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Guanoboost
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCB
Cheryse B
1 reviews | Active since Jan 2020
12 Aug 2024, 13:10
Pathetic customer service. NO PRODUCT received or communication
I do not have a problem with the prodcut itself, that that I would rave and give 300 stars, but the customer service does not match the product. I paid for a repeat subscription on the 28th of June and have not received my new products, I have emailed over and over with no reply and I am not just fed up. It was R782 and at this stage I feel like it was ******.
Helpful (0)
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Cheryse B
1 reviews | Active since Jan 2020
12 Aug 2024, 13:10
Pathetic customer service. NO PRODUCT received or communication
I do not have a problem with the prodcut itself, that that I would rave and give 300 stars, but the customer service does not match the product. I paid for a repeat subscription on the 28th of June and have not received my new products, I have emailed over and over with no reply and I am not just fed up. It was R782 and at this stage I feel like it was ******.
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Brent R
1 reviews | Active since Jan 2020
5 Oct 2023, 08:55
1 month delivery wait
Such poor customer service! I've been waiting for over a month for my order to be completed. Ordered a "Combo" deal and only 1 half of the combo arrived.......2 weeks later than the claimed next day delivery. Finally got hold a very annoyed person in their warehouse who told me that the orders had been delayed due to Manufacturing delays outside of the county but promised a delivery the following week. No communication about delays or expected delivery dates whatsoever, only more advertising spam selling the same combos. Dismal customer service........refund me or deliver my goods!
Helpful (0)
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Brent R
1 reviews | Active since Jan 2020
5 Oct 2023, 08:55
1 month delivery wait
Such poor customer service! I've been waiting for over a month for my order to be completed. Ordered a "Combo" deal and only 1 half of the combo arrived.......2 weeks later than the claimed next day delivery. Finally got hold a very annoyed person in their warehouse who told me that the orders had been delayed due to Manufacturing delays outside of the county but promised a delivery the following week. No communication about delays or expected delivery dates whatsoever, only more advertising spam selling the same combos. Dismal customer service........refund me or deliver my goods!
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Godfrey G
1 reviews | Active since Jan 2020
27 Sept 2023, 12:09
Guanoboist advertise when they don't have stock and don't communicate
Good advertising but don't have stock. So take my money and no product sent. No communication from them for weeks. On phoning no managers available. They are still advertising when they know they don't have stock. Not reliable at all.
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Godfrey G
1 reviews | Active since Jan 2020
27 Sept 2023, 12:09
Guanoboist advertise when they don't have stock and don't communicate
Good advertising but don't have stock. So take my money and no product sent. No communication from them for weeks. On phoning no managers available. They are still advertising when they know they don't have stock. Not reliable at all.
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Sharon J
1 reviews | Active since Jan 2020
8 Dec 2021, 06:28
Guanoboost
Thank you to the people from Guanoboost. I really did not think that our order will be delivered to quickly. From ordering to delivering it was 2 days. Now we will try the product and see what happens.
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Bianca S
1 reviews | Active since Jan 2020
29 Nov 2021, 05:33
DONT ORDER! YOU WILL NEVER RECEIVE YOUR GOODS!
I ordered on the 4th of November and I still haven't received my parcel! I rarely ever write bad reviews but you now leave me no choice as I'm not getting any answers out of you and need to warn other people. Skynet never once contacted me until I followed up with Guano Boost on the 17th of Nov. On their tracking list it said bad address which doesn't even make sense as I have stuff couriered to me all the time. It also said I was apparently not available to take delivery but no one even contacted me and how can you deliver if you say my address is bad? Then all of a sudden, after my email to Guano Boost, I get the FIRST ever call from Skynet to ask for my suburb as that is the only thing they're missing. I gave this to them on the 19th of Nov and till today (26 Nov) there has been absolutely no delivery. The only response I got back from Noxie at Guano Boost is asking me for my order number when I replied on the email with my tracking number!!! I replied to that on the 22nd to say that I still haven't received anything, they also use an e-commerce store like I do so I know how it works. You have my order tracking number so why try and stall me by asking for an order number! Till today haven't received any response whatsoever! TOTAL SCAM! I am reporting you to the CPA for further investigation as you clearly are up to no good here.
Helpful (0)
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Bianca S
1 reviews | Active since Jan 2020
29 Nov 2021, 05:33
DONT ORDER! YOU WILL NEVER RECEIVE YOUR GOODS!
I ordered on the 4th of November and I still haven't received my parcel! I rarely ever write bad reviews but you now leave me no choice as I'm not getting any answers out of you and need to warn other people. Skynet never once contacted me until I followed up with Guano Boost on the 17th of Nov. On their tracking list it said bad address which doesn't even make sense as I have stuff couriered to me all the time. It also said I was apparently not available to take delivery but no one even contacted me and how can you deliver if you say my address is bad? Then all of a sudden, after my email to Guano Boost, I get the FIRST ever call from Skynet to ask for my suburb as that is the only thing they're missing. I gave this to them on the 19th of Nov and till today (26 Nov) there has been absolutely no delivery. The only response I got back from Noxie at Guano Boost is asking me for my order number when I replied on the email with my tracking number!!! I replied to that on the 22nd to say that I still haven't received anything, they also use an e-commerce store like I do so I know how it works. You have my order tracking number so why try and stall me by asking for an order number! Till today haven't received any response whatsoever! TOTAL SCAM! I am reporting you to the CPA for further investigation as you clearly are up to no good here.
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Replies (0)