IC
Intelligent computing
Claimed Business
IC
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCL
Christiaan L
1 reviews | Active since Jan 2020
13 Aug 2024, 16:07
Rude and Arrogant owner, not interested in business.
Dont, with Jasen leaving, that company is destined to fail. Frans, the owner Frans. Rude and Arrogant. He doesnt permit his employees to do much and when speaking directly to him on the phone because he is now short staffed, he is short with the the person on the phone.
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Christiaan L
1 reviews | Active since Jan 2020
13 Aug 2024, 16:07
Rude and Arrogant owner, not interested in business.
Dont, with Jasen leaving, that company is destined to fail. Frans, the owner Frans. Rude and Arrogant. He doesnt permit his employees to do much and when speaking directly to him on the phone because he is now short staffed, he is short with the the person on the phone.
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Wayne B
1 reviews | Active since Jan 2020
3 Feb 2023, 08:13
Refurbished laptops Warranty
We ordered over 40 refurbished laptops from this company in one transaction and after a few months we have found that 6 of the laptops were faulty, after numerous contacting attempts dealing with Itumeleng and Frank they do not want to honor the warranty of the units after we reported it within the warranty period. Would not recommend.
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Wayne B
1 reviews | Active since Jan 2020
3 Feb 2023, 08:13
Refurbished laptops Warranty
We ordered over 40 refurbished laptops from this company in one transaction and after a few months we have found that 6 of the laptops were faulty, after numerous contacting attempts dealing with Itumeleng and Frank they do not want to honor the warranty of the units after we reported it within the warranty period. Would not recommend.
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Juninho S
1 reviews | Active since Jan 2020
3 Feb 2023, 07:49
HORRIBLE SERVICE! DONT WASTE YOUR TIME!
Horrible experience! Ordered almost 40 laptops from them with a 6 month warranty, requested collection for repair on 5 of them however no one collected them within the warranty period. Ironically their driver came to collect the laptops after the warranty period expired and now they want to charge us even though we requested collection 3 months before warranty expired. They don't respond to emails nor will they provide you with their manager/directors contact details. WOULD NOT RECCOMMEND TO ANYONE!
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Juninho S
1 reviews | Active since Jan 2020
3 Feb 2023, 07:49
HORRIBLE SERVICE! DONT WASTE YOUR TIME!
Horrible experience! Ordered almost 40 laptops from them with a 6 month warranty, requested collection for repair on 5 of them however no one collected them within the warranty period. Ironically their driver came to collect the laptops after the warranty period expired and now they want to charge us even though we requested collection 3 months before warranty expired. They don't respond to emails nor will they provide you with their manager/directors contact details. WOULD NOT RECCOMMEND TO ANYONE!
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Marlene S
1 reviews | Active since Jan 2020
19 Jul 2022, 12:46
LIFE THREATENING EXPERIENCE AT INTELLIGENT COMPUTING
LIFE THREATENING EXPERIENCE AT INTELLIGENT COMPUTING The customer service at Intelligent Computing is SHOCKING. No apologies from Frans de Bruyn for his assaults and defamatory statements. He accepts no responsibility for the extensive, irreparable, and irreplaceable damages my computer incurred on the premises. ASSAULTS “Unlawfully and intentionally inspiring a belief in another person that force is immediately to be applied to him or her, with the intent to cause grievous bodily harm”. www.legalwise.co.za a) Frans de Bruyn threatened to hit me twice; threatened to throw my computer at me and sprayed me with Doom. DEFAMATORY STATEMENTS “Publically stating that a person is dishonest. Insults, false accusations, vulgar language and profanity like a swear word. The unlawful and intentional publication of statements that impairs another person’s reputation and dignity”. www.legalwise.co.za a) Frans de Bruyn accuses me of booking in an old laptop with a broken touch screen. My computer’s touch screen and DVD drive were not physically damaged when I booked it in at Intelligent Computing. The loose screen cable was broken and had to be repaired, as per the invoice dated 6 June 2022. I obviously wanted the cable to be repaired. A reputable computer business has determined that the loose screen cable was not replaced. b) Frans de Bruyn accuses me that I did not want my laptop fixed. He accuses me of being dishonest and scamming for Intelligent Computing to replace my broken computer with a new one. It is IMPOSSIBLE to scam for a new computer, BEFORE extensive, irreparable, and irreplaceable damages were incurred on the premises!! Absolutely atrocious. c) Frans de Bruyn used vulgar language, shouted at me and told me to F.... OFF three times. COMPUTER DAMAGES a) I know what the truth is and have a clear conscience. My computer was dropped on the premises and incurred extensive, irreparable, and irreplaceable damages to the touch screen and DVD drive. The touch screen was replaced without my knowledge and permission with an old, dirty non-touch screen. No mention by Intelligent Computing was made of the extensive damages to the DVD drive. b) I refused for the manager to go ahead and assist me with IMPOSSIBLE physical repairs. c) Considering the unlawful and extensive damages my computer incurred on the premises, I hereby request a full refund of R550 and a new computer replacement from Incredible Connection. The job to repair the loose screen cable was not executed. One questions Frans de Bruyn’s reactions if he had experienced such shocking customer services? BUSINESS REVIEWS Why are there so many bad reviews about the business.........? Social media, mass media, Facebook, the press and word of mouth are the most powerful platforms, worldwide. THE TRUTH ALWAYS PREVAILS. JUSTICE WILL BE DONE. Marlene Siebert
