EP
Extreme Pools
Claimed Business
EP
Extreme Pools
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Review Distribution
2|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Frequently Asked Questions About Extreme Pools
Extreme Pools has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Extreme Pools across 59 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
9 Oct 2025, 10:33
No after sales service. You're left on your own. No guarantee.
John and his team seem to know what they're doing, but I give him a zero rating on his after sales service. For the single woman or the customer who is looking for a company who offers professional, all round service and customer care, this is definitely not the company for you!. No feedback when I asked advice. Once he receives his money, he is nowhere to be seen!. You are on your own to suss it out. No follow up service, zero clientele assistance when you a have a problem or question to ask. He does not answer his phone!. And that's a NO NO with me, because if 6 months down the line there's a problem, this company won't assist you. You're on your own. PS. Also, now the pool pole is faulty, but no answer from John!.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Oct 2025, 10:33
No after sales service. You're left on your own. No guarantee.
John and his team seem to know what they're doing, but I give him a zero rating on his after sales service. For the single woman or the customer who is looking for a company who offers professional, all round service and customer care, this is definitely not the company for you!. No feedback when I asked advice. Once he receives his money, he is nowhere to be seen!. You are on your own to suss it out. No follow up service, zero clientele assistance when you a have a problem or question to ask. He does not answer his phone!. And that's a NO NO with me, because if 6 months down the line there's a problem, this company won't assist you. You're on your own. PS. Also, now the pool pole is faulty, but no answer from John!.
0
Replies (0)MJ
Michelle J
1 reviews | Active since Jan 2020
18 Nov 2024, 08:28
Extremely Satisfied client
I'm thrilled with the exceptional service I received from Extreme Pools - John Lubbe! John's extensive knowledge and expertise shines through in his work. He installed a stunning 8x3m fiberglass pool in just 4 days, meeting the timeline as promised. The quality of workmanship is top-notch, and I'm thoroughly enjoying my new pool. What impressed me most was John's professionalism and integrity - no upfront deposit required, and he delivered on every promise. I highly recommend Extreme Pools to anyone seeking reliable and outstanding service. John is indeed a man of his word!
Helpful (0)
|Replies (0)MJ
Michelle J
1 reviews | Active since Jan 2020
18 Nov 2024, 08:28
Extremely Satisfied client
I'm thrilled with the exceptional service I received from Extreme Pools - John Lubbe! John's extensive knowledge and expertise shines through in his work. He installed a stunning 8x3m fiberglass pool in just 4 days, meeting the timeline as promised. The quality of workmanship is top-notch, and I'm thoroughly enjoying my new pool. What impressed me most was John's professionalism and integrity - no upfront deposit required, and he delivered on every promise. I highly recommend Extreme Pools to anyone seeking reliable and outstanding service. John is indeed a man of his word!
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Replies (0)RP
AS
Alisha S
1 reviews | Active since Jan 2020
30 Apr 2024, 17:48
Satisfied to the Extreme
Thank you John, Morne' and team. I am extremely satisfied with your work and customer service. I will recommend anyone interested in installing a pool to make use of your company. You guys made installing a pool as easy as a walk in the park!!!
Helpful (0)
|Replies (0)AS
Alisha S
1 reviews | Active since Jan 2020
30 Apr 2024, 17:48
Satisfied to the Extreme
Thank you John, Morne' and team. I am extremely satisfied with your work and customer service. I will recommend anyone interested in installing a pool to make use of your company. You guys made installing a pool as easy as a walk in the park!!!
0
Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
16 Apr 2024, 19:48
Non responsive
Stay far away from this company. Nearly 4 years after the my fibreglass pool installation and I’m still left with a sub standard product where holes , chips and spider cracks formed in my pool 2 weeks after installation. John’s supplier Pools4Us has been liquidated and my balance of my 10 year warranty GONE !!!!. In May of 2023 John contacted me to rectify all the issues with the pool if I remove all my 1 star reviews of Extreme Pools. That was the last I heard from him. I’ve said it before in my previous reviews of Extreme Pools that John takes no accountability for his work….this whole ordeal is proof of that. STAY CLEAR OF THIS ONE MAN SHOW OF A COMPANY!!!
Helpful (0)
|Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
16 Apr 2024, 19:48
Non responsive
Stay far away from this company. Nearly 4 years after the my fibreglass pool installation and I’m still left with a sub standard product where holes , chips and spider cracks formed in my pool 2 weeks after installation. John’s supplier Pools4Us has been liquidated and my balance of my 10 year warranty GONE !!!!. In May of 2023 John contacted me to rectify all the issues with the pool if I remove all my 1 star reviews of Extreme Pools. That was the last I heard from him. I’ve said it before in my previous reviews of Extreme Pools that John takes no accountability for his work….this whole ordeal is proof of that. STAY CLEAR OF THIS ONE MAN SHOW OF A COMPANY!!!
