Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On 19 February 2018 at around 5:50 PM I received a call from a gentleman who claimed that he was from Telkom and that one of my Hauwei WiFi Router debit orders had not gone through and that he was calling to verify my details. He also claimed that they were not implying that I had not paid but there could have been something wrong with their system. The gentleman then claimed to have verified and corrected my details and that he would be sending me an email and sms to confirm the verification of the information. Later on when I read the email and sms I realised that I had been tricked into signing up for 2 products I knew nothing about. The guy actually lied about what he was doing and subscribed me for a product from Luno Credit Score (R55) and another one from DealDepot (R45). Now these values may seem to be not that much but that is a total of R100 that would have been stolen from my account without me knowing and they have separated the amounts so that they make sure I don’t get a notification when the amount goes off my account. Sneaky sorry excuse for a salesman!!!!! And who knows how many people he has done this to who didn’t notice the scam. Now when I called DealDepot I was told to call later because their system was offline and I was also told it was impossible to trace this guy because he was in the ‘sales department’. What does that even mean?. Firstly that explanation was HOGWASH because these calls are recorded so there is no way the will not be able to find out who gave me a call. I then immediately called Luno, the other company I was subscribe with and funny enough I was able to cancel BOTH these service products that I was signed up for. Now what is also alarming is that when I was sent confirmation of the cancelations, actually 4 products had been subscribed under my name, namely” · SafeBase Membership · Luno Membership · Halo Membership, and · DealDepot Membership I DID NOT sign up for these products and I believe that this guy is falsely and illegally signing up consumers to meet his sales targets. I really expect a response from this and I need assurance that my subscriptions have been canceled. And lastly, I am most definitely taking this up with the Consumer Protection South Africa. And I am also taking this up with HelloPeter. Kind Regards, Thembisa Blom
1 reviews | Active since Jan 2020
On 19 February 2018 at around 5:50 PM I received a call from a gentleman who claimed that he was from Telkom and that one of my Hauwei WiFi Router debit orders had not gone through and that he was calling to verify my details. He also claimed that they were not implying that I had not paid but there could have been something wrong with their system. The gentleman then claimed to have verified and corrected my details and that he would be sending me an email and sms to confirm the verification of the information. Later on when I read the email and sms I realised that I had been tricked into signing up for 2 products I knew nothing about. The guy actually lied about what he was doing and subscribed me for a product from Luno Credit Score (R55) and another one from DealDepot (R45). Now these values may seem to be not that much but that is a total of R100 that would have been stolen from my account without me knowing and they have separated the amounts so that they make sure I don’t get a notification when the amount goes off my account. Sneaky sorry excuse for a salesman!!!!! And who knows how many people he has done this to who didn’t notice the scam. Now when I called DealDepot I was told to call later because their system was offline and I was also told it was impossible to trace this guy because he was in the ‘sales department’. What does that even mean?. Firstly that explanation was HOGWASH because these calls are recorded so there is no way the will not be able to find out who gave me a call. I then immediately called Luno, the other company I was subscribe with and funny enough I was able to cancel BOTH these service products that I was signed up for. Now what is also alarming is that when I was sent confirmation of the cancelations, actually 4 products had been subscribed under my name, namely” · SafeBase Membership · Luno Membership · Halo Membership, and · DealDepot Membership I DID NOT sign up for these products and I believe that this guy is falsely and illegally signing up consumers to meet his sales targets. I really expect a response from this and I need assurance that my subscriptions have been canceled. And lastly, I am most definitely taking this up with the Consumer Protection South Africa. And I am also taking this up with HelloPeter. Kind Regards, Thembisa Blom
1 reviews | Active since Jan 2020
I would just like to extend my utter disgust in the way you people handle your business. On 29/08/2017 I received an sms on my phone stating: Welcome to Deal Depot - your portal to great value! Your username is DDE(cell number). Firstly, I did not apply for any of your services as I did not even know your corrupt company existed until I received this sms. Secondly: This phone contract belongs to my father and I have the phone with me in another city, so he has no access to the phone. Thirdly: My father phoned and cancelled this supposed subscription and was informed that my mother applied for this service (she also has no access to my phone at all) and you cannot give him anything proving that this service was activated. Fourthly: Now you tell my father that this cancellation will only take place in 21 days. I would hereby like to notify you that if you deduct any monies from any account for this service that we did not apply for, we will be taking you to court for fraud. I have already spoken to my lawyer about this situation.
