BM
Busamed Modderfontein Private Hospital
Unclaimed Business
BM
Busamed Modderfontein Private Hospital
Unclaimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
-100Unlikely
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Jun '25 - May '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Miss B
1 reviews | Active since Jan 2020
3 Dec 2025, 12:03
What would have happened to my child is I wasn't there to be an advocate?
I'm still reeling from the horrific experience my child endured in that hospital. As a parent, the trauma of witnessing their suffering will stay with me forever. If I hadn't been present to advocate for my child, the outcome could have been devastating. It's haunting to think about what could happen when you trust medical professionals with your child's care. I want to warn other parents to be vigilant and proactive when their child is hospitalized. I hope to share my story when I'm able, but for now, I'm urging parents to regulary check on their Lil ones that are admitted in that hospital. Nurses in paeds are heartless, their negligence and ******** almost claimed the life of my child
Helpful (0)
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Miss B
1 reviews | Active since Jan 2020
3 Dec 2025, 12:03
What would have happened to my child is I wasn't there to be an advocate?
I'm still reeling from the horrific experience my child endured in that hospital. As a parent, the trauma of witnessing their suffering will stay with me forever. If I hadn't been present to advocate for my child, the outcome could have been devastating. It's haunting to think about what could happen when you trust medical professionals with your child's care. I want to warn other parents to be vigilant and proactive when their child is hospitalized. I hope to share my story when I'm able, but for now, I'm urging parents to regulary check on their Lil ones that are admitted in that hospital. Nurses in paeds are heartless, their negligence and ******** almost claimed the life of my child
0
Replies (0)MN
Mahlatse N
1 reviews | Active since Jan 2020
14 Sept 2025, 07:17
Excellent service
I gave birth on Tuesday (9 September 2025) and I had the best service. The maternity ward staff was beyond amazing . I can recommend this hospital to anyone. From the doctors and the nurses , everyone was so accommodating . When the baby was given to us the night nurses were so present and helpful as I had a caesarean section n couldn’t do much. Sister Ntsiki rapolai came on both nights to take care of the baby so that I could sleep and she showed me so much love. When we arrived for our formal registration we met an amazing lady by the name of Lineo ntsane , Mulalo and her colleagues who signed us up and even made sure that our room was comfortable. Thank you so much for everything and making this journey so special for us.
Helpful (0)
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Mahlatse N
1 reviews | Active since Jan 2020
14 Sept 2025, 07:17
Excellent service
I gave birth on Tuesday (9 September 2025) and I had the best service. The maternity ward staff was beyond amazing . I can recommend this hospital to anyone. From the doctors and the nurses , everyone was so accommodating . When the baby was given to us the night nurses were so present and helpful as I had a caesarean section n couldn’t do much. Sister Ntsiki rapolai came on both nights to take care of the baby so that I could sleep and she showed me so much love. When we arrived for our formal registration we met an amazing lady by the name of Lineo ntsane , Mulalo and her colleagues who signed us up and even made sure that our room was comfortable. Thank you so much for everything and making this journey so special for us.
0
Replies (0)MT
Mpho T
1 reviews | Active since Jan 2020
23 Jul 2025, 09:23
Qurtuba food supplier for Busamed hospital has the worst service to patience
I am a cancer patient and was admitted last week Tuesday the 15/07/2025, as I'm struggling with the cancer. I was previously admitted last year December due to the same condition and struggles and the experience with regards to their food and how the kitchen stuff treat patients is bad. They promised to be better since last year December after being given incorrect food.But here i am again Admitted and struggling with food from hospital that is charge on my medical aid. I am writing this with a heavy heart and with a blood pressure that is high . Last week Sunday I had to understand after being blamed that i order something I'm allergic too that is my order and it wasn't. The food manager apologized and promised to do better so I gave them a 3red chance. Now today on the 23/07/2025 at 11:07 I have not eaten yet I have already taken pills for pain and antibiotics without food, the last thing I ate was a risk and tea at 04:00. It sadness me that how people go through the something daily in this hospital.I have been ordering halal food as I didn't trust the hospital kitchen food as i complained already in December. The halal company name is Qurtuba is the worst company to accommodate hospital hospital patients and serving them as there's no sense of urgency and they don't care what Patients are allergic too. They bring wrongs orders to patients. Mind you these orders are taken a day before so it gets prepared early. I have asked to be transferred to another hospital hoping to get better service with assurance that i will be in safe hands. I hope Discovery Medical Aiddoes not settle food claims as we are getting incorrect orders and end up sleeping without eating.
