Bosch Car Service Carnival Auto
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Bosch Car Service Carnival Auto
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Aug '25 - Jul '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Shedwin N
1 reviews | Active since Oct 2012
19 May 2026, 15:33
WORST CAR SERVICE EVER - Why Is Bosch Still in Business?
I was charged R3,500 for a so‑called major service that failed to meet industry standards. Key items like spark plugs and transmission fluid checks were missing, leaving only the basics like oil and filter changes. On top of that, the invoice was padded with vague disclaimers and recommendations without transparency on costs or whether the work was even done. To make matters worse, my official Suzuki service booklet was mishandled - mileage was recorded incorrectly and then scratched out. This is a legal and technical record that protects warranty and resale value, and tampering with it shows negligence and disregard for professionalism. Between incomplete services, tampered records, and lack of transparency, Bosch Car Service is undermining customer trust. With this nonsense they are currently doing, one has to ask: why are they still in business?
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Shedwin N
1 reviews | Active since Oct 2012
19 May 2026, 15:33
WORST CAR SERVICE EVER - Why Is Bosch Still in Business?
I was charged R3,500 for a so‑called major service that failed to meet industry standards. Key items like spark plugs and transmission fluid checks were missing, leaving only the basics like oil and filter changes. On top of that, the invoice was padded with vague disclaimers and recommendations without transparency on costs or whether the work was even done. To make matters worse, my official Suzuki service booklet was mishandled - mileage was recorded incorrectly and then scratched out. This is a legal and technical record that protects warranty and resale value, and tampering with it shows negligence and disregard for professionalism. Between incomplete services, tampered records, and lack of transparency, Bosch Car Service is undermining customer trust. With this nonsense they are currently doing, one has to ask: why are they still in business?
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Amandla V
1 reviews | Active since Sept 2019
14 May 2026, 06:20
Extremely Disappointing Experience With Bosch Car Service Carnival Auto Brakpan
My experience with Bosch Car Services Carnival Auto in Brakpan was extremely disappointing and frustrating. I trusted their mechanical expertise, skills, and professionalism, but instead I received poor and below-average service despite paying a huge amount of money. Communication from the workshop was terrible from the beginning. We constantly had to follow up ourselves because there was little to no feedback regarding the progress of the vehicle. The manager’s attitude was unfriendly, dismissive, and unprofessional. As a customer, I felt unwelcome and ignored. The most shocking part was that when we took the car to their workshop, it was starting perfectly fine. The vehicle only required mechanical and auto-electrical attention, and we had already sorted out the battery issue ourselves. However, after collecting the car from their workshop, the vehicle could no longer start at all — a completely new problem that never existed before. When we raised our concerns, they became arrogant and insisted they had completed what was agreed upon, without taking responsibility for the new issue created after their work. I eventually had to hire another professional who discovered that the car required programming. Once that was done, the vehicle started and operated fine again. I honestly feel ********** after paying such a large amount for service that created more problems instead of solving them. My experience with Bosch Car Services Carnival Auto was stressful, costly, and deeply disappointing. I would not recommend them based on the poor communication, lack of accountability, and treatment I received as a customer.
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Amandla V
1 reviews | Active since Sept 2019
14 May 2026, 06:20
Extremely Disappointing Experience With Bosch Car Service Carnival Auto Brakpan
My experience with Bosch Car Services Carnival Auto in Brakpan was extremely disappointing and frustrating. I trusted their mechanical expertise, skills, and professionalism, but instead I received poor and below-average service despite paying a huge amount of money. Communication from the workshop was terrible from the beginning. We constantly had to follow up ourselves because there was little to no feedback regarding the progress of the vehicle. The manager’s attitude was unfriendly, dismissive, and unprofessional. As a customer, I felt unwelcome and ignored. The most shocking part was that when we took the car to their workshop, it was starting perfectly fine. The vehicle only required mechanical and auto-electrical attention, and we had already sorted out the battery issue ourselves. However, after collecting the car from their workshop, the vehicle could no longer start at all — a completely new problem that never existed before. When we raised our concerns, they became arrogant and insisted they had completed what was agreed upon, without taking responsibility for the new issue created after their work. I eventually had to hire another professional who discovered that the car required programming. Once that was done, the vehicle started and operated fine again. I honestly feel ********** after paying such a large amount for service that created more problems instead of solving them. My experience with Bosch Car Services Carnival Auto was stressful, costly, and deeply disappointing. I would not recommend them based on the poor communication, lack of accountability, and treatment I received as a customer.