1 reviews | Active since Jan 2020
I would just like to extend my utter disgust in the way you people handle your business. On 29/08/2017 I received an sms on my phone stating: Welcome to Deal Depot - your portal to great value! Your username is DDE(cell number). Firstly, I did not apply for any of your services as I did not even know your corrupt company existed until I received this sms. Secondly: This phone contract belongs to my father and I have the phone with me in another city, so he has no access to the phone. Thirdly: My father phoned and cancelled this supposed subscription and was informed that my mother applied for this service (she also has no access to my phone at all) and you cannot give him anything proving that this service was activated. Fourthly: Now you tell my father that this cancellation will only take place in 21 days. I would hereby like to notify you that if you deduct any monies from any account for this service that we did not apply for, we will be taking you to court for fraud. I have already spoken to my lawyer about this situation.
1 reviews | Active since Jan 2020
<p>I came across this place on the internet this morning. wow is the eggs cheap.</p> <p> </p> <p>I contacted the depot spoke to the owners wife, and she gave me prices and all the info I needed very nice lady. If I have a order for more than 30 dozen they can keep it out after I told her I will be collecting at Wonderboom</p> <p> </p> <p>Got my order ready, contacted again, spoke to a nice young lady, and there the excusses started. They can't keep it out, they only do it for surtain people and and and and.... I have to drive all the way from the East to the South almost an hours drive to get there and hope they have stock.</p> <p> </p> <p>After I was told they can keep it.</p> <p> </p> <p>I spoke to the owners wife again and while I was still busy talking to her she just said "ok bye" and put the phone down in my ear.</p> <p> </p> <p>I called back, spoke to the manager (the son) and told him how I was feeling about being a new client</p> <p> </p> <p>F@#%@#% all client service. He told me to relax and that it was Friday</p> <p> </p> <p>I told him that the service sucks and he just yelled in the back she just keeps going on and on and on.</p> <p> </p> <p>AND PUT THE PHONE DOWN.</p> <p> </p> <p>I understand that they have rules and regulations, but don't say one thing when someone calls and when they want to place an order say something else.</p> <p> </p> <p>I have a recording that will be posted shortly</p>
1 reviews | Active since Jan 2020
<p>I came across this place on the internet this morning. wow is the eggs cheap.</p> <p> </p> <p>I contacted the depot spoke to the owners wife, and she gave me prices and all the info I needed very nice lady. If I have a order for more than 30 dozen they can keep it out after I told her I will be collecting at Wonderboom</p> <p> </p> <p>Got my order ready, contacted again, spoke to a nice young lady, and there the excusses started. They can't keep it out, they only do it for surtain people and and and and.... I have to drive all the way from the East to the South almost an hours drive to get there and hope they have stock.</p> <p> </p> <p>After I was told they can keep it.</p> <p> </p> <p>I spoke to the owners wife again and while I was still busy talking to her she just said "ok bye" and put the phone down in my ear.</p> <p> </p> <p>I called back, spoke to the manager (the son) and told him how I was feeling about being a new client</p> <p> </p> <p>F@#%@#% all client service. He told me to relax and that it was Friday</p> <p> </p> <p>I told him that the service sucks and he just yelled in the back she just keeps going on and on and on.</p> <p> </p> <p>AND PUT THE PHONE DOWN.</p> <p> </p> <p>I understand that they have rules and regulations, but don't say one thing when someone calls and when they want to place an order say something else.</p> <p> </p> <p>I have a recording that will be posted shortly</p>
1 reviews | Active since Jan 2020
<p>I cancelled my "so called" contract with them on the 24th January 2017, but till to date they still deducting on my account. They said they will refund me in March but till to date the are debit orders but no refund. I called the call centre they can see my cancellation and my debit orders..</p> <p> </p> <p>This online mag is just B***. They just want to take money from us. R500 that am losing every month.</p> <p> </p> <p>I want my money back and please stop this debit orders. Because every month u use a different reference and my bank can't block this!!</p> <p> </p> <p> </p> <p>Safe base, mag zone
1 reviews | Active since Jan 2020
<p>I cancelled my "so called" contract with them on the 24th January 2017, but till to date they still deducting on my account. They said they will refund me in March but till to date the are debit orders but no refund. I called the call centre they can see my cancellation and my debit orders..</p> <p> </p> <p>This online mag is just B***. They just want to take money from us. R500 that am losing every month.</p> <p> </p> <p>I want my money back and please stop this debit orders. Because every month u use a different reference and my bank can't block this!!</p> <p> </p> <p> </p> <p>Safe base, mag zone
1 reviews | Active since Jan 2020
Hello, I need help. I want to cancel the debit order from Deal Depot. I do not know how they got my account details but they causing debts for me right now. Please help me.<br> the account number reflecting on my bank statement is : VN 10779983-2
1 reviews | Active since Jan 2020
Hello, I need help. I want to cancel the debit order from Deal Depot. I do not know how they got my account details but they causing debts for me right now. Please help me.<br> the account number reflecting on my bank statement is : VN 10779983-2
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