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Marlene S
1 reviews | Active since Jan 2020
19 Jul 2022, 12:46
LIFE THREATENING EXPERIENCE AT INTELLIGENT COMPUTING
LIFE THREATENING EXPERIENCE AT INTELLIGENT COMPUTING The customer service at Intelligent Computing is SHOCKING. No apologies from Frans de Bruyn for his assaults and defamatory statements. He accepts no responsibility for the extensive, irreparable, and irreplaceable damages my computer incurred on the premises. ASSAULTS “Unlawfully and intentionally inspiring a belief in another person that force is immediately to be applied to him or her, with the intent to cause grievous bodily harm”. www.legalwise.co.za a) Frans de Bruyn threatened to hit me twice; threatened to throw my computer at me and sprayed me with Doom. DEFAMATORY STATEMENTS “Publically stating that a person is dishonest. Insults, false accusations, vulgar language and profanity like a swear word. The unlawful and intentional publication of statements that impairs another person’s reputation and dignity”. www.legalwise.co.za a) Frans de Bruyn accuses me of booking in an old laptop with a broken touch screen. My computer’s touch screen and DVD drive were not physically damaged when I booked it in at Intelligent Computing. The loose screen cable was broken and had to be repaired, as per the invoice dated 6 June 2022. I obviously wanted the cable to be repaired. A reputable computer business has determined that the loose screen cable was not replaced. b) Frans de Bruyn accuses me that I did not want my laptop fixed. He accuses me of being dishonest and scamming for Intelligent Computing to replace my broken computer with a new one. It is IMPOSSIBLE to scam for a new computer, BEFORE extensive, irreparable, and irreplaceable damages were incurred on the premises!! Absolutely atrocious. c) Frans de Bruyn used vulgar language, shouted at me and told me to F.... OFF three times. COMPUTER DAMAGES a) I know what the truth is and have a clear conscience. My computer was dropped on the premises and incurred extensive, irreparable, and irreplaceable damages to the touch screen and DVD drive. The touch screen was replaced without my knowledge and permission with an old, dirty non-touch screen. No mention by Intelligent Computing was made of the extensive damages to the DVD drive. b) I refused for the manager to go ahead and assist me with IMPOSSIBLE physical repairs. c) Considering the unlawful and extensive damages my computer incurred on the premises, I hereby request a full refund of R550 and a new computer replacement from Incredible Connection. The job to repair the loose screen cable was not executed. One questions Frans de Bruyn’s reactions if he had experienced such shocking customer services? BUSINESS REVIEWS Why are there so many bad reviews about the business.........? Social media, mass media, Facebook, the press and word of mouth are the most powerful platforms, worldwide. THE TRUTH ALWAYS PREVAILS. JUSTICE WILL BE DONE. Marlene Siebert
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Marlene S
1 reviews | Active since Jan 2020
5 Jul 2022, 09:39
HORRIFIC, TERRIFYING EXPERIENCE
STAY AWAY from Intelligent Computing & Recycling, 426 Roderick’s Road, Lynnwood, Pretoria. DO NOT USE THEM. A terrifying, violent, horrific, life threatening appointment followed on the premises. I incurred irreplaceable and irreparable damages to my computer. His assistants witnessed everything. The owner Frans de Bruyn did not greet me politely, or introduce himself. He shouted: “Go and stand at the counter. I am a very horrible person. I don’t talk to people and customers. What do you want? We only deal with businesses and not with personal computers of customers for repairs. Did you check in a damaged, broken computer? I have a lawyer. I will lay a charge against you at the police station. I will call the police. I will see you in court. You bring in an old, broken computer for repairs and you want a replacement. This computer was bought 100 years. It’s like you driving an old, broken Citi Golf and you want it replaced with a Porsche. F. OFF. I will throw it at you. F. OFF. I have a lawyer. I will lay a charge against you at the police station. I will call the police. I will see you in court. You must leave now. If you don’t leave immediately, I will call the police. Must I spray you with Doom? ” He approached me and sprayed me with Doom from a distance. “Get out of my shop. F. OFF. ” I left. YOUR LIFE AND POSSESSIONS COULD BE IN DANGER
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Marlene S
1 reviews | Active since Jan 2020
5 Jul 2022, 09:39
HORRIFIC, TERRIFYING EXPERIENCE
