CN
Cathys Numberplates & Vehicle Registrations- Wilropark
Unclaimed Business
CN
Cathys Numberplates & Vehicle Registrations- Wilropark
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Cathys Numberplates & Vehicle Registrations- Wilropark
Cathys Numberplates & Vehicle Registrations- Wilropark has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Cathys Numberplates & Vehicle Registrations- Wilropark across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHN
Hlengiwe N
1 reviews | Active since Jan 2020
7 Oct 2025, 15:57
Cathy's in Roodepoort a ****
Last month I went to pay for my traffic fines through Cathy's Roodepoort infront of traffic department branch. Only to find out they did not pay my traffic fine, I now have a law enforcement tickets which now they are offering me to come and collect on even half of the money I paid there at their office. I am so shocked by their service as I have use them before and everything went smooth. I really trusted them not knowing that now they have turned to be a ****. If they didn't help me then to take my money for mahhala. Please anyone who can help me what can I do for real.
Helpful (0)
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Hlengiwe N
1 reviews | Active since Jan 2020
7 Oct 2025, 15:57
Cathy's in Roodepoort a ****
Last month I went to pay for my traffic fines through Cathy's Roodepoort infront of traffic department branch. Only to find out they did not pay my traffic fine, I now have a law enforcement tickets which now they are offering me to come and collect on even half of the money I paid there at their office. I am so shocked by their service as I have use them before and everything went smooth. I really trusted them not knowing that now they have turned to be a ****. If they didn't help me then to take my money for mahhala. Please anyone who can help me what can I do for real.
0
Replies (0)AL
Alet L
1 reviews | Active since Jan 2020
5 Jul 2024, 12:11
Very bad customer service.
Why would one pay a company to “Q4U” as advertised? Reason??? So you don’t have to stand in a queue at the license department for a day. Even though Cathy’s Wilropark promises that they will deliver between 2 a 4 business days it has been 8 business days since I paid them to sort out my car license disc. Yet it seems nothing is being done if you don’t go there in person to try to sort it out. At least when you go to the licensing office you get what you came for… You stand there the whole day but you get a license disc at the end of the day and you get feedback. Where as if you pay Cathy’s WilroPark your phone calls don’t get answered ,your WhatsApp don’t rep****, even though you go in person they keep coming with excuses. I have been told that they couldn’t finalise this because they didn’t have proof of payment even though I sent proof of payment through already .They kept making excuses and only when I went in it seemed that they were doing something about it. I would not recommend Cathy’s Wilropark to anyone to do their license. They do not have good customer service. Yes they do give you a discount on your fines but how long does it take before you get what you were asking for? I’ve been told that they had a break in and that’s why they are not replying to WhatsApp that’s why the process is slow cause they only have one laptop . If you provide a service that relies on technology surely you have Insurance ? And you would be able to get a laptop so that your business can work more effectively ? The lady who was assisting me keep calling me Tannie even though I could clearly see she’s about 15 years older than me? That is not a very professional experience. They keep making excuses but not following Through .
Helpful (0)
|Replies (0)AL
Alet L
1 reviews | Active since Jan 2020
5 Jul 2024, 12:11
Very bad customer service.
Why would one pay a company to “Q4U” as advertised? Reason??? So you don’t have to stand in a queue at the license department for a day. Even though Cathy’s Wilropark promises that they will deliver between 2 a 4 business days it has been 8 business days since I paid them to sort out my car license disc. Yet it seems nothing is being done if you don’t go there in person to try to sort it out. At least when you go to the licensing office you get what you came for… You stand there the whole day but you get a license disc at the end of the day and you get feedback. Where as if you pay Cathy’s WilroPark your phone calls don’t get answered ,your WhatsApp don’t rep****, even though you go in person they keep coming with excuses. I have been told that they couldn’t finalise this because they didn’t have proof of payment even though I sent proof of payment through already .They kept making excuses and only when I went in it seemed that they were doing something about it. I would not recommend Cathy’s Wilropark to anyone to do their license. They do not have good customer service. Yes they do give you a discount on your fines but how long does it take before you get what you were asking for? I’ve been told that they had a break in and that’s why they are not replying to WhatsApp that’s why the process is slow cause they only have one laptop . If you provide a service that relies on technology surely you have Insurance ? And you would be able to get a laptop so that your business can work more effectively ? The lady who was assisting me keep calling me Tannie even though I could clearly see she’s about 15 years older than me? That is not a very professional experience. They keep making excuses but not following Through .
0
Replies (0)TG
Tyla G
1 reviews | Active since Jan 2020
15 Mar 2024, 06:07
Truly Terrible Service - Rude and Don't Care Attitude.
This business should not even get 1 star. Truly *********** service. They are rude and NEVER respond to enquires, only when it suits them. They also struggle to answer questions regarding certain aspects of licensing. They make big promises they cannot keep and mislead customers. Due to this my drivers license was made out with the wrong surname, yet they assured me with the right documentation all would be ok... after all this not. They take weeks to get back to a person and just do not care at all about their clients or the urgency that comes with renewing licenses and sorting out matters connected to the licensing department. They have a whatsapp line which is useless because messages are read and not responded to and no follow up either. I am still waiting to get the price for collection of cards whoch would have been convenient for me however I will make other plans. Do not waste money here, best to just do everything yourself.. cheaper and you will at least know what is going on. This is so sad because we used their services a lot without problem but lately its disappointment upon disappointment.
