C
Crawdaddy's
Unclaimed Business
C
Crawdaddy's
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Crawdaddy's
Crawdaddy's has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Crawdaddy's across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOS
Owen S
1 reviews | Active since Jan 2020
18 Mar 2026, 19:18
Crawdaddys Tzaneen
What an awful experience we had today with my son at Tzaneen Crawdaddys. I had pizza which was insanely good and my son had chips and a steak which smelled very offish and tasted horrible, both my son and I couldn’t eat and my son just went to the play area. No accountability at all from the store and the excuse what an explanation of their steak maturing process and the number of days it takes. We left the steak there and still paid a full amount plus the “forced” mandatory service fee. That was the last day I set my foot at the establishment.
Helpful (0)
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Owen S
1 reviews | Active since Jan 2020
18 Mar 2026, 19:18
Crawdaddys Tzaneen
What an awful experience we had today with my son at Tzaneen Crawdaddys. I had pizza which was insanely good and my son had chips and a steak which smelled very offish and tasted horrible, both my son and I couldn’t eat and my son just went to the play area. No accountability at all from the store and the excuse what an explanation of their steak maturing process and the number of days it takes. We left the steak there and still paid a full amount plus the “forced” mandatory service fee. That was the last day I set my foot at the establishment.
0
Replies (0)LS
Lizelle S
1 reviews | Active since Jan 2020
15 Aug 2025, 20:23
Tzaneen Crawdaddys
We had a very bad experience with service with Crawdaddys in Tzaneen. We waited an hour and a half for food, then left. We paid our drinks, which were minimal as the waitress didn’t even come around. Terrible, terrible!!!!!!!!!
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Lizelle S
1 reviews | Active since Jan 2020
15 Aug 2025, 20:23
Tzaneen Crawdaddys
We had a very bad experience with service with Crawdaddys in Tzaneen. We waited an hour and a half for food, then left. We paid our drinks, which were minimal as the waitress didn’t even come around. Terrible, terrible!!!!!!!!!
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Replies (0)KS
Kathleen S
1 reviews | Active since Jan 2020
3 Aug 2025, 06:43
Crawdaddy's Menlyn Never again!
One of the worst restaurant experiences I’ve ever had. Crawdaddy’s Menlyn was an absolute disaster from start to finish. Food quality? Shocking. Value for money? Nonexistent. I could’ve made a better meal at home for less, and actually enjoyed it. The chef couldn’t even cook an egg, I had to send it back twice. Then I ordered a chicken salad and found squid mixed in with the chicken. Disgusting. No serviettes, meals came out at different times, and the tablecloth was sticky and filthy. By the time one person’s food arrived, the other’s was already cold. Completely unacceptable. I give my best at work every day to deliver excellent customer service. The fact that I can’t get basic decent service in my personal time is infuriating. This place has no standards. I won’t be back, and I wouldn’t recommend Crawdaddy’s to anyone. There are far better restaurants in the area. Do yourself a favour and go elsewhere.
Helpful (0)
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Kathleen S
1 reviews | Active since Jan 2020
3 Aug 2025, 06:43
Crawdaddy's Menlyn Never again!
One of the worst restaurant experiences I’ve ever had. Crawdaddy’s Menlyn was an absolute disaster from start to finish. Food quality? Shocking. Value for money? Nonexistent. I could’ve made a better meal at home for less, and actually enjoyed it. The chef couldn’t even cook an egg, I had to send it back twice. Then I ordered a chicken salad and found squid mixed in with the chicken. Disgusting. No serviettes, meals came out at different times, and the tablecloth was sticky and filthy. By the time one person’s food arrived, the other’s was already cold. Completely unacceptable. I give my best at work every day to deliver excellent customer service. The fact that I can’t get basic decent service in my personal time is infuriating. This place has no standards. I won’t be back, and I wouldn’t recommend Crawdaddy’s to anyone. There are far better restaurants in the area. Do yourself a favour and go elsewhere.
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Replies (0)JR
NF
Ndina F
1 reviews | Active since Jan 2020
5 Mar 2024, 15:07
Good customer service from owner
last week Thursday called crawdaddy's Brooklyn placed an order and my brother went to collect it, but he was charged a different amount from the amount I was told. the amount went over by R130. Called them to find out what had happened with the price and was told that the person who assisted me used an old menu and I was told to bring back the food so they can refund me, which I was not happy about as they have wasted my time and I was hungry. A few minutes later I was called back by a manager who spoke to the owner and the owner said they must refund me the difference as it is their mistake and not mine. I appreciate the owner's good customer service. Thank you.
Helpful (0)
|Replies (0)NF
Ndina F
1 reviews | Active since Jan 2020
5 Mar 2024, 15:07
Good customer service from owner
last week Thursday called crawdaddy's Brooklyn placed an order and my brother went to collect it, but he was charged a different amount from the amount I was told. the amount went over by R130. Called them to find out what had happened with the price and was told that the person who assisted me used an old menu and I was told to bring back the food so they can refund me, which I was not happy about as they have wasted my time and I was hungry. A few minutes later I was called back by a manager who spoke to the owner and the owner said they must refund me the difference as it is their mistake and not mine. I appreciate the owner's good customer service. Thank you.
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Replies (0)IS
Issie S
1 reviews | Active since Jan 2020
15 Feb 2024, 05:40
Crawdaddy's Brooklyn
Me and my husband went to Crawdaddy's in Brooklyn for Valentine's day and the service, food and atmosphere were exceptional. Our waiter was very professional and friendly and we really had a good time there. Thank you Cfrawdaddy's for a wonderful experience,
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Issie S
1 reviews | Active since Jan 2020
15 Feb 2024, 05:40
Crawdaddy's Brooklyn
Me and my husband went to Crawdaddy's in Brooklyn for Valentine's day and the service, food and atmosphere were exceptional. Our waiter was very professional and friendly and we really had a good time there. Thank you Cfrawdaddy's for a wonderful experience,
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Replies (0)JDV
Jan-David De Villiers
1 reviews | Active since Jan 2020
20 Jan 2024, 06:52
Crawdaddy’s Service Collapse
Crawdaddy’s in Waterglen in the East of Pretoria was always one of the best restaurants in the East. I have recently visited it twice and there has been a noticeable collapse in quality and service. Please take you money somewhere else, you will be much more satisfied. By the way, I expressed my dismay with the Manager, all I received was a grin.
Helpful (0)
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Jan-David De Villiers
1 reviews | Active since Jan 2020
20 Jan 2024, 06:52
Crawdaddy’s Service Collapse
Crawdaddy’s in Waterglen in the East of Pretoria was always one of the best restaurants in the East. I have recently visited it twice and there has been a noticeable collapse in quality and service. Please take you money somewhere else, you will be much more satisfied. By the way, I expressed my dismay with the Manager, all I received was a grin.
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Replies (0)RK
Robert K
1 reviews | Active since Jan 2020
24 Aug 2023, 15:34
Crawdaddy's
We have had a terrible experience with service and staff response to complaints. Co-owner, Rion, had no interest in addressing our complaint. Will avoid this establishment at all cost. this is the Brooklyn branch.
Helpful (0)
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Robert K
1 reviews | Active since Jan 2020
24 Aug 2023, 15:34
Crawdaddy's
We have had a terrible experience with service and staff response to complaints. Co-owner, Rion, had no interest in addressing our complaint. Will avoid this establishment at all cost. this is the Brooklyn branch.
0
Replies (0)