BN
BB Nissan Silverton
Claimed Business
BN
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
Frequently Asked Questions About BB Nissan Silverton
BB Nissan Silverton has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked BB Nissan Silverton across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
JN
Japie N
1 reviews | Active since Jan 2020
9 Apr 2025, 15:54
Problems with cartrack
Low rating. The sales manager seems to be helpfull, but nothing is happening. My wife bought a silver Mahindra XUV700 and cartrack was installed as partof the deal. She sold the car to BB Nissan Silverton, and bought a Mahindra XU3. Again catrack was installed as part of the deal. BB Nissan Silverton never cancelled cartrack for the XUV700, for whuch my wife is still paying for. Cartrack indicated that the dealership wad supposed to cancel cartrack, whereas the dealership indicated that it was her responsability. Noone ever informed her about this. Neither cartrack or the dealership want to assist.
Helpful (0)
|Replies (0)JN
Japie N
1 reviews | Active since Jan 2020
9 Apr 2025, 15:54
Problems with cartrack
Low rating. The sales manager seems to be helpfull, but nothing is happening. My wife bought a silver Mahindra XUV700 and cartrack was installed as partof the deal. She sold the car to BB Nissan Silverton, and bought a Mahindra XU3. Again catrack was installed as part of the deal. BB Nissan Silverton never cancelled cartrack for the XUV700, for whuch my wife is still paying for. Cartrack indicated that the dealership wad supposed to cancel cartrack, whereas the dealership indicated that it was her responsability. Noone ever informed her about this. Neither cartrack or the dealership want to assist.
0
Replies (0)SU
Sydney User504
1 reviews | Active since Jan 2020
3 Apr 2025, 10:23
Pathetic!
Been taking all my company bakkies there for years now, well not anymore!!!!! Only beacuse of Stefan de Beer. Pathetic people skills and as a unsattisfied client I have the right to be upset. Got an attitude of note from him after explaining the my concern to him. NISSAN SILVERTON WILL NEVER SEE ME AGAIN, thanks Stefan. 👍
Helpful (0)
|Replies (0)SU
Sydney User504
1 reviews | Active since Jan 2020
3 Apr 2025, 10:23
Pathetic!
Been taking all my company bakkies there for years now, well not anymore!!!!! Only beacuse of Stefan de Beer. Pathetic people skills and as a unsattisfied client I have the right to be upset. Got an attitude of note from him after explaining the my concern to him. NISSAN SILVERTON WILL NEVER SEE ME AGAIN, thanks Stefan. 👍
0
Replies (0)AS
SM
Sandile M
1 reviews | Active since Jan 2020
16 Jan 2025, 11:35
BB Nissan Silverton Bad Service, ***** and ********* Business Conduct.
I bought a preowned Navara 22 model in December 2023, and It looks like the car was involved in a car accident and was rebuilt. The whole body was repainted and the bumpers were not aligned. Since I am not an expert on the cars, I accepted when I was told it was not a minor dent or scratch correction. Not knowing that it was beyond that minor issue the car had mechanical problems from day one I took it. I was advised to request from the dealership notes on the repairs that was done on the car, those were never provided even after escalating the matter to the dealer principal. I was only provided with a scanty service record and some invoices when they took the car for what was allegedly called minor paint correction. I advised the financing house MFC that the car that they finance is not what was presented in the invoice. They were not- interested and said I must take the matter with a dealership. I left it there. For the full year of 2024, I have been having technical problems with a car and the car has been taken back to BB Silverton several times for different problems. At some point, the salesmen indicated that car must be exchanged, but when I took the car to them they evaluated the car as if I was doing a normal trade-in, they themselves devalued the car on the same defects which are the subject matte of the complaint as a result I did not continue with that process. I reported the matter to Nissan South Africa in December 2024: Complaint Ref Number 01116631. I was told to send the documents which were advised to me telephonically, and till today I do not have any feedback. The car is currently, in Nissan Bethlehem after it broke down again on 21 December 2024 when I was driving to KZN. This past festive is the second December since I bought the car and I don't have it with me, even in 2023 the whole of the festive season the car was with BB Nissan Silverton fixing it ( mind you at the time the car was less than a month old, with me having taken delivery around 3 December 2023.
Helpful (0)
|Replies (0)SM
Sandile M
1 reviews | Active since Jan 2020
16 Jan 2025, 11:35
BB Nissan Silverton Bad Service, ***** and ********* Business Conduct.
