Grand Prix Models
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Grand Prix Models has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Grand Prix Models across 27 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Terrible service, please be careful... After purchasing a RC Land Rover Defender crawler in 2023 for a substantial price the car almost broke immediately (gears). It has since been back to Grand Prix models 3 times (each time at a cost to repair). It has been in their "workshop" since last January (1 year) and they keep telling me the parts are on their way. There has been no updates or feedback from the shop and they were happy to take my money for the repair. I know this unit has issues as we have seen other people bringing their units in for repair yet they continue to sell them en mass.
1 reviews | Active since Jan 2020
Terrible service, please be careful... After purchasing a RC Land Rover Defender crawler in 2023 for a substantial price the car almost broke immediately (gears). It has since been back to Grand Prix models 3 times (each time at a cost to repair). It has been in their "workshop" since last January (1 year) and they keep telling me the parts are on their way. There has been no updates or feedback from the shop and they were happy to take my money for the repair. I know this unit has issues as we have seen other people bringing their units in for repair yet they continue to sell them en mass.
1 reviews | Active since Jan 2020
After making the 30 minute drive for a few cans of paint, the price was higher in the store than it was online, when i asked about it i was told that i would have to pay the higher in-store price. The owner also didn't seem to care about the issue. The lower website price is already higher than any other hobby shop in the country and considering the in-store price, it just reaches madness. I've spent lots of money here in the last 10 years, but I will rather take my business elsewhere if this is the way things are.
1 reviews | Active since Jan 2020
After making the 30 minute drive for a few cans of paint, the price was higher in the store than it was online, when i asked about it i was told that i would have to pay the higher in-store price. The owner also didn't seem to care about the issue. The lower website price is already higher than any other hobby shop in the country and considering the in-store price, it just reaches madness. I've spent lots of money here in the last 10 years, but I will rather take my business elsewhere if this is the way things are.
1 reviews | Active since Jan 2020
My son bought a drone, when we played with then drone the engine had a default and crashed into the floor. We returned it asking for a refund or they should fix it. Because the fault is on their side selling faulty drone with mechanical problems. This was Dec 2024 and it's now Feb 202t and they still didn't refund or fix their mechanical problems.
1 reviews | Active since Jan 2020
My son bought a drone, when we played with then drone the engine had a default and crashed into the floor. We returned it asking for a refund or they should fix it. Because the fault is on their side selling faulty drone with mechanical problems. This was Dec 2024 and it's now Feb 202t and they still didn't refund or fix their mechanical problems.
1 reviews | Active since Jan 2020
NEVER EVER GO THERE If I could have not given a star I would have. Bought a Christmas train set last year February for the grandkids at cost of R2895.00, tested when I got home and worked fine, packed away and at christmas took it out, set up under the tree and does not work. Took it back and get told sorry only a 7 day guarantee (which they do not tell you when you purchase the train) and we cannot do anything for you. After arguing they finally relent to test the train, three weeks later get a call - Sorry it is not the transponder which is covered under a warranty apparently but the train itself which is not covered under a warranty. To send it back to the manufacturer will cost R5000 or you can come in and buy another train. I will never go back there again as I am now sitting with a train set that I cannot use and I will never ever refer anyone to go there and I will put this up on all social platforms that I can
1 reviews | Active since Jan 2020
NEVER EVER GO THERE If I could have not given a star I would have. Bought a Christmas train set last year February for the grandkids at cost of R2895.00, tested when I got home and worked fine, packed away and at christmas took it out, set up under the tree and does not work. Took it back and get told sorry only a 7 day guarantee (which they do not tell you when you purchase the train) and we cannot do anything for you. After arguing they finally relent to test the train, three weeks later get a call - Sorry it is not the transponder which is covered under a warranty apparently but the train itself which is not covered under a warranty. To send it back to the manufacturer will cost R5000 or you can come in and buy another train. I will never go back there again as I am now sitting with a train set that I cannot use and I will never ever refer anyone to go there and I will put this up on all social platforms that I can
1 reviews | Active since Jan 2020
wow what a fantastic store, if you want excellent service and any model you are looking for they are the store, well done Michael for the all the help in getting me the BMW 1250 GS 1:12 model motorcycle
1 reviews | Active since Jan 2020
wow what a fantastic store, if you want excellent service and any model you are looking for they are the store, well done Michael for the all the help in getting me the BMW 1250 GS 1:12 model motorcycle
1 reviews | Active since Jan 2020
Purchased an RC from these folks for my son's 9th birthday and it only worked for 3 days. Took the RC back and was told that they would need to order parts, contradicting the counter salesman who recommended that I purchase this particular model as they had ample spares. Its been 2 weeks now and I called to find out what is happening, spoke to the owner and I insisted an "Out of Box" failure exchange for a new unit as the unit was not even 4 days old, his reply is a simple "no". He was rude on the phone and said I must wait until the parts arrive which he had no ETA for. The first & last time I purchase from this store.
1 reviews | Active since Jan 2020
Purchased an RC from these folks for my son's 9th birthday and it only worked for 3 days. Took the RC back and was told that they would need to order parts, contradicting the counter salesman who recommended that I purchase this particular model as they had ample spares. Its been 2 weeks now and I called to find out what is happening, spoke to the owner and I insisted an "Out of Box" failure exchange for a new unit as the unit was not even 4 days old, his reply is a simple "no". He was rude on the phone and said I must wait until the parts arrive which he had no ETA for. The first & last time I purchase from this store.
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