Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Dear Sir/Madam, I trust this message finds you well. I am writing to formally raise a concern regarding the quality of the blinds installed in my unit (Unit E, 19 Satellite Drive, Ikwezi Park). I logged a maintenance request (Ref: M2817) highlighting that the blinds provided are of inferior quality and appear to be fragile, as they continue to break under normal conditions. Upon observing other units within the complex, I noted that different, more durable blinds have been installed elsewhere. This inconsistency raises concerns about fairness and standardization, especially considering the rental value we are expected to meet. I was further disappointed by the response received, indicating that I would be liable for the replacement costs. I would like to respectfully highlight that the damage is not due to negligence, as I do not have children and the breakages have occurred under unavoidable conditions such as strong winds. It is my view that the issue stems from substandard materials rather than tenant misuse. Additionally, I believe routine maintenance inspections should proactively identify and address such concerns to ensure all fixtures remain in acceptable condition. I kindly request that this matter be escalated and reviewed, and that a fair resolution be provided, including the replacement of the current blinds with a more durable alternative consistent with other units. Your prompt attention to this matter would be greatly appreciated, as the situation has caused considerable frustration.
1 reviews | Active since Jan 2020
Dear Sir/Madam, I trust this message finds you well. I am writing to formally raise a concern regarding the quality of the blinds installed in my unit (Unit E, 19 Satellite Drive, Ikwezi Park). I logged a maintenance request (Ref: M2817) highlighting that the blinds provided are of inferior quality and appear to be fragile, as they continue to break under normal conditions. Upon observing other units within the complex, I noted that different, more durable blinds have been installed elsewhere. This inconsistency raises concerns about fairness and standardization, especially considering the rental value we are expected to meet. I was further disappointed by the response received, indicating that I would be liable for the replacement costs. I would like to respectfully highlight that the damage is not due to negligence, as I do not have children and the breakages have occurred under unavoidable conditions such as strong winds. It is my view that the issue stems from substandard materials rather than tenant misuse. Additionally, I believe routine maintenance inspections should proactively identify and address such concerns to ensure all fixtures remain in acceptable condition. I kindly request that this matter be escalated and reviewed, and that a fair resolution be provided, including the replacement of the current blinds with a more durable alternative consistent with other units. Your prompt attention to this matter would be greatly appreciated, as the situation has caused considerable frustration.
1 reviews | Active since Jan 2020
I have been staying with bitprop since last year , due to my mental health I had no choice but to move out from the flat. 31 December I informed buhle and Thuli that I will be moving out they acknowledged and sent me a link which looked like for when I will receive my deposit as it required my bank account. I moved out on the flat before the 31st January 2026 as I needed to be close to my family. Asive and some team members came to do the inspection none of them told me of any damages but what I did was to tell them about the broken door which was broken from day one of me staying in that flat. Asive and Buhle when I asked them about my deposit they deposit gets paid on the 7th for which I didn't receive toll I have been sending emails and messages to the company's and to all the agents none of them are giving me the response instead they are just blue ticking my message, I find out very much unprofessy and they take advantage of peoples money for which we have worked hard for. I have sent the complaint to the rental housing tribulan to be involved as I refused to fall for the **** of this company and unprofessional agents. They must pay me back my money
1 reviews | Active since Jan 2020
I have been staying with bitprop since last year , due to my mental health I had no choice but to move out from the flat. 31 December I informed buhle and Thuli that I will be moving out they acknowledged and sent me a link which looked like for when I will receive my deposit as it required my bank account. I moved out on the flat before the 31st January 2026 as I needed to be close to my family. Asive and some team members came to do the inspection none of them told me of any damages but what I did was to tell them about the broken door which was broken from day one of me staying in that flat. Asive and Buhle when I asked them about my deposit they deposit gets paid on the 7th for which I didn't receive toll I have been sending emails and messages to the company's and to all the agents none of them are giving me the response instead they are just blue ticking my message, I find out very much unprofessy and they take advantage of peoples money for which we have worked hard for. I have sent the complaint to the rental housing tribulan to be involved as I refused to fall for the **** of this company and unprofessional agents. They must pay me back my money
1 reviews | Active since Jan 2020
I have been staying with bitprop since last year, I served notice for January and I informed them on time. They have informed me that I will get my deposit on the 7th which is today and I didn't receive anything. I have contacted buhle and asive but my messages are being ignored. I feel disrespected as I have been paying their rent on time.