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Replies (0)SG
Stewart G
1 reviews | Active since Jan 2020
28 Mar 2024, 16:24
Stewart George
Rating.......15 out of 10, Thanks to John and team for the professional way you handled the installation of my new pool. Work was done VERY neatly and on time, surprisingly quicker than expected. Extreme pools are highly recommended for your pool installation, please try out this company for your pool installation....you won't be sorry.....Foreman is ALWAYS on site supervising the crew and they are productivity busy.
Helpful (0)
|Replies (0)SG
Stewart G
1 reviews | Active since Jan 2020
28 Mar 2024, 16:24
Stewart George
Rating.......15 out of 10, Thanks to John and team for the professional way you handled the installation of my new pool. Work was done VERY neatly and on time, surprisingly quicker than expected. Extreme pools are highly recommended for your pool installation, please try out this company for your pool installation....you won't be sorry.....Foreman is ALWAYS on site supervising the crew and they are productivity busy.
0
Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
16 Mar 2024, 11:32
Stay far away from this company !!!
Stay away from this company. Nearly 4 years on and still I’m left with a fibreglass pool that is chipped , cracked and has holes in it. Issues started arsing 2 weeks after installation in August 2020. The supplier the shell was purchased from by Extreme Pools has been liquidated and my 10 year warranty is now null and void. John has made contact with me in May 2023 to fix my issues with the pool and the last comms from him was in June 2023. He mentioned he would drain my pool and fix the chips , holes and cracks if I remove all the 1 star reviews on hello Peter. To date there was no attempt from John to fix my pool. I will now have to pay a “ REPUTABLE “ company to reline my pool. Stay far, far , far away from this company !!!!!
Helpful (0)
|Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
16 Mar 2024, 11:32
Stay far away from this company !!!
Stay away from this company. Nearly 4 years on and still I’m left with a fibreglass pool that is chipped , cracked and has holes in it. Issues started arsing 2 weeks after installation in August 2020. The supplier the shell was purchased from by Extreme Pools has been liquidated and my 10 year warranty is now null and void. John has made contact with me in May 2023 to fix my issues with the pool and the last comms from him was in June 2023. He mentioned he would drain my pool and fix the chips , holes and cracks if I remove all the 1 star reviews on hello Peter. To date there was no attempt from John to fix my pool. I will now have to pay a “ REPUTABLE “ company to reline my pool. Stay far, far , far away from this company !!!!!
0
Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
27 Feb 2024, 20:51
Stay clear of this company !!!!
Following up on my last review on Extreme Pools from June 2022 regarding the poor quality fibreglass pool that was installed at my property in August 2020. Nearly 4 years later and still I have a pool that is chipped , cracked and has holes. John called me up in May 2023 and discussed with me the fixing of the issues with my pool. He mentioned he will fix all my issues pertaining to the pool by draining the pool and fixing the spider cracks and holes on the pools steps and floor. This of course came with a request from John that if he fixes the pool I would then remove my 1 star reviews of Extreme Pools on Hello Peter. I agreed however the last comms from John was in June 2023 and nearly 9 months later I still have the mess of a pool that he left me with almost 4 years ago. I’ve decided to cut all ties with Extreme Pools and pay a “REPUTABLE” company to reline my pool that started chipping , cracking and forming holes just 2 weeks after installation.
Helpful (0)
|Replies (0)CZ
Craig Z
1 reviews | Active since Jan 2020
27 Feb 2024, 20:51
Stay clear of this company !!!!
Following up on my last review on Extreme Pools from June 2022 regarding the poor quality fibreglass pool that was installed at my property in August 2020. Nearly 4 years later and still I have a pool that is chipped , cracked and has holes. John called me up in May 2023 and discussed with me the fixing of the issues with my pool. He mentioned he will fix all my issues pertaining to the pool by draining the pool and fixing the spider cracks and holes on the pools steps and floor. This of course came with a request from John that if he fixes the pool I would then remove my 1 star reviews of Extreme Pools on Hello Peter. I agreed however the last comms from John was in June 2023 and nearly 9 months later I still have the mess of a pool that he left me with almost 4 years ago. I’ve decided to cut all ties with Extreme Pools and pay a “REPUTABLE” company to reline my pool that started chipping , cracking and forming holes just 2 weeks after installation.
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Replies (0)