AG
Africa Global Packaging
Verified Business
AG
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Africa Global Packaging
Africa Global Packaging has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Africa Global Packaging across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Dineo M
1 reviews | Active since Jan 2020
9 Sept 2025, 21:21
****mers in disguise
I am disappointed by Africa Global Packaging services. An unprofessional and *****ulent business. I placed an order of sulphonic acid and texapon on August 4th 2025. Only the sulphonic acid was correct and the texapon packaged was not true to that advertised on their website. I inquired and they were adamant that it's the correct product, I should trial and see the results. I trailed the product and it did not yield the desired output. I communicated regarding the failing product the same week. I was told that I should return the product for a refund. I did so the following week;August 11. I asked to see the manager regarding false advertising, the manager was unavailable. I left the product however no form of documentation was created to acknowledge the return, only a verbal acknowledgement, with my banking details given for the refund. I was informed by the admin lady that refunds will be completed on Friday;15 August. Fast forward weeks later, no refund has been made. I called, received an excuse that the manager was on sick leave;meaning business transactions were put on pause, that is very unprofessional. Africa Global Packaging needs to invest more on transparency and good customer services. As it stands it is not a credible business,operating as a hoax.
Helpful (0)
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Dineo M
1 reviews | Active since Jan 2020
9 Sept 2025, 21:21
****mers in disguise
I am disappointed by Africa Global Packaging services. An unprofessional and *****ulent business. I placed an order of sulphonic acid and texapon on August 4th 2025. Only the sulphonic acid was correct and the texapon packaged was not true to that advertised on their website. I inquired and they were adamant that it's the correct product, I should trial and see the results. I trailed the product and it did not yield the desired output. I communicated regarding the failing product the same week. I was told that I should return the product for a refund. I did so the following week;August 11. I asked to see the manager regarding false advertising, the manager was unavailable. I left the product however no form of documentation was created to acknowledge the return, only a verbal acknowledgement, with my banking details given for the refund. I was informed by the admin lady that refunds will be completed on Friday;15 August. Fast forward weeks later, no refund has been made. I called, received an excuse that the manager was on sick leave;meaning business transactions were put on pause, that is very unprofessional. Africa Global Packaging needs to invest more on transparency and good customer services. As it stands it is not a credible business,operating as a hoax.
0
Replies (0)TV
Thembi V
1 reviews | Active since Jan 2020
5 Feb 2025, 11:18
Unprofessional behavior
Once you pay for everything they just ignore you,no updates about what is happening with the order they ignore you on WhatsApp. When you call them they don't answer. I guess I have been ****med. Please help me get my money back
Helpful (0)
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Thembi V
1 reviews | Active since Jan 2020
5 Feb 2025, 11:18
Unprofessional behavior
Once you pay for everything they just ignore you,no updates about what is happening with the order they ignore you on WhatsApp. When you call them they don't answer. I guess I have been ****med. Please help me get my money back
0
Replies (0)NM
Ntombi M
1 reviews | Active since Jan 2020
22 Oct 2024, 19:09
Ridiculous charges for taxation fees
They have prices for the items you want to buy. After making my payments, they charged me a ridiculous amount of money. When I asked them why, they told me it's because of TAX. I recalculated the TAX. They charged me more money on top of the TAX fee they charged me...it is ridiculous!
Helpful (0)
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Ntombi M
1 reviews | Active since Jan 2020
22 Oct 2024, 19:09
Ridiculous charges for taxation fees
They have prices for the items you want to buy. After making my payments, they charged me a ridiculous amount of money. When I asked them why, they told me it's because of TAX. I recalculated the TAX. They charged me more money on top of the TAX fee they charged me...it is ridiculous!
0
Replies (0)MS
MT
Mariaan T
1 reviews | Active since Jan 2020
14 Aug 2024, 22:57
Worst service with serious questionable business ethics.