I bought a preowned Navara 22 model in December 2023, and It looks like the car was involved in a car accident and was rebuilt. The whole body was repainted and the bumpers were not aligned. Since I am not an expert on the cars, I accepted when I was told it was not a minor dent or scratch correction. Not knowing that it was beyond that minor issue the car had mechanical problems from day one I took it. I was advised to request from the dealership notes on the repairs that was done on the car, those were never provided even after escalating the matter to the dealer principal. I was only provided with a scanty service record and some invoices when they took the car for what was allegedly called minor paint correction. I advised the financing house MFC that the car that they finance is not what was presented in the invoice. They were not- interested and said I must take the matter with a dealership. I left it there. For the full year of 2024, I have been having technical problems with a car and the car has been taken back to BB Silverton several times for different problems. At some point, the salesmen indicated that car must be exchanged, but when I took the car to them they evaluated the car as if I was doing a normal trade-in, they themselves devalued the car on the same defects which are the subject matte of the complaint as a result I did not continue with that process. I reported the matter to Nissan South Africa in December 2024: Complaint Ref Number 01116631. I was told to send the documents which were advised to me telephonically, and till today I do not have any feedback. The car is currently, in Nissan Bethlehem after it broke down again on 21 December 2024 when I was driving to KZN. This past festive is the second December since I bought the car and I don't have it with me, even in 2023 the whole of the festive season the car was with BB Nissan Silverton fixing it ( mind you at the time the car was less than a month old, with me having taken delivery around 3 December 2023.
0
Replies (0)JM
Justin M
1 reviews | Active since Jan 2020
28 Jun 2024, 15:35
Superb Service Department and after sales service.
I have a NP200 with 36000 kms. We use it for plumbing. The vehicle developed a gearbox issue. They contacted Nissan SA and replaced the gearbox in 2 days under warranty. The vehicle is back on the road and this has saved us from a considerable loss of income. I want to highly recommend this company for their outstanding after sale service. 10/10
Helpful (0)
|Replies (0)JM
Justin M
1 reviews | Active since Jan 2020
28 Jun 2024, 15:35
Superb Service Department and after sales service.
I have a NP200 with 36000 kms. We use it for plumbing. The vehicle developed a gearbox issue. They contacted Nissan SA and replaced the gearbox in 2 days under warranty. The vehicle is back on the road and this has saved us from a considerable loss of income. I want to highly recommend this company for their outstanding after sale service. 10/10
0
Replies (0)SM
Seth M
1 reviews | Active since Jan 2020
25 Jul 2023, 19:49
Complain about refund for the undelivered order
My name is Seth. I ordered a seal for a nissan np300 hardbody at BB motors in Tzaneen. I was serviced by a guy called Bertie. He promised to call me for collection as soon as the seal arrives. I waited for about three days and he said he has not received it yet. The answer was still the same after about ten days. I decided to request myoney back since the part was not delivered. He requested that I give him the copy of the invoice,the id and bank confirmation,which I did. I waited,and after about three days he told me they are busy processing my refund. Since the twelfth of July up to date the 25th I have been given empty promises by this Bertie guy for my little refund of R747,87 which Tzaneen BB motors,a company that is making millions, is failing to refund me.
Helpful (0)
|Replies (0)SM
Seth M
1 reviews | Active since Jan 2020
25 Jul 2023, 19:49
Complain about refund for the undelivered order
My name is Seth. I ordered a seal for a nissan np300 hardbody at BB motors in Tzaneen. I was serviced by a guy called Bertie. He promised to call me for collection as soon as the seal arrives. I waited for about three days and he said he has not received it yet. The answer was still the same after about ten days. I decided to request myoney back since the part was not delivered. He requested that I give him the copy of the invoice,the id and bank confirmation,which I did. I waited,and after about three days he told me they are busy processing my refund. Since the twelfth of July up to date the 25th I have been given empty promises by this Bertie guy for my little refund of R747,87 which Tzaneen BB motors,a company that is making millions, is failing to refund me.
0
Replies (0)MG
Mphow G
1 reviews | Active since Jan 2020
11 Jul 2023, 22:34
Bad service delivery
bought a brand-new N|P 200 on the 11 April, the car has so many factory faults and to date the manager and sales consultant Lindiwe Ngobeni are arrogant with the only goal of receiving commission. after the bank pays them, they just don't care. Willie Pretorius is the worst manager ever in automotive industry. to this day my new car claims has not been attended. they sell 2022 model and advise its 2023
Helpful (0)
|Replies (0)MG
Mphow G
1 reviews | Active since Jan 2020
11 Jul 2023, 22:34
Bad service delivery
bought a brand-new N|P 200 on the 11 April, the car has so many factory faults and to date the manager and sales consultant Lindiwe Ngobeni are arrogant with the only goal of receiving commission. after the bank pays them, they just don't care. Willie Pretorius is the worst manager ever in automotive industry. to this day my new car claims has not been attended. they sell 2022 model and advise its 2023
0
Replies (0)