IA
Imperial Auto Auctions
Unclaimed Business
IA
Imperial Auto Auctions
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Natasha S
1 reviews | Active since Jan 2020
21 Jun 2021, 11:16
Martin Mabuza 078 265 3542 is a scammer be careful
Car sales imperial auto auctions, This a scam this person who posted or the contact Martin Mabuza 078 265 3542 I'm at Motus group this person says he works for imperial auto auctions which is apart of Motus group and gave me this address for Motus group. I'm at Motus Auctions and enquired about this Martin agent who wanted my ID and drivers license and 50% deposit of the vehicle and the reception said no such person work there and that is a scam! They do sell bank repos but on only on auction! Guys please be careful of this scam
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Natasha S
1 reviews | Active since Jan 2020
21 Jun 2021, 11:16
Martin Mabuza 078 265 3542 is a scammer be careful
Car sales imperial auto auctions, This a scam this person who posted or the contact Martin Mabuza 078 265 3542 I'm at Motus group this person says he works for imperial auto auctions which is apart of Motus group and gave me this address for Motus group. I'm at Motus Auctions and enquired about this Martin agent who wanted my ID and drivers license and 50% deposit of the vehicle and the reception said no such person work there and that is a scam! They do sell bank repos but on only on auction! Guys please be careful of this scam
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DS
Dirk S
1 reviews | Active since Jan 2020
4 Sept 2018, 14:00
Waiting for my R 5,000 deposit!!
I bought two vehicles at Imperial Auto Auctions at their Germiston branch in February 2018. A deposit of R 5,000-00 per vehicle was required before the auction started. Thus enable you to participate in the auction. They say that you can leave the deposits with them or request it to be paid back to you. Their Service Level Agreement is that within one week after request, you will receive your money in your bank account. I've requested them in June 2018 for both my deposits( total R 10,000). Responsible person is Elsie Pitout. One deposit (R 5,000) was paid into my account. Thank you! On 11 July 2018, I started requesting my outstanding amount of R 5,000 via email... ********** She responded on 25-07-2018 with an email to inform me that I would receive the R 5,000 within one week. Nothing happened after a week. I sent numerous emails from 14-08-2018 till 3-09-2018 to Elsie Pitout. She never responded up to today with any answers. I am still being ignored till today. I tried to speak to her per telephone on 27-08-2018, but was put through to Phillip. He promised me to do a follow-up and said he will call me back the next day. Up till today, they both totally ignored me and didn't keep to their promises! What should I do next? Drive the nearly 200 km from my home to face them? Are their business in financial stress? Be careful all if you plan to do business with them at any given time...
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Dirk S
1 reviews | Active since Jan 2020
4 Sept 2018, 14:00
Waiting for my R 5,000 deposit!!
I bought two vehicles at Imperial Auto Auctions at their Germiston branch in February 2018. A deposit of R 5,000-00 per vehicle was required before the auction started. Thus enable you to participate in the auction. They say that you can leave the deposits with them or request it to be paid back to you. Their Service Level Agreement is that within one week after request, you will receive your money in your bank account. I've requested them in June 2018 for both my deposits( total R 10,000). Responsible person is Elsie Pitout. One deposit (R 5,000) was paid into my account. Thank you! On 11 July 2018, I started requesting my outstanding amount of R 5,000 via email... ********** She responded on 25-07-2018 with an email to inform me that I would receive the R 5,000 within one week. Nothing happened after a week. I sent numerous emails from 14-08-2018 till 3-09-2018 to Elsie Pitout. She never responded up to today with any answers. I am still being ignored till today. I tried to speak to her per telephone on 27-08-2018, but was put through to Phillip. He promised me to do a follow-up and said he will call me back the next day. Up till today, they both totally ignored me and didn't keep to their promises! What should I do next? Drive the nearly 200 km from my home to face them? Are their business in financial stress? Be careful all if you plan to do business with them at any given time...