1 reviews | Active since Jan 2020
I have been staying with bitprop since last year, I served notice for January and I informed them on time. They have informed me that I will get my deposit on the 7th which is today and I didn't receive anything. I have contacted buhle and asive but my messages are being ignored. I feel disrespected as I have been paying their rent on time.
1 reviews | Active since Jan 2020
Bitprop thinks they can conduct business in an ******** manner and get away with it. It is ******* to lock out a tenant, especially with no court order or giving them notice. Too many people have kept quiet while this company goes against its own rules that it has in place in the lease agreements
1 reviews | Active since Jan 2020
Bitprop thinks they can conduct business in an ******** manner and get away with it. It is ******* to lock out a tenant, especially with no court order or giving them notice. Too many people have kept quiet while this company goes against its own rules that it has in place in the lease agreements
1 reviews | Active since Jan 2020
I’ve never seem such a bunch of *********** fools, Asive, Phumlani and Buhle. These mother****ers have charged me for work they did not even do. Their service is disputable and appalling.
1 reviews | Active since Jan 2020
I got the place and it was still under renovations that I was not aware of. And not the flat viewed by my friend. I had to find my a place to sleep for two nights and I had to cover the costs! They said they were done with the renovations but when I got to the place the cupboards were not done and the electricity was not working. I am now asking for my money for rental and deposit and they refuse to give to me. What about my consumer rights? I slept there on Sunday and When I went to work on today, Monday there is a man working in the flat with my things exposed on the floor and dust all over. My privacy invaded and lose of my things is not valued. I need help with this regard.
1 reviews | Active since Jan 2020
I got the place and it was still under renovations that I was not aware of. And not the flat viewed by my friend. I had to find my a place to sleep for two nights and I had to cover the costs! They said they were done with the renovations but when I got to the place the cupboards were not done and the electricity was not working. I am now asking for my money for rental and deposit and they refuse to give to me. What about my consumer rights? I slept there on Sunday and When I went to work on today, Monday there is a man working in the flat with my things exposed on the floor and dust all over. My privacy invaded and lose of my things is not valued. I need help with this regard.
1 reviews | Active since Jan 2020
Even the one star is not deserved at all, I have never come across such a bunch of unprofessional people who lack curtesy skills not to mention common decency. I am always having issues of stuff at the flat not being maintained to standard I am a tenant from the get-go there were issues that I reported which to this day have never been resolved. Now it's even worse where the issue is our safety due to loose door handles. The material used to build the flats firstly is cheap and everything seems like a rushed job. Now I have raised the issue of the door handles as it's getting rather worse and I am being told that I need to pay it out of mt own pocket how when I did not cause any damage. This Bitprop company is nothing but a piece of **** and the way we are being treated as tenants is completely unacceptable. This is definitely not value for money, it's appalling and very disgusting. Please assist: 0832768264 Lona Mgidi Address: 8 Malvern crescent, Beverley park 7100
1 reviews | Active since Jan 2020
Even the one star is not deserved at all, I have never come across such a bunch of unprofessional people who lack curtesy skills not to mention common decency. I am always having issues of stuff at the flat not being maintained to standard I am a tenant from the get-go there were issues that I reported which to this day have never been resolved. Now it's even worse where the issue is our safety due to loose door handles. The material used to build the flats firstly is cheap and everything seems like a rushed job. Now I have raised the issue of the door handles as it's getting rather worse and I am being told that I need to pay it out of mt own pocket how when I did not cause any damage. This Bitprop company is nothing but a piece of **** and the way we are being treated as tenants is completely unacceptable. This is definitely not value for money, it's appalling and very disgusting. Please assist: 0832768264 Lona Mgidi Address: 8 Malvern crescent, Beverley park 7100
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