Absolute Design Shop
Claimed Business
Absolute Design Shop
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Charmaine T
1 reviews | Active since Jan 2020
2 Aug 2024, 18:02
Absolute design shop
Will not recommended anyone to order any items from Elaine of Absolute Design Shop. I ordered items in 2022 and most of the items are still not delivered. The items that was delivered was of a substandard quality. Nothing she made was like the pictures and spesifications i provided there i returned most of the items. Elaine always promise to deliver tge items and when the day comes on which delivery needs to take place she always had excuses of why she cannot deliver. Elaine refuses to repay me for the items that was never delivered and the items returned. She owes me R 57 000. Please be careful before you buy something from Abosule Design Shop
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Charmaine T
1 reviews | Active since Jan 2020
2 Aug 2024, 18:02
Absolute design shop
Will not recommended anyone to order any items from Elaine of Absolute Design Shop. I ordered items in 2022 and most of the items are still not delivered. The items that was delivered was of a substandard quality. Nothing she made was like the pictures and spesifications i provided there i returned most of the items. Elaine always promise to deliver tge items and when the day comes on which delivery needs to take place she always had excuses of why she cannot deliver. Elaine refuses to repay me for the items that was never delivered and the items returned. She owes me R 57 000. Please be careful before you buy something from Abosule Design Shop
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Marnus H
1 reviews | Active since Jan 2020
3 Jul 2023, 14:22
Excellent service anf top quality
Excellent customer service from Elaine. Fast and efficient delivery of orders. Top class quality products. Very Unique and beautiful antique pressed ceiling plate furniture, will recommend Absolute Design Shop to any person interested in antique pressed ceiling plate furniture
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Marnus H
1 reviews | Active since Jan 2020
3 Jul 2023, 14:22
Excellent service anf top quality
Excellent customer service from Elaine. Fast and efficient delivery of orders. Top class quality products. Very Unique and beautiful antique pressed ceiling plate furniture, will recommend Absolute Design Shop to any person interested in antique pressed ceiling plate furniture
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Armand H
1 reviews | Active since Jan 2020
14 Jan 2023, 07:30
Top quality vintage furniture
I placed an order for two mirrors with pressed ceiling mirror frames, chezzie and a headboard. Top quality worksmanship and friendly customer service from Elaine. Absolute design shop has a wide selection of exclusive vintage and pressed ceiling furniture and would recommend them to anyone looking for custom made vintage furniture pieces as you can not find products like this anywhere else.
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Armand H
1 reviews | Active since Jan 2020
14 Jan 2023, 07:30
Top quality vintage furniture
I placed an order for two mirrors with pressed ceiling mirror frames, chezzie and a headboard. Top quality worksmanship and friendly customer service from Elaine. Absolute design shop has a wide selection of exclusive vintage and pressed ceiling furniture and would recommend them to anyone looking for custom made vintage furniture pieces as you can not find products like this anywhere else.
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Rianza S
1 reviews | Active since Jan 2020
8 Jan 2023, 20:16
Onprofessioneel
<div>Baie onprofessioneel, haar werk lyk ook gladnie soos geadverteer. Betaal volle prys en sukkel om jou produk uit hulle uit te kry na ons gedreig het met prokureurs het ons dit eventueel gekry en dit is toe gladnie waarvoor ons betaal het nie. Daar was heeltyd verskonings van hoekom my produk nog nie klaar is nie. Moet nie hulle gebruik nie dit was n aaklige ervaring.</div>
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Rianza S
1 reviews | Active since Jan 2020
8 Jan 2023, 20:16
Onprofessioneel
<div>Baie onprofessioneel, haar werk lyk ook gladnie soos geadverteer. Betaal volle prys en sukkel om jou produk uit hulle uit te kry na ons gedreig het met prokureurs het ons dit eventueel gekry en dit is toe gladnie waarvoor ons betaal het nie. Daar was heeltyd verskonings van hoekom my produk nog nie klaar is nie. Moet nie hulle gebruik nie dit was n aaklige ervaring.</div>
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Mariëtte Bester
1 reviews | Active since Jan 2020
17 Oct 2021, 23:57
And the lying and excuses continues...
I agree with the previous consumer who complained about the lies and deceiving, I agree with everything she said, except that when I requested a refund, Elaine refused. I have made a special order chezzie (sideboard) with 11 drawers, 11 ball-bearing runners and 11 antique cup handles in April 2021 and she accommodated me to pay half of the order end of April and the balance end of May. I even offered to pay an additional R900 as she claimed that the runners were not part of the design of the chezzie and she would have done me a favour to put in the runners at her own cost. So I paid an additional R900 as it was the right thing to do. I begged and fought with her to deliver the chezzie in June before I travelled for the whole of July but I only received empty promises and excuses. The chezzie was delivered mid August, after continuous fighting and begging. Upon delivery, I realised that the chezzie was not according to the specifications I have ordered: it only has 7 drawers, no runners and no antique cup handles. I immediately phoned her to complain and she promised to either have the chezzie collected and fixed at her warehouse, or to fix it on site (which I didn't agree with as the runners would not fit in the space provided in the existing drawers and there were 4 more drawers to be made). Collection would have been on the Monday and delivery on the Wednesday as this was "an easy fix" according to her. She even offered to give me a decorative box for free as an apology to me for the misunderstanding. I am still waiting... It has been 4 months and I still have not received the chezzie I ordered... I had been patient and accommodating as she and her team had Covid19, but ran out of patience now. So, a warning to future clients of Absolute design shop, be "Absolute" careful and patient when ordering some of the beautiful pieces she sells. And a tip, do not give a full payment without receiving your piece and checking it is according to your specifications if custom made. Oh, one more thing: The most recent excuse was that she could not respond to my messages as she was very busy with paying clients that needs her attention. So I'm wondering, what am I then?! I fully paid in May 2021!
