BC
Bosch Car Service Carnival Auto
Unclaimed Business
BC
Bosch Car Service Carnival Auto
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencetN
thabo N
1 reviews | Active since Jan 2020
8 Feb 2026, 09:06
Exorbitantly priced for the POOR service rendered
I took my car in for a minor service and to have the fan belt replaced. After the servicing had been completed and the fan belt changed, the car’s 'new' fan belt snapped. The service provider refused to take accountability for the issue and also refused to refund me after I had paid the full amount for the services rendered. Based on this experience, I am very disappointed with the level of service and aftercare provided. All the best to whoever chooses to make use of their services, you've been cautioned.
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thabo N
1 reviews | Active since Jan 2020
8 Feb 2026, 09:06
Exorbitantly priced for the POOR service rendered
I took my car in for a minor service and to have the fan belt replaced. After the servicing had been completed and the fan belt changed, the car’s 'new' fan belt snapped. The service provider refused to take accountability for the issue and also refused to refund me after I had paid the full amount for the services rendered. Based on this experience, I am very disappointed with the level of service and aftercare provided. All the best to whoever chooses to make use of their services, you've been cautioned.
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Sipho P
1 reviews | Active since Jan 2020
31 Dec 2025, 08:34
****** and ***********
****ty service. Regret taking my car the for diagnostic cause I'm left confused with a car not fixed cause they keep telling me that they'll call my insurer. They just dont give a damn as long they make money they good, i mean it's just 1 client they losing so why would they care. I honestly dont trust the feedback i got of the diagnostic as i feel it does not make sense since they themselves couldn't explain to me hence i feel they avoiding me. Called in again and still nothing. Is it possible to get a refund so i can take my car somewhere else for diagnostics and actually get proper assistance with my car? I'm starting to think its a race issue cause I just called the dealership again and they hit me with that you people line.
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Sipho P
1 reviews | Active since Jan 2020
31 Dec 2025, 08:34
****** and ***********
****ty service. Regret taking my car the for diagnostic cause I'm left confused with a car not fixed cause they keep telling me that they'll call my insurer. They just dont give a damn as long they make money they good, i mean it's just 1 client they losing so why would they care. I honestly dont trust the feedback i got of the diagnostic as i feel it does not make sense since they themselves couldn't explain to me hence i feel they avoiding me. Called in again and still nothing. Is it possible to get a refund so i can take my car somewhere else for diagnostics and actually get proper assistance with my car? I'm starting to think its a race issue cause I just called the dealership again and they hit me with that you people line.
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Peter M
1 reviews | Active since Jan 2020
3 Nov 2025, 06:41
Terrible Experience at Bosch Service Centre Carnival Mall – Broken Promises, Poor Communication, and Zero Accountability
I booked my car at Bosch Service Centre Carnival Mall on 30 Oct 2025 for a major service and replacement of engine/gearbox mountings and control arm bushes. I was promised same-day completion. Instead, my car has been delayed for days with poor communication and broken promises. On Saturday, after being told the car was “ready,” I paid for an Uber to collect it—only to find the workshop locked, staff outside, and they refused to release my car because they were “closed.” I had to Uber back home, again stranded without transport. This is unprofessional, inconsiderate, and unacceptable from a Bosch-branded workshop. I have no confidence in the quality of their work and am escalating the matter to Bosch South Africa, MIOSA, and the National Consumer Commission. (A full written complaint has been sent directly to Bosch and MIOSA for investigation.)
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Peter M
1 reviews | Active since Jan 2020
3 Nov 2025, 06:41
Terrible Experience at Bosch Service Centre Carnival Mall – Broken Promises, Poor Communication, and Zero Accountability
I booked my car at Bosch Service Centre Carnival Mall on 30 Oct 2025 for a major service and replacement of engine/gearbox mountings and control arm bushes. I was promised same-day completion. Instead, my car has been delayed for days with poor communication and broken promises. On Saturday, after being told the car was “ready,” I paid for an Uber to collect it—only to find the workshop locked, staff outside, and they refused to release my car because they were “closed.” I had to Uber back home, again stranded without transport. This is unprofessional, inconsiderate, and unacceptable from a Bosch-branded workshop. I have no confidence in the quality of their work and am escalating the matter to Bosch South Africa, MIOSA, and the National Consumer Commission. (A full written complaint has been sent directly to Bosch and MIOSA for investigation.)
