Exact Match Fragrances
Unclaimed Business
|1|10 Reviews (last 12 months)|This business does not respond to reviews
Exact Match Fragrances
Unclaimed Business
|1
10 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Exact Match Fragrances is facing serious customer experience concerns centred on undelivered orders and unresponsive communication. A recurring theme is customers paying for fragrances, often via Payfast or Facebook ordering, and receiving nothing or incomplete parcels weeks or months later. Customers consistently mention difficulty reaching the business, lack of order confirmation, and feelings of being defrauded. Several reviewers reference wider social media complaints and call for legal or regulatory intervention, signalling a deeply eroded trust in the brand's fulfilment and accountability.
Performance(last 12 months):
Trustindex Rating
2TrustIndex
2
Review Distribution
1|10 Reviews
Jul '25 - Jun '26
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
SR
Sobashni R
1 reviews | Active since Jan 2020
11 Sept 2025, 07:33
Do not buy from Exact Match Fragrances
Please do not buy from these people. They are *****s and I paid 1 month ago. Still no delivery. You can also check on Facebook. They gave ****med 100s of people into paying and no delivery.
Helpful (0)
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Sobashni R
1 reviews | Active since Jan 2020
11 Sept 2025, 07:33
Do not buy from Exact Match Fragrances
Please do not buy from these people. They are *****s and I paid 1 month ago. Still no delivery. You can also check on Facebook. They gave ****med 100s of people into paying and no delivery.
0
Replies (0)GM
KW
Karl W
1 reviews | Active since Jan 2020
21 Aug 2025, 11:16
No delivery from Exact Match Fragrances
Placed an order and paid via Payfast but nothing delivered. Extremely difficult to communicate with and they seldom respond. I have now accepted that I have been ****med out of R359
Helpful (0)
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SHERYLEE W
1 reviews | Active since Jan 2020
20 Aug 2025, 11:52
HIGHLY DISAPPOINTED WITH EXACT MATCH FRAGRANCES
So, talk about disappointed!!!! I placed an order through Facebook (Mistake) on the 1st of August. I ordered 4 x Bottles of fragrance at R50 each plus R49 for delivery (Not door to door). I received that parcel today (20th) and firstly the box is plain, there is no note inside and there are only 3 x Bottles of fragrance and 2 are the same. So, l basically didn't receive 2 of the perfumes l ordered. I am so bothered by these ****mers, esp. on Facebook. It's not like l am rolling in the money. Please don't even think about buying from these people. I am very disappointed. There are no details, so l cannot contact them.
Helpful (0)
|Replies (0)SW
SHERYLEE W
1 reviews | Active since Jan 2020
20 Aug 2025, 11:52
HIGHLY DISAPPOINTED WITH EXACT MATCH FRAGRANCES
So, talk about disappointed!!!! I placed an order through Facebook (Mistake) on the 1st of August. I ordered 4 x Bottles of fragrance at R50 each plus R49 for delivery (Not door to door). I received that parcel today (20th) and firstly the box is plain, there is no note inside and there are only 3 x Bottles of fragrance and 2 are the same. So, l basically didn't receive 2 of the perfumes l ordered. I am so bothered by these ****mers, esp. on Facebook. It's not like l am rolling in the money. Please don't even think about buying from these people. I am very disappointed. There are no details, so l cannot contact them.
0
Replies (0)SR
PK
Phillip K
1 reviews | Active since Jan 2020
18 Aug 2025, 23:25
**** please don't buy from them
They are about complete **** they fast to take your money but no product, I have placed my order on the 12th of August already and up to date not even a confirmation message I have tried to make contact but no luck don't use this business its ****
Helpful (0)
|Replies (0)PK
Phillip K
1 reviews | Active since Jan 2020
18 Aug 2025, 23:25
**** please don't buy from them
They are about complete **** they fast to take your money but no product, I have placed my order on the 12th of August already and up to date not even a confirmation message I have tried to make contact but no luck don't use this business its ****
0
Replies (0)EM