Helpful (0)
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Mpho T
1 reviews | Active since Jan 2020
23 Jul 2025, 09:23
Qurtuba food supplier for Busamed hospital has the worst service to patience
I am a cancer patient and was admitted last week Tuesday the 15/07/2025, as I'm struggling with the cancer. I was previously admitted last year December due to the same condition and struggles and the experience with regards to their food and how the kitchen stuff treat patients is bad. They promised to be better since last year December after being given incorrect food.But here i am again Admitted and struggling with food from hospital that is charge on my medical aid. I am writing this with a heavy heart and with a blood pressure that is high . Last week Sunday I had to understand after being blamed that i order something I'm allergic too that is my order and it wasn't. The food manager apologized and promised to do better so I gave them a 3red chance. Now today on the 23/07/2025 at 11:07 I have not eaten yet I have already taken pills for pain and antibiotics without food, the last thing I ate was a risk and tea at 04:00. It sadness me that how people go through the something daily in this hospital.I have been ordering halal food as I didn't trust the hospital kitchen food as i complained already in December. The halal company name is Qurtuba is the worst company to accommodate hospital hospital patients and serving them as there's no sense of urgency and they don't care what Patients are allergic too. They bring wrongs orders to patients. Mind you these orders are taken a day before so it gets prepared early. I have asked to be transferred to another hospital hoping to get better service with assurance that i will be in safe hands. I hope Discovery Medical Aiddoes not settle food claims as we are getting incorrect orders and end up sleeping without eating.
0
Replies (0)BK
Bitota K
1 reviews | Active since Jan 2020
23 Jun 2025, 01:39
Worse experience
I have a worst experience with the oncologist Dr Ncumisa T Ndamase .Please choose your Doctor's wisely. There's to much to tell but I choose to remain silent . Please be safe and I wish everyone to survive.
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Liz B
1 reviews | Active since Jan 2020
1 Jun 2025, 18:59
Neglected
They don't even deserve one star, rather minus one! Do not send the elderly there, they do not know how to take care of them. Totally useless. My dad come out after 3 weeks with bed sores, sores in his mouth and ehind his ears from the oxygen mask. The staff were clueless and the doctor was even worse. I am utterly shocked and saddened by the treatment he got 😪🤬
Helpful (0)
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Liz B
1 reviews | Active since Jan 2020
1 Jun 2025, 18:59
Neglected
They don't even deserve one star, rather minus one! Do not send the elderly there, they do not know how to take care of them. Totally useless. My dad come out after 3 weeks with bed sores, sores in his mouth and ehind his ears from the oxygen mask. The staff were clueless and the doctor was even worse. I am utterly shocked and saddened by the treatment he got 😪🤬
0
Replies (0)SK
Sandra K
1 reviews | Active since Jan 2020
24 May 2025, 19:03
Ridiculous billing system
I was admitted for a procedure on the 7th of February and discharged on the 9th of February.The gynaecologist was excellent but the ward sister in charge of the 8th of February was not nice and also l only had my linen was only changed around 4pm since morning only after l complained. My worst experience was the billing it's a nightmare.l was quoted 42k for the procedure prior and I was billed 73k then reduced to 62k which still doesn't make sense.How does a quote or estimate exceed by almost 100%. So basically there is no need to ask for a quote you will be charged whatever you are charged.l have engaged lawyers still nothing is conclusive yet about the billing.l don't recommend anyone to get admitted at the hospital in my life time.
Helpful (0)
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Sandra K
1 reviews | Active since Jan 2020
24 May 2025, 19:03
Ridiculous billing system
I was admitted for a procedure on the 7th of February and discharged on the 9th of February.The gynaecologist was excellent but the ward sister in charge of the 8th of February was not nice and also l only had my linen was only changed around 4pm since morning only after l complained. My worst experience was the billing it's a nightmare.l was quoted 42k for the procedure prior and I was billed 73k then reduced to 62k which still doesn't make sense.How does a quote or estimate exceed by almost 100%. So basically there is no need to ask for a quote you will be charged whatever you are charged.l have engaged lawyers still nothing is conclusive yet about the billing.l don't recommend anyone to get admitted at the hospital in my life time.
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Replies (0)NN
Nicci N
1 reviews | Active since Jan 2020
5 May 2025, 10:15
Lack of Service- Busamed Private Hospital Modderfontein
If I could rate the Busamed Radiology department zero I would. My Dr referred me for an ultrasound on the 5th of May 2025 as i was in severe pain. I went to Busamed as it was the closest as I had to drive myself. I was told that they couldn't help me as an ultrasound requires an appointment and that they were fully booked. So I asked them because I was in severe pain could I go next door as an emergency patient as they would have to see to me then. The guy behind the counter just looked at me and didn't say anything. I went to the front reception and the lady there took me to the emergency department to be seen to (so what is the point of insisting on an appointment?) I didn't end up being helped at emergency because they were too busy and I had to drive myself, in my situation to another hospital. As much as Busamed is a hospital that is very close to me I will not go there again, despite having been a patient before. I have read your reviews and many patients have an issue with your Radiology department. Don't you think you should do something about them or are you just okay to have mediocre service and take people's hard earned money/ medical aid while you pretend to be a private hospital but you give government style lack of service?