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Dahlia M
1 reviews | Active since Jan 2020
9 Jun 2025, 20:10
******, FALSE DIAGNOSTIC & WRONG REPAIRS
Spoke with Rodney and took my car for an oil leak problem on 20th May. I was charged for a diagnostic of which I paid for, thereafter I got a call that my car had a cracked sump and real seal leak of which I paid for. Took delivery for my car later that day, only to realize the following day that the car was still leaking oil at the exact spot the following day. I took it back and was told that I should wait for 3 days for it to clear out excess oil that was previously leaking. To my surprise a week later it was still leaking, spoke to Rodney on the 7th and he asked me to bring the car back to the workshop on the 9th. I took it back and guess what? I get a call from Rodney telling me that my rear seal(of which was paid for and reported as repiared on the 21st is leaking and needs replacement) when I prove to him that this job was supposed to be done as it was paid for. The story now changes to another part that is now leaking of which I am expected to pay for. Now my question is how was this ‘new detection’ not picked up on the initial diagnostic that I had paid for and the fact that the leak never stopped which means Bosch Service Carnival Auto replaced the wrong part. Instead of taking accountability they are shifting blame. Save yourself the trouble and DO NOT take your car there, those people are ******!!!
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Dahlia M
1 reviews | Active since Jan 2020
9 Jun 2025, 20:10
******, FALSE DIAGNOSTIC & WRONG REPAIRS
Spoke with Rodney and took my car for an oil leak problem on 20th May. I was charged for a diagnostic of which I paid for, thereafter I got a call that my car had a cracked sump and real seal leak of which I paid for. Took delivery for my car later that day, only to realize the following day that the car was still leaking oil at the exact spot the following day. I took it back and was told that I should wait for 3 days for it to clear out excess oil that was previously leaking. To my surprise a week later it was still leaking, spoke to Rodney on the 7th and he asked me to bring the car back to the workshop on the 9th. I took it back and guess what? I get a call from Rodney telling me that my rear seal(of which was paid for and reported as repiared on the 21st is leaking and needs replacement) when I prove to him that this job was supposed to be done as it was paid for. The story now changes to another part that is now leaking of which I am expected to pay for. Now my question is how was this ‘new detection’ not picked up on the initial diagnostic that I had paid for and the fact that the leak never stopped which means Bosch Service Carnival Auto replaced the wrong part. Instead of taking accountability they are shifting blame. Save yourself the trouble and DO NOT take your car there, those people are ******!!!
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Sikholiwe M
1 reviews | Active since Jan 2020
22 Mar 2025, 09:26
Service review
Excellent service from the Ladies and the Team. definitely will visit the workshop again.
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Sikholiwe M
1 reviews | Active since Jan 2020
22 Mar 2025, 09:26
Service review
Excellent service from the Ladies and the Team. definitely will visit the workshop again.
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JS
Juanita S
1 reviews | Active since Jan 2020
7 Mar 2025, 07:13
Shoddy Workmanship and Wrong Vehicle Assessments
Do not take your vehicle to Bosch Service Centre Carnival Mall, Brakpan as they are ******. In November 2024, I took my vehicle to Bosch Car Service Carnival Auto for a CV joint replacement. Both the inner and outer CV joints were replaced, as reflected in Invoice IN-000794, for which I paid R7,500. In December 2024, I returned the vehicle due to unusual noises and extreme vibrations occurring at speeds over 80 km/h on the highway. Given that I drive over 100 km daily, I require a reliable vehicle. Despite these issues, I was charged R1,000 for a full vehicle assessment, as Bosch claimed that the symptoms I described could not have resulted from the CV joint replacement. When I collected my vehicle, the noise and vibrations had disappeared, but Bosch did not disclose what they had done to rectify the issue. However, the assessment report suddenly indicated that my vehicle had exhaust and steering rack issues, which were not mentioned before. Subsequent Findings and Additional Costs In February 2025, I sought a second opinion from Casseys Auto in Springs, a Ford-accredited repair center. Their assessment revealed that: There was no issue with my exhaust as previously claimed by Bosch. The CV joints and driveshaft required rework due to missing clamps, and some parts had been secured with cable ties, indicating poor workmanship. As a result, I had to redo the CV joints and driveshaft at Casseys Auto, incurring significant additional costs. In total, I spent R8,500 at Bosch for repairs that were not properly completed and had to pay thousands more at Casseys Auto to rectify their work. On Monday morning, I contacted Bosch to discuss my concerns. The receptionist informed me that: The manager was unavailable, but she would request a callback. My vehicle would need to remain at their workshop while they removed the CV joints and sent them to the manufacturer for inspection. If the failure was due to me supplying my own CV joints, there would be no cover. I clarified that Bosch had supp**** and fitted their own CV joints. She questioned why I had not brought the vehicle back for a full assessment, despite the fact that I had done so in December.