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Livhuwani M
1 reviews | Active since Jan 2020
4 Sept 2018, 08:13
Best service
Yersterday i went there to buy a car it was my first time i was scared and endup doing big mistake but the manager Nico went go extra mile to help me out. I endup with a good nice car i wasn't even expected for less price. Thanks Nico and your team. Am really great full thanks again
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Livhuwani M
1 reviews | Active since Jan 2020
4 Sept 2018, 08:13
Best service
Yersterday i went there to buy a car it was my first time i was scared and endup doing big mistake but the manager Nico went go extra mile to help me out. I endup with a good nice car i wasn't even expected for less price. Thanks Nico and your team. Am really great full thanks again
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Mahomed H
1 reviews | Active since Jan 2020
27 Feb 2018, 21:12
Inapropriate deceit/ conned
Greetings Dear Sirs/Madam Dear Hannes Kindly note there was no paper delay stated on the day of the auction. You have enlightened me the vehicle is used as per the copy you provided me first with on day of the auction as attached at your perusal. Cannot accept this vehicle as now upon receiving the papers and it shows builtup this is code 3, as this was also not stated. This information being code 3 built up was not stated on the day of the auction. Where i distinctly asked Mr Hannes also Mr Lucky, and you provided a copy as attached showing used now when Mr Lucky delivered the papers it shows built up. I cannot accept this vehicle and need a refund. Have enlightened the insurance this is not a built up as you stated you only had a copy. After calling you today as the vehicle vin number and details was not reconciling. Upon receiving the originals today by Mr Lucky i found the information contrary and being deceived again. As this shows you lack business ethics, basic morals and scruples. How is it possible that you auction a vehicle not knowing the status used or built up. Hence not stipulating this either. Nor have you stipulated that theres no papers. Upon not wanting to take the vehicle as there was no papers nor was this stated. You than wanted to eat my deposit. Now its evident that i am due a refund based on being conned. Kind Regards
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Mahomed H
1 reviews | Active since Jan 2020
27 Feb 2018, 21:12
Inapropriate deceit/ conned
Greetings Dear Sirs/Madam Dear Hannes Kindly note there was no paper delay stated on the day of the auction. You have enlightened me the vehicle is used as per the copy you provided me first with on day of the auction as attached at your perusal. Cannot accept this vehicle as now upon receiving the papers and it shows builtup this is code 3, as this was also not stated. This information being code 3 built up was not stated on the day of the auction. Where i distinctly asked Mr Hannes also Mr Lucky, and you provided a copy as attached showing used now when Mr Lucky delivered the papers it shows built up. I cannot accept this vehicle and need a refund. Have enlightened the insurance this is not a built up as you stated you only had a copy. After calling you today as the vehicle vin number and details was not reconciling. Upon receiving the originals today by Mr Lucky i found the information contrary and being deceived again. As this shows you lack business ethics, basic morals and scruples. How is it possible that you auction a vehicle not knowing the status used or built up. Hence not stipulating this either. Nor have you stipulated that theres no papers. Upon not wanting to take the vehicle as there was no papers nor was this stated. You than wanted to eat my deposit. Now its evident that i am due a refund based on being conned. Kind Regards
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Vivienne Raith-Riches
1 reviews | Active since Jan 2020
14 Dec 2017, 07:40
Auction Experience
It is such a pleasure to be able to commend a business for their attitude towards customers and their own policies. Christiaan and staff at the Meadowdale outlet were amazing in their support and above all showed such integrity that we would like to express our heartfelt gratitude. Thank you so much for all you did for us; so appreciated :-) Vivienne
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Vivienne Raith-Riches
1 reviews | Active since Jan 2020
14 Dec 2017, 07:40
Auction Experience
