ND
Ningbo Deye Inverter Technology Co.,Ltd
Unclaimed Business
ND
Ningbo Deye Inverter Technology Co.,Ltd
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
May '25 - Apr '26
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
5(16.7%)
4(0%)
3(0%)
2(0%)
1(83.3%)
Frequently Asked Questions About Ningbo Deye Inverter Technology Co.,Ltd
Ningbo Deye Inverter Technology Co.,Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Ningbo Deye Inverter Technology Co.,Ltd across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Michael M
1 reviews | Active since Jan 2020
18 Mar 2026, 15:15
Poor Service from Ningbo Deye Inverter Technology
3yrs ago I bought a 10-year warranty 8 kWh DEYE solar system. In just 3 years the system batteries are defective and I'm as good as having no solar system. Thrice I've reached out to Deye: I reached out to service@deye.com.cn; deyersaservicejhb@deye.com.cn; wayne.hsu@deye.com.cn; market@deye.com.cn to no avail. I urge the public to be wary of this service provider. All smooth talk when selling you the service, but once you give them the sale, you are on your own. Avoid Deye at all cost; or you'll be in distress like me.
Helpful (0)
|Replies (0)MM
Michael M
1 reviews | Active since Jan 2020
18 Mar 2026, 15:15
Poor Service from Ningbo Deye Inverter Technology
3yrs ago I bought a 10-year warranty 8 kWh DEYE solar system. In just 3 years the system batteries are defective and I'm as good as having no solar system. Thrice I've reached out to Deye: I reached out to service@deye.com.cn; deyersaservicejhb@deye.com.cn; wayne.hsu@deye.com.cn; market@deye.com.cn to no avail. I urge the public to be wary of this service provider. All smooth talk when selling you the service, but once you give them the sale, you are on your own. Avoid Deye at all cost; or you'll be in distress like me.
0
Replies (0)MW
Marlon W
1 reviews | Active since Jan 2020
27 Nov 2025, 10:57
Zero assistance from Deye!!!
Absolute nightmare to deal with. Rude ‘after sales’ consultants and tech support staff. All we are trying to verify is to find whether a serial number on the inverter is legitimate. The unit was supp**** without warranty stickers. I have called at least 10 people and we keep on getting passed onto someone else. Absolutely ridiculous!!!
Helpful (0)
|Replies (0)MW
Marlon W
1 reviews | Active since Jan 2020
27 Nov 2025, 10:57
Zero assistance from Deye!!!
Absolute nightmare to deal with. Rude ‘after sales’ consultants and tech support staff. All we are trying to verify is to find whether a serial number on the inverter is legitimate. The unit was supp**** without warranty stickers. I have called at least 10 people and we keep on getting passed onto someone else. Absolutely ridiculous!!!
0
Replies (0)YP
Yolandie P
1 reviews | Active since Jan 2020
27 Nov 2025, 06:26
Deye Invertor fault not fixed
If I could give a lower score I would. My 8Kwh invertor was installed and within 2 month it gave a F20 error (hardware issue to do with the transformer). It was taken to Deye for repairs (took 2 weeks) only to come back without anything being fixed. Multiple people have the same issue and it was indicted to me that this is now a know issue with these invertors. It is costing me way more to have solar than just being on Eskom currently thanks to Deye.
Helpful (0)
|Replies (0)YP
Yolandie P
1 reviews | Active since Jan 2020
27 Nov 2025, 06:26
Deye Invertor fault not fixed
If I could give a lower score I would. My 8Kwh invertor was installed and within 2 month it gave a F20 error (hardware issue to do with the transformer). It was taken to Deye for repairs (took 2 weeks) only to come back without anything being fixed. Multiple people have the same issue and it was indicted to me that this is now a know issue with these invertors. It is costing me way more to have solar than just being on Eskom currently thanks to Deye.
0
Replies (0)HJvR
Hendrik Janse van Rensburg
1 reviews | Active since Jan 2020
27 Aug 2025, 09:55
Deye Kyalami repair center great service
I had my 8KW unit installed two and a half years before it developed a fault. I took it to the Kyalami repair center on a Monday, and by Wednesday, it was repaired and ready for collection—free of charge, thanks to the warranty still being valid.
