IP
Infinity Pool Specialists
Claimed Business
IP
Infinity Pool Specialists
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Infinity Pool Specialists
Infinity Pool Specialists has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Infinity Pool Specialists across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIO
CG
JG
Johan G
1 reviews | Active since Jan 2020
9 May 2023, 10:28
Review
I was super impressed with Joe, although we had some issues, he helped us to sort it out. He definitely did not run away from the issues. Thank you Joe, I will recommend you to others. We had our pool converted from marblelite to fibreglass, changed it to have a sundeck.
Helpful (0)
|Replies (0)JG
Johan G
1 reviews | Active since Jan 2020
9 May 2023, 10:28
Review
I was super impressed with Joe, although we had some issues, he helped us to sort it out. He definitely did not run away from the issues. Thank you Joe, I will recommend you to others. We had our pool converted from marblelite to fibreglass, changed it to have a sundeck.
0
Replies (0)MC
Marius C
1 reviews | Active since Jan 2020
20 Apr 2023, 06:01
Business that likes to make money but when there is issues walk away from the guarantee!
So i bought a Pentair Chlorinator for over 10k and had it installed in OCT 22. In Dec it stopped working Infinity pools then replaced this unit since it have a 1 year Guarantee. In Feb 23 it stopped working again, which is the second new unit which one can assume should carry another year guarantee since it is new. Now the blame game starts whereby Infinity blame the manufacturer Pentair? Pentair blames load shedding, when i have a off grid solar system and load shedding and power spikes don't effect us? My biggest frustration is that Infinity sells products and when there is an issue they walk away and refer you to the manufacturer? Surely this is not normal? If i sell the product surely i sort out the warranty? I did not buy this from the manufacturer i bought it from them, how do they just walk away from this? Anyway i have been trying to resolve this since Feb, best is i am talking to the receptionist as the owner who made the money with my purchase has now disappeared! If you use them get ready for disappointment!
Helpful (0)
|Replies (0)MC
Marius C
1 reviews | Active since Jan 2020
20 Apr 2023, 06:01
Business that likes to make money but when there is issues walk away from the guarantee!
So i bought a Pentair Chlorinator for over 10k and had it installed in OCT 22. In Dec it stopped working Infinity pools then replaced this unit since it have a 1 year Guarantee. In Feb 23 it stopped working again, which is the second new unit which one can assume should carry another year guarantee since it is new. Now the blame game starts whereby Infinity blame the manufacturer Pentair? Pentair blames load shedding, when i have a off grid solar system and load shedding and power spikes don't effect us? My biggest frustration is that Infinity sells products and when there is an issue they walk away and refer you to the manufacturer? Surely this is not normal? If i sell the product surely i sort out the warranty? I did not buy this from the manufacturer i bought it from them, how do they just walk away from this? Anyway i have been trying to resolve this since Feb, best is i am talking to the receptionist as the owner who made the money with my purchase has now disappeared! If you use them get ready for disappointment!
0
Replies (0)VI
Viktor I
1 reviews | Active since Jan 2020
19 Nov 2022, 05:42
Impressive service
Impressed by the efficiency and quality of your work. Very reasonable quote for fitting a new pool pump, technician(Ruan) arrived the very next day and completed the installation for less than half an hour. I'd recommend them to anyone who needs pool service
Helpful (0)
|Replies (0)VI
Viktor I
1 reviews | Active since Jan 2020
19 Nov 2022, 05:42
Impressive service
Impressed by the efficiency and quality of your work. Very reasonable quote for fitting a new pool pump, technician(Ruan) arrived the very next day and completed the installation for less than half an hour. I'd recommend them to anyone who needs pool service
0
Replies (0)MP
Mike P
1 reviews | Active since Jan 2020
5 Apr 2022, 14:26
Professional Service
Infinity Pools has just completed a major pool renovation at my home - resized and fibre-glassed the pool and jacuzzi and redid all the paving. The project was done professionally, on time and with meticulous attention to detail. I have no hesitation at all in recommending Joe and his team for any of pool project no matter how complex.
Helpful (0)
|Replies (0)MP
Mike P
1 reviews | Active since Jan 2020
5 Apr 2022, 14:26
Professional Service
Infinity Pools has just completed a major pool renovation at my home - resized and fibre-glassed the pool and jacuzzi and redid all the paving. The project was done professionally, on time and with meticulous attention to detail. I have no hesitation at all in recommending Joe and his team for any of pool project no matter how complex.
0
Replies (0)BR
Brian R
1 reviews | Active since Jan 2020
23 Nov 2020, 12:06
Decent and professional job at a decent price.
Called them about replacing a blown pool motor. They gave a price, set a date, arrived on time, didn't try and sell us "upgrades" or any other work, did the job fast and efficiently and kept to the quote. What more can you ask for? I'd use them again. Decent and professional job and good communication.
Helpful (0)
|Replies (0)BR
Brian R
1 reviews | Active since Jan 2020
23 Nov 2020, 12:06
Decent and professional job at a decent price.
Called them about replacing a blown pool motor. They gave a price, set a date, arrived on time, didn't try and sell us "upgrades" or any other work, did the job fast and efficiently and kept to the quote. What more can you ask for? I'd use them again. Decent and professional job and good communication.
0
Replies (0)