Helpful (0)
|Replies (0)TG
Tyla G
1 reviews | Active since Jan 2020
15 Mar 2024, 06:07
Truly Terrible Service - Rude and Don't Care Attitude.
This business should not even get 1 star. Truly *********** service. They are rude and NEVER respond to enquires, only when it suits them. They also struggle to answer questions regarding certain aspects of licensing. They make big promises they cannot keep and mislead customers. Due to this my drivers license was made out with the wrong surname, yet they assured me with the right documentation all would be ok... after all this not. They take weeks to get back to a person and just do not care at all about their clients or the urgency that comes with renewing licenses and sorting out matters connected to the licensing department. They have a whatsapp line which is useless because messages are read and not responded to and no follow up either. I am still waiting to get the price for collection of cards whoch would have been convenient for me however I will make other plans. Do not waste money here, best to just do everything yourself.. cheaper and you will at least know what is going on. This is so sad because we used their services a lot without problem but lately its disappointment upon disappointment.
0
Replies (0)mdt
marie-louise du toit
1 reviews | Active since Jan 2020
9 Sept 2022, 07:29
Rude customer service
We are selling our company vehicle, now the person who purchased the vehicle took the documents to Cathy's to help him put the vehicle in his name. The person helping the purchaser insists we as the seller give a specific document which we have never had, even when we bought the vehicle. He first emailed me, then he phoned me for these documents and was extremely rude! He did not take note of the fact that the vehicle was bought over 18 years ago, there might not have been documents back then like he insists we should have. Just rude rude rude. We have been using Cathy's for many many years, but a person in customer service like THIS, will cost a company it's clientele.
Helpful (0)
|Replies (0)mdt
marie-louise du toit
1 reviews | Active since Jan 2020
9 Sept 2022, 07:29
Rude customer service
We are selling our company vehicle, now the person who purchased the vehicle took the documents to Cathy's to help him put the vehicle in his name. The person helping the purchaser insists we as the seller give a specific document which we have never had, even when we bought the vehicle. He first emailed me, then he phoned me for these documents and was extremely rude! He did not take note of the fact that the vehicle was bought over 18 years ago, there might not have been documents back then like he insists we should have. Just rude rude rude. We have been using Cathy's for many many years, but a person in customer service like THIS, will cost a company it's clientele.
0
Replies (0)KB
Khadija B
1 reviews | Active since Jan 2020
18 Mar 2022, 09:49
WORST Numberplates & Vehicle Registrations ever!
If I could rate this company zero I would. I had traveled all the way from Alberton to Roodeport to get my BRNC done. I was greeted by their many cats hanging everywhere on the tables in their office, mind you this is a Numberplates & Vehicle Registration office, what if someone has Ailurophobia or has Asthma? I was also ignored for a good 10 mins until someone noticed me and decided to 'assist" they had no idea what documents were required to do a BRNC their employees are very rude, slow, and unprofessional, one of them was literally scrolling through Facebook for the whole time I was there. Would not recommend them at all try Dr. Reg and License. they literally got my documents done in 24hrs
Helpful (0)
|Replies (0)KB
Khadija B
1 reviews | Active since Jan 2020
18 Mar 2022, 09:49
WORST Numberplates & Vehicle Registrations ever!
If I could rate this company zero I would. I had traveled all the way from Alberton to Roodeport to get my BRNC done. I was greeted by their many cats hanging everywhere on the tables in their office, mind you this is a Numberplates & Vehicle Registration office, what if someone has Ailurophobia or has Asthma? I was also ignored for a good 10 mins until someone noticed me and decided to 'assist" they had no idea what documents were required to do a BRNC their employees are very rude, slow, and unprofessional, one of them was literally scrolling through Facebook for the whole time I was there. Would not recommend them at all try Dr. Reg and License. they literally got my documents done in 24hrs
0
Replies (0)JN
JACE N
1 reviews | Active since Jan 2020
29 Apr 2021, 06:27
Cathy's Numberplates & Vehicle Registration You Are Awesome.
Very often people complain about poor service. I take this opportunity to compliment this business for their excellent service. I had the occasion to deal with them in December 2020 and very recently. On both occasions their efficiency in service delivery was second to none. Shaun at their office was very helpful. You guys have taken out the frustration of standing in a queue at the licensing department. I will not hesitate to recommend your services. Keep up the excellent work.
Helpful (0)
|Replies (0)JN
JACE N
1 reviews | Active since Jan 2020
29 Apr 2021, 06:27
Cathy's Numberplates & Vehicle Registration You Are Awesome.
Very often people complain about poor service. I take this opportunity to compliment this business for their excellent service. I had the occasion to deal with them in December 2020 and very recently. On both occasions their efficiency in service delivery was second to none. Shaun at their office was very helpful. You guys have taken out the frustration of standing in a queue at the licensing department. I will not hesitate to recommend your services. Keep up the excellent work.
0
Replies (0)