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Mariëtte Bester
1 reviews | Active since Jan 2020
17 Oct 2021, 23:57
And the lying and excuses continues...
I agree with the previous consumer who complained about the lies and deceiving, I agree with everything she said, except that when I requested a refund, Elaine refused. I have made a special order chezzie (sideboard) with 11 drawers, 11 ball-bearing runners and 11 antique cup handles in April 2021 and she accommodated me to pay half of the order end of April and the balance end of May. I even offered to pay an additional R900 as she claimed that the runners were not part of the design of the chezzie and she would have done me a favour to put in the runners at her own cost. So I paid an additional R900 as it was the right thing to do. I begged and fought with her to deliver the chezzie in June before I travelled for the whole of July but I only received empty promises and excuses. The chezzie was delivered mid August, after continuous fighting and begging. Upon delivery, I realised that the chezzie was not according to the specifications I have ordered: it only has 7 drawers, no runners and no antique cup handles. I immediately phoned her to complain and she promised to either have the chezzie collected and fixed at her warehouse, or to fix it on site (which I didn't agree with as the runners would not fit in the space provided in the existing drawers and there were 4 more drawers to be made). Collection would have been on the Monday and delivery on the Wednesday as this was "an easy fix" according to her. She even offered to give me a decorative box for free as an apology to me for the misunderstanding. I am still waiting... It has been 4 months and I still have not received the chezzie I ordered... I had been patient and accommodating as she and her team had Covid19, but ran out of patience now. So, a warning to future clients of Absolute design shop, be "Absolute" careful and patient when ordering some of the beautiful pieces she sells. And a tip, do not give a full payment without receiving your piece and checking it is according to your specifications if custom made. Oh, one more thing: The most recent excuse was that she could not respond to my messages as she was very busy with paying clients that needs her attention. So I'm wondering, what am I then?! I fully paid in May 2021!
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Janine L
1 reviews | Active since Jan 2020
1 Aug 2021, 17:41
Lying and dishonest
I ordered a headboard, company insisted on full payment otherwise they would not deliver or start the job. Promised it was a two week turnaround. 16 weeks later... no headboard. No repayment. And lies upon lies when contacting them. That's when they used to answer.
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Janine L
1 reviews | Active since Jan 2020
1 Aug 2021, 17:41
Lying and dishonest
I ordered a headboard, company insisted on full payment otherwise they would not deliver or start the job. Promised it was a two week turnaround. 16 weeks later... no headboard. No repayment. And lies upon lies when contacting them. That's when they used to answer.
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Debbie M
1 reviews | Active since Jan 2020
19 Nov 2020, 06:57
Absolute Design Shop/Bedroom Furniture
Ordered a headboard and two pedestals. Received goods over a month after payment was made. Brand new furniture covered in dirty fingerprints, drawers made out of superwood, no draw runners used, drawers do not line up. No wheels added to pedestals as invoiced. No sealant added as it was supposed to be part of the manufacturing process. A staple gun is used to assemble the superwood drawers and staples visible all over. Drawers coming apart from only adding a Bible and some night essentials. Requested a full refund, acting according to my consumer protection right, but Absolute Design Shop is putting the blame on the courier company and not taking responsibility for their poor workmanship. The frames that I have ordered were too small, invoiced for bigger ones. Pressed ceiling panels are very dirty and not even cleaned before shipping to me. I have been requesting a full refund, which I have not received, and now taking legal action.
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Debbie M
1 reviews | Active since Jan 2020
19 Nov 2020, 06:57
Absolute Design Shop/Bedroom Furniture
Ordered a headboard and two pedestals. Received goods over a month after payment was made. Brand new furniture covered in dirty fingerprints, drawers made out of superwood, no draw runners used, drawers do not line up. No wheels added to pedestals as invoiced. No sealant added as it was supposed to be part of the manufacturing process. A staple gun is used to assemble the superwood drawers and staples visible all over. Drawers coming apart from only adding a Bible and some night essentials. Requested a full refund, acting according to my consumer protection right, but Absolute Design Shop is putting the blame on the courier company and not taking responsibility for their poor workmanship. The frames that I have ordered were too small, invoiced for bigger ones. Pressed ceiling panels are very dirty and not even cleaned before shipping to me. I have been requesting a full refund, which I have not received, and now taking legal action.
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Replies (0)AF
Annemarie F
1 reviews | Active since Jan 2020
1 Sept 2020, 06:15
Absolute Design Shop/Chezzy
Ordered a custom made pressed ceiling side board unit. Took 4 months longer to receive it than what was communicated to us. Received a unit which is not to our specifications. Communication was extremely poor and I had to remind them of our order twice. However pretty the piece is, it is not worth the hassle of getting it made and delivered or sending it back to be corrected as originally requested.
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Annemarie F
1 reviews | Active since Jan 2020
1 Sept 2020, 06:15
Absolute Design Shop/Chezzy
Ordered a custom made pressed ceiling side board unit. Took 4 months longer to receive it than what was communicated to us. Received a unit which is not to our specifications. Communication was extremely poor and I had to remind them of our order twice. However pretty the piece is, it is not worth the hassle of getting it made and delivered or sending it back to be corrected as originally requested.
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