Eazi Real Estate
Verified Business
|4.8|109 Reviews (last 12 months)|Responds in 2h 46m
Eazi Real Estate
Verified Business
|4.8
109 Reviews (last 12 months)
Responds in 2h 46m
Rated in:
Scores reflect the Overall AI Score for each category
Eazi Real Estate
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Eazi Real Estate is widely praised for its transparent fixed-fee model, dashboard updates, and named agents who guide sellers and buyers through fast, smooth transactions. While the majority of clients describe stress-free sales completed in days or weeks, a minority report serious post-sale disputes around disclosures, defects, and agents disengaging once commission is secured.
Replied to 100% of negative reviews
Reply time on negative reviews: 7h 5m
TrustIndex
10
Perfect Score
Ranking
#2
in Estate Agents
Reply Time
2h 46m
NPS Score
87
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 7h 5m
Sep '25 - Aug '26
Based on recent customer reviews, Eazi Real Estate is widely praised for its transparent fixed-fee model, dashboard updates, and named agents who guide sellers and buyers through fast, smooth transactions. While the majority of clients describe stress-free sales completed in days or weeks, a minority report serious post-sale disputes around disclosures, defects, and agents disengaging once commission is secured.
Eazi Real Estate's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Clients repeatedly name agents like Paula, Wendy, Lee-Anne, Ricardo, Karen, Celia, and Monica, describing them as professional, patient, and going the extra mile. Many say agents made stressful processes feel effortless and recommend them by name.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Eazy real estate and Paula van Rensburg is the best in the business I have now sold 2 properties through her and the service level is unheard of, quality Marketing, continues and clear communication and super state of the art system where you can track the action of your listing. They made this journey so much less stressful than what it actually is. Thank you Paula and Eazi
1 reviews | Active since May 2026
Eazy real estate and Paula van Rensburg is the best in the business I have now sold 2 properties through her and the service level is unheard of, quality Marketing, continues and clear communication and super state of the art system where you can track the action of your listing. They made this journey so much less stressful than what it actually is. Thank you Paula and Eazi
1 reviews | Active since Nov 2025
Paul Van Rensburg is by far the best agent I have ever worked with! Professional, kind, supportive and knowledgeable. And the platform is exceptionally user friendly. I would recommend both Paula and Eazi to anyone looking to buy! This is my second property I have been blessed enough to purchase via Paula and Eazi and I will most certainly only use both again.
1 reviews | Active since Nov 2025
Paul Van Rensburg is by far the best agent I have ever worked with! Professional, kind, supportive and knowledgeable. And the platform is exceptionally user friendly. I would recommend both Paula and Eazi to anyone looking to buy! This is my second property I have been blessed enough to purchase via Paula and Eazi and I will most certainly only use both again.
1 reviews | Active since Jun 2021
Kim Braaf was our agent. And our experience was amazing from start to finish. I requested to view the property on the 29th November 2025 and the next day we viewed the property. Kim was a great help in convincing my husband the house was a good choice because he was slightly hesitant. I will always be appreciative for that. By the 1st December we put an offer and it was accepted the next day. The process was very quick and smooth and Kim was very professional and transparent with everything. We moved in to the house first week of March 2026 and even my husband admits this was a good buy 😂, post sale Kim still took the initiative to assist with minor challenges we had and did above her expected services. She is amazing .
1 reviews | Active since Jun 2021
Kim Braaf was our agent. And our experience was amazing from start to finish. I requested to view the property on the 29th November 2025 and the next day we viewed the property. Kim was a great help in convincing my husband the house was a good choice because he was slightly hesitant. I will always be appreciative for that. By the 1st December we put an offer and it was accepted the next day. The process was very quick and smooth and Kim was very professional and transparent with everything. We moved in to the house first week of March 2026 and even my husband admits this was a good buy 😂, post sale Kim still took the initiative to assist with minor challenges we had and did above her expected services. She is amazing .
1 reviews | Active since Mar 2026
I had a mixed experience with Herman from Eazi Real Estate. Initially, he was helpful and responsive throughout the viewing and offer process. However, the experience changed drastically once the sale was finalised. Several issues came to light within days of handover: 1. We identified lifting floors within 12 days of moving in. Although the agent verbally acknowledged the issue at the time, he later denied the interaction when I raised it formally. 2. The brand-new built-in oven was missing all internal racks and the seller refused to replace or pay for part of the R640 cost. 3. Only a single key and remote was provided for all doors including Trellidoors and electric entrance gate, leaving us with a R2000 security cost. When we attempted to resolve these reasonably, the agent shifted entirely to protecting the seller’s interests, ignoring previous verbal assurances. Advice to future buyers: Do not rely on verbal agreements or the perceived "helpfulness" of the agent. Document every single observation—no matter how small—via email or WhatsApp immediately. Ensure you open every appliance and check every key before signing off, as the support ends the moment the commission is secured.
1 reviews | Active since Mar 2026
I had a mixed experience with Herman from Eazi Real Estate. Initially, he was helpful and responsive throughout the viewing and offer process. However, the experience changed drastically once the sale was finalised. Several issues came to light within days of handover: 1. We identified lifting floors within 12 days of moving in. Although the agent verbally acknowledged the issue at the time, he later denied the interaction when I raised it formally. 2. The brand-new built-in oven was missing all internal racks and the seller refused to replace or pay for part of the R640 cost. 3. Only a single key and remote was provided for all doors including Trellidoors and electric entrance gate, leaving us with a R2000 security cost. When we attempted to resolve these reasonably, the agent shifted entirely to protecting the seller’s interests, ignoring previous verbal assurances. Advice to future buyers: Do not rely on verbal agreements or the perceived "helpfulness" of the agent. Document every single observation—no matter how small—via email or WhatsApp immediately. Ensure you open every appliance and check every key before signing off, as the support ends the moment the commission is secured.
Eazi Real Estate scores 4.3 out of 5 on Hellopeter's AI analysis of service quality in Estate Agents, compared to the Estate Agents industry average of 3.1. Their strongest theme is Agent Quality (4.4); their weakest is Trust & Transparency (4.1). The top AI-rated Estate Agents business on Hellopeter is Eazi Real Estate (4.3). How is the AI Score calculated? →
Eazi Real Estate has a TrustIndex of 10 out of 10 on Hellopeter, based on 109 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 7 hours 5 min. Hellopeter has tracked Eazi Real Estate across 745 total reviews. How is the TrustIndex calculated? →