It is such a pleasure to be able to commend a business for their attitude towards customers and their own policies. Christiaan and staff at the Meadowdale outlet were amazing in their support and above all showed such integrity that we would like to express our heartfelt gratitude. Thank you so much for all you did for us; so appreciated :-) Vivienne
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2017, 12:33
Daily Robbery
<p>Yesterday ( the 27th February 2017) I went to the Imperial Auto Actions to with the aim of buying a vehicle.</p> <p> </p> <p>I managed to bid for a 2011 BMW 320i START (E90) for R60 000 which was on LOT 46.</p> <p> </p> <p>After paying for a vehicle I immediately realised that the vehicle was involved in a car accident and it seems like the car is a code 3 even though the papers says it’s a code 2.</p> <p> </p> <p>Other material defects that were in the vehicle but was never disclosed to the public includes, but not limited to the following;</p> <p> </p> <p>1. Also when the employee of the Auctioneer was driving the vehicle out of the premises, there was faults like a noisy engine which should be displayed to the public but was never displayed</p> <p>2. The vehicle was smoking</p> <p>3. The vehicle was over heating</p> <p>4. The vehicle had smoke coming out of the engine</p> <p>5. The vehicle was leaking oil</p> <p> </p> <p>All the above was never displayed to the public and I raised the issue with the Auctioneer and they refused to consider my appeal.</p> <p> </p> <p>I have requested that they take the car back and give me something of the same value but they refused.</p> <p> </p> <p>The Law / Consumer Protection Act</p> <p>In South Africa the rights of the consumer are protected through legislation aptly named the Consumer Protection Act. A first step for any vehicle buyer would be to ensure that the auction centre is compliant with the Consumer Protection Act.</p> <p>This Act requires from the auction centre to fulfil certain obligations including:</p> <p>The display of any faults of the car in writing for the public to view. Even faults like a noisy engine should be displayed to the public.<br />Prohibiting an auctioneer from knowingly misrepresenting the value, composition, structure, character, quality or manufacture of the goods put up for sale at an auction.<br />Affording consumers a reasonable period of time and opportunity to inspect the goods on offer prior to the commencement of an auction. [No fee may be charged for such opportunity.]</p> <p> </p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2017, 12:33
Daily Robbery
<p>Yesterday ( the 27th February 2017) I went to the Imperial Auto Actions to with the aim of buying a vehicle.</p> <p> </p> <p>I managed to bid for a 2011 BMW 320i START (E90) for R60 000 which was on LOT 46.</p> <p> </p> <p>After paying for a vehicle I immediately realised that the vehicle was involved in a car accident and it seems like the car is a code 3 even though the papers says it’s a code 2.</p> <p> </p> <p>Other material defects that were in the vehicle but was never disclosed to the public includes, but not limited to the following;</p> <p> </p> <p>1. Also when the employee of the Auctioneer was driving the vehicle out of the premises, there was faults like a noisy engine which should be displayed to the public but was never displayed</p> <p>2. The vehicle was smoking</p> <p>3. The vehicle was over heating</p> <p>4. The vehicle had smoke coming out of the engine</p> <p>5. The vehicle was leaking oil</p> <p> </p> <p>All the above was never displayed to the public and I raised the issue with the Auctioneer and they refused to consider my appeal.</p> <p> </p> <p>I have requested that they take the car back and give me something of the same value but they refused.</p> <p> </p> <p>The Law / Consumer Protection Act</p> <p>In South Africa the rights of the consumer are protected through legislation aptly named the Consumer Protection Act. A first step for any vehicle buyer would be to ensure that the auction centre is compliant with the Consumer Protection Act.</p> <p>This Act requires from the auction centre to fulfil certain obligations including:</p> <p>The display of any faults of the car in writing for the public to view. Even faults like a noisy engine should be displayed to the public.<br />Prohibiting an auctioneer from knowingly misrepresenting the value, composition, structure, character, quality or manufacture of the goods put up for sale at an auction.<br />Affording consumers a reasonable period of time and opportunity to inspect the goods on offer prior to the commencement of an auction. [No fee may be charged for such opportunity.]</p> <p> </p> <p> </p>
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