! I returned the products over 2 weeks ago. After following up on where my refund was, all of a sudden the products ‘don’t meet there exchange policy after careful review’ I tried it on and took it off seconds later due to the poor quality and fit. They won’t refund me DO NOT BUY FROM THEM!
0
Replies (0)aN
andile N
1 reviews | Active since Jan 2020
19 Jan 2026, 22:29
Delivery takes for ever, no communication in no explanation
Ordered on the 9 today is the 20th still no sign or update on the delivery. I emailed them and they asked me to confirm my unit number but still haven’t confirmed delivery. I think they are more worried about shipping to influencers than their actual paying customers. I’m so disappointed. I had high expectations
Helpful (0)
|Replies (0)aN
andile N
1 reviews | Active since Jan 2020
19 Jan 2026, 22:29
Delivery takes for ever, no communication in no explanation
Ordered on the 9 today is the 20th still no sign or update on the delivery. I emailed them and they asked me to confirm my unit number but still haven’t confirmed delivery. I think they are more worried about shipping to influencers than their actual paying customers. I’m so disappointed. I had high expectations
0
Replies (0)TL
Tarrin L
1 reviews | Active since Jan 2020
23 Dec 2025, 13:02
Disgusted
It seems like a trend with Zuluzenith - STAY AWAY! After reading this gentleman's post below and having the exact same thing happen to me, I am disgusted. I received the parcel tried it on, it fit terribly, I put it back into the original packaging zipped the bag up and logged a return and went to drop it off into the courier locker the same day and now they send me some image of the bra having a white mark on, there were NO marks on it when I tried it on and now they refusing a refund and to top it off I must pay for collection of the bra they won't refund just after I paid to return it, its actually quite laughable...I read the guys message below and it's the exact same story, I have so many of their other sets but I will NEVER buy from Zuluzenith again, they are ripping people off. They dont ask for piftures of the item when you request the refund so you have zero proof that the items you sent back were not marked. The mark was also on the outside like the man explains below - FISHY if you ask me.... "My wife bought a set of a training bra with a matching short/tight. The delivery took place in the afternoon just before 17h00. She fits the stuff, the bra is the wrong fit and she proceeds to send them a mail the following day at 7am asking for an exchange, this is to get a size up. Not a refund. The brand replies that the bra does not meet their return standards and they send a picture with what they say is a mark on the item, mind you, this is on the outside of the bra, not the body facing side given that she fitted it. The bra also still has the price tag on it. Take into account that this is a matching set of which she kept the tight back because she was expecting to receive the right size bra back. Like when would she have used the bra in a space of 13 hours when you consider the delivery time and the mail she sent the following morning asking for an exchange? With the price tag intact? Why keep the tight? I have worked for SAs biggest fashion online retailer and for some big retailers and this sort of customer experience is unwarranted. Merchandise can easily get marks in any other manner, even from the factory itself during production, to the handling in the DC. Horrible customer experience for a business that sells online, STAY AWAY!"