Helpful (0)
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Nicci N
1 reviews | Active since Jan 2020
5 May 2025, 10:15
Lack of Service- Busamed Private Hospital Modderfontein
If I could rate the Busamed Radiology department zero I would. My Dr referred me for an ultrasound on the 5th of May 2025 as i was in severe pain. I went to Busamed as it was the closest as I had to drive myself. I was told that they couldn't help me as an ultrasound requires an appointment and that they were fully booked. So I asked them because I was in severe pain could I go next door as an emergency patient as they would have to see to me then. The guy behind the counter just looked at me and didn't say anything. I went to the front reception and the lady there took me to the emergency department to be seen to (so what is the point of insisting on an appointment?) I didn't end up being helped at emergency because they were too busy and I had to drive myself, in my situation to another hospital. As much as Busamed is a hospital that is very close to me I will not go there again, despite having been a patient before. I have read your reviews and many patients have an issue with your Radiology department. Don't you think you should do something about them or are you just okay to have mediocre service and take people's hard earned money/ medical aid while you pretend to be a private hospital but you give government style lack of service?
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Replies (0)BE
Bianca E
1 reviews | Active since Jan 2020
11 Mar 2025, 16:05
Hospital Records
I am the daughter of the late Sandra Sacks that past away at Busamed Hospital 24.03.2023. My mom was a stage 4 cancer patient chemo and radiation was completed October November 2022 for review in January 2023. You would think that the cancer killed her ? BUT everytime I ask how did my mum die: her bf answered as follows, your mom stood up to go to the toilet she had vertigo and fell over the heater and broke her femur? In a case like this 1. Do you move the patient or wait for a qualified paramedic to do the checking and lifting 2. The operation was a success yet my mom past away, bear in mind that the bf clearly admits administering CBD Capsules with THC and herbal medicine while the nurse was administering morphine ? Now I ask how did my mum die? BUSAMED refuse to give me the records ? As I am not the executor or next of kin ? BUT I am a 3rd party request and her blood biological daughter which makes me next of kin ???? I was banned from the funeral the boyfriend blames my siblings.. If my mother hated me so much why did she leave me a policy ? It's not about the money the fact remains justice needs to be served THC is ******* in South Africa he got some clever boffin to make these capsules with thc and gave it to her for 4 x months he tells me this in his own words... Busamed what are you hiding ? Why won't you release those hospital records ? Did my mum die with dignity NO the bf has opened a harassment case against me when he is the one telling my siblings he will shoot me dead ? Hospital Records are required so I can have the investigation done by my team of attorneys. MORPHINE CBD CAPSULES AND THC LETHAL COMBINATION you can not put a price tag on your mums life 2. Hopefully this case will bring awareness to these clever boffins who make ******* Marijuana CBD capsules, in order to eliminate it from happening again... ps mums bf worked at NHL so his not stupid busamed come to the party please
Helpful (0)
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Bianca E
1 reviews | Active since Jan 2020
11 Mar 2025, 16:05
Hospital Records
I am the daughter of the late Sandra Sacks that past away at Busamed Hospital 24.03.2023. My mom was a stage 4 cancer patient chemo and radiation was completed October November 2022 for review in January 2023. You would think that the cancer killed her ? BUT everytime I ask how did my mum die: her bf answered as follows, your mom stood up to go to the toilet she had vertigo and fell over the heater and broke her femur? In a case like this 1. Do you move the patient or wait for a qualified paramedic to do the checking and lifting 2. The operation was a success yet my mom past away, bear in mind that the bf clearly admits administering CBD Capsules with THC and herbal medicine while the nurse was administering morphine ? Now I ask how did my mum die? BUSAMED refuse to give me the records ? As I am not the executor or next of kin ? BUT I am a 3rd party request and her blood biological daughter which makes me next of kin ???? I was banned from the funeral the boyfriend blames my siblings.. If my mother hated me so much why did she leave me a policy ? It's not about the money the fact remains justice needs to be served THC is ******* in South Africa he got some clever boffin to make these capsules with thc and gave it to her for 4 x months he tells me this in his own words... Busamed what are you hiding ? Why won't you release those hospital records ? Did my mum die with dignity NO the bf has opened a harassment case against me when he is the one telling my siblings he will shoot me dead ? Hospital Records are required so I can have the investigation done by my team of attorneys. MORPHINE CBD CAPSULES AND THC LETHAL COMBINATION you can not put a price tag on your mums life 2. Hopefully this case will bring awareness to these clever boffins who make ******* Marijuana CBD capsules, in order to eliminate it from happening again... ps mums bf worked at NHL so his not stupid busamed come to the party please
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Replies (0)