1xbet
Verified Business
|4.4|409 Reviews (last 12 months)|Responds in 39h 52m
1xbet
Verified Business
|4.4
409 Reviews (last 12 months)
Responds in 39h 52m
Scores reflect the Overall AI Score for each category
1xbet
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, 1xbet receives largely positive feedback for its broad betting markets, competitive odds and responsive support, with particular strength in Platform, Product & Experience (4.3) and Customer Support & Communication (4.2). However, recurring concerns appear around verification wait times and isolated but serious withdrawal disputes, which drag down trust scores for users dealing with edge cases or larger payouts.
Replied to 100% of negative reviews
Reply time on negative reviews: 35h 45m
TrustIndex
8.2
Ranking
#2
in Betting & Gambling
Reply Time
39h 52m
NPS Score
64
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 35h 45m
Aug '25 - Jul '26
Based on recent customer reviews, 1xbet receives largely positive feedback for its broad betting markets, competitive odds and responsive support, with particular strength in Platform, Product & Experience (4.3) and Customer Support & Communication (4.2). However, recurring concerns appear around verification wait times and isolated but serious withdrawal disputes, which drag down trust scores for users dealing with edge cases or larger payouts.
1xbet's biggest strength, according to Hellopeter's AI analysis, is Platform, Product & Experience. Customers consistently praise the wide range of sports and esports markets, including Tier 2 and Tier 3 tournaments, competitive odds, fast live updates and a generous bonus system with reasonable wagering terms.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
ve been here for quite a while now at least a year and a half. ve tried a bunch of different bookmakers, but settled on this one. Heres the deal: the sports betting selection here is truly the biggest
1 reviews | Active since May 2026
ve been here for quite a while now at least a year and a half. ve tried a bunch of different bookmakers, but settled on this one. Heres the deal: the sports betting selection here is truly the biggest
1 reviews | Active since May 2026
I withdraw my winnings to ewallet and everything seems to be working out fine. I dont mind having to wait an extra hour sometimes 1xbet always pays out everything
1 reviews | Active since May 2026
I just play at the casino in the evenings when im bored. The slots pay out pretty well unlike some other bokkmakers where you just lose money. Yesterday,though i had a question about a bonus, so i messaged support. They didn't reply right away, of course waited about 10 minutesbut the guy i spoke to was really helpful and explained everything.
1 reviews | Active since May 2026
I just play at the casino in the evenings when im bored. The slots pay out pretty well unlike some other bokkmakers where you just lose money. Yesterday,though i had a question about a bonus, so i messaged support. They didn't reply right away, of course waited about 10 minutesbut the guy i spoke to was really helpful and explained everything.
1 reviews | Active since May 2026
I make deposits and withdrawals in USDT on a full-time basis the transactions go through on time, its not super fast, but you dont have to wait for weeks either. Ive tried using a bank too, but using cryptocurrency just feels more reassuring, i guess
1 reviews | Active since May 2026
I make deposits and withdrawals in USDT on a full-time basis the transactions go through on time, its not super fast, but you dont have to wait for weeks either. Ive tried using a bank too, but using cryptocurrency just feels more reassuring, i guess
1 reviews | Active since May 2026
usually bet purely on sports. put together a three-game parlay over the weekend and thought, “That's it, I'm done for” But lo and behold, it came through! An easy 250bucks
1 reviews | Active since May 2026
usually bet purely on sports. put together a three-game parlay over the weekend and thought, “That's it, I'm done for” But lo and behold, it came through! An easy 250bucks
The most common complaint about 1xbet, based on Hellopeter's AI analysis of recent customer reviews, is Account Verification & Access. Verification is generally completed but timelines are inconsistent, ranging from 30 minutes to two days. Several users describe repeated photo rejections, unclear feedback and isolated cases of blocked withdrawals tied to repeated KYC requests.
1xbet scores 4 out of 5 on Hellopeter's AI analysis of service quality in Betting & Gambling, compared to the Betting & Gambling industry average of 2. Their strongest theme is Platform Experience (4.3); their weakest is Account Access (3.4). The top AI-rated Betting & Gambling business on Hellopeter is 1xbet (4). How is the AI Score calculated? →
1xbet has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 409 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 35 hours 45 min. Hellopeter has tracked 1xbet across 435 total reviews. How is the TrustIndex calculated? →