STAY AWAY from Intelligent Computing & Recycling, 426 Roderick’s Road, Lynnwood, Pretoria. DO NOT USE THEM. A terrifying, violent, horrific, life threatening appointment followed on the premises. I incurred irreplaceable and irreparable damages to my computer. His assistants witnessed everything. The owner Frans de Bruyn did not greet me politely, or introduce himself. He shouted: “Go and stand at the counter. I am a very horrible person. I don’t talk to people and customers. What do you want? We only deal with businesses and not with personal computers of customers for repairs. Did you check in a damaged, broken computer? I have a lawyer. I will lay a charge against you at the police station. I will call the police. I will see you in court. You bring in an old, broken computer for repairs and you want a replacement. This computer was bought 100 years. It’s like you driving an old, broken Citi Golf and you want it replaced with a Porsche. F. OFF. I will throw it at you. F. OFF. I have a lawyer. I will lay a charge against you at the police station. I will call the police. I will see you in court. You must leave now. If you don’t leave immediately, I will call the police. Must I spray you with Doom? ” He approached me and sprayed me with Doom from a distance. “Get out of my shop. F. OFF. ” I left. YOUR LIFE AND POSSESSIONS COULD BE IN DANGER
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Marlene S
1 reviews | Active since Jan 2020
22 Jun 2022, 10:47
Intelligent Computing & Recycling
STAY AWAY from Intelligent Computing & Recycling, 426 Roderick's Road, Lynnwood, Pretoria. DO NOT USE THEM. Be warned your life and possessions will be in danger. Removed my touch screen. Replace parts of computers with degraded junk parts. Broke DVD drive and damaged top of my computer. The owner Frans de Bruyn is extremely aggressive. Shouted at me to **** Off three times. Almost hit me twice. Threatened to throw my computer at me. Sprayed me with Doom, if you dare question theft and deliberate damage to property. For your own benefit. HELL IS LOOSE.
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Marlene S
1 reviews | Active since Jan 2020
22 Jun 2022, 10:47
Intelligent Computing & Recycling
STAY AWAY from Intelligent Computing & Recycling, 426 Roderick's Road, Lynnwood, Pretoria. DO NOT USE THEM. Be warned your life and possessions will be in danger. Removed my touch screen. Replace parts of computers with degraded junk parts. Broke DVD drive and damaged top of my computer. The owner Frans de Bruyn is extremely aggressive. Shouted at me to **** Off three times. Almost hit me twice. Threatened to throw my computer at me. Sprayed me with Doom, if you dare question theft and deliberate damage to property. For your own benefit. HELL IS LOOSE.
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Replies (0)CB
Cheryl-lee Barnard
1 reviews | Active since Jan 2020
22 Feb 2022, 11:14
Don't waste your money here
Not happy with the customer service or product received. 1. The initial monitor that I received did not work. Even if it worked, it would not have worked with the graphics card in the machine. I had to drive to them to replace the monitor with a more expensive version so that I could actually work on my pc. I get to their store and they make me wait an eternity before my "sales person" comes out from the back to talk to me. 2. Two days after actually getting access to the PC, it starts giving software/windows errors. I have to reinstall Windows 10 to fix the errors. Problem: They didn't provide me with a Windows 10 product key and they ignore my e-mail requests for support. It is now one month later and I had to buy a new version of Windows 10 to redo my PC. 3. The motherboard is so old that you don't even get driver support for it anymore.
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Cheryl-lee Barnard
1 reviews | Active since Jan 2020
22 Feb 2022, 11:14
Don't waste your money here
Not happy with the customer service or product received. 1. The initial monitor that I received did not work. Even if it worked, it would not have worked with the graphics card in the machine. I had to drive to them to replace the monitor with a more expensive version so that I could actually work on my pc. I get to their store and they make me wait an eternity before my "sales person" comes out from the back to talk to me. 2. Two days after actually getting access to the PC, it starts giving software/windows errors. I have to reinstall Windows 10 to fix the errors. Problem: They didn't provide me with a Windows 10 product key and they ignore my e-mail requests for support. It is now one month later and I had to buy a new version of Windows 10 to redo my PC. 3. The motherboard is so old that you don't even get driver support for it anymore.
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Lisa S
1 reviews | Active since Jan 2020
7 Dec 2020, 18:49
Useless service
Don't even bother. Useless customer service. They'll ignore your emails so you phone them, then tell you on the phone to send an email. I don't know how a business that isn't interested in customers can stay open.
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Lisa S
1 reviews | Active since Jan 2020
7 Dec 2020, 18:49
Useless service
Don't even bother. Useless customer service. They'll ignore your emails so you phone them, then tell you on the phone to send an email. I don't know how a business that isn't interested in customers can stay open.
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