Avon Justine
Claimed Business
|1.3|50 Reviews (last 12 months)|This business does not respond to reviews
Avon Justine
Claimed Business
|1.3
50 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Avon Justine
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Avon Justine faces severe customer experience challenges, particularly around fraudulent account openings, unresolved billing disputes, and broken communication channels. Representatives and customers alike describe months-long waits for refunds, unaddressed complaints, and credit score damage from accounts they never authorised. A small minority praise affordability and product range, but negative sentiment dominates across every measured theme.
TrustIndex
2
NPS Score
-88
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Avon Justine faces severe customer experience challenges, particularly around fraudulent account openings, unresolved billing disputes, and broken communication channels. Representatives and customers alike describe months-long waits for refunds, unaddressed complaints, and credit score damage from accounts they never authorised. A small minority praise affordability and product range, but negative sentiment dominates across every measured theme.
The most common complaint about Avon Justine, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Complaint Resolution. Customers report emails ignored, call centres unable to transfer to credit or fraud departments, and auto-replies replacing human follow-up. Complaints drag on for months without resolution, leaving representatives unable to deliver to their own clients.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2018
Avon is really frustrating because I cant even get hold of them over the phone-the Anele on whatsapp cant even help with what I need-i need help with deleting ny current order because its held in credit and i want to increase it even if I can add orders it will be on new invoice not the open one -system should be user friendly that we can delete orders .
1 reviews | Active since Nov 2018
Avon is really frustrating because I cant even get hold of them over the phone-the Anele on whatsapp cant even help with what I need-i need help with deleting ny current order because its held in credit and i want to increase it even if I can add orders it will be on new invoice not the open one -system should be user friendly that we can delete orders .
1 reviews | Active since May 2026
I have an account that I dont even know and I have tried reaching out to them and sent the request documents but nothing is being done. I called them on February 2026 they said I should submit documents I did but nothing was done also in April I did the same thing but nothing is being done. I never opened any account with them or have ai ever been their distributor but on my credit score it shows I owe them R5170 and what frustrates me the most after all the affidavit and all documents required they don’t respond or fix the error and it’s affecting my credit score so badly
1 reviews | Active since May 2026
I have an account that I dont even know and I have tried reaching out to them and sent the request documents but nothing is being done. I called them on February 2026 they said I should submit documents I did but nothing was done also in April I did the same thing but nothing is being done. I never opened any account with them or have ai ever been their distributor but on my credit score it shows I owe them R5170 and what frustrates me the most after all the affidavit and all documents required they don’t respond or fix the error and it’s affecting my credit score so badly
1 reviews | Active since Mar 2026
Acc:*** am so dissapointed at credit depart. I asked for with no feedback Mail sent
1 reviews | Active since Mar 2026
Acc:*** am so dissapointed at credit depart. I asked for with no feedback Mail sent
1 reviews | Active since Apr 2026
Again after how many times that i have sent avon and itcba my avon account that states a 00.00 balance and now this month itbsa jave send me a mew email where the amount has rissen with more than a R100. 00 avon sais my account is paid up with a 0 balance and otbsa.... Lets not go there... No help from either company... This is jist wrong... Can someone assist me.
1 reviews | Active since Apr 2026
Again after how many times that i have sent avon and itcba my avon account that states a 00.00 balance and now this month itbsa jave send me a mew email where the amount has rissen with more than a R100. 00 avon sais my account is paid up with a 0 balance and otbsa.... Lets not go there... No help from either company... This is jist wrong... Can someone assist me.
1 reviews | Active since Oct 2009
I have had a *****ulent account opened against my name with Justine Avon - and it is affecting my credit score and ability to make new credit agreements. I need to have this resolved ASAP - I cannot get hold of them as they have no registered phone number. They do have a whatsapp line but it is a bot. I need this resolved
1 reviews | Active since Oct 2009
I have had a *****ulent account opened against my name with Justine Avon - and it is affecting my credit score and ability to make new credit agreements. I need to have this resolved ASAP - I cannot get hold of them as they have no registered phone number. They do have a whatsapp line but it is a bot. I need this resolved
Avon Justine has a TrustIndex of 2 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. Hellopeter has tracked Avon Justine across 2,095 total reviews. How is the TrustIndex calculated? →