Helpful (0)
|Replies (0)TL
Tarrin L
1 reviews | Active since Jan 2020
23 Dec 2025, 13:02
Disgusted
It seems like a trend with Zuluzenith - STAY AWAY! After reading this gentleman's post below and having the exact same thing happen to me, I am disgusted. I received the parcel tried it on, it fit terribly, I put it back into the original packaging zipped the bag up and logged a return and went to drop it off into the courier locker the same day and now they send me some image of the bra having a white mark on, there were NO marks on it when I tried it on and now they refusing a refund and to top it off I must pay for collection of the bra they won't refund just after I paid to return it, its actually quite laughable...I read the guys message below and it's the exact same story, I have so many of their other sets but I will NEVER buy from Zuluzenith again, they are ripping people off. They dont ask for piftures of the item when you request the refund so you have zero proof that the items you sent back were not marked. The mark was also on the outside like the man explains below - FISHY if you ask me.... "My wife bought a set of a training bra with a matching short/tight. The delivery took place in the afternoon just before 17h00. She fits the stuff, the bra is the wrong fit and she proceeds to send them a mail the following day at 7am asking for an exchange, this is to get a size up. Not a refund. The brand replies that the bra does not meet their return standards and they send a picture with what they say is a mark on the item, mind you, this is on the outside of the bra, not the body facing side given that she fitted it. The bra also still has the price tag on it. Take into account that this is a matching set of which she kept the tight back because she was expecting to receive the right size bra back. Like when would she have used the bra in a space of 13 hours when you consider the delivery time and the mail she sent the following morning asking for an exchange? With the price tag intact? Why keep the tight? I have worked for SAs biggest fashion online retailer and for some big retailers and this sort of customer experience is unwarranted. Merchandise can easily get marks in any other manner, even from the factory itself during production, to the handling in the DC. Horrible customer experience for a business that sells online, STAY AWAY!"
0
Replies (0)BM
Bonolo M
1 reviews | Active since Jan 2020
2 Dec 2025, 11:00
********** Online Customer Experience
My wife bought a set of a training bra with a matching short/tight. The delivery took place in the afternoon just before 17h00. She fits the stuff, the bra is the wrong fit and she proceeds to send them a mail the following day at 7am asking for an exchange, this is to get a size up. Not a refund. The brand replies that the bra does not meet their return standards and they send a picture with what they say is a mark on the item, mind you, this is on the outside of the bra, not the body facing side given that she fitted it. The bra also still has the price tag on it. Take into account that this is a matching set of which she kept the tight back because she was expecting to receive the right size bra back. Like when would she have used the bra in a space of 13 hours when you consider the delivery time and the mail she sent the following morning asking for an exchange? With the price tag intact? Why keep the tight? I have worked for SAs biggest fashion online retailer and for some big retailers and this sort of customer experience is unwarranted. Merchandise can easily get marks in any other manner, even from the factory itself during production, to the handling in the DC. Horrible customer experience for a business that sells online, STAY AWAY!
Helpful (0)
|Replies (0)BM
Bonolo M
1 reviews | Active since Jan 2020
2 Dec 2025, 11:00
********** Online Customer Experience
My wife bought a set of a training bra with a matching short/tight. The delivery took place in the afternoon just before 17h00. She fits the stuff, the bra is the wrong fit and she proceeds to send them a mail the following day at 7am asking for an exchange, this is to get a size up. Not a refund. The brand replies that the bra does not meet their return standards and they send a picture with what they say is a mark on the item, mind you, this is on the outside of the bra, not the body facing side given that she fitted it. The bra also still has the price tag on it. Take into account that this is a matching set of which she kept the tight back because she was expecting to receive the right size bra back. Like when would she have used the bra in a space of 13 hours when you consider the delivery time and the mail she sent the following morning asking for an exchange? With the price tag intact? Why keep the tight? I have worked for SAs biggest fashion online retailer and for some big retailers and this sort of customer experience is unwarranted. Merchandise can easily get marks in any other manner, even from the factory itself during production, to the handling in the DC. Horrible customer experience for a business that sells online, STAY AWAY!
0
Replies (0)KB
Kim B
1 reviews | Active since Jan 2020
7 Oct 2025, 11:25
Excellent service and amazing quality
I received my order the very next day. The packaging was amazing. The fit is absolutely flattering for my body type. Quality is amazing. My only problem is that I'm now obsessed and I need to order more!! Thank you for the excellent service and quality product.
Helpful (0)
|Replies (0)KB
Kim B
1 reviews | Active since Jan 2020
7 Oct 2025, 11:25
Excellent service and amazing quality
I received my order the very next day. The packaging was amazing. The fit is absolutely flattering for my body type. Quality is amazing. My only problem is that I'm now obsessed and I need to order more!! Thank you for the excellent service and quality product.
0
Replies (0)SL