Casa Cara Lodge
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
A financial catastrophe unfolded when I entrusted this platform with my life savings. For months, I had been saving diligently for one major goal: buying a car. Each deposit brought me closer to my dream, but just as I was nearing my target, I came across an investment opportunity that seemed too good to pass up. The platform promised high returns with robust security, so I decided to invest the money I had set aside for the car.At first, everything seemed to be going according to plan. My account showed promising growth, and the customer service reassured me that my investment was safe. But one morning, I tried to log in to check my balance and found that my account was suddenly frozen. Panic set in. Despite multiple attempts to reset my password, I was unable to regain access. Days turned into weeks, and my efforts to contact customer support went unanswered. My anxiety mounted as I realized that my hard-earned savings intended for my car could be lost. In desperation, I started searching for solutions online. That’s when I found Digital Hack Recovery. Their team specialized in recovering lost accounts and frozen funds. Though initially skeptical, I felt I had nothing to lose and reached out to them. From the moment I made contact, their professionalism and expertise were apparent. They took immediate action, thoroughly investigating my case and working directly with the platform to resolve the issue.Within a few days, I was given the incredible news: my account had been restored, and I regained access to the full amount of $150,130. The relief I felt was overwhelming. What once seemed like an impossible situation had been turned around, thanks to the dedicated team at Digital Hack Recovery.With my savings back in my hands, I was finally able to purchase the car I had dreamed of for so long. The moment I drove it off the lot, I knew that the journey, though full of frustration, had ultimately led me to a successful conclusion. My goal had been realized, and it was all thanks to the help of Digital Hack Recovery.If you ever find yourself locked out of your account or struggling to recover your funds, I wholeheartedly recommend Digital Hack Recovery. Their expertise and dedication can turn your financial setbacks into victories, just as they did for me. For quick assistance contact Digital Hack Recovery⁚ WhatsApp⁚ +19152151930 Email⁚ digitalhackrecovery@techie.com Website⁚ https://digitalhackrecovery.com
1 reviews | Active since Jan 2020
A financial catastrophe unfolded when I entrusted this platform with my life savings. For months, I had been saving diligently for one major goal: buying a car. Each deposit brought me closer to my dream, but just as I was nearing my target, I came across an investment opportunity that seemed too good to pass up. The platform promised high returns with robust security, so I decided to invest the money I had set aside for the car.At first, everything seemed to be going according to plan. My account showed promising growth, and the customer service reassured me that my investment was safe. But one morning, I tried to log in to check my balance and found that my account was suddenly frozen. Panic set in. Despite multiple attempts to reset my password, I was unable to regain access. Days turned into weeks, and my efforts to contact customer support went unanswered. My anxiety mounted as I realized that my hard-earned savings intended for my car could be lost. In desperation, I started searching for solutions online. That’s when I found Digital Hack Recovery. Their team specialized in recovering lost accounts and frozen funds. Though initially skeptical, I felt I had nothing to lose and reached out to them. From the moment I made contact, their professionalism and expertise were apparent. They took immediate action, thoroughly investigating my case and working directly with the platform to resolve the issue.Within a few days, I was given the incredible news: my account had been restored, and I regained access to the full amount of $150,130. The relief I felt was overwhelming. What once seemed like an impossible situation had been turned around, thanks to the dedicated team at Digital Hack Recovery.With my savings back in my hands, I was finally able to purchase the car I had dreamed of for so long. The moment I drove it off the lot, I knew that the journey, though full of frustration, had ultimately led me to a successful conclusion. My goal had been realized, and it was all thanks to the help of Digital Hack Recovery.If you ever find yourself locked out of your account or struggling to recover your funds, I wholeheartedly recommend Digital Hack Recovery. Their expertise and dedication can turn your financial setbacks into victories, just as they did for me. For quick assistance contact Digital Hack Recovery⁚ WhatsApp⁚ +19152151930 Email⁚ digitalhackrecovery@techie.com Website⁚ https://digitalhackrecovery.com
1 reviews | Active since Jan 2020
Stayed in the camp site at the pool side. Arrived on Friday and on Saturday morning 8:00 we complained about noise at the camp site. Casa Cara made us sign a rules agreement where it clearly state no music and no loud noises(respect your neighbour). We have called security about 6 times and the owner came and had a discussion with the person's that was making excessive noise.(NOT ASKING THEM TO LEAVE SITE AS SIGNED AGREEMENT). Absolutely unacceptable that Casa Cara do not keep the pease and only after 10 phone calls they done something about it. Not just us complained but a lot other at the camp site as well. So we made a discission to leave a day earlier as we feel this casa cara does not held up to their own rules as they make every person sign these agreement on day of arrival. (We lost one night worth of money due to poor management)!!!!!!!!!! In addition: 1) The bathrooms are never properly cleaned. 2) The toilets are so small that a person can barely wipe off 3) The baths does not have props(we reported it and casa cara never came and install bath props). 4) The camp site are to far from the swimming pool areas. (a person needs to drive to the pool areas). 5) All pool waters are milky( dirty) not clear or cleaned properly( inspections must be done on this). 6) Not enough showers or wash up areas for all campers. 7) Person's that camp and go to the swimming areas vehicle's must stay outside where the day visitors park. 8) In general the flies are not controlled at the camp areas. 9) Bought slush puppy for R45 each and was not allowed to keep the plastic cup that I actually paid for (bought 6). So it is R45 for flavoured ice....... Then in overall: A person break away from city life to have peace and quiet then people play loud music and about and drink ex ex AND Casa Cara do not adhere to their own policy's..... Food and drink way over priced.... WE lost one night stay money due to poor management AND very poor camping conditions AND just did not feel like have another night without peacefully resting due to noise in a camp site. Casa Cara I hope really you can up your game.