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Juanita S
1 reviews | Active since Jan 2020
7 Mar 2025, 07:13
Shoddy Workmanship and Wrong Vehicle Assessments
Do not take your vehicle to Bosch Service Centre Carnival Mall, Brakpan as they are ******. In November 2024, I took my vehicle to Bosch Car Service Carnival Auto for a CV joint replacement. Both the inner and outer CV joints were replaced, as reflected in Invoice IN-000794, for which I paid R7,500. In December 2024, I returned the vehicle due to unusual noises and extreme vibrations occurring at speeds over 80 km/h on the highway. Given that I drive over 100 km daily, I require a reliable vehicle. Despite these issues, I was charged R1,000 for a full vehicle assessment, as Bosch claimed that the symptoms I described could not have resulted from the CV joint replacement. When I collected my vehicle, the noise and vibrations had disappeared, but Bosch did not disclose what they had done to rectify the issue. However, the assessment report suddenly indicated that my vehicle had exhaust and steering rack issues, which were not mentioned before. Subsequent Findings and Additional Costs In February 2025, I sought a second opinion from Casseys Auto in Springs, a Ford-accredited repair center. Their assessment revealed that: There was no issue with my exhaust as previously claimed by Bosch. The CV joints and driveshaft required rework due to missing clamps, and some parts had been secured with cable ties, indicating poor workmanship. As a result, I had to redo the CV joints and driveshaft at Casseys Auto, incurring significant additional costs. In total, I spent R8,500 at Bosch for repairs that were not properly completed and had to pay thousands more at Casseys Auto to rectify their work. On Monday morning, I contacted Bosch to discuss my concerns. The receptionist informed me that: The manager was unavailable, but she would request a callback. My vehicle would need to remain at their workshop while they removed the CV joints and sent them to the manufacturer for inspection. If the failure was due to me supplying my own CV joints, there would be no cover. I clarified that Bosch had supp**** and fitted their own CV joints. She questioned why I had not brought the vehicle back for a full assessment, despite the fact that I had done so in December.
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Kamohelo S
1 reviews | Active since Jan 2020
1 Nov 2024, 09:23
Bad customer service and poor workmanship
After my wife’s car went in for a service in their workshop,I started noticing oil stains on my garage floor where the car parks,at first,I thought it was the brake fluid that was flushed out but when I looked under the car, I saw oil dripping out from the oil plug,went back to the workshop and I was told that because I took too long to bring the car back in,I’m liable for the cost of tightening a bolt that they didn’t tighten properly,I’m very disappointed in how they responded and regret convincing my wife to take the car to them.
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Kamohelo S
1 reviews | Active since Jan 2020
1 Nov 2024, 09:23
Bad customer service and poor workmanship
After my wife’s car went in for a service in their workshop,I started noticing oil stains on my garage floor where the car parks,at first,I thought it was the brake fluid that was flushed out but when I looked under the car, I saw oil dripping out from the oil plug,went back to the workshop and I was told that because I took too long to bring the car back in,I’m liable for the cost of tightening a bolt that they didn’t tighten properly,I’m very disappointed in how they responded and regret convincing my wife to take the car to them.
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