DQ
Dont Q
Unclaimed Business
DQ
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFO
Francoise O
1 reviews | Active since Jan 2020
28 Jan 2020, 14:12
Total lack of service by Don't-Q
In April last year I approached a company called Don't Q as I needed to get my husband's unabridged birth certificate. I was assisted by a lady by the name of Mirriam Skosana, I expressed the difficulties I had been having with Home Affairs and she immediately assured me that they would have no problem getting me the document and that it would just take a couple of days, she then asked me to make a payment of R950, which I did without hesitation as her confidence had convinced me that I was in good hands. I gave her all the relevant documents as well as receipts of payments made to Home Affairs, yet she sent me all the same documents to fill in again. Anyway I did every thing I could to facilitate the process yet they failed to deliver and still I wait!!! I was patient knowing that Home Affairs are quite something to deal with, however I would have thought that with their contacts and experience as well as the speed with which they asked for payment, that they would be able to deliver, yet here I still am waiting for the service that I paid for!!!
Helpful (0)
|Replies (0)FO
Francoise O
1 reviews | Active since Jan 2020
28 Jan 2020, 14:12
Total lack of service by Don't-Q
In April last year I approached a company called Don't Q as I needed to get my husband's unabridged birth certificate. I was assisted by a lady by the name of Mirriam Skosana, I expressed the difficulties I had been having with Home Affairs and she immediately assured me that they would have no problem getting me the document and that it would just take a couple of days, she then asked me to make a payment of R950, which I did without hesitation as her confidence had convinced me that I was in good hands. I gave her all the relevant documents as well as receipts of payments made to Home Affairs, yet she sent me all the same documents to fill in again. Anyway I did every thing I could to facilitate the process yet they failed to deliver and still I wait!!! I was patient knowing that Home Affairs are quite something to deal with, however I would have thought that with their contacts and experience as well as the speed with which they asked for payment, that they would be able to deliver, yet here I still am waiting for the service that I paid for!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Apr 2019, 11:37
Dont Q, who are you kidding
After having forked out over R1000 for my drivers licence renewal, I sms the number provided DLCA, 3 weeks ago I receive a response the my licence has been produced. After 2 weeks and 5 phone calls to the useless back office staff at Dont Q, and multiple reassurances that I will be called back and given a status up date, I am jet to receive any feedback as to where my drivers licence is after having been produced 3 weeks ago. The reason we paid for a service is to get service nor to be thrown into a black hole and left in the dark. This service lacks service, stay away and save your money !
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Apr 2019, 11:37
Dont Q, who are you kidding
After having forked out over R1000 for my drivers licence renewal, I sms the number provided DLCA, 3 weeks ago I receive a response the my licence has been produced. After 2 weeks and 5 phone calls to the useless back office staff at Dont Q, and multiple reassurances that I will be called back and given a status up date, I am jet to receive any feedback as to where my drivers licence is after having been produced 3 weeks ago. The reason we paid for a service is to get service nor to be thrown into a black hole and left in the dark. This service lacks service, stay away and save your money !
0
Replies (0)HS
Helga S
1 reviews | Active since Jan 2020
23 Nov 2018, 08:16
DontQ 5-star service
Truly amazing service! I got an immediate response to my first email query (from Mirriam at DontQ). I then sent in an application to DontQ for a copy of a birth certificate the following day. Within one week, I received an SMS from Home Affairs to say that the certificate was ready. And the certificate was at the DontQ offices for collection within another 3 days. So, in total, from application to receipt of the birth certificate was about (a record) one and a half weeks.
Helpful (0)
|Replies (0)HS
Helga S
1 reviews | Active since Jan 2020
23 Nov 2018, 08:16
DontQ 5-star service
Truly amazing service! I got an immediate response to my first email query (from Mirriam at DontQ). I then sent in an application to DontQ for a copy of a birth certificate the following day. Within one week, I received an SMS from Home Affairs to say that the certificate was ready. And the certificate was at the DontQ offices for collection within another 3 days. So, in total, from application to receipt of the birth certificate was about (a record) one and a half weeks.
0
Replies (0)IP
Irene P
1 reviews | Active since Jan 2020
3 Jul 2015, 10:51
Pay us so you can Q!!!
Two weeks after submitting my online application to this company and paying the required fee I still had received no correspondence from them. After phoning them I was given an appointment at the wrong place. After rescheduling a second time I was given incorrect information and there was no one to meet me for my scheduled appointment. In the end I payed this company R910 to sit in a que for 3 hours myself! DO NOT USE THIS SERVICE UNLESS YOU WISH TO WASTE YOUR TIME AND MONEY!!!!!
Helpful (0)
|Replies (0)IP
Irene P
1 reviews | Active since Jan 2020
3 Jul 2015, 10:51
Pay us so you can Q!!!
Two weeks after submitting my online application to this company and paying the required fee I still had received no correspondence from them. After phoning them I was given an appointment at the wrong place. After rescheduling a second time I was given incorrect information and there was no one to meet me for my scheduled appointment. In the end I payed this company R910 to sit in a que for 3 hours myself! DO NOT USE THIS SERVICE UNLESS YOU WISH TO WASTE YOUR TIME AND MONEY!!!!!
0
Replies (0)RG
Ryan G
1 reviews | Active since Jan 2020
29 Jan 2015, 17:46
I have not received my Birth certificate
Their website, and Mirriam said that my unabridged birth certificate would be delivered in 4 to 6 weeks and it's now been 13 weeks, every time I call they give me an excuse so now I have given up and will ask for my money back but there is nothing I can do about getting my certificate and I don't think this will even help, I just hope this will stop other people using this company.
Helpful (0)
|Replies (0)RG
Ryan G
1 reviews | Active since Jan 2020
29 Jan 2015, 17:46
I have not received my Birth certificate
Their website, and Mirriam said that my unabridged birth certificate would be delivered in 4 to 6 weeks and it's now been 13 weeks, every time I call they give me an excuse so now I have given up and will ask for my money back but there is nothing I can do about getting my certificate and I don't think this will even help, I just hope this will stop other people using this company.
0
Replies (0)