1 reviews | Active since Jan 2020
Stayed in the camp site at the pool side. Arrived on Friday and on Saturday morning 8:00 we complained about noise at the camp site. Casa Cara made us sign a rules agreement where it clearly state no music and no loud noises(respect your neighbour). We have called security about 6 times and the owner came and had a discussion with the person's that was making excessive noise.(NOT ASKING THEM TO LEAVE SITE AS SIGNED AGREEMENT). Absolutely unacceptable that Casa Cara do not keep the pease and only after 10 phone calls they done something about it. Not just us complained but a lot other at the camp site as well. So we made a discission to leave a day earlier as we feel this casa cara does not held up to their own rules as they make every person sign these agreement on day of arrival. (We lost one night worth of money due to poor management)!!!!!!!!!! In addition: 1) The bathrooms are never properly cleaned. 2) The toilets are so small that a person can barely wipe off 3) The baths does not have props(we reported it and casa cara never came and install bath props). 4) The camp site are to far from the swimming pool areas. (a person needs to drive to the pool areas). 5) All pool waters are milky( dirty) not clear or cleaned properly( inspections must be done on this). 6) Not enough showers or wash up areas for all campers. 7) Person's that camp and go to the swimming areas vehicle's must stay outside where the day visitors park. 8) In general the flies are not controlled at the camp areas. 9) Bought slush puppy for R45 each and was not allowed to keep the plastic cup that I actually paid for (bought 6). So it is R45 for flavoured ice....... Then in overall: A person break away from city life to have peace and quiet then people play loud music and about and drink ex ex AND Casa Cara do not adhere to their own policy's..... Food and drink way over priced.... WE lost one night stay money due to poor management AND very poor camping conditions AND just did not feel like have another night without peacefully resting due to noise in a camp site. Casa Cara I hope really you can up your game.
1 reviews | Active since Jan 2020
Lovely place, lots to do and the units are great. Loved the unit we stayed in, beautiful surroundings, however, it is definitely not up to standard. The units are not maintained and cleaned properly. Daily cleaning and amenities very poor, had to phone reception for service. No management with regards to that whatsoever, I feel the cost of the units are overpriced. Rude management and poor restaurant service. This place is absolutely lovely, unique restaurant and waterpark but because of negative experience mentioned above, the stay was upsetting and disappointing.
1 reviews | Active since Jan 2020
Lovely place, lots to do and the units are great. Loved the unit we stayed in, beautiful surroundings, however, it is definitely not up to standard. The units are not maintained and cleaned properly. Daily cleaning and amenities very poor, had to phone reception for service. No management with regards to that whatsoever, I feel the cost of the units are overpriced. Rude management and poor restaurant service. This place is absolutely lovely, unique restaurant and waterpark but because of negative experience mentioned above, the stay was upsetting and disappointing.
1 reviews | Active since Jan 2020
My experience was very bad I'm very disappointed On the 24th of December 09:00 I called casa cara to confirm the prices and there closing time a lady by the name of Bianca helped us she told us that it's R50 for kids up to 18years and R150 for adults and that casa cara close at 5 pm so Okey we decided to travel from vryburg to parys for casa cara as the kids was looking forward to it as we got there around 1:30 we asked one of the guys who was wearing black clothes what time they are closing he said for we told him bianca said 5 he said we must then go confirm inside but before we do he told my pregnant partner that she can't drink water on their premises she must leave it in the car. And so we went to go pay and when we got there there was this old lady she showed us the prices and we told her this is confusing cause this is not the prices that bianca give us she then called bianca and bianca said yes she give us the prices and it was a mistake from her side and then she told the old lady to let us pay the price that she gave us but the old lady wasn't having it she said we will have to pay the price display on the paper and that's final she also insisted that we go somewhere else and casa cara is not for a place like us
1 reviews | Active since Jan 2020
My experience was very bad I'm very disappointed On the 24th of December 09:00 I called casa cara to confirm the prices and there closing time a lady by the name of Bianca helped us she told us that it's R50 for kids up to 18years and R150 for adults and that casa cara close at 5 pm so Okey we decided to travel from vryburg to parys for casa cara as the kids was looking forward to it as we got there around 1:30 we asked one of the guys who was wearing black clothes what time they are closing he said for we told him bianca said 5 he said we must then go confirm inside but before we do he told my pregnant partner that she can't drink water on their premises she must leave it in the car. And so we went to go pay and when we got there there was this old lady she showed us the prices and we told her this is confusing cause this is not the prices that bianca give us she then called bianca and bianca said yes she give us the prices and it was a mistake from her side and then she told the old lady to let us pay the price that she gave us but the old lady wasn't having it she said we will have to pay the price display on the paper and that's final she also insisted that we go somewhere else and casa cara is not for a place like us
1 reviews | Active since Jan 2020
Worst service ever! Empty promises! Their way or the highway! Refuse to refund my wedding deposit or just give a credit! Definitely a no go for any bride! Not a bride friendly place, they just want to take your money!!
1 reviews | Active since Jan 2020
Worst service ever! Empty promises! Their way or the highway! Refuse to refund my wedding deposit or just give a credit! Definitely a no go for any bride! Not a bride friendly place, they just want to take your money!!
1 reviews | Active since Jan 2020
We have booked before the national lockdown in March202 and we request for a refund as it was not our choice to cancel, the property claimed they used the my money and will only refund us when they have money. They have not responded to my request still today after I follow up with them.
1 reviews | Active since Jan 2020
We have booked before the national lockdown in March202 and we request for a refund as it was not our choice to cancel, the property claimed they used the my money and will only refund us when they have money. They have not responded to my request still today after I follow up with them.
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