AS
Al saudi bakery
Unclaimed Business
AS
Al saudi bakery
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Al saudi bakery
Al saudi bakery has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Al saudi bakery across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Nicky N
1 reviews | Active since Jan 2020
20 Jan 2026, 13:29
IF I COULD GIVE A ZERO I WOULF HAVE !!!!!!!
Very disappointed with the cake I bought on the 19 January 2026. I have been a loyal customer with my kid's birthday cakes. Ordered the Sunday for pick up Monday. Got the cake on the Monday morning as we had my son's birthday party at his school, the kids ate the cake there was a small piece left which we took home and had each a slice of cake. The cake was not fresh, and the cream wasn't as fresh as always it had a detergent taste not sure if it was dishwasher or pine gel but not nice at all. I then contacted the bakery, and the lady advise you can come get another cake or refund, I opt for a refund. So, I advised her I will be going back to work on the 20th how will you refund me she said she's waiting on the owner "guy at the till ". So, this morning I asked how the refund will be done, the lady is telling me the shift changed I need to bring the cake back her ****orker was supposed to tell me that. I mean this is serious 5-year-olds ate of the cake, and I trusted them as I always buy cakes from them. they telling I need to bring the cake but that not what the ****orker said yesterday so we throw the cake away????? Now they won't refund me or give me a new cake "there was almost nothing left of the cake as it was for a party. I WONT SUPPORT AL-SAUDI BAKERY ACTIONVILLE EVER AGAIN
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Nicky N
1 reviews | Active since Jan 2020
20 Jan 2026, 13:29
IF I COULD GIVE A ZERO I WOULF HAVE !!!!!!!
Very disappointed with the cake I bought on the 19 January 2026. I have been a loyal customer with my kid's birthday cakes. Ordered the Sunday for pick up Monday. Got the cake on the Monday morning as we had my son's birthday party at his school, the kids ate the cake there was a small piece left which we took home and had each a slice of cake. The cake was not fresh, and the cream wasn't as fresh as always it had a detergent taste not sure if it was dishwasher or pine gel but not nice at all. I then contacted the bakery, and the lady advise you can come get another cake or refund, I opt for a refund. So, I advised her I will be going back to work on the 20th how will you refund me she said she's waiting on the owner "guy at the till ". So, this morning I asked how the refund will be done, the lady is telling me the shift changed I need to bring the cake back her ****orker was supposed to tell me that. I mean this is serious 5-year-olds ate of the cake, and I trusted them as I always buy cakes from them. they telling I need to bring the cake but that not what the ****orker said yesterday so we throw the cake away????? Now they won't refund me or give me a new cake "there was almost nothing left of the cake as it was for a party. I WONT SUPPORT AL-SAUDI BAKERY ACTIONVILLE EVER AGAIN
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ked C
1 reviews | Active since Jan 2020
27 Feb 2025, 20:48
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ked C
1 reviews | Active since Jan 2020
27 Feb 2025, 20:48
Rekindle Relations *(201)*628*3680 Love Spells Huntsville, AL Attraction spells To Get Back Your Ex
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Ainsley B
1 reviews | Active since Jan 2020
7 May 2024, 07:20
AL SAUDI MANAGER VERY RUDE AND NO IDEA ABOUT CUSTOMER SERVICE!!!!!
I bought rotti's from them. 2 days later (a Sunday night) I saw they were mouldy. (The packet still sealed and in the fridge). I obviously couldnt phone as they were closed. I saw on google that they were closed on Monday, so I couldnt do anything either. I phoned this morning (Tuesday). I explained my situation to the manager and asked if I could bring them back and he literally shouted at me, saying his rottis are always fresh and that he cant swop them for me. I'm not impressed at all and wont go back there again!!!
Helpful (0)
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Ainsley B
1 reviews | Active since Jan 2020
7 May 2024, 07:20
AL SAUDI MANAGER VERY RUDE AND NO IDEA ABOUT CUSTOMER SERVICE!!!!!
I bought rotti's from them. 2 days later (a Sunday night) I saw they were mouldy. (The packet still sealed and in the fridge). I obviously couldnt phone as they were closed. I saw on google that they were closed on Monday, so I couldnt do anything either. I phoned this morning (Tuesday). I explained my situation to the manager and asked if I could bring them back and he literally shouted at me, saying his rottis are always fresh and that he cant swop them for me. I'm not impressed at all and wont go back there again!!!
0
Replies (0)RG
Resia G
1 reviews | Active since Jan 2020
5 Dec 2023, 09:59
Very disappointed customer
I ordered a cake and cupcakes for my daughter's 3rd birthday. Upon specification I was told it can be done. On the day pick up time was 12 but was told it will only be done by 2pm. I had to make guests wait because I didn't have a cake. Upon arrival the cake and cupcakes were totally different from what I ordered and specified.
Helpful (0)
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Resia G
1 reviews | Active since Jan 2020
5 Dec 2023, 09:59
Very disappointed customer
I ordered a cake and cupcakes for my daughter's 3rd birthday. Upon specification I was told it can be done. On the day pick up time was 12 but was told it will only be done by 2pm. I had to make guests wait because I didn't have a cake. Upon arrival the cake and cupcakes were totally different from what I ordered and specified.
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Nomzamo S
1 reviews | Active since Jan 2020
28 Aug 2023, 06:09
Disappointing service
I collected my cake at Al Saudi Lakefield today. My cake was not made to agreed specifications and the best that the manager could say was that I was the who collected the cake so why did I not mention anything then. She then said I should turn back with my own petrol in these economic times and my time to see if they could rectify their mistake. She blatantly shielded her staff with my money and quite a rude individual she is very disappointed!
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Nomzamo S
1 reviews | Active since Jan 2020
28 Aug 2023, 06:09
Disappointing service
I collected my cake at Al Saudi Lakefield today. My cake was not made to agreed specifications and the best that the manager could say was that I was the who collected the cake so why did I not mention anything then. She then said I should turn back with my own petrol in these economic times and my time to see if they could rectify their mistake. She blatantly shielded her staff with my money and quite a rude individual she is very disappointed!
0
Replies (0)PN
Preggy N
1 reviews | Active since Jan 2020
5 Jan 2020, 17:54
Packet found inside birthday cake bought from Al Saudi in Benoni
Bought cakes from Al Saudi Bakery in Actonville, Benoni only to find a packet inside the cake while cutting it in front of an audience since it was a birthday cake. Al Saudi used to make the best cakes but the quality has since dropped. Contacted them and they said they would replace and the owner said sorry but he was too busy to meet when I went to the store. Very bad service and did not respond to messages.
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Preggy N
1 reviews | Active since Jan 2020
5 Jan 2020, 17:54
Packet found inside birthday cake bought from Al Saudi in Benoni
Bought cakes from Al Saudi Bakery in Actonville, Benoni only to find a packet inside the cake while cutting it in front of an audience since it was a birthday cake. Al Saudi used to make the best cakes but the quality has since dropped. Contacted them and they said they would replace and the owner said sorry but he was too busy to meet when I went to the store. Very bad service and did not respond to messages.
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Replies (0)