TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Ballito Junction has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ballito Junction across 13 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Heartfelt Thanks to Mr Dieter Fittakau, Mr Senzo & the Ballito Junction Mall Security Team I would like to sincerely thank Mr Dieter Fittakau and Mr Senzo (who was on-call on the evening of 05 July 2025) from the Ballito Junction Centre Mall Security team for their incredible assistance during a very stressful situation. After a long day, I had mistakenly left a large bag of shopping — worth over R5,000 — in a trolley at the Level 6 parking area. I only realised this when I had already arrived in Yellowwood Park at my mother’s home. We live in Richards Bay and only travel to Durban occasionally to stock up, so this was devastating to realise. Despite the fact that the mall cannot be held responsible for items accidentally left behind, both Mr Dieter and Mr Senzo responded to my frantic call with care, urgency, and genuine empathy. They had no obligation to assist, yet they went out of their way to help me — not knowing whether they would even find the bag, but committed to doing their best. By the grace of God and with their help, I found Mr Senzo and his security team waiting for me with my shopping bag — still in the same trolley, open, but with everything still inside. I was overwhelmed with relief and gratitude. They even kindly encouraged me to check that all my items were still there, assuring me that if anything was missing, they’d try their best to assist further. It’s rare to come across individuals who go above and beyond their job descriptions with such kindness, professionalism, and heart. Thank you, Mr Dieter, Mr Senzo, and the whole security team. May the Lord richly bless you for your compassion and diligence. Ballito Junction is truly fortunate to have such outstanding people on their team. Words will never be enough to express my gratitude. Yvonne Ngubane (Richards Bay)
1 reviews | Active since Jan 2020
Heartfelt Thanks to Mr Dieter Fittakau, Mr Senzo & the Ballito Junction Mall Security Team I would like to sincerely thank Mr Dieter Fittakau and Mr Senzo (who was on-call on the evening of 05 July 2025) from the Ballito Junction Centre Mall Security team for their incredible assistance during a very stressful situation. After a long day, I had mistakenly left a large bag of shopping — worth over R5,000 — in a trolley at the Level 6 parking area. I only realised this when I had already arrived in Yellowwood Park at my mother’s home. We live in Richards Bay and only travel to Durban occasionally to stock up, so this was devastating to realise. Despite the fact that the mall cannot be held responsible for items accidentally left behind, both Mr Dieter and Mr Senzo responded to my frantic call with care, urgency, and genuine empathy. They had no obligation to assist, yet they went out of their way to help me — not knowing whether they would even find the bag, but committed to doing their best. By the grace of God and with their help, I found Mr Senzo and his security team waiting for me with my shopping bag — still in the same trolley, open, but with everything still inside. I was overwhelmed with relief and gratitude. They even kindly encouraged me to check that all my items were still there, assuring me that if anything was missing, they’d try their best to assist further. It’s rare to come across individuals who go above and beyond their job descriptions with such kindness, professionalism, and heart. Thank you, Mr Dieter, Mr Senzo, and the whole security team. May the Lord richly bless you for your compassion and diligence. Ballito Junction is truly fortunate to have such outstanding people on their team. Words will never be enough to express my gratitude. Yvonne Ngubane (Richards Bay)
1 reviews | Active since Jan 2020
Hi I would to know if you get ****med at ATM and when go inside the branch their is only telling you you money has been taken by ****mers while you were using ATM the only thing you can get now it's a loan is that a professional help that expected from the bank? And the second thing they should know that you to sign such a form or ***** document and although they don't even bother to give your money back is that a fair to Nedbank customers because my wife got ****med 2 moths ago even now they never paid her or maybe you should be a millionaire at least to get help
1 reviews | Active since Jan 2020
Hi I would to know if you get ****med at ATM and when go inside the branch their is only telling you you money has been taken by ****mers while you were using ATM the only thing you can get now it's a loan is that a professional help that expected from the bank? And the second thing they should know that you to sign such a form or ***** document and although they don't even bother to give your money back is that a fair to Nedbank customers because my wife got ****med 2 moths ago even now they never paid her or maybe you should be a millionaire at least to get help
1 reviews | Active since Jan 2020
I had a 200g fillet steak with salad....perfect! Medium rare to perfection. I am on Keto so can't.afford.extra.carbs. To me it was tender. Scrumptious. Delicious. Thank you. Will definately go back for more
1 reviews | Active since Jan 2020
I had a 200g fillet steak with salad....perfect! Medium rare to perfection. I am on Keto so can't.afford.extra.carbs. To me it was tender. Scrumptious. Delicious. Thank you. Will definately go back for more
1 reviews | Active since Jan 2020
The shopping Centre has a wide range of shops in it. Convenient to those using public transport, with taxi ranks near and around it. However the taxis around it make it impossible to enter the Centre, particularly if you'll be driving there. The chaos around the Centre is the only downside to it really. The mall itself is just meh. There is no AC which is shocking. I think that Taxis should be made ******* in KZN becuase they really ruin it for everyone else in the area.