Helpful (0)
|Replies (0)HJvR
Hendrik Janse van Rensburg
1 reviews | Active since Jan 2020
27 Aug 2025, 09:55
Deye Kyalami repair center great service
I had my 8KW unit installed two and a half years before it developed a fault. I took it to the Kyalami repair center on a Monday, and by Wednesday, it was repaired and ready for collection—free of charge, thanks to the warranty still being valid.
0
Replies (0)kD
koos D
1 reviews | Active since Jan 2020
20 Aug 2025, 17:33
Deye inverters
installed a 8 kw deye inverter in april 2025. Two months later a red screen reflect on system. As for this i was mot able to do any touch screens for settings. As i was promised that Deye company are the best and return policy is immediate if any problems. The installer took this inverter to supplier and now it can take up to 21 days. Deye inverter south africa was emailed with no response. Unfortunate for me i resides at town where there is still loadshedding everyday. This have impact on my work. Always reconsider on empty promises
Helpful (0)
|Replies (0)kD
koos D
1 reviews | Active since Jan 2020
20 Aug 2025, 17:33
Deye inverters
installed a 8 kw deye inverter in april 2025. Two months later a red screen reflect on system. As for this i was mot able to do any touch screens for settings. As i was promised that Deye company are the best and return policy is immediate if any problems. The installer took this inverter to supplier and now it can take up to 21 days. Deye inverter south africa was emailed with no response. Unfortunate for me i resides at town where there is still loadshedding everyday. This have impact on my work. Always reconsider on empty promises
0
Replies (0)TA
LM
Linda M
1 reviews | Active since Jan 2020
8 Aug 2024, 15:43
Deye Inverter looses functionality after extended power outage - does not power the house anymore... so useless.
I purchased and had a 5kw single fase Deye Inverter installed Sept 2023 - no Solar, just a single battery. There were some teething issues, but eventually it worked. After a serious power outage February this year it did not fully load the battery and did not 'see' the house - if it switched from Eskom Feed to Inverter there was no power in the house. The technician came and did something with ***** drivers opening up the unit and some settings and after that the battery charge showed 100% again and the inverter worked. Now after a serious outage two weeks ago I have the same issue - does not charge fully and if I switch from Eskom to inverter - no power. The installer says its not their fault or faulty equipment, its just how it works... I cannot believe that.. then Deye inverters are not the answer. They only work while the battery has power... after that they need expert TLC at a cost of R500 per hour.
Helpful (0)
|Replies (0)LM
Linda M
1 reviews | Active since Jan 2020
8 Aug 2024, 15:43
Deye Inverter looses functionality after extended power outage - does not power the house anymore... so useless.
I purchased and had a 5kw single fase Deye Inverter installed Sept 2023 - no Solar, just a single battery. There were some teething issues, but eventually it worked. After a serious power outage February this year it did not fully load the battery and did not 'see' the house - if it switched from Eskom Feed to Inverter there was no power in the house. The technician came and did something with ***** drivers opening up the unit and some settings and after that the battery charge showed 100% again and the inverter worked. Now after a serious outage two weeks ago I have the same issue - does not charge fully and if I switch from Eskom to inverter - no power. The installer says its not their fault or faulty equipment, its just how it works... I cannot believe that.. then Deye inverters are not the answer. They only work while the battery has power... after that they need expert TLC at a cost of R500 per hour.
0
Replies (0)BJ
Brian J
1 reviews | Active since Jan 2020
21 Jun 2024, 04:09
DEYE Invertors RFI
Deye invertors are made in the same factory as Sunsynk. They radiate a huge amount of RADIO FREQUENCY INTERFERENCE every 30kHz across the specrum using the solar panel DC wires as transmit antenna. Before buying any chinese manufactured invertor request a written guarantee from the seller that the unit does not radiate RFI which is ******* according to SA law. Invertors are not radios and should not interfere with radio, wifi, cellular or any other legitimate communications.
Helpful (0)
|Replies (0)BJ
Brian J
1 reviews | Active since Jan 2020
21 Jun 2024, 04:09
DEYE Invertors RFI
Deye invertors are made in the same factory as Sunsynk. They radiate a huge amount of RADIO FREQUENCY INTERFERENCE every 30kHz across the specrum using the solar panel DC wires as transmit antenna. Before buying any chinese manufactured invertor request a written guarantee from the seller that the unit does not radiate RFI which is ******* according to SA law. Invertors are not radios and should not interfere with radio, wifi, cellular or any other legitimate communications.
0
Replies (0)