HA
Human Auto Ford Kimberley
Unclaimed Business
HA
Human Auto Ford Kimberley
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Human Auto Ford Kimberley
Human Auto Ford Kimberley has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Human Auto Ford Kimberley across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Poppy M
1 reviews | Active since Jan 2020
23 Sept 2025, 05:19
Customer service I always receive from Sarah at the service department and the freshness of the new space
I went to service my car on the 18th September 2025. When I went to their new space at long street, I got in and I looked around, I couldn't see Miss Sarah....boy! you should have seen the worry on my face!!. Then when I saw her, I felt much at ease because that woman's customer service is what makes me drive all the way from Postmasburg to Kimberly for my services. She's patient, kind, compassionate and very professional!!...I always appreciate your exceptional warm care and welcome Miss Sarah!!!...keep on enjoying what you do. I must also commend the new fresh space especially that it has a kids section where they can keep themselves busy, I found that to be sooo cute and considerate because I always bring my little one with. Not forgetting the coffee station...your new space it's fresh guys...I will keep on coming back for more!!!!
Helpful (0)
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Poppy M
1 reviews | Active since Jan 2020
23 Sept 2025, 05:19
Customer service I always receive from Sarah at the service department and the freshness of the new space
I went to service my car on the 18th September 2025. When I went to their new space at long street, I got in and I looked around, I couldn't see Miss Sarah....boy! you should have seen the worry on my face!!. Then when I saw her, I felt much at ease because that woman's customer service is what makes me drive all the way from Postmasburg to Kimberly for my services. She's patient, kind, compassionate and very professional!!...I always appreciate your exceptional warm care and welcome Miss Sarah!!!...keep on enjoying what you do. I must also commend the new fresh space especially that it has a kids section where they can keep themselves busy, I found that to be sooo cute and considerate because I always bring my little one with. Not forgetting the coffee station...your new space it's fresh guys...I will keep on coming back for more!!!!
0
Replies (0)TC
Tim C
1 reviews | Active since Jan 2020
27 Sept 2024, 18:28
*********, dishonest staff with zero professionalism & pathetic(non-existent)customer service!😏
The most pretentious, dishonest, untruthful and extremely ********* Ford Service Centre on the entire universe! This pathetic service centre is just full of lies and even the so called management or managers are equally big ****s with not even an iota of customer service at all….no accountability at all. They promise to keep you updated but no communication, no diagnostic report unless you fight them. Then they will want to make you pay for the “worst case scenario” without any proper diagnostics. Indeed, the fish rots from the head! Sickening, unprofessional!😏🤢🤮. Better take your car to another town.
Helpful (0)
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Tim C
1 reviews | Active since Jan 2020
27 Sept 2024, 18:28
*********, dishonest staff with zero professionalism & pathetic(non-existent)customer service!😏
The most pretentious, dishonest, untruthful and extremely ********* Ford Service Centre on the entire universe! This pathetic service centre is just full of lies and even the so called management or managers are equally big ****s with not even an iota of customer service at all….no accountability at all. They promise to keep you updated but no communication, no diagnostic report unless you fight them. Then they will want to make you pay for the “worst case scenario” without any proper diagnostics. Indeed, the fish rots from the head! Sickening, unprofessional!😏🤢🤮. Better take your car to another town.
0
Replies (0)nW
nadia W
1 reviews | Active since Jan 2020
18 Mar 2024, 15:13
Great service, great consultants,over all the best services I have recieved in years
Sherwin Bethanie was one of the nicest people I've met in my life, professionally handled everything I needed, friendly efficient and a hard worker, thank u Ford Kimberley and staff for all your help.
Helpful (0)
|Replies (0)nW
nadia W
1 reviews | Active since Jan 2020
18 Mar 2024, 15:13
Great service, great consultants,over all the best services I have recieved in years
Sherwin Bethanie was one of the nicest people I've met in my life, professionally handled everything I needed, friendly efficient and a hard worker, thank u Ford Kimberley and staff for all your help.