1 reviews | Active since Jan 2020
The shopping Centre has a wide range of shops in it. Convenient to those using public transport, with taxi ranks near and around it. However the taxis around it make it impossible to enter the Centre, particularly if you'll be driving there. The chaos around the Centre is the only downside to it really. The mall itself is just meh. There is no AC which is shocking. I think that Taxis should be made ******* in KZN becuase they really ruin it for everyone else in the area.
1 reviews | Active since Jan 2020
I had a terrible experience at Junction. The mall itself is fine even though it has no AC except for in the individual shops... unless there is loadshedding, but the people who linger around it make the experience unpleasant. I felt unsafe walking around because of the sketchy individuals who were loitering around the mall entrance and parking lot. It's clear that the mall doesn't take security seriously, and it's not worth risking your safety to shop there. I would not recommend Ballito Junction to anyone looking for a safe and enjoyable shopping experience. Go to Gateway rather.
1 reviews | Active since Jan 2020
I had a terrible experience at Junction. The mall itself is fine even though it has no AC except for in the individual shops... unless there is loadshedding, but the people who linger around it make the experience unpleasant. I felt unsafe walking around because of the sketchy individuals who were loitering around the mall entrance and parking lot. It's clear that the mall doesn't take security seriously, and it's not worth risking your safety to shop there. I would not recommend Ballito Junction to anyone looking for a safe and enjoyable shopping experience. Go to Gateway rather.
1 reviews | Active since Jan 2020
My password was locked after more than 3 failed attempts to access my bank account in order to effect electronic payments. The consultant at the Ballito Junction branch was so helpful in resolving my problem and I was able to use my banking app again. The consultant was very helpful and very friendly. I am grateful that we still find people that are willing to go the extra mile and so understanding.
1 reviews | Active since Jan 2020
My password was locked after more than 3 failed attempts to access my bank account in order to effect electronic payments. The consultant at the Ballito Junction branch was so helpful in resolving my problem and I was able to use my banking app again. The consultant was very helpful and very friendly. I am grateful that we still find people that are willing to go the extra mile and so understanding.
1 reviews | Active since Jan 2020
Do yourself a huge favour the next time you are in Junction Mall Ballito. Visit Checkers little coffee shop next to the deli and bakery, and have a chai latte. Honestly, I have been to multiple restaurants across SA, let alone Ballito, but I want to tell you that their chai is simply the best! I stumbled upon it quite by accident one day, and now I make a point of going there when I feel like a decent chai. And it's under R25 for the Grande, served in a proper mug...not paper...and you can sit down at a table and just enjoy. The staff are super pleasant as well. Well done Checkers Ballito Junction! P.S. The cafe latte and cappuccino are event too.
1 reviews | Active since Jan 2020
Do yourself a huge favour the next time you are in Junction Mall Ballito. Visit Checkers little coffee shop next to the deli and bakery, and have a chai latte. Honestly, I have been to multiple restaurants across SA, let alone Ballito, but I want to tell you that their chai is simply the best! I stumbled upon it quite by accident one day, and now I make a point of going there when I feel like a decent chai. And it's under R25 for the Grande, served in a proper mug...not paper...and you can sit down at a table and just enjoy. The staff are super pleasant as well. Well done Checkers Ballito Junction! P.S. The cafe latte and cappuccino are event too.
1 reviews | Active since Jan 2020
There are not a lot of very interesting or unique shops here. Most of the shops can be found at just about any mall in the country, but they of course do not receive the same stock that other malls in places like JHB or cape town have. The mall is also not even airconditioned. Like the individual shops have to provide their own. The planning around it is poor, too. You can tell that it was much smaller and that they just added a bunch to it when the demand for it grew. They use this draconian system where you have to get a paper card for parking. You need to scan it before you leave. For regular shoppers or visitors to the mall, there is no subscription based system or card for regulars to carry, so that sucks. It feels pretty old-timey to me. The mall is just alright. I prefer gateway. I will say that an hour of parking is free, so that is one advantage that it has. It is pretty generous, but if you want to see a movie or somethiing, then you have to pay.
1 reviews | Active since Jan 2020
There are not a lot of very interesting or unique shops here. Most of the shops can be found at just about any mall in the country, but they of course do not receive the same stock that other malls in places like JHB or cape town have. The mall is also not even airconditioned. Like the individual shops have to provide their own. The planning around it is poor, too. You can tell that it was much smaller and that they just added a bunch to it when the demand for it grew. They use this draconian system where you have to get a paper card for parking. You need to scan it before you leave. For regular shoppers or visitors to the mall, there is no subscription based system or card for regulars to carry, so that sucks. It feels pretty old-timey to me. The mall is just alright. I prefer gateway. I will say that an hour of parking is free, so that is one advantage that it has. It is pretty generous, but if you want to see a movie or somethiing, then you have to pay.
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