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thabo N
1 reviews | Active since Sept 2015
8 Feb 2026, 09:06
Exorbitantly priced for the POOR service rendered
I took my car in for a minor service and to have the fan belt replaced. After the servicing had been completed and the fan belt changed, the car’s 'new' fan belt snapped. The service provider refused to take accountability for the issue and also refused to refund me after I had paid the full amount for the services rendered. Based on this experience, I am very disappointed with the level of service and aftercare provided. All the best to whoever chooses to make use of their services, you've been cautioned.
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thabo N
1 reviews | Active since Sept 2015
8 Feb 2026, 09:06
Exorbitantly priced for the POOR service rendered
I took my car in for a minor service and to have the fan belt replaced. After the servicing had been completed and the fan belt changed, the car’s 'new' fan belt snapped. The service provider refused to take accountability for the issue and also refused to refund me after I had paid the full amount for the services rendered. Based on this experience, I am very disappointed with the level of service and aftercare provided. All the best to whoever chooses to make use of their services, you've been cautioned.
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Sipho P
1 reviews | Active since Oct 2022
31 Dec 2025, 08:34
****** and ***********
****ty service. Regret taking my car the for diagnostic cause I'm left confused with a car not fixed cause they keep telling me that they'll call my insurer. They just dont give a damn as long they make money they good, i mean it's just 1 client they losing so why would they care. I honestly dont trust the feedback i got of the diagnostic as i feel it does not make sense since they themselves couldn't explain to me hence i feel they avoiding me. Called in again and still nothing. Is it possible to get a refund so i can take my car somewhere else for diagnostics and actually get proper assistance with my car? I'm starting to think its a race issue cause I just called the dealership again and they hit me with that you people line.
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Sipho P
1 reviews | Active since Oct 2022
31 Dec 2025, 08:34
****** and ***********
****ty service. Regret taking my car the for diagnostic cause I'm left confused with a car not fixed cause they keep telling me that they'll call my insurer. They just dont give a damn as long they make money they good, i mean it's just 1 client they losing so why would they care. I honestly dont trust the feedback i got of the diagnostic as i feel it does not make sense since they themselves couldn't explain to me hence i feel they avoiding me. Called in again and still nothing. Is it possible to get a refund so i can take my car somewhere else for diagnostics and actually get proper assistance with my car? I'm starting to think its a race issue cause I just called the dealership again and they hit me with that you people line.
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Replies (1)PM
Peter M
1 reviews | Active since Apr 2022
3 Nov 2025, 06:41
Terrible Experience at Bosch Service Centre Carnival Mall – Broken Promises, Poor Communication, and Zero Accountability
I booked my car at Bosch Service Centre Carnival Mall on 30 Oct 2025 for a major service and replacement of engine/gearbox mountings and control arm bushes. I was promised same-day completion. Instead, my car has been delayed for days with poor communication and broken promises. On Saturday, after being told the car was “ready,” I paid for an Uber to collect it—only to find the workshop locked, staff outside, and they refused to release my car because they were “closed.” I had to Uber back home, again stranded without transport. This is unprofessional, inconsiderate, and unacceptable from a Bosch-branded workshop. I have no confidence in the quality of their work and am escalating the matter to Bosch South Africa, MIOSA, and the National Consumer Commission. (A full written complaint has been sent directly to Bosch and MIOSA for investigation.)
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Peter M
1 reviews | Active since Apr 2022
3 Nov 2025, 06:41
Terrible Experience at Bosch Service Centre Carnival Mall – Broken Promises, Poor Communication, and Zero Accountability
I booked my car at Bosch Service Centre Carnival Mall on 30 Oct 2025 for a major service and replacement of engine/gearbox mountings and control arm bushes. I was promised same-day completion. Instead, my car has been delayed for days with poor communication and broken promises. On Saturday, after being told the car was “ready,” I paid for an Uber to collect it—only to find the workshop locked, staff outside, and they refused to release my car because they were “closed.” I had to Uber back home, again stranded without transport. This is unprofessional, inconsiderate, and unacceptable from a Bosch-branded workshop. I have no confidence in the quality of their work and am escalating the matter to Bosch South Africa, MIOSA, and the National Consumer Commission. (A full written complaint has been sent directly to Bosch and MIOSA for investigation.)
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