0
Replies (0)J
Jedajh
1 reviews | Active since Jan 2020
31 Jan 2024, 09:58
Ford Human Auto Kimberley less than Poor service
I have had a very bad experience with Ford Human Auto Kimberley. I took my Bakkie in for a water leak in November 2023 and received it back as fixed. After 2 weeks the engine got defective (gasket blew, smoke and oil all over) We sent it back to them with overnight tow in and still we are waiting for the cause. We have repeatedly asked for the diagnostic report and pressure test they did after the water leak repair. On the pressure test apparently it is not captured as they do it with a mechanical pump and for this reason no report (no photos taken... nothing) How will we have proof it is done??? On the Diagnostic report we are still waiting. Please make sure after receiving you vehicle that you have all paperwork on the test that have been done after repair. The best adivice is do not use this service centre. Or they will force you to pay a bill for repairs without knowing why the vehicle engine is damaged.
Helpful (0)
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Jedajh
1 reviews | Active since Jan 2020
31 Jan 2024, 09:58
Ford Human Auto Kimberley less than Poor service
I have had a very bad experience with Ford Human Auto Kimberley. I took my Bakkie in for a water leak in November 2023 and received it back as fixed. After 2 weeks the engine got defective (gasket blew, smoke and oil all over) We sent it back to them with overnight tow in and still we are waiting for the cause. We have repeatedly asked for the diagnostic report and pressure test they did after the water leak repair. On the pressure test apparently it is not captured as they do it with a mechanical pump and for this reason no report (no photos taken... nothing) How will we have proof it is done??? On the Diagnostic report we are still waiting. Please make sure after receiving you vehicle that you have all paperwork on the test that have been done after repair. The best adivice is do not use this service centre. Or they will force you to pay a bill for repairs without knowing why the vehicle engine is damaged.
0
Replies (0)TB
Theuns B
1 reviews | Active since Jan 2020
30 Jan 2023, 08:20
Worst Ford service department
Worst Ford service department ever. I really enjoy all my Ford vehicles, until they need to go for a service at Human Auto Kimberley. Rather drive 200km further to the next Ford dealer to save yourself unnecessary anger and frustration.
Helpful (0)
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Theuns B
1 reviews | Active since Jan 2020
30 Jan 2023, 08:20
Worst Ford service department
Worst Ford service department ever. I really enjoy all my Ford vehicles, until they need to go for a service at Human Auto Kimberley. Rather drive 200km further to the next Ford dealer to save yourself unnecessary anger and frustration.
0
Replies (0)BB
Beverley B
1 reviews | Active since Jan 2020
2 Dec 2021, 09:17
Hands up
I always get good service from the keep up human auto Kimberley
Helpful (0)
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Beverley B
1 reviews | Active since Jan 2020
2 Dec 2021, 09:17
Hands up
I always get good service from the keep up human auto Kimberley
0
Replies (0)NB
Neil B
1 reviews | Active since Jan 2020
18 Dec 2020, 12:54
Don't care attitude.
Poor and sluggish service. Engine has to be replaced. There seems to be no urgency after I requested it be done quickly as I am from Polokwane and can not spend the holiday season here. They are idly waiting on parts to arrive and not keeping me updated.
Helpful (0)
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Neil B
1 reviews | Active since Jan 2020
18 Dec 2020, 12:54
Don't care attitude.
Poor and sluggish service. Engine has to be replaced. There seems to be no urgency after I requested it be done quickly as I am from Polokwane and can not spend the holiday season here. They are idly waiting on parts to arrive and not keeping me updated.
0
Replies (0)DL
Devinie L
1 reviews | Active since Jan 2020
15 Dec 2020, 08:15
Poor service
Ever since I took my car for repairs to Human auto kimberley, they could never fix it. They should just close down. I think they r hiring technicians that r not qualified to do the job. Instead of fixing ur car, they will break it. The last time i took my car there, my sound system was stolen. They could not answer for that.
Helpful (0)
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Devinie L
1 reviews | Active since Jan 2020
15 Dec 2020, 08:15
Poor service
Ever since I took my car for repairs to Human auto kimberley, they could never fix it. They should just close down. I think they r hiring technicians that r not qualified to do the job. Instead of fixing ur car, they will break it. The last time i took my car there, my sound system was stolen. They could not answer for that.
0
Replies (0)