The WORST service I have ever experienced!!! They are professional ******* and ****s, and have serious unprofessional business ethics. I have been struggling for over 2 months now to get a refund from them after they sent me incomplete packaging. All I am getting is empty promises. Their photos on their website also does not match the product you receive. Do not do business with them and go check them out on hellopeter.com. There is a plethora of complaints on how terrible they are. They should not be doing business!
Helpful (0)
|Replies (0)MT
Mariaan T
1 reviews | Active since Jan 2020
14 Aug 2024, 22:57
Worst service with serious questionable business ethics.
The WORST service I have ever experienced!!! They are professional ******* and ****s, and have serious unprofessional business ethics. I have been struggling for over 2 months now to get a refund from them after they sent me incomplete packaging. All I am getting is empty promises. Their photos on their website also does not match the product you receive. Do not do business with them and go check them out on hellopeter.com. There is a plethora of complaints on how terrible they are. They should not be doing business!
0
Replies (0)LN
Lihle N
1 reviews | Active since Jan 2020
19 Jul 2024, 16:23
Big ****mers
This company is not legit at all,they are ****mers please do not buy from them save your hard earned money,I have been waiting for my order for more than 7 days and the so called Buhle girl and the other lady keeps on saying it will be delivered today,everyime I call and they sound foreigners.so guys I have lost my +R1000. Never ever try to do business with them it's all **** and they give out **** order numbers and mine was #1327
Helpful (0)
|Replies (0)LN
Lihle N
1 reviews | Active since Jan 2020
19 Jul 2024, 16:23
Big ****mers
This company is not legit at all,they are ****mers please do not buy from them save your hard earned money,I have been waiting for my order for more than 7 days and the so called Buhle girl and the other lady keeps on saying it will be delivered today,everyime I call and they sound foreigners.so guys I have lost my +R1000. Never ever try to do business with them it's all **** and they give out **** order numbers and mine was #1327
0
Replies (0)ZZ
Zinhle Z
1 reviews | Active since Jan 2020
5 Jul 2024, 10:38
Africa Global packaging ****s clients' monies
On the 22nd of June 2024, I made an order of products worth R2, 901,74, including delivery. After making payment, I immediately received that notification message that they're getting my order ready. I never received any communication from them until I decided to call them on Friday the 28th. Mind you, there's that 2-7 day period within which one should expect their order to arrive. I spoke to the lady by the name of Buhle, who told me that one item I ordered was out of stock. I questioned when were they planning to inform me since now it's a week after my order was placed. Fine, I gave them another chance. I asked the lady to calculate the quantity of the new product which I was planning to substitute with. The lady promised to come back to me asap (that's their word, trust me), she didn't. After 2 hours I decided to call them because I believe 2 hours is far from 'asap'. My call was not answered, then I wrote an email to the manager, using the email adress the lady advised me to use, which is on their website. In the email, I asked them to cancel my order since it had taken more than expected, and I didn't think we'd have a good relationship moving forward. Immediately after I sent the email, the lady called me back. She said they're sorry, another item on my list was also out of stock. I told the lady to stop right there because I'd already sent the email. I became more furious because I don't understand when were they planning to tell me all of this if I didn't reach out to them. I was requested to send my banking details for the lady to forward it to their finance department for refund. Monday, the 1st of July, I called again and was told this is with the finance department, and it will be resolved soon. Tuesday, I sent them a WhatsApp message since the manager had never responded to my initial email. I needed him to at least acknowledge receipt and assure me that the money will be refunded. The lady told me that she would follow up, but she didn't. Wednesday the 3rd, I sent a message again, and I gave them 2 hours to respond. The lady told me that my refund was loaded on the system and I should receive it today (in her exact words). Thursday, no funds in my account. I contacted them, then the story changed. The same lady I'd been communicating said I will only be refunded for the item which were out of stock, so they will deliver what they have. I thought I didn't hear her right! I demanded to speak to the manager, and she was reluctant to let me. I had to shout and threaten her. Finally I spoke to the lady manager whose name I think is Grace (though I'm not sure). The lady claimed that she was never told about all of this and blames her employee Buhle, of which to me sounded like a blatant lie! After back and forth with the manager, she said she would speak to the senior manager as she is not certain when my refund would be made. I was very angry as I am right now because nothing makes sense. That means they take clients' monies and make their orders, and let clients wait longer, and they ignore them. The email that I received yesterday from their so called manager, Philile, said that she has received my banking details and will do a refund asap (her exact words). As I write this review, it's Friday, the 5th, I have not received anything, and my messages for today have not been responded to.
Helpful (0)
|Replies (0)ZZ
Zinhle Z
1 reviews | Active since Jan 2020
5 Jul 2024, 10:38
Africa Global packaging ****s clients' monies
On the 22nd of June 2024, I made an order of products worth R2, 901,74, including delivery. After making payment, I immediately received that notification message that they're getting my order ready. I never received any communication from them until I decided to call them on Friday the 28th. Mind you, there's that 2-7 day period within which one should expect their order to arrive. I spoke to the lady by the name of Buhle, who told me that one item I ordered was out of stock. I questioned when were they planning to inform me since now it's a week after my order was placed. Fine, I gave them another chance. I asked the lady to calculate the quantity of the new product which I was planning to substitute with. The lady promised to come back to me asap (that's their word, trust me), she didn't. After 2 hours I decided to call them because I believe 2 hours is far from 'asap'. My call was not answered, then I wrote an email to the manager, using the email adress the lady advised me to use, which is on their website. In the email, I asked them to cancel my order since it had taken more than expected, and I didn't think we'd have a good relationship moving forward. Immediately after I sent the email, the lady called me back. She said they're sorry, another item on my list was also out of stock. I told the lady to stop right there because I'd already sent the email. I became more furious because I don't understand when were they planning to tell me all of this if I didn't reach out to them. I was requested to send my banking details for the lady to forward it to their finance department for refund. Monday, the 1st of July, I called again and was told this is with the finance department, and it will be resolved soon. Tuesday, I sent them a WhatsApp message since the manager had never responded to my initial email. I needed him to at least acknowledge receipt and assure me that the money will be refunded. The lady told me that she would follow up, but she didn't. Wednesday the 3rd, I sent a message again, and I gave them 2 hours to respond. The lady told me that my refund was loaded on the system and I should receive it today (in her exact words). Thursday, no funds in my account. I contacted them, then the story changed. The same lady I'd been communicating said I will only be refunded for the item which were out of stock, so they will deliver what they have. I thought I didn't hear her right! I demanded to speak to the manager, and she was reluctant to let me. I had to shout and threaten her. Finally I spoke to the lady manager whose name I think is Grace (though I'm not sure). The lady claimed that she was never told about all of this and blames her employee Buhle, of which to me sounded like a blatant lie! After back and forth with the manager, she said she would speak to the senior manager as she is not certain when my refund would be made. I was very angry as I am right now because nothing makes sense. That means they take clients' monies and make their orders, and let clients wait longer, and they ignore them. The email that I received yesterday from their so called manager, Philile, said that she has received my banking details and will do a refund asap (her exact words). As I write this review, it's Friday, the 5th, I have not received anything, and my messages for today have not been responded to.
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Replies (0)sG
shaheeda G
1 reviews | Active since Jan 2020
13 Jun 2024, 18:33
Bad service
I have been waiting for my order for almost 2 weeks every time I enquire I'm told that there's an item missing can they replace this happened thrice I'm so fed up because I run a small business and the delay causing me a loss. I have requested for a refund no feed back has been provide.
Helpful (0)
|Replies (0)sG
shaheeda G
1 reviews | Active since Jan 2020
13 Jun 2024, 18:33
Bad service
I have been waiting for my order for almost 2 weeks every time I enquire I'm told that there's an item missing can they replace this happened thrice I'm so fed up because I run a small business and the delay causing me a loss. I have requested for a refund no feed back has been